Patient Management Software is a one-stop solution for automated, streamlined and efficient patient care. It provides an EMR (Electronic Medical Records)solution, charting, patient scheduling, and billing, all bundled into one powerful platform.
You'll see significant improvements in practice management, organization, productivity, patient satisfaction, as well as revenue generation. This allows you to dedicate more time providing quality care and less time wrestling with the administrative tasks that keep you from what matters most - your patients. If you want a patient management system that’ll streamline and transform your practice, check out these options.
10 Best Patient Management Software Shortlist
After rigorous evaluation, I chose the top 10 patient management software solutions that are fully equipped to transform your practice.
- DrChrono - Best for seamless EHR management and telemedicine capabilities
- AdvancedMD - Best for comprehensive practice management with integrated billing
- Practice Fusion - Best for cloud-based EHR solution suitable for small to mid-sized practices
- ClinicSense - Best for complete management of therapy practices, from scheduling to SOAP notes
- Practice Flow - Best for streamlining workflow and improving staff communication in medical facilities
- RXNT - Best for its integrated suite of healthcare software solutions
- Pabau - Best for patient relationship management in the cosmetic and aesthetic sector
- PatientTrak - Best for enhancing patient satisfaction through tracking and analytics
- Limble CMMS - Best for its advanced asset management and preventive maintenance features
- ClinicSense - Best for automation of administrative tasks in healthcare clinics
What Is Patient Management Software?
Patient Management Software is a web-based practice management system for healthcare providers, ranging from single-physician clinics, small practices, to large hospitals. It consolidates administrative and medical functions into a unified platform. Its usage spans a variety of tasks, including patient intake, patient communication, data entry, patient appointments, telehealth provision, e-prescribing, managing patient records, billing, and facilitating seamless communication between healthcare professionals, clinicians and patients. Ultimately, it enhances the efficiency of healthcare service delivery and improves the overall patient experience, ensuring a seamless intersection between technology and patient care.
The 10 Best Patient Management Software Overviews
After assessing various patient management solutions, I've shortlisted the top 10 medical practice management software that’ll transform your patient experience, and help you to provide automated, streamlined and efficient patient care.
1. DrChrono - Best for integrated practice management, offering seamless EHR and billing
DrChrono is a comprehensive healthcare management solution designed to facilitate easier workflow for medical practices. It combines EHR (Electronic Health Records), practice management, and billing into one accessible platform.
Why I Picked DrChrono:
I selected DrChrono because of its seamless integration of core healthcare services. In my opinion, it offers a robust solution for modern healthcare providers, tackling key areas like EHR, practice management, and billing efficiently. Its ability to combine these vital aspects into one platform makes it best for integrated practice management.
Standout features & integrations:
The platform offers real-time patient eligibility checks, custom EHR forms, and appointment reminders. Furthermore, DrChrono's medical billing software can help to streamline revenue cycle management. It integrates well with several important platforms, including Box for secure storage, speech-to-text apps for efficient data input, and labs like Quest Diagnostics for better patient data management.
Pricing:
From $199/user/month (billed annually). Pricing also varies based on specific needs and can be tailored to fit the size and type of practice.
- Pros:
- Comprehensive, integrated practice management solution
- Customizable to fit individual practice needs
- Wide range of integrations with other key healthcare platforms
- Cons:
- Some users find the platform less intuitive to navigate
- Pricing might be higher than some other solutions in the market
- The learning curve can be steep for staff not familiar with digital tools
2. AdvancedMD - Best for comprehensive practice management with integrated billing
AdvancedMD is a healthcare technology company that provides an all-in-one medical office software suite for independent practices. It combines practice management, EHR, telemedicine, patient engagement, and billing services in a unified platform.
Why I Picked AdvancedMD:
I chose AdvancedMD for its comprehensive approach to medical office software. What makes AdvancedMD stand out is its complete solution that covers the diverse needs of an independent practice – from patient engagement to revenue management. The robust, integrated billing service is a strong point that helps simplify financial management for practices, justifying why I believe it's best for comprehensive practice management with integrated billing.
