Top 21 Best Healthcare HR Software In The Market In 2024
10 Best Healthcare HR Software Shortlist
Here's my pick of the 10 best software from the 21 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
Navigating the complex landscape of HR in healthcare, I've realized that reliable, efficient software is a game-changer. The right software can do wonders for your practice—for managing employees, compliance, and workflows.
These software solutions simplify hiring, improve compliance, streamline onboarding, automate routine tasks, and create an environment where patient care and team members’ efficiency coexist beautifully. If you've felt swamped by HR challenges, like keeping up with ever-changing compliance, managing varied shifts, or maintaining a happy workforce, these software solutions are your answer.
What Is Healthcare HR Software?
Healthcare HR software is a specialized digital platform used predominantly by human resources departments within hospitals, clinics, and other healthcare organizations. Its purpose is to streamline and automate various people management, from recruitment and onboarding to scheduling, payroll, benefits administration, and performance management.
With a high degree of regulatory scrutiny and unique workforce challenges in the healthcare sector, these software solutions offer tools specifically tailored to meet these needs.
They assist healthcare providers in managing compliance, optimizing staffing, fostering employee experience, and enhancing patient care through efficient workforce management. The ultimate beneficiaries are the patients, who receive better care in an environment where the staff are well-managed, satisfied, and focused on their roles.
Best Healthcare HR Software Summary
| Tools | Price | |
|---|---|---|
| Deel | Flat rate user pricing, with a free version for businesses with up to 200 people | Website |
| Connecteam | From $29/month (for up to 30 users, billed annually) + $0.5/user/month for each additional user | Website |
| Mitratech Trakstar | Pricing upon request | Website |
| Workday | Pricing upon request | Website |
| Zoho People | From $1.66/user/month (billed annually). | Website |
| iCIMS | Pricing upon request | Website |
| SyncHR | From $6/user/month, (billed annually). | Website |
| Paytient | Pricing upon request. | Website |
| League | From $10/user/month. | Website |
| Matchr | From $7/user/month, (billed annually). | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Healthcare HR Software Reviews
Deel is a comprehensive global HR platform designed to streamline the hiring, payroll, HR, and compliance processes for organizations operating in over 150 countries. It enables companies to efficiently hire employees and contractors, automate payroll, and ensure adherence to local regulations.
Why I Picked Deel: Deel's platform offers comprehensive payroll management, supporting payments to workers in over 150 countries while ensuring institutions maintain workforce compliance. This is particularly advantageous for healthcare organizations with a diverse, global workforce. Furthermore, Deel offers a learning management system and performance management tools for ongoing skills development in the healthcare space.
Standout features & integrations:
Features include automated payroll processing, in-house visa support, expense management, contract generation, benefits administration, time-off tracking, AI-driven career progression frameworks, and multi-language support. Deel integrates with QuickBooks, Xero, Gusto, Rippling, BambooHR, Workday, ADP, SAP SuccessFactors, NetSuite, and Slack.
Pros and cons
Pros:
- Integrates with Deel Engage
- In-house visa support
- Automated payroll processing
Cons:
- Could have more customization options
- Learning curve for new users
Connecteam is a versatile employee management tool designed for various industries, including construction, retail, food and beverage, and healthcare. It is particularly beneficial for small to medium-sized businesses and roles in operations, human resources, IT, and internal communications.
Why I Picked Connecteam: Connecteam is recognized as an effective healthcare HR software due to its comprehensive and user-friendly features that streamline various HR processes. Along with unique smart time tracking and efficient staff management capabilities, Connecteam also offers strong communication and engagement tools, such as secure messaging and a centralized knowledge base. This is complemented by mobile training and onboarding modules that ensure all staff, including remote and non-desk employees, have access to necessary training materials and updates.
Standout features & integrations:
Features include automated time tracking, forms and checklists, document management, training and onboarding, accessible directories, company newsfeed, and lifecycle tracking. Connecteam integrates with Gusto, Zapier, Xero, Paychex, and QuickBooks.
Pros and cons
Pros:
- Advanced employee management
- Mobile accessibility
- Customizable templates
Cons:
- Limited advanced features
- Occasional performance issues
Best for ensuring compliance with training and certifications
Mitratech Trakstar is an HR software solution designed to help organizations manage employee performance, learning, and recruitment all in one platform. For healthcare teams, where staffing can be complex and high-pressure, Trakstar offers a way to keep track of employee development, ensure compliance, and make sure the right talent is in place to meet your patients' needs.
Why I Picked Mitratech Trakstar: I picked Mitratech Trakstar because it allows you to create and track individualized training programs, ensuring that your staff stays up to date with certifications and compliance requirements. Trakstar's performance reviews are customizable, letting you build 360-degree reviews that take into account the nuances of healthcare roles. With the ability to schedule regular feedback sessions and create development plans, you can foster growth among your team members, which is essential in a high-stakes environment like healthcare.
