Guide To The 24 Best Patient Tracking Software In 2024
10 Best Patient Tracking Software Shortlist
Here's my pick of the 10 best software from the 24 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
Managing a medical practice is a complex task that requires the efficient handling of various processes—from appointment scheduling and reminders to insurance eligibility checks and patient intake. This is where the best patient management software comes in.
These all-in-one practice management systems offer an array of features designed to streamline your workflows, such as patient portals, messaging, automated reminders, and templates for quick data entry.
So, if you're struggling with manual processes or disjointed systems, it's time to consider a comprehensive practice management solution. These tools essentially serve as the backbone of your practice, connecting different aspects of patient care and administration, and making it easier for you to focus on your patients.
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What Is A Patient Tracking Software?
Patient tracking software serves as a vital tool in the realm of healthcare, leveraged by hospitals, clinics, and healthcare providers to streamline and optimize patient care. This digital solution effectively monitors and records each patient's healthcare journey, from admission to discharge, providing real-time updates and data at the touch of a button.
They significantly reduce no-shows, facilitate smooth check-ins, and make patient management easy, by efficiently tracking the entire patient journey. The software also lets clinicians instantly access patients' medical histories, handle referrals, and manage follow-up notifications. Think of these tools as your digital waiting room, providing an enhanced experience for both your staff and patients.
With its use, healthcare practitioners can efficiently manage scheduling, oversee treatments, track patient progress, reduce paperwork, and eliminate the potential for human error, all while enhancing patient outcomes. Whether it's a large hospital or a small clinic, anyone seeking to modernize their patient care approach and improve operational efficiency turns to patient tracking software as a comprehensive solution.
Best Patient Tracking Software Summary
| Tools | Price | |
|---|---|---|
| RXNT | From $110/month/provider | Website |
| Kareo | From $110/user/month | Website |
| AdvancedMD | From $429/user/month, (billed annually). | Website |
| eClinicalWorks | From $449/user/month | Website |
| MEDITECH | From $25/user/month | Website |
| DecisionRules | Pricing upon request | Website |
| SmarTrack Next | From $40/user/month (billed annually) | Website |
| Cerner Physician Express II | Pricing upon request | Website |
| eHospital Systems | Pricing upon request | Website |
| PatientTrak | From $200/user/month. | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Patient Tracking Software Reviews
RXNT is a cloud-based healthcare software suite designed to streamline various administrative and clinical tasks within medical practices. The software includes modules for practice management (PM), electronic health records (EHR), electronic prescribing (e-Rx), and medical billing.
Why I Picked RXNT: I like its ability to keep track of scheduled appointments and send automatic patient reminders through secure texts, emails, or phone calls. This functionality not only strengthens relationships with patients but also reduces no-shows. The software's built-in claim scrubbing feature is another notable aspect, as it helps identify and correct billing code errors, leading to quicker reimbursements and fewer billing issues.
Standout Features & Integrations:
Key features of RXNT include customizable reporting capabilities, allowing users to create and modify reports within the billing workflow, a patient portal for individuals to view their medical documents, pay bills, and schedule appointments online, and virtual care options. Integrations include Hospice Tools, Exym, EMSOW, and OneMD.
Pros and cons
Pros:
- Customizable templates
- Cloud-based system for easy access
- Effective e-prescribing feature
Cons:
- Could offer more detailed reporting capabilities
- Navigation can be a bit complex
Kareo is a medical software suite designed to streamline the complexities of managing a healthcare practice. It incorporates a variety of tools, including EHR, practice management, and billing, specifically tailored for small to mid-sized practices.
Why I Picked Kareo: I selected Kareo for this list because of its comprehensive feature set and intuitive user interface, making it easier for smaller practices to manage their workflows. It differentiates itself through its flexibility and accessibility, which I believe makes it the 'best for' small to mid-sized practices, given that these environments often require software solutions that balance comprehensive capabilities with usability.
