The 27 Best Primary Care EHRs Of 2024 Compared
10 Best Primary Care EHR Shortlist
Here's my pick of the 10 best software from the 27 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
In the rapidly evolving field of healthcare, I realize the immense value and necessity of a reliable, certified EHR tool for your organization. Let's talk about Primary Care EHR - an advanced ambulatory EMR system equipped with robust Epic technology.
With its impressive range of certifications and HIPAA-compliant framework, this system is built to handle the comprehensive needs of healthcare organizations - from e-prescriptions to demographics data entry and crucial health information management.
In a nutshell, Primary Care EHR streamlines patient information collection, organization, and retrieval, thereby enhancing your healthcare organization's operational efficacy.
Its foremost benefit is its significant contribution to your organization's profitability through its efficient handling of information and reduction of administrative burden. The software eliminates common hurdles, including cumbersome data entry processes, inaccuracies in patient demographics, disjointed e-prescriptions management, and difficulties accessing vital health information.
What Is a Primary Care EHR?
Primary Care Electronic Health Records (EHR) serve as digital versions of patient paper charts in real-time, providing comprehensive and updated patient data to authorized users.
Utilized predominantly by primary care physicians, these systems centralize and streamline patient information, including diagnoses, medical history, medications, immunization dates, allergies, radiology images, and lab and test results.
EHRs are pivotal for making informed decisions about patient care, coordinating treatment, reporting on health outcomes, and improving the overall quality and efficiency of healthcare delivery. They also aid in patient engagement by providing portals for communication and data access, thereby fostering improved doctor-patient relationships.
Best Primary Care EHRs Summary
| Tools | Price | |
|---|---|---|
| Athenahealth | Pricing upon request | Website |
| RXNT | From $110/month/provider | Website |
| Kareo | From $110/user/month | Website |
| CareCloud | Pricing upon request | Website |
| AdvancedMD | From $429/user/month, (billed annually). | Website |
| DrChrono | From $199/user/month (billed annually) | Website |
| Practice EHR | From $149/user/month. | Website |
| RXTN | From $50/user/month | Website |
| AllegianceMD | From $850/user/month | Website |
| Elation Health | From $200/user/month. | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Primary Care EHRs Reviews
Athenahealth offers a comprehensive cloud-based healthcare platform known as athenaOne, which integrates various software and services to enhance clinical effectiveness, patient experience, and financial performance for healthcare providers.
Why I Picked Athenahealth: I like that it offers detailed, real-time patient insights and customizable workflows tailored to specific specialties. This allows primary care providers to access critical patient information quickly and efficiently, improving the quality of care delivered. The platform also supports voice-powered services and telehealth capabilities, which are increasingly important for more flexible and accessible care options.
Standout features & integrations:
Athenahealth offers a plethora of useful features, such as revenue cycle management, communication and care tools for patient engagement, an easy-to-read summary of patient records, a patient portal, automated reminders, and mobile accessibility. Integrations include NextPatient, DocResponse, Yosi Health, Secondwave, Recovery Plus, TSI, VaxCare, Fullscript, QueueDr, and CallMyDoc.
Pros and cons
Pros:
- Cloud-based system for remote access
- Robust patient engagement tools
- Broad range of integrations with other healthcare systems and devices
Cons:
- Data migration can be time-consuming
- Complexity of the system may result in a learning curve
RXNT is a comprehensive healthcare software solution designed for medical practitioners and billing professionals. It offers an integrated suite that includes practice management, electronic health records, and electronic prescribing, all accessible on mobile and desktop.
Why I Picked RXNT: RXNT is a cloud-based platform, which means it allows healthcare providers to access patient records, lab orders, and electronic prescriptions from any internet-connected device. This flexibility is crucial for primary care practices that require real-time access to patient information to make informed decisions quickly. Another key feature of RXNT is its integrated practice management capabilities, which include billing, scheduling, and patient engagement tools.
Standout features & integrations:
Key features include simplified record management, quick access to up-to-date patient information and lab orders, and a patient portal. Additionally, it offers customizable documentation templates for efficient charting. RXNT integrates with other healthcare tools like Hospice Tools, Exym, EMSOW, and OneMD.