Standout features & integrations:
Key features of AdvancedMD include medical billing services, EHR, patient experience management, and telemedicine capabilities. The system allows for detailed patient records, financial analytics, and seamless communication between medical professionals and patients. AdvancedMD integrates with numerous external systems, such as labs and pharmacies, radiology systems, and more to ensure comprehensive patient care.
Pricing:
Pricing starts from $729/user/month (billed annually). The cost can vary based on the size and requirements of the practice.
- Pros:
- Provides a comprehensive solution covering many aspects of medical practice
- Offers a robust billing system that simplifies revenue management
- Allows seamless communication between patients and professionals
- Cons:
- Higher cost compared to some other solutions in the market
- The user interface can be complex for beginners
- Customization can be limited in some areas of the software
3. Practice Fusion - Best for cloud-based EHR solution suitable for small to mid-sized practices
Practice Fusion offers a cloud-based electronic health record (EHR) platform aimed at enhancing patient care. This tool serves healthcare providers with various features, such as appointment scheduling, charting, and prescription writing.
Why I Picked Practice Fusion:
I picked Practice Fusion for its dedication to providing an easy-to-use, cloud-based EHR solution. Its cloud nature means the tool is accessible anytime, anywhere, making it a convenient choice for smaller practices that might not have extensive IT infrastructure. Considering these attributes, Practice Fusion is a compelling choice for a cloud-based EHR solution suitable for small to mid-sized practices.
Standout features & integrations:
Among its numerous features, Practice Fusion offers customizable templates, patient portal, appointment reminders, and electronic prescriptions. It provides real-time patient eligibility checks and lab integration for comprehensive patient care. Moreover, Practice Fusion supports integrations with many third-party applications, including billing software and various lab systems, facilitating streamlined data flow across different systems.
Pricing:
Pricing starts from $149/user/month. This cost provides access to all the primary features of the platform.
- Pros:
- Provides a cloud-based EHR solution, enabling accessibility from anywhere
- Allows customizations of templates, enhancing workflow efficiency
- Supports a wide range of integrations, ensuring smoother data exchange
- Cons:
- Some users may find the interface less intuitive
- Limited options for more complex practices or specialties
- Customer support might be slow according to some users
4. ClinicSense - Best for complete management of therapy practices, from scheduling to SOAP notes
ClinicSense is a practice management software specifically designed for therapy clinics. It offers a comprehensive toolset that includes appointment scheduling, treatment note (SOAP) management, invoicing, and payment processing.
Why I Picked ClinicSense:
I picked ClinicSense due to its focus on therapy practices and its ability to handle various management tasks in one platform. It stands out with its specific features tailored for therapists, including treatment note management, which is critical in the therapy field. Hence, ClinicSense is best for complete management of therapy practices, from scheduling to SOAP notes.
Standout features & integrations:
ClinicSense provides crucial features such as online booking, electronic SOAP notes, and billing & invoicing. Moreover, it offers a client portal where patients can book and manage their appointments. ClinicSense doesn't heavily rely on third-party integrations due to its comprehensive in-house features but it does integrate with payment gateways like Square and Stripe to facilitate smooth transaction processing.
Pricing:
Pricing starts from $49.99/user/month. This includes full access to all the features ClinicSense offers.
- Pros:
- Specific focus on therapy practices makes it highly relevant
- Comprehensive management features from scheduling to SOAP notes
- Offers an online client portal for convenient patient access
- Cons:
- Limited third-party integrations
- May be more expensive than some other options in the market
- Some users report a need for more customization options
5. Practice Flow - Best for streamlining workflow and improving staff communication in medical facilities
Practice Flow is a healthcare tool designed to optimize workflow and enhance communication within medical teams. It offers a range of features that help clinics manage tasks efficiently, facilitating better patient care and overall team performance.