Standout Features & Integrations:
Key features of Kareo include appointment scheduling, insurance verification, patient reminders, and electronic billing. These tools collectively help streamline the operation of a healthcare practice. In terms of integrations, Kareo interfaces effectively with a variety of EHR systems and billing services, allowing for seamless data exchange and reducing the administrative burden.
Pros and cons
Pros:
- User-friendly interface that simplifies workflows
- Integrates well with a variety of EHR systems and billing services
- Comprehensive suite of tools tailored for smaller practices
Cons:
- Setup and customization can require time and resources
- Annual billing might not be ideal for all practices
- Some users might find the pricing steep for smaller practices
AdvancedMD is a software tool designed to streamline patient scheduling and rooming processes in healthcare facilities. By managing both scheduling and rooming, AdvancedMD aims to minimize patient wait times and enhance overall clinic flow, thus it is best for patient scheduling and rooming.
Why I Picked AdvancedMD: I chose AdvancedMD because of its focus on enhancing operational efficiency in healthcare facilities. I found its ability to handle patient scheduling and rooming in an integrated manner to be quite unique.
Moreover, it stood out due to its capacity to reduce patient wait times, a critical aspect that made me consider it the 'best for' patient scheduling and rooming.
Standout Features & Integrations:
AdvancedMD offers a range of useful features, including real-time scheduling, automated reminders, and rooming capabilities. These features collectively contribute to improved efficiency and patient experiences. In terms of integrations, AdvancedMD can be linked with various EHR systems, thus ensuring seamless data exchange and further enhancing operational efficiency.
Pros and cons
Pros:
- Automated reminders aid in reducing missed appointments
- Can be integrated with various EHR systems
- Provides integrated patient scheduling and rooming capabilities
Cons:
- The focus on scheduling and rooming might limit its functionality in other areas
- May require some training to fully utilize its features
- Lack of transparent pricing information
eClinicalWorks is a leading provider of healthcare IT solutions, including Electronic Health Records (EHR), practice management, and population health. This cloud-based platform aims to improve care quality, reduce costs, and streamline administrative tasks, making it an excellent solution for cloud-based EHR needs.
Why I Picked eClinicalWorks: I chose eClinicalWorks because of its flexible, scalable, and feature-rich cloud-based EHR system. Its standout attribute is its ability to accommodate practices of all sizes, from small private practices to large hospital networks.
Furthermore, I believe it is 'best for' cloud-based EHR due to its anytime, anywhere access, and robust security protocols, which align with the dynamic and high-security needs of healthcare environments.
Standout Features & Integrations:
eClinicalWorks offers a host of useful features like patient engagement tools, telehealth capabilities, and robust analytics. Its EHR is designed to be customizable to suit individual practice needs.
For integrations, eClinicalWorks connects with several third-party applications, including laboratories, pharmacies, radiology departments, and more, facilitating smooth information exchange.
Pros and cons
Pros:
- Integrates with numerous third-party applications
- Robust patient engagement and telehealth capabilities
- Offers a flexible and scalable cloud-based EHR solution
Cons:
- Some users have reported customer service challenges
- It may have a steep learning curve for new users
- The pricing can be high for smaller practices
Meditech is a leading provider of comprehensive and integrated Electronic Health Record (EHR) systems. It aims to help healthcare organizations enhance patient care, streamline clinical processes, and make informed decisions based on data, making it a solid choice for integrated EHR systems.
Why I Picked Meditech: I selected Meditech due to its extensive experience in providing fully integrated EHR systems. It stands apart with its strong focus on facilitating clinical efficiency and improving patient outcomes through an interoperable healthcare ecosystem.
This makes it best for integrated EHR systems, serving as a single source of truth for patient information, clinical data, and healthcare processes.
Standout Features & Integrations:
Meditech's EHR system offers robust features such as real-time charting, decision support, and automated reporting. Its user-friendly design allows healthcare professionals to navigate and use the system efficiently.
Meditech also offers a robust set of integrations with laboratories, pharmacies, radiology systems, and other healthcare IT platforms, enabling comprehensive care coordination.