Pros and cons
Pros:
- Effective e-prescribing capability
- Full suite of healthcare features
- Customizable templates
Cons:
- Navigation can be a bit complex
- Could offer more detailed reporting capabilities
Kareo is a cloud-based EHR platform geared towards independent medical practices. It presents a comprehensive suite of tools, including clinical documentation, billing, patient engagement, and telehealth, making it a complete solution for small to mid-sized practices.
Why I Picked Kareo: After comparing several EHR tools, Kareo stood out to me as an all-in-one solution specifically tailored for independent practices. The fact that it combines clinical, administrative, and patient engagement functionalities into a single platform makes it distinct in the crowded EHR landscape. I believe Kareo is the 'Best for independent practices looking for a complete platform.'
Standout features & integrations:
Kareo's all-inclusive design stands out with features such as integrated billing, customizable documentation templates, secure messaging, and telehealth capabilities. It also offers a patient portal to facilitate online appointments, bill payment, and secure communication. Kareo integrates with numerous labs and pharmacies, as well as other health apps and platforms, making it a highly adaptable tool in a healthcare setting.
Pros and cons
Pros:
- Wide array of integrations
- Customizable documentation templates
- Comprehensive platform covering clinical, billing, and patient engagement
Cons:
- Customer service responses might be slow
- Transitioning data from another EHR system can be challenging
- Interface might seem complex to new users
CareCloud is a cloud-based EHR solution designed to streamline practice management and patient engagement. With a keen focus on real-time data access and robust analytics, it equips health professionals with actionable insights on the fly.
Why I Picked CareCloud: In my quest to find the best EHR tools, I was drawn to CareCloud for its remarkable data analytics capabilities. I believe that modern healthcare is deeply reliant on accurate and timely data, which CareCloud delivers splendidly. This is why I determined that CareCloud is 'Best for real-time data and analytics capabilities.'
Standout features & integrations:
CareCloud excels in its real-time data visualization and analytics features, which allow for immediate understanding and response to patient needs. Furthermore, it provides a telehealth solution for virtual consultations and features for e-prescribing and billing. As for integrations, CareCloud is compatible with many third-party applications, aiding in the seamless coordination of tasks.
Pros and cons
Pros:
- Extensive integration possibilities
- Telehealth feature for virtual consultations
- Excellent data analytics capabilities
Cons:
- Interface might be overwhelming for some users
- Could be complex for new users
- High entry-level cost
AdvancedMD is a comprehensive medical software solution offering integrated electronic health records (EHR), practice management, and patient engagement tools. It stands out for its robust telemedicine features and mobile accessibility, providing clinicians with flexibility and efficiency in delivering patient care.
Why I Picked AdvancedMD: In my selection process, AdvancedMD stood out due to its comprehensive telemedicine capabilities and mobile access. These characteristics distinguish it from many other solutions and align with the growing need for remote healthcare services, making it the 'Best for telemedicine features and mobile access.'
I found the platform's flexibility and adaptability impressive, particularly how it allows healthcare providers to conduct remote consultations effectively and access critical information anytime, anywhere.
Standout features & integrations:
AdvancedMD offers a fully integrated telemedicine suite, allowing providers to conduct virtual visits, share screens, and even record sessions for later review. The platform also features a mobile app for both iOS and Android devices, granting access to patient information, schedules, and more on the go. AdvancedMD integrates seamlessly with many billing and coding systems, as well as third-party lab services.
Pros and cons
Pros:
- Wide range of integrations with billing and lab systems
- Mobile app for easy access to data on the go
- Comprehensive telemedicine capabilities
Cons:
- Some users report less than optimal customer support experiences
- Steeper learning curve for beginners
- Higher pricing compared to other solutions
DrChrono is a cloud-based EHR and medical billing platform that helps in task automation in medical practices, from appointment scheduling to billing. Its robust API distinguishes it as the go-to solution for tech-savvy users who desire more flexibility in integrating with other systems or customizing the tool's functionality.