Standout features & integrations:
In addition to its core features, Mitratech Trakstar offers workforce analytics and engagement surveys, giving you deeper insights into staff satisfaction and areas for improvement. These tools are especially useful in healthcare, where burnout and retention are ongoing concerns. Trakstar also integrates with various HR and payroll platforms, including ADP, BambooHR, UKG Pro, and Paylocity.
Pros and cons
Pros:
- Customizable performance management
- Facilitates staff feedback and reviews
- Robust reporting and analytics
Cons:
- Customization can be time-consuming
- Extensive features may be overwhelming for smaller organizations
Workday
Best for delivering a comprehensive suite of financial, HR, and planning applications
Workday is an advanced HR tool that provides a broad spectrum of applications, covering financial, HR, and planning processes. These services are built into one system, allowing organizations, including healthcare providers, to have an integrated view of their data.
Why I Picked Workday: I selected Workday for its versatility in managing various organizational processes from finance to HR. It's unique in offering a comprehensive suite of applications in one place, which can significantly aid healthcare organizations needing to keep multiple operations streamlined. I determined that Workday is best for delivering a comprehensive suite of financial, HR, and planning applications due to its integrated system and broad service range.
Standout features & integrations:
Workday's standout features include an analytics dashboard for real-time insights, a planning tool for strategic goals, and a Human Resource Management System (HRMS). It integrates with multiple third-party applications such as Salesforce and Slack, making it flexible for different organization's needs.
Pros and cons
Pros:
- Seamless integration with various third-party applications
- Offers real-time analytics and strategic planning tools
- Provides a comprehensive suite of applications for HR, finance, and planning
Cons:
- The wide range of features may pose a learning curve for some users
- Pricing information is not readily available
- No free trial or free tier
Zoho People is a human resources solution that allows for streamlining and automating HR processes. With a strong focus on workflow automation, it eases many HR tasks that are crucial in healthcare institutions.
Why I Picked Zoho People: I selected Zoho People for its capacity to simplify HR tasks through automation. It sets itself apart by providing an intuitive platform that makes the automation of HR processes like time tracking, leave management, and performance reviews straightforward. Zoho People is 'best for easy HR automation and workflows in healthcare' due to its ability to handle complex HR processes with ease, which is a vital aspect in the fast-paced healthcare environment.
Standout features & integrations:
Zoho People comes with robust features, including automated HR workflows, time and attendance tracking, employee performance management, leave management, and employee lifecycle. It also integrates well with other Zoho products and major third-party apps, like Google Workspace and Microsoft Office 365, providing a unified HR management ecosystem.
Pros and cons
Pros:
- Affordable pricing plans available
- Integrates well with other Zoho products and third-party apps
- Offers easy automation of HR workflows
Cons:
- User interface can be improved for better usability
- Advanced features are available only at higher pricing tiers
- Free tier is quite limited
iCIMS
Best for leveraging data to improve healthcare staffing and retention
iCIMS is a talent acquisition platform that helps businesses optimize their recruitment process. For healthcare organizations, it's particularly valuable due to its strong emphasis on data-driven decision-making, which is crucial in improving staffing and employee retention in this sector.
Why I Picked iCIMS: I chose iCIMS for its strong focus on using data to drive recruitment strategies. Its approach to integrating data analytics into the recruitment process makes it stand out among other HR tools. That's why I think iCIMS is 'Best for leveraging data to improve healthcare staffing and retention.'
Standout features & integrations:
iCIMS boasts features like advanced automation, AI-based matching, and mobile app processes. It also integrates well with many existing HR platforms, providing a seamless data flow for analytics and decision-making.
Pros and cons
Pros:
- Seamless integration with existing HR platforms
- Advanced automation and AI-based matching
- Strong data analytics for informed decision-making
Cons:
- It might have a steeper learning curve due to its focus on data and analytics
- Pricing is not transparent, as it depends on each organization's needs
- No free version of the software available
SyncHR is a potent software solution designed to transform how healthcare organizations manage and optimize their workforce. Its strength lies in its capacity to adapt to the dynamic demands of the healthcare field, making it ideal for workforce planning.
Why I Picked SyncHR: I selected SyncHR for its advanced approach to workforce planning. The platform's capacity to adjust in real-time to staffing changes, coupled with robust forecasting tools, distinguishes it from other HR platforms. For these reasons, I believe SyncHR is 'Best for dynamic and adaptive workforce planning in healthcare' as it aligns staffing resources to meet care demands efficiently.
Standout features & integrations:
SyncHR provides tools for payroll, benefits enrollment, and talent management, with a particular focus on workforce planning. Key features include real-time reporting and analytics, position-based architecture, and adaptive employee scheduling. The platform integrates with multiple systems, including leading ERP, EHR, and payroll solutions, enhancing overall process efficiency.