Pros and cons
Pros:
- Robust integrations with other healthcare IT platforms
- Focus on improving clinical efficiency and patient outcomes
- Comprehensive and integrated EHR system
Cons:
- The system can be complex and may require substantial training
- The interface may seem outdated compared to newer EHR systems
- Pricing information is not transparent
DecisionRules is a tool that assists in complex decision-making processes in healthcare. It combines artificial intelligence and rule-based systems to enhance the speed and quality of clinical and administrative decisions, making it ideal for decision support in healthcare.
Why I Picked DecisionRules: In choosing DecisionRules, what stood out to me was the way it leverages artificial intelligence to support decision-making. The combination of AI and rule-based systems is not common in most healthcare management tools, and this uniqueness played a significant role in my selection process. I believe it's 'best for' decision support due to its potential to assist healthcare professionals in making informed and timely decisions.
Standout Features & Integrations:
Key features of DecisionRules include its rule editor, rule engine, and machine learning capabilities. These facilitate the creation of rules and decision trees to guide healthcare decision-making, helping to improve efficiency and accuracy.
As for integrations, DecisionRules can be integrated with various healthcare management systems, enhancing data exchange and further bolstering decision-making capabilities.
Pros and cons
Pros:
- Rule editor and engine allow for customized decision-making processes
- Can be integrated with various healthcare management systems
- Utilizes AI and rule-based systems for enhanced decision-making
Cons:
- Potential for over-reliance on the system at the expense of human judgment
- May have a steep learning curve due to its unique AI and rule-based approach
- Pricing information is not transparently available
SmarTrack Next is a state-of-the-art web-based tool, created to effectively manage clinical workflows and track patient progression in high-acuity areas. The tool brings clarity, speed, and reliability to the table, making it an optimal choice for healthcare professionals who deal with complex clinical environments.
Why I Picked SmarTrack Next: I selected SmarTrack Next after thorough consideration due to its unique focus on high-acuity patient management. This tool's particular orientation makes it stand out among general-purpose hospital management systems. It's best for managing clinical workflows and patient progression because of its ability to handle intricate scenarios and its high reliability, which is crucial in healthcare environments.
Standout Features & Integrations:
SmarTrack Next stands out due to its dynamic patient tracking features and comprehensive workflow management capabilities. It provides real-time updates, enabling healthcare professionals to make informed decisions promptly. Additionally, the tool integrates seamlessly with electronic health record systems, enhancing data accessibility and integrity.
Pros and cons
Pros:
- Seamless integration with electronic health records
- Real-time updates on patient progression
- Tailored for high-acuity patient management
Cons:
- Requires some learning curve for optimal utilization
- Annual billing might be less flexible for some users
- Higher initial cost than some alternatives
Cerner Physician Express II is a robust tool that aids in the streamlining of practice management and maintaining comprehensive Electronic Health Records. The software provides an integrated solution for healthcare professionals, facilitating efficient organization, and management of their practice, thereby making it the optimal choice for doctors looking to enhance their practice management.
Why I Picked Cerner Physician Express II: In selecting Cerner Physician Express II, I was drawn to its focus on enhancing practice management for physicians. The tool stands apart with its comprehensive suite of solutions tailored for physicians, which includes EHR maintenance, patient scheduling, billing, and more.
Its design makes it best for physician's practice management and EHR maintenance, helping professionals manage their practice more effectively and maintain detailed, accurate patient records.
Standout Features & Integrations:
Cerner Physician Express II is equipped with features such as patient scheduling, billing, e-prescribing, and a comprehensive EHR system. It can also generate reports, providing physicians with actionable insights to improve their practice.
Integration-wise, the tool is compatible with several billing systems, lab systems, and other practice management software, enhancing its functionality and efficiency.
Pros and cons
Pros:
- Detailed report generation for actionable insights
- Integration with several billing and lab systems
- Comprehensive suite of solutions tailored for physicians
Cons:
- Limited customization options may not suit every practice
- Might require time and training for optimal use
- Pricing is not publicly disclosed
eHospital Systems is a system that effectively manages all aspects of hospital operations. From administrative tasks to patient care, this tool does it all. It's best suited for healthcare facilities that aim to streamline operations, enhance patient care, and reduce overhead costs.