Why I Picked DrChrono: I picked DrChrono for this list as it offers an advanced and well-documented API. This characteristic sets it apart from other EHR platforms, as it provides tech-savvy users with the ability to extend and tailor the software's functionalities. As such, I concluded that DrChrono is 'Best for its robust API for tech-savvy users.'
Standout features & integrations:
DrChrono features a user-friendly interface and customizable EHR forms alongside features like e-prescribing, lab integration, and real-time patient data updates. Furthermore, its robust API allows integrations with a plethora of tools, including billing software, lab systems, patient portals, and other medical data systems, extending its functionality even further.
Pros and cons
Pros:
- Diverse integrations with other medical systems
- User-friendly interface and customizable EHR forms
- Extensive API for custom integrations
Cons:
- Some features may be complex to new users
- Higher price point compared to some other tools
- Requires technical knowledge to leverage the API
Practice EHR offers a practical solution for healthcare providers, with its focus on creating a tailored experience for each user. Its strength lies in its flexibility, allowing customization that ensures each workflow is personalized, thereby making it the best option for those seeking a customizable EHR.
Why I Picked Practice EHR: After comparing a multitude of options, Practice EHR grabbed my attention due to its dedicated emphasis on customization. I noticed that it stands out among its peers, offering personalized workflow design that adapts to the unique needs of each medical practice. Because of this, I firmly believe it deserves the title of 'Best for customization and personalized workflow.'
Standout features & integrations:
With Practice EHR, users can customize templates, layouts, and workflows to suit their unique preferences. Furthermore, it includes robust charting capabilities and patient engagement tools. As for integrations, Practice EHR connects with labs, pharmacies, imaging centers, and hospitals, ensuring a streamlined flow of patient information across various medical services.
Pros and cons
Pros:
- Strong integrations with various medical services
- Robust charting capabilities
- High degree of customization options
Cons:
- Pricing could be more competitive
- Some users have reported minor software glitches
- Learning curve due to customizable options
RXTN is a cloud-based medical software that offers complete functionality for healthcare practices, encompassing electronic health records (EHR), practice management, and patient scheduling. It stands out for its extensive cloud-based capabilities that ensure a seamless healthcare delivery process, making it best for practices seeking comprehensive online tools.
Why I Picked RXTN: I chose RXTN due to its robust and comprehensive cloud-based capabilities. It distinguishes itself from other tools with its ability to handle a wide range of medical practice functions through its cloud-based platform. Given its ability to integrate many facets of healthcare delivery, I judged RXTN to be 'Best for cloud-based solutions with full medical practice functionality.'
Standout features & integrations:
RXTN provides a unified EHR and practice management solution, streamlining both clinical and administrative tasks. This includes appointment scheduling, billing, and secure patient messaging. It integrates with several billing systems, lab services, and pharmacy data networks, ensuring smooth operations and easy data exchange.
Pros and cons
Pros:
- Wide range of integrations with billing, lab, and pharmacy networks
- Unified EHR and practice management solution
- Comprehensive cloud-based capabilities
Cons:
- Customer service response can sometimes be slow
- Training may be required to effectively use all the features
- Some users may find the interface less intuitive
AllegianceMD is an EHR software suite designed to manage all facets of a medical practice. It shines particularly in its medical billing services, with a range of features that aid in streamlining the process, leading us to judge it as the best option for those seeking full medical billing service integration.
Why I Picked AllegianceMD: I chose AllegianceMD for its integrated approach, which offers a comprehensive platform for clinical, administrative, and financial tasks. The primary reason for its inclusion, however, lies in its billing capabilities. It stands out for its commitment to making billing more efficient and less error-prone. In this light, AllegianceMD earns its spot as the 'Best for full medical billing service integration.“
Standout features & integrations:
AllegianceMD comes with a plethora of advanced features like real-time eligibility verification, electronic remittance advice, and an easy-to-use patient portal. Its EHR and Practice Management software has intuitive navigation and design, making it user-friendly. Among its integrations, it connects well with laboratories, pharmacies, and radiology departments, ensuring that all relevant information is readily available.