Pros and cons
Pros:
- Integrates with leading ERP, EHR, and payroll solutions
- Real-time adjustments to staffing changes
- Advanced workforce planning capabilities
Cons:
- Detailed pricing information requires direct contact
- Minimum requirement of 50 seats for the base package
- No ongoing free tier, only a demo
Paytient is a financial wellness platform that allows employees in the healthcare sector to pay for their out-of-pocket medical expenses over time. With this tool, employers can offer a more flexible payment system, which can be a substantial benefit in healthcare, a field known for significant expenses.
Why I Picked Paytient: I selected Paytient for its innovative approach to addressing the financial needs of healthcare employees. The focus on allowing employees to spread out the cost of medical expenses is what makes Paytient different from other financial wellness tools. This is why I believe Paytient is 'Best for offering flexible payment options to healthcare employees.'
Standout features & integrations:
Paytient comes with a unique feature of offering zero-interest payments for healthcare expenses, which is a critical factor for many employees. It integrates with various HR systems and payroll systems, allowing for easy implementation and usage within existing systems.
Pros and cons
Pros:
- Seamless integration with existing HR and payroll systems
- Zero-interest payment feature
- Offers a solution to the problem of large, immediate out-of-pocket healthcare expenses
Cons:
- May not be suitable for companies looking for comprehensive financial wellness platforms with broader financial education tools
- Pricing is not transparent, as it is tailored to individual company needs
- No free version of the software available
League specializes in providing health-focused benefits and insurance plans. It supports companies in creating personalized health and wellness experiences for their employees, thus aligning perfectly with healthcare sector needs.
Why I Picked League: I picked League for its unique focus on health and wellness. Unlike other HR tools, it emphasizes health benefits, which makes it distinctive. Given this uniqueness and the critical role of health benefits in the healthcare industry, I believe it is 'Best for offering health-focused benefits and insurance plans'.
Standout features & integrations:
League offers impressive features like flexible spending accounts, health reimbursement arrangements, and comprehensive insurance offerings. It integrates seamlessly with various payroll processing systems, HRIS, and third-party administrators.
Pros and cons
Pros:
- Seamless integrations with payroll systems and HRIS
- Offers flexible spending accounts and health reimbursement arrangements
- Emphasizes health and wellness benefits
Cons:
- Detailed pricing information requires contact with the company
- Pricing varies based on specific benefits chosen
- No free tier available
Matchr is an all-encompassing human resource solution specifically designed for the healthcare industry. It provides a suite of HR tools that aid in various functions including recruitment, workforce planning, training and development, payroll, and more. Given the complexities and unique requirements of healthcare HR, Matchr is especially adept at managing these with its specialized functionalities.
Why I Picked Matchr: Matchr landed on my shortlist because of its all-encompassing approach to healthcare HR. This software streamlines everything from hiring to compliance and benefits management, making it a versatile choice for healthcare organizations. I chose Matchr as the 'Best comprehensive HR solution addressing all facets of healthcare HR' because it offers a holistic suite of HR tools tailored to meet the unique challenges of the healthcare sector.
Standout features & integrations:
Matchr stands out for its end-to-end human resources management, which includes an applicant tracking system, employee self-service, employee benefits management, and reporting analytics. Its integration capabilities are robust, allowing it to sync with popular payroll systems, timekeeping tools, and even electronic medical records systems for comprehensive management.
Pros and cons
Pros:
- Robust integration capabilities
- Customizable to match organizational needs
- Comprehensive suite of HR tools
Cons:
- Base fee required in addition to user subscription costs
- Pricing information is not easily accessible
- No ongoing free tier, only a demo
Other Healthcare HR Software
Below is a list of additional healthcare HR software I shortlisted but did not make it to the top 10. Definitely worth checking them out.
- Hireology
Best for optimizing recruitment and hiring in the healthcare industry
- PeopleSoft
Best for extensive customization and flexibility in healthcare HR processes
- Rippling
Best for seamless integration of HR and IT in the healthcare sector
- Buddy Punch
Best for simple time tracking and scheduling
- BambooHR
Best for streamlined and intuitive HR management in healthcare
- Paycor
Best for managing compliance and workforce management in healthcare
- Visier
Good for data-driven HR analytics and workforce planning in healthcare
- SutiHR
Good for an all-in-one HR solution with a focus on healthcare industry needs
- BizMerlinHR
Good for efficient hiring, onboarding, and resource planning in healthcare
- PeopleStreme
Good for comprehensive talent and performance management in healthcare
- OnShift
Good for scheduling and workforce management in healthcare
Selection Criteria For Healthcare HR Software
In my extensive research for the best HR software for the healthcare industry, I've delved into dozens of tools, closely scrutinizing their features, usability, and core functionality. I have tried out more than 15 tools to determine which ones live up to their promises.