Why I Picked Practice Flow:
I chose Practice Flow because of its distinctive approach to improving medical team workflow and communication. Unlike many practice management tools, it emphasizes the importance of intra-staff interaction for a better functioning clinical setup. It is best for streamlining workflow and improving staff communication in medical facilities due to its dedicated tools for these purposes.
Standout features & integrations:
Practice Flow boasts robust task management features that allow staff to track, manage, and delegate tasks seamlessly. It also includes communication tools for immediate intra-staff correspondence. While the tool's feature set is well-rounded in itself, it does integrate with EHR systems to ensure that all patient information is accessible and up to date.
Pricing:
Pricing information for Practice Flow is available upon request. It isn't publicly listed, but you can contact the provider directly for a customized quote.
- Pros:
- Focus on staff communication improves team coordination
- Task management feature streamlines workflow
- Integration with EHR systems for better data access
- Cons:
- Pricing information is not publicly available
- Might require a learning curve for those not used to digital communication tools
- Less focus on patient-facing features compared to other tools
6. RXNT - Best for its integrated suite of healthcare software solutions
RXNT provides an integrated software suite designed for healthcare management. The platform combines multiple functionalities, such as electronic health records (EHR), practice management (PM), and medical billing, all in a single interface, thereby promoting efficiency in health practice operations.
Why I Picked RXNT:
I selected RXNT for its remarkable ability to consolidate different healthcare management components into one platform. Unlike other tools, RXNT stands out because it integrates EHR, PM, and medical billing solutions, hence offering a comprehensive tool for healthcare providers. This aspect makes it best for its integrated suite of healthcare software solutions.
Standout features & integrations:
RXNT provides a robust EHR solution with customizable templates and a patient portal for improved engagement. Its PM component facilitates appointment scheduling, document management, and workflow automation. Furthermore, the medical billing module supports claim submission and tracking, payment processing, and revenue cycle management. The platform integrates seamlessly with third-party applications, particularly those used in the healthcare industry, for a more extensive data network.
Pricing:
RXNT's pricing starts from $65/user/month, offering the full suite of EHR, PM, and medical billing solutions. Please note that this is the starting price, with more advanced features and capabilities available at higher pricing tiers.
- Pros:
- Integrated suite simplifies healthcare management
- Customizable EHR templates offer flexibility
- Comprehensive billing module supports revenue management
- Cons:
- The comprehensive suite might be overwhelming for smaller practices
- The platform may require a learning curve due to its extensive features
- Higher pricing tiers could be expensive for some users
7. Pabau - Best for patient relationship management in the cosmetic and aesthetic sector
Pabau is a comprehensive practice management software with a special focus on the cosmetic and aesthetic industry. It aids businesses in managing patient interactions, appointments, and billing, specifically tailored to cater to the needs of cosmetic and aesthetic practices.
Why I Picked Pabau:
I chose Pabau for its specialized approach to patient relationship management in the cosmetic and aesthetic sector. Its focus on this specific industry makes it unique and particularly well-suited for practices in these fields. This tailoring aligns with its designation as best for patient relationship management within the cosmetic and aesthetic sector.
Standout features & integrations:
Key features of Pabau include patient record management, appointment scheduling, and invoice processing, all fine-tuned for the cosmetic and aesthetic industry. The platform also provides comprehensive marketing tools to help practices reach their clients more effectively. Pabau integrates with several popular applications such as Mailchimp for email marketing and Xero for accounting, enhancing its functionality and user convenience.
Pricing:
The starting price for Pabau is $75/user/month (billed annually), which offers access to all primary features including patient management, scheduling, and billing. Higher pricing tiers with additional features are also available.