Why I Picked eHospital Systems: I selected eHospital Systems because of its comprehensive functionality and adaptability to various healthcare facility sizes. Its wide range of features, from patient management to billing and inventory, makes it a holistic solution, and its adaptability to different healthcare environments makes it stand out among other tools. I believe eHospital Systems is best for healthcare facilities aiming to enhance operational efficiency because it centralizes all processes, thereby reducing the time taken to perform different tasks.
Standout Features & Integrations:
eHospital Systems offers numerous features such as patient management system, appointment scheduling, billing, and even an inbuilt Electronic Medical Records (EMR) system. These features simplify tasks and provide a single point of access to vital patient information. The software also integrates well with different systems, making it easier for facilities to adopt it. Notably, it can integrate with lab machines, PACS servers, and other health information systems, which facilitates easy exchange of patient data across platforms.
Pros and cons
Pros:
- Adapts to different healthcare facility sizes, making it a scalable solution
- Flexible integration with various systems facilitates smooth data exchange
- Offers a comprehensive suite of features that covers most hospital operations
Cons:
- Integration capabilities might necessitate technical support
- The vast range of features may make the system complex to learn initially
- Pricing information is not readily available, making it difficult to compare costs
PatientTrak is a comprehensive web-based patient experience management platform that provides visibility into the patient's journey within the healthcare setting. By focusing on aspects like patient satisfaction, online reputation, and patient flow, PatientTrak can significantly improve the overall patient experience, making it an ideal choice for patient experience management.
Why I Picked PatientTrak: PatientTrak caught my attention because of its unique focus on patient experience management. Not many tools offer such a comprehensive approach, making it stand out in a market dominated by EHR and practice management software.
This tool is the 'best for' patient experience management, as its features directly contribute to improving patient satisfaction levels and optimizing the patient's journey throughout the healthcare encounter.
Standout Features & Integrations:
PatientTrak offers important features like real-time patient tracking, feedback management, and an online reputation platform. These features provide healthcare providers with crucial insights into the patient experience and help them enhance their service quality.
For integrations, PatientTrak supports connections with a variety of EHR systems, enhancing data exchange and ensuring that patient-related information is up-to-date and accessible when needed.
Pros and cons
Pros:
- Seamless integration with various EHR systems
- Real-time tracking and feedback management for improving service
- Comprehensive patient experience management features
Cons:
- Could be considered specialized, not covering broader aspects of practice management
- May require training to use effectively
- Pricing information is not readily available
Other Patient Tracking Software Tools
Below is a list of additional patient tracking software that I shortlisted but did not make it to the top 10. Definitely worth checking them out.
- Cerner
For interoperability across healthcare systems
- AirStrip
For remote patient monitoring
- Accuro EMR
For electronic medical record management
- ezyVet
Good for veterinary practice management
- DrChrono
Good for mobile medical practice management
- PrognoCIS
Good for custom EHR solutions
- athenahealth
Good for integrated care coordination
- Epic Systems
Good for interoperability across healthcare systems
- Centricity EMR
Good for advanced data analytics
- McKesson
Good for comprehensive supply chain management
- Veradigm
Good for data-driven insights in healthcare
- EpicCare Ambulatory EMR Software
Good for outpatient medical practice management
- NextGEN
Good for facilitating patient engagement
- MEDHOST
Good for hospital management and patient care
Other Patient Management Software Reviews
- EMR Software
- Patient Case Management Software
- Patient Engagement Software
- Patient Experience Software
- Patient Check-In Kiosk Software
Selection Criteria For Patient Tracking Software
In my quest to find the best healthcare software, I've extensively tested, compared, and evaluated dozens of tools. I focused on certain key aspects, which I've outlined below, that are vital for this type of software to serve its purpose effectively.
Core Functionality
- Patient Record Management: The ability to store and retrieve patient information quickly and accurately.
- Scheduling and Appointment Management: Capability for scheduling appointments and managing patient visits efficiently.
- Billing and Invoicing: Integrated system for handling billing, claims, and reimbursements.