Core Functionality:
When looking for HR software for healthcare, I focused on whether these tools could:
- Facilitate efficient recruitment and onboarding processes specific to healthcare staff
- Provide comprehensive employee information records and databases
- Enable easy scheduling and workforce management for shift-based work, common in healthcare
- Support in-depth performance assessments and talent management
- Ensure compliance with healthcare industry regulations and standards
Key Features:
Key features matter significantly when it comes to healthcare HR software. The features that I paid close attention to include:
- Customizable workflows: Each healthcare organization has unique HR processes and needs, so having the ability to customize the software's workflows can be invaluable.
- Robust analytics and reporting: HR decisions in healthcare need to be data-driven. Features that support advanced reporting and analytics can help organizations make informed decisions.
- Integration capabilities: The software should ideally integrate with other systems already in use, like payroll software or electronic health records.
- Comprehensive learning and development tools: As ongoing training is critical in healthcare, HR software should support learning management systems or other training tools.
Usability:
Usability was a significant factor in my selection. When considering healthcare HR software, I evaluated:
- User Interface: A clear, intuitive user interface is essential. HR staff, managers, and employees should all be able to navigate and use the software with ease.
- Easy onboarding and training: The software should include resources such as guides, tutorials, or customer support to help new users get up to speed quickly.
- Responsive customer support: In a field like healthcare, resolving issues promptly is crucial. Good HR software should have readily available customer support.
- Role-based access: Given the sensitive nature of HR data, especially in healthcare, the software must have robust role-based access controls that are easy to configure.
Most Common Questions Regarding Healthcare HR Software (FAQ's)
What are the benefits of using healthcare HR software?
Using healthcare HR software offers a multitude of benefits. Firstly, it streamlines HR operations, from recruitment and onboarding to scheduling and compliance management, leading to increased efficiency. Secondly, it supports data-driven decision-making through robust reporting and analytics. Thirdly, most software allows for extensive customization to match unique healthcare HR workflows. Fourthly, it integrates with other systems, including payroll and electronic health records, for seamless data flow. Lastly, it provides valuable tools for learning and development, an essential aspect of the healthcare sector.
How much do healthcare HR software tools typically cost?
The cost of healthcare HR software varies widely based on factors like the features offered, the number of users, and whether it’s a cloud-based or on-premise solution. Pricing models typically follow a per-user-per-month structure, though some also offer annual billing.
What are the typical pricing models for healthcare HR software?
There are several common pricing metrics for healthcare HR software. Some software providers charge on a per-user-per-month basis, while others offer tiered pricing structures where different levels of functionality come with different price points. Some providers also offer enterprise pricing for larger organizations, which usually involves a custom quote.
What's the typical range of pricing for healthcare HR software?
Pricing can range from as low as $1 per user per month for very basic tools to over $20 per user per month for more advanced solutions. Enterprise solutions with custom features and extensive capabilities can cost even more.
What's the cheapest and most expensive healthcare HR software?
The cheapest healthcare HR software would be those offering free tiers, like Freshteam, though these are often limited in features. On the expensive end of the spectrum, tools like Workday and PeopleSoft can cost significantly more due to their advanced features and extensive customization options.
Are there free healthcare HR software options?
Yes, some healthcare HR software providers offer free tiers or free trials. Freshteam, for instance, has a free tier suitable for small teams. However, these free options often come with limitations, and you may need to upgrade to a paid plan to access more advanced features or accommodate more users.
More Healthcare HR Software Reviews
Summary
Choosing the right healthcare HR software is a critical task that requires considering a multitude of factors. The software you choose should not only streamline your HR operations but also support data-driven decision-making, offer customization to fit your workflows, integrate with other systems, and offer tools for continuous learning and development.
Key Takeaways:
- Functionality Over Price: While price is a factor, it shouldn't be the sole determinant of your decision. Consider the core functionalities you need, key features specific to healthcare HR management, and the tool's usability and support. A tool that fits your needs and improves your processes is worth the investment.
- Integrations Matter: The ability of the software to integrate with your existing systems, such as payroll and electronic health records (EHR) can significantly influence efficiency and seamless data flow.
- Plan for Future Growth: The software you choose should be scalable and adaptable to your organization's growth. Consider not only your current needs but also anticipate future requirements. The best software should be able to evolve with your organization's needs.
What Do You Think?
I've done my best to provide a comprehensive guide to the best healthcare HR software based on various factors and use cases. However, the tech space is dynamic and ever-evolving.
So, if you have a favorite tool you think should be on this list, I would love to hear from you. Please feel free to share your suggestions. Your input will greatly enhance the value and relevance of this guide for everyone.