Pros and cons
Pros:
- Wide range of integrations with labs, pharmacies, and radiology departments
- Real-time eligibility checks and electronic remittance advice
- Comprehensive medical billing services
Cons:
- Lack of customization options
- Steep learning curve for some users
- Higher-end of the price spectrum
Elation Health is a cloud-based EHR solution that places heavy emphasis on patient-focused documentation. Designed with a Patient Passport feature, it enables healthcare providers to easily compile and access comprehensive patient profiles, enhancing both patient care and practice efficiency.
Why I Picked Elation Health: In the realm of EHR tools, Elation Health caught my attention due to its unique patient-centric approach to documentation. In my assessment, this focus truly sets it apart from other tools and significantly aids in streamlining patient care. Consequently, I designated Elation Health as the 'Best for patient-focused documentation.'
Standout features & integrations:
Elation Health's standout features include its intuitive Patient Passport, which facilitates easy access to patient history and the creation of comprehensive profiles. It also offers a Clinical First design, enabling providers to see patient notes, medical history, and test results in one view. For integrations, Elation Health connects with a multitude of lab systems, pharmacies, and billing systems, promoting practice-wide coherence.
Pros and cons
Pros:
- Extensive integration possibilities
- Clinical First design promotes productivity
- Patient Passport feature for efficient documentation
Cons:
- Customer support can be improved
- Some features may have a learning curve
- Might be pricier for small practices
Other Primary Care EHR Tools
Below is a list of additional Primary Care EHR that I shortlisted but did not reach the top 10. Definitely worth checking them out.
- NextGen Healthcare
Best for multidisciplinary healthcare practices
- Compulink Healthcare Solutions
Best for ophthalmology-specific features
- ChartLogic
Best for its unique voice recognition capability
- PrognoCIS
Good for mobile access to clinical data and workflows
- Nexus
Good for data-driven decision-making with analytics
- MedicsCloud EHR
Good for cloud-based EHR with real-time updates
- MedPointe
Good for practices seeking customizable medical software solutions
- NovoClinical
Good for enhancing patient engagement with portals
- TriMed Complete
Good for connecting multiple care platforms
- MDConnection
Good for intuitive patient scheduling and billing
- WRS Health
Good for specialty-specific electronic health records
- EZClaims
Good for streamlined insurance claims processing
- CharmHealth
Good for holistic care with inbuilt wellness tracking
- HARMONY Medical
Good for integrating care management with telemedicine
- Euclid
Good for clinics looking for comprehensive administrative tools
- ReLiMed
Good for user-friendly patient data management
- WAYSTAR
Good for advanced revenue cycle management
Selection Criteria For Primary Care EHR
In the search for the perfect medical practice management software, I've personally evaluated dozens of tools. I've combed through their features, assessed their user interfaces, and looked at how well they fit into the daily operations of a medical practice. Ultimately, I found that certain criteria matter the most when choosing this type of software.
Core Functionality:
For medical practice management software to be effective, it should enable the practice to do the following:
- Schedule appointments and manage patient records
- Handle billing and insurance claims efficiently
- Produce useful reports for analysis and decision-making
- Maintain compliance with healthcare regulations like HIPAA
Key Features:
To stand out among a sea of competitors, the software needs to offer unique features. For medical practice management software, the following features are crucial:
- Integrated Electronic Health Records (EHR): This feature simplifies the process of managing patient data and ensuring continuity of care.
- Telemedicine Capabilities: With the rise of virtual consultations, having built-in telemedicine capabilities is a significant advantage.
- Automated Reminders: This feature reduces no-shows by automatically sending appointment reminders to patients.
- Customizable Reporting: The ability to customize reports allows practices to focus on metrics that matter the most to them.
Usability:
When it comes to usability, a practice management tool needs to cater to a wide range of users, from administrative staff to physicians. Therefore, the following aspects are important:
- Intuitive User Interface: The software should have clear navigation and easy-to-find features, minimizing the need for extensive training.
