About

Learn from the best

We feature expert articles, interviews, and insights to help you improve your processes, use new technologies, and both find and retain the best patients and staff.

Our Mission

We are the world’s most authoritative independent publication dedicated to helping Practice Managers build and grow successful medical practices.

Our Vision

A thriving community of medical practice managers who are sharing success stories and best practices, helping each other grow and evolve their practice, one conversation at a time.

Meet the Author

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.