- Pros:
- Tailored for the cosmetic and aesthetic sector
- Provides comprehensive patient relationship management tools
- Seamless integration with popular applications like Mailchimp and Xero
- Cons:
- May not be as relevant to practices outside the cosmetic and aesthetic industry
- Requires a yearly commitment for the base pricing
- Additional features are available at higher pricing tiers, which may increase costs
8. PatientTrak - Best for enhancing patient satisfaction through tracking and analytics
PatientTrak is a healthcare software tool that provides medical facilities with patient tracking and analytics. It aims to enhance patient satisfaction by monitoring patient flows, reducing wait times, and providing actionable insights based on collected data.
Why I Picked PatientTrak:
PatientTrak caught my attention because of its specialized focus on patient satisfaction. Its capabilities to track and analyze patient data are particularly distinctive, and these functionalities make it a solid choice for any healthcare facility looking to improve patient experience. Given its unique features, it's clear why PatientTrak is the top choice for enhancing patient satisfaction through tracking and analytics.
Standout features & integrations:
PatientTrak’s main features include real-time patient tracking, visit analytics, and wait time reduction tools. Additionally, its reputation management tool provides the opportunity to gather and analyze patient reviews. On the integration front, PatientTrak can be smoothly integrated with the most common EHR systems, providing a streamlined experience.
Pricing:
Pricing for PatientTrak starts at $49/user/month. This cost grants access to all the essential features, including real-time tracking and analytics. It is important to note that there are also higher-priced plans with additional functionalities.
- Pros:
- Dedicated tools for tracking patient flows and wait times
- Strong focus on enhancing patient satisfaction
- Effective integration with popular EHR systems
- Cons:
- May not suit facilities looking for a broader range of features
- Some features require a higher pricing tier
- The interface may require a learning curve for some users
9. Limble CMMS - Best for its advanced asset management and preventive maintenance features
Limble CMMS is a computerized maintenance management system that aims to streamline workflows related to asset management and preventive maintenance. By providing a comprehensive solution, Limble CMMS stands out as a tool best suited for organizations looking for an advanced approach to manage their assets and maintenance processes.
Why I Picked Limble CMMS:
I picked Limble CMMS primarily because of its strong focus on asset management and preventive maintenance. Its sophisticated set of features makes it stand out from the rest, offering a comprehensive tool to streamline maintenance management. Given its advanced capabilities, I find it to be the best solution for organizations needing a robust system for asset management and preventive maintenance.
Standout features & integrations:
Limble CMMS boasts an array of useful features such as asset tracking, work order management, and preventive maintenance scheduling. Additionally, it provides insightful reports, allowing users to make data-driven decisions. As for integrations, Limble CMMS can be seamlessly connected with various external systems including ERP and accounting systems, making it easier to manage operations.
Pricing:
Pricing for Limble CMMS starts from $40/user/month. This plan includes access to all core features. Keep in mind that additional costs may apply for enhanced features and integrations.
- Pros:
- Advanced asset management and preventive maintenance features
- Comprehensive reporting for data-driven decision making
- Effective integration with external systems
- Cons:
- Some advanced features may require a higher pricing tier
- User interface could be complex for new users
- Does not offer a free plan
10. ClinicSense - Best for automation of administrative tasks in healthcare clinics
ClinicSense is a software tool that assists healthcare clinics in streamlining their administrative operations. It does so by automating various processes such as appointment scheduling, reminders, billing, and more, making it the best fit for clinics looking to optimize their administrative tasks.
Why I Picked ClinicSense:
In my selection process, I focused on tools that offer a high degree of automation for administrative tasks in healthcare settings. I chose ClinicSense due to its comprehensive automation capabilities that set it apart. It excels at managing a wide range of clinic administrative tasks, thereby justifying my rationale for it being the best in this category.
Standout features & integrations:
ClinicSense offers a range of notable features like online booking, automated reminders, electronic health records (EHR), and invoicing. These collectively provide a smooth and efficient administrative operation. It also integrates well with popular payment processors like Stripe and Square, thus simplifying the payment process.
Pricing:
Pricing for ClinicSense begins from $49.99/user/month. This rate includes access to the fundamental features required for administrative automation in a healthcare clinic setting.