- Prescription Management: Functionality to manage medication prescriptions and refills.
- Reporting and Analytics: Generate insightful reports and data analytics to aid in decision-making.
Key Features
- Integration: The software should easily integrate with other systems, such as labs, pharmacies, and hospitals.
- Customizability: A high degree of customization options to adapt to the unique workflow of each healthcare practice.
- Data Security: Robust security measures to ensure the protection of sensitive patient information.
- Regulatory Compliance: Comply with healthcare regulations like HIPAA and GDPR.
- Telemedicine Support: Support for virtual consultations to cater to remote patients.
Usability
- User-friendly Interface: A clear, intuitive layout that allows healthcare professionals to navigate the system without difficulty, reducing the learning curve.
- Role-based Access: The software should provide the ability to set role-based access rights, ensuring users see only what they need to, thus maintaining patient privacy.
- Mobile Access: The ability for healthcare professionals to access the system on the go via a mobile device is crucial.
- Quality of Customer Support: A responsive, knowledgeable customer support team is essential, especially when dealing with critical patient data.
- Effective Onboarding Process: The software provider should offer comprehensive training resources or programs to ensure smooth onboarding and transition.
People Also Ask
What are the benefits of using patient tracking software?
Using patient tracking software brings a host of benefits, such as:
- Enhanced Patient Care: By keeping all patient data in one place, these tools allow healthcare professionals to provide personalized, efficient care.
- Streamlined Operations: Patient tracking software automates various administrative tasks like scheduling and billing, freeing up staff time.
- Improved Accuracy: These tools reduce manual entry, thereby minimizing errors in patient data and billing.
- Greater Accessibility: Providers can access patient data from anywhere, allowing for seamless coordination of care.
- Data Security: These tools often have robust security measures in place to protect sensitive patient information.
How much do patient tracking software tools cost?
The pricing of patient tracking software varies widely, typically depending on the size of the practice, the complexity of the operations, and the features offered by the software. Most of these tools follow a subscription-based pricing model, where you pay a certain amount per user per month or annually.
What is the typical range of pricing for patient tracking software?
The pricing for patient tracking software can range from $10 per user per month for basic plans to over $500 per user per month for more comprehensive and sophisticated systems.
Which are the cheapest and most expensive patient tracking software?
While the pricing can vary widely, some of the more affordable options include DrChrono and ezyVet, starting from around $200 and $150 per user per month respectively. On the higher end, solutions like Epic Systems can cost upwards of $500 per user per month.
Are there any free patient tracking software options?
Most patient tracking software tools are paid, due to the complex features and high data security they provide. However, some may offer limited free versions or trial periods to allow users to test the software before committing to a purchase. It’s best to check with each provider for their specific pricing and trial options.
Summary
In conclusion, the landscape of patient tracking software is broad and diverse, each catering to specific needs within the healthcare sector. Understanding the features, functionality, pricing, and unique selling propositions of each tool will aid in making the most suitable selection for your healthcare practice.
Key Takeaways
- Identify your Needs: Understanding the unique requirements of your healthcare practice will guide you toward the software that best meets your needs. If you need advanced features like decision support or AI assistance, opt for more comprehensive solutions.
- Consider Usability: The best software will be easy to navigate and intuitive to use. This will reduce the learning curve for your staff and increase productivity and efficiency.
- Budget Appropriately: Pricing models for patient tracking software vary widely, so it's essential to budget accordingly. While some software options might be cheaper, they might lack crucial features that you need for your practice. On the other hand, pricier software often comes with more advanced functionalities that can greatly enhance your patient care delivery.
What Do You Think?
I hope this guide has provided you with valuable insights into patient tracking software. Remember, choosing the right tool can significantly enhance your healthcare practice's efficiency and patient care delivery. Your choice will depend on your unique requirements, budget, and preferred usability features.
Did I miss any important patient tracking software? Your suggestions and feedback are always welcome. Feel free to comment below with any tools you think should be on this list. This guide is meant to be a living document, and I appreciate your contribution to making it as comprehensive and helpful as possible.