- Accessibility: The tool needs to be accessible from multiple devices, allowing staff to access patient information and schedules at any time, from anywhere.
- Support and Training: Comprehensive customer support, including training resources and quick response times, is vital for resolving issues and ensuring smooth operations.
- Scalability: The software should be able to accommodate the growth of a practice, handling an increasing number of patients and records without sacrificing performance.
Most Common Questions Regarding Best Primary Care EHRs (FAQ's)
What are the benefits of using a Primary Care EHR tool?
Using a Primary Care EHR tool provides several benefits, including:
- Enhanced Patient Care: EHR tools allow for the systematic collection and organization of patient data, promoting more accurate diagnoses and effective treatments.
- Improved Efficiency: With easy access to patient data, healthcare providers can save time and streamline administrative tasks such as scheduling appointments and managing billing.
- Better Coordination of Care: EHRs provide a platform for healthcare providers to collaborate and share information, leading to better coordinated and integrated care.
- Regulatory Compliance: EHRs help maintain compliance with healthcare regulations such as HIPAA, enhancing patient trust and avoiding legal complications.
- Decision Support: With integrated analytics and reporting capabilities, EHRs can support decision-making, helping to improve patient outcomes and operational efficiency.
How much do Primary Care EHR tools typically cost?
The cost of Primary Care EHR tools can vary widely, depending on the features, number of users, and level of support needed. They typically follow a subscription pricing model, with fees charged per provider per month. Some providers may also charge a setup or implementation fee.
What are the typical pricing models for Primary Care EHR tools?
Most Primary Care EHR tools follow a per-user or per-provider subscription pricing model. This could be on a monthly or annual basis. There may also be additional costs for implementation, training, and support.
What is the typical range of pricing for Primary Care EHR tools?
Pricing for Primary Care EHR tools can range from around $100 to over $500 per provider per month. The cost can vary based on the number of providers, the complexity of the tool, and any additional services like support or training.
Which are the cheapest and most expensive Primary Care EHR software?
The cheapest EHR software can start as low as $100 per provider per month, while the most expensive ones can go over $500 per provider per month. It’s important to consider the features and services included in the cost when comparing prices.
Are there any free Primary Care EHR tool options?
Yes, there are some EHR tools that offer free versions or free trials. However, these are often limited in features or are meant to serve as a demonstration of the tool’s capabilities. To access the full range of features, upgrading to a paid plan is typically required.
More EHR Software Reviews
Summary
Navigating through the expansive field of Primary Care EHR solutions can be a complex process. But, having understood the key elements that matter in this choice, such as core functionality, key features, and usability, the task becomes more manageable.
Each tool on the list possesses unique strengths catering to diverse needs, whether it's coordinating care across large networks, offering robust APIs for tech-savvy users, or delivering tailored solutions for multidisciplinary healthcare practices.
Key takeaways to remember while choosing the right Primary Care EHR are:
- Evaluate Core Functionality: Determine the essential tasks your EHR must accomplish. This could range from patient management to coordination of care, billing, and reporting. Ensure the EHR you choose is capable of effectively handling these core functionalities.
- Consider Key Features: Look for unique features that can simplify your workflow, such as interoperability, customizable templates, or telemedicine capabilities. Remember, these features should add value to your practice and enhance the care you deliver.
- Don't Neglect Usability: The tool’s interface, ease of onboarding, and customer support are critical. An ideal EHR solution should be intuitive, easy to learn, and supported by a responsive customer service team to address any issues that might arise.
Remember, the best EHR system for your practice is one that fits your specific needs, improves your workflow, and ultimately facilitates the delivery of high-quality patient care.
What Do You Think?
I have compiled a comprehensive list of Primary Care EHR solutions based on extensive research and analysis. However, I understand that the healthcare technology landscape is ever-evolving, and there may be other excellent tools that I may have missed.
If you have come across a noteworthy Primary Care EHR solution that you believe should be included in this list, I invite you to share your insights. Your suggestions and feedback are valuable in helping me provide the most up-to-date and comprehensive resources for healthcare professionals!