- Pros:
- Comprehensive automation of administrative tasks
- Features like online booking, automated reminders, EHR, and invoicing
- Smooth integration with popular payment processors
- Cons:
- Higher pricing compared to some other similar tools
- Limited advanced features in the starter plan
- Requires some learning curve for complete utilization
Other Patient Management Software Tools
Below is a list of additional patient management software that we shortlisted, but did not make it to the top 10. Definitely worth checking them out.
- NextGen Office - Good for comprehensive healthcare management solutions
- SimplePractice - Good for streamlining practice management for wellness professionals
- ER Express - Good for improving patient experience in emergency departments
- 10to8 - Good for efficient appointment scheduling and reminders
- EHRZip - Good for secure electronic health record management
- NextGen Office - Good for its integrated electronic health solutions
- athenaOne - Good for driving clinical and financial results in medical organizations
- Mend - Good for its patient-friendly scheduling system
- athenaOne - Good for interoperability, enabling effortless exchange of patient data across different platforms
- CareCloud - Good for cloud-based, customizable practice management
- Monday.com - Good for project management and team collaboration in healthcare settings
How I Picked The Best Patient Management Software
In my journey as a medical professional with a keen interest in technology, I've rigorously tested, evaluated, and compared dozens of patient management software. My favorites are the ones that genuinely addressed the unique challenges of healthcare management, offering exceptional core functionality, key features, and usability. In this section, I'll dive into the specific criteria that mattered most in my selection.
Core Functionality
- Appointment Scheduling: The tool should facilitate the booking, rescheduling, and cancellation of appointments seamlessly.
- Patient Record Management: It should enable easy access to and management of patient records, including medical history, test results, and treatment plans.
- Billing and Invoicing: The software should handle billing operations, including generation of invoices and tracking payments.
- Communication: A platform for secure, clear communication between patients and healthcare providers is crucial.
Key Features
- Integration Capability: Look for software that integrates with existing systems like electronic health records (EHR) and accounting software.
- Analytics and Reporting: Insights into operational data and trends can be invaluable for streamlining processes and improving patient care.
- Security: Given the sensitive nature of medical information, robust data security features and HIPAA-compliant solutions are a must.
- Mobile Accessibility: A tool that offers a mobile application allows for access and management on the go, ensuring flexibility and convenience.
Usability
- Intuitive Interface: A well-designed, clean interface that simplifies navigation and cuts down on the learning curve is vital, especially in high-stress healthcare environments.
- Onboarding and Training: Look for software that provides comprehensive onboarding and training support to help your team adapt to the new system with ease.
- Customer Support: Reliable customer service that promptly addresses any issues or queries ensures smoother, uninterrupted operations.
- Customization: A tool that allows you to tailor processes and templates to fit your specific practice's needs will offer a far better user experience.
Common Features Of Patient Management Software
1. Appointment Scheduling: This feature allows for streamlined appointment management. It eliminates manual errors, reduces no-shows, and optimizes your schedule to accommodate more patients. It also offers a more convenient patient experience, allowing them to book, reschedule or cancel their appointments seamlessly.
2. Patient Record Management: This feature provides centralized, quick access to patient records including medical history, test results, and treatment plans. With this, healthcare professionals can make more informed decisions, ensuring personalized, high-quality patient care.
3. Billing and Invoicing: An integrated billing system in the software simplifies financial transactions. It automates invoice generation, payment tracking, and insurance claims, reducing administrative burden and ensuring financial accuracy.
4. Secure Communication: A secure messaging platform within the software allows for clear, confidential communication between patients and healthcare providers. It enhances patient engagement, allows quick resolution of queries, and keeps patients informed about their care plan.
5. Integration Capabilities: The software's ability to integrate with existing systems like electronic health records (EHR) and accounting software boosts operational efficiency. It ensures seamless data transfer and reduces redundant tasks.
6. Analytics and Reporting: This feature offers valuable insights into your operational data and patient trends. It aids in strategic decision-making, helps identify areas for improvement, and can ultimately contribute to enhanced patient care and practice growth.
7. Data Security: Given the sensitive nature of healthcare information, robust data security measures are crucial. They protect patient confidentiality, build patient trust, and ensure compliance with healthcare regulations.
8. Mobile Accessibility: A mobile application provides access to the system on the go, allowing for flexible patient management. It enhances your ability to respond promptly to patient needs and ensures uninterrupted management even outside the clinic or hospital.
9. Customizable Templates: The ability to customize templates and processes to fit your specific practice needs ensures a more efficient workflow. It allows you to tailor the software to your unique operational style, thereby enhancing productivity.
10. Telemedicine Capabilities: In the current digital age, the capability for virtual consultations is becoming increasingly important. It provides a convenient healthcare delivery option for patients, reduces clinic traffic, and extends the reach of your services beyond geographical boundaries.
Patient Management Software FAQ’s
Question: What are the benefits of using the best Patient Management Software?
Answer: There are numerous benefits to using top-tier Patient Management Software, including:
- Streamlined administrative tasks, such as appointment scheduling and billing, saving valuable time.
- Centralized, quick access to patient records, enabling informed, personalized patient care.
- Improved communication between healthcare providers and patients, leading to better patient engagement.
- Powerful data analytics capabilities, aiding in strategic decision-making and process improvement.
- Increased data security, protecting sensitive patient information and ensuring compliance with healthcare regulations.
Question: How much do these tools typically cost?
Answer: The cost of Patient Management Software can vary significantly based on the size of the practice, features offered, and whether it's cloud-based or on-premise.
Question: What are the pricing models for Patient Management Software?
Answer: There are typically three pricing models for this software. Per-user pricing involves a monthly or annual fee per user. Perpetual licensing involves a one-time fee for long-term use. Subscription pricing is based on usage and usually billed monthly or annually.
Question: What is the typical range of pricing for these tools?
Answer: Pricing for Patient Management Software can range anywhere from $10 per user per month for basic systems to over $500 per user per month for advanced, comprehensive systems.
Question: What is the cheapest Patient Management Software?
Answer: SimplePractice is one of the most affordable options, starting at $39 per user per month for its basic plan.
Question: What is the most expensive Patient Management Software?
Answer: AdvancedMD is at the higher end of the spectrum, with pricing starting at around $729 per month for its comprehensive suite.
Question: Are there any free Patient Management Software options?
Answer: While completely free options are rare, some software like Kareo and Zocdoc offer free trials. This allows users to test the software before committing to a paid plan.
Summary
In summary, choosing the right Patient Management Software requires a careful assessment of the specific needs and goals of your healthcare organization. The software should have the capacity to improve patient experiences, streamline administrative tasks, provide secure and efficient management of health records, offer advanced asset management and preventive maintenance features, and integrate seamlessly with other necessary healthcare software solutions.
Key Takeaways:
- Define Your Needs: It's essential to identify the specific requirements of your healthcare practice before you begin your search. Some practices might require extensive patient relationship management features, while others might prioritize automated administrative tasks or analytics capabilities.
- Feature Set and Integration: Look for software that offers an extensive set of features relevant to your practice. The software should also be capable of integrating with other tools used in your practice. Consider how it would fit into your existing workflow and systems.
- Evaluate Cost and Value: Lastly, keep an eye on cost. The pricing structures of these tools can vary significantly, so find a balance between what you're willing to spend and the value the software can bring to your organization. Consider the ROI in terms of time saved, efficiency gained, and improvements in patient satisfaction.
What Do You Think?
We hope this guide has been helpful in your search for the ideal Patient Management Software. However, we understand that the healthcare tech landscape is vast and ever-evolving. If you believe there are other valuable tools we may have missed, we warmly invite you to share them. Your input is incredibly valuable, and it helps us ensure our content is as comprehensive and beneficial as possible.