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Navigating the complex landscape of HR in healthcare, I've realized that reliable, efficient software is a game-changer. The right software can do wonders for your practice—for managing employees, compliance, and workflows.

These software solutions simplify hiring, improve compliance, streamline onboarding, automate routine tasks, and create an environment where patient care and team members’ efficiency coexist beautifully. If you've felt swamped by HR challenges, like keeping up with ever-changing compliance, managing varied shifts, or maintaining a happy workforce, these software solutions are your answer.

What Is Healthcare HR Software?

Healthcare HR software is a specialized digital platform used predominantly by human resources departments within hospitals, clinics, and other healthcare organizations. Its purpose is to streamline and automate various people management, from recruitment and onboarding to scheduling, payroll, benefits administration, and performance management.

With a high degree of regulatory scrutiny and unique workforce challenges in the healthcare sector, these software solutions offer tools specifically tailored to meet these needs.

They assist healthcare providers in managing compliance, optimizing staffing, fostering employee experience, and enhancing patient care through efficient workforce management. The ultimate beneficiaries are the patients, who receive better care in an environment where the staff are well-managed, satisfied, and focused on their roles.

Best Healthcare HR Software Summary

Tools Price
Paylocity Pricing upon request
Deel Flat rate user pricing, with a free version for businesses with up to 200 people
Connecteam From $29/month (for up to 30 users, billed annually) + $0.5/user/month for each additional user
Mitratech Trakstar Pricing upon request
Zoho People From $1.66/user/month (billed annually).
iCIMS Pricing upon request
Workday Pricing upon request
SyncHR From $6/user/month, (billed annually).
PeopleSoft Pricing upon request.
Matchr From $7/user/month, (billed annually).
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Best Healthcare HR Software Reviews

Best for managing complex scheduling

  • Free demo available
  • Pricing upon request
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Rating: 4.5/5

Paylocity is a cloud-based human resources and payroll software solution designed to meet the unique needs of a wide range of businesses, including healthcare organizations. It offers a comprehensive suite of tools to help you manage staffing challenges and complex scheduling, ensuring your team can focus on delivering quality patient care.

Why I Picked Paylocity: Its user-friendly interface helps manage complex HR and payroll tasks, including employee scheduling, benefits administration, and compliance tracking, which are essential in the healthcare industry. The software ensures accurate payroll management and provides efficient scheduling tools for staff to manage shifts. Paylocity also focuses on employee engagement with features like customizable training programs, social collaboration hubs, and recognition tools, fostering a positive work environment and reducing turnover.

Standout features & integrations:

Other features include employee self-service, which gives your staff secure, 24/7 access to payroll and HR data via desktop or the Paylocity mobile app. The platform also offers a compliance dashboard, providing quick access to work authorizations, EEO and FLSA compliance data, industry news, and certifications. Integrations include Salesforce, Slack, Marketo, NetSuite, ServiceNow, Workday, Sage Intacct, Xero, Oracle NetSuite, Microsoft Teams, BambooHR, and Greenhouse.

Pros and cons

Pros:

  • Mobile app accessibility
  • On-demand payment options
  • Comprehensive tax filing

Cons:

  • Tax services limited to US jurisdictions
  • No free trial option available

Best for payroll for global health organizations

  • Free demo available
  • Flat rate user pricing, with a free version for businesses with up to 200 people
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Rating: 4.8/5

Deel is a comprehensive global HR platform designed to streamline the hiring, payroll, HR, and compliance processes for organizations operating in over 150 countries. It enables companies to efficiently hire employees and contractors, automate payroll, and ensure adherence to local regulations.

Why I Picked Deel: Deel's platform offers comprehensive payroll management, supporting payments to workers in over 150 countries while ensuring institutions maintain workforce compliance. This is particularly advantageous for healthcare organizations with a diverse, global workforce. Furthermore, Deel offers a learning management system and performance management tools for ongoing skills development in the healthcare space.

Standout features & integrations:

Features include automated payroll processing, in-house visa support, expense management, contract generation, benefits administration, time-off tracking, AI-driven career progression frameworks, and multi-language support. Deel integrates with QuickBooks, Xero, Gusto, Rippling, BambooHR, Workday, ADP, SAP SuccessFactors, NetSuite, and Slack.

Pros and cons

Pros:

  • Integrates with Deel Engage
  • In-house visa support
  • Automated payroll processing

Cons:

  • Could have more customization options
  • Learning curve for new users

Best for communication with secure messaging

  • 14-day free trial + free plan available
  • From $29/month (for up to 30 users, billed annually) + $0.5/user/month for each additional user
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Rating: 4.3/5

Connecteam is a versatile employee management tool designed for various industries, including construction, retail, food and beverage, and healthcare. It is particularly beneficial for small to medium-sized businesses and roles in operations, human resources, IT, and internal communications. 

Why I Picked Connecteam: Connecteam is recognized as an effective healthcare HR software due to its comprehensive and user-friendly features that streamline various HR processes. Along with unique smart time tracking and efficient staff management capabilities, Connecteam also offers strong communication and engagement tools, such as secure messaging and a centralized knowledge base. This is complemented by mobile training and onboarding modules that ensure all staff, including remote and non-desk employees, have access to necessary training materials and updates.

Standout features & integrations:

Features include automated time tracking, forms and checklists, document management, training and onboarding, accessible directories, company newsfeed, and lifecycle tracking. Connecteam integrates with Gusto, Zapier, Xero, Paychex, and QuickBooks.

Pros and cons

Pros:

  • Advanced employee management
  • Mobile accessibility
  • Customizable templates

Cons:

  • Limited advanced features
  • Occasional performance issues

Best for ensuring compliance with training and certifications

  • Free demo available
  • Pricing upon request
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Rating: 4.3/5

Mitratech Trakstar is an HR software solution designed to help organizations manage employee performance, learning, and recruitment all in one platform. For healthcare teams, where staffing can be complex and high-pressure, Trakstar offers a way to keep track of employee development, ensure compliance, and make sure the right talent is in place to meet your patients' needs. 

Why I Picked Mitratech Trakstar: I picked Mitratech Trakstar because it allows you to create and track individualized training programs, ensuring that your staff stays up to date with certifications and compliance requirements. Trakstar's performance reviews are customizable, letting you build 360-degree reviews that take into account the nuances of healthcare roles. With the ability to schedule regular feedback sessions and create development plans, you can foster growth among your team members, which is essential in a high-stakes environment like healthcare.

Standout features & integrations:

In addition to its core features, Mitratech Trakstar offers workforce analytics and engagement surveys, giving you deeper insights into staff satisfaction and areas for improvement. These tools are especially useful in healthcare, where burnout and retention are ongoing concerns. Trakstar also integrates with various HR and payroll platforms, including ADP, BambooHR, UKG Pro, and Paylocity.

Pros and cons

Pros:

  • Customizable performance management
  • Facilitates staff feedback and reviews
  • Robust reporting and analytics

Cons:

  • Customization can be time-consuming
  • Extensive features may be overwhelming for smaller organizations

Best for easy HR automation and workflows in healthcare

  • 30-day free trial
  • From $1.66/user/month (billed annually).
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Rating: 4.3/5

Zoho People is a human resources solution that allows for streamlining and automating HR processes. With a strong focus on workflow automation, it eases many HR tasks that are crucial in healthcare institutions.

Why I Picked Zoho People: I selected Zoho People for its capacity to simplify HR tasks through automation. It sets itself apart by providing an intuitive platform that makes the automation of HR processes like time tracking, leave management, and performance reviews straightforward. Zoho People is 'best for easy HR automation and workflows in healthcare' due to its ability to handle complex HR processes with ease, which is a vital aspect in the fast-paced healthcare environment.

Standout features & integrations:

Zoho People comes with robust features, including automated HR workflows, time and attendance tracking, employee performance management, leave management, and employee lifecycle. It also integrates well with other Zoho products and major third-party apps, like Google Workspace and Microsoft Office 365, providing a unified HR management ecosystem.

Pros and cons

Pros:

  • Affordable pricing plans available
  • Integrates well with other Zoho products and third-party apps
  • Offers easy automation of HR workflows

Cons:

  • User interface can be improved for better usability
  • Advanced features are available only at higher pricing tiers
  • Free tier is quite limited

Best for leveraging data to improve healthcare staffing and retention

  • Free demo available
  • Pricing upon request
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Rating: 4.1/5

iCIMS is a talent acquisition platform that helps businesses optimize their recruitment process. For healthcare organizations, it's particularly valuable due to its strong emphasis on data-driven decision-making, which is crucial in improving staffing and employee retention in this sector.

Why I Picked iCIMS: I chose iCIMS for its strong focus on using data to drive recruitment strategies. Its approach to integrating data analytics into the recruitment process makes it stand out among other HR tools. That's why I think iCIMS is 'Best for leveraging data to improve healthcare staffing and retention.'

Standout features & integrations:

iCIMS boasts features like advanced automation, AI-based matching, and mobile app processes. It also integrates well with many existing HR platforms, providing a seamless data flow for analytics and decision-making.

Pros and cons

Pros:

  • Seamless integration with existing HR platforms
  • Advanced automation and AI-based matching
  • Strong data analytics for informed decision-making

Cons:

  • It might have a steeper learning curve due to its focus on data and analytics
  • Pricing is not transparent, as it depends on each organization's needs
  • No free version of the software available

Best for delivering a comprehensive suite of financial, HR, and planning applications

  • Free demo available
  • Pricing upon request
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Rating: 4/5

Workday is an advanced HR tool that provides a broad spectrum of applications, covering financial, HR, and planning processes. These services are built into one system, allowing organizations, including healthcare providers, to have an integrated view of their data.

Why I Picked Workday: I selected Workday for its versatility in managing various organizational processes from finance to HR. It's unique in offering a comprehensive suite of applications in one place, which can significantly aid healthcare organizations needing to keep multiple operations streamlined. I determined that Workday is best for delivering a comprehensive suite of financial, HR, and planning applications due to its integrated system and broad service range.

Standout features & integrations:

Workday's standout features include an analytics dashboard for real-time insights, a planning tool for strategic goals, and a Human Resource Management System (HRMS). It integrates with multiple third-party applications such as Salesforce and Slack, making it flexible for different organization's needs.

Pros and cons

Pros:

  • Seamless integration with various third-party applications
  • Offers real-time analytics and strategic planning tools
  • Provides a comprehensive suite of applications for HR, finance, and planning

Cons:

  • The wide range of features may pose a learning curve for some users
  • Pricing information is not readily available
  • No free trial or free tier

Best for dynamic and adaptive workforce planning in healthcare

  • Free demo available.
  • From $6/user/month, (billed annually).
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Rating: 4/5

SyncHR is a potent software solution designed to transform how healthcare organizations manage and optimize their workforce. Its strength lies in its capacity to adapt to the dynamic demands of the healthcare field, making it ideal for workforce planning.

Why I Picked SyncHR: I selected SyncHR for its advanced approach to workforce planning. The platform's capacity to adjust in real-time to staffing changes, coupled with robust forecasting tools, distinguishes it from other HR platforms. For these reasons, I believe SyncHR is 'Best for dynamic and adaptive workforce planning in healthcare' as it aligns staffing resources to meet care demands efficiently.

Standout features & integrations:

SyncHR provides tools for payroll, benefits enrollment, and talent management, with a particular focus on workforce planning. Key features include real-time reporting and analytics, position-based architecture, and adaptive employee scheduling. The platform integrates with multiple systems, including leading ERP, EHR, and payroll solutions, enhancing overall process efficiency.

Pros and cons

Pros:

  • Integrates with leading ERP, EHR, and payroll solutions
  • Real-time adjustments to staffing changes
  • Advanced workforce planning capabilities

Cons:

  • Detailed pricing information requires direct contact
  • Minimum requirement of 50 seats for the base package
  • No ongoing free tier, only a demo

Best for extensive customization and flexibility in healthcare HR processes

  • Pricing upon request.

PeopleSoft, a product from Oracle, is a robust HR management tool that offers extensive customization capabilities. With its comprehensive features, it addresses many of the unique needs and challenges that healthcare organizations face in their HR processes.

Why I Picked PeopleSoft: I chose PeopleSoft because of its ability to cater to a wide range of HR needs with the flexibility for extensive customization. Its standout attribute lies in providing options to adapt to the specific needs of a healthcare organization, thus making it an ideal choice for those seeking a personalized solution. I judged PeopleSoft to be the best tool for flexibility in healthcare HR processes because it understands that one size doesn't fit all when it comes to HR management.

Standout features & integrations:

Among PeopleSoft's key features are its extensive HR capabilities, customizable interface, and detailed analytics for informed decision-making. Its ability to integrate with a variety of third-party applications, such as payroll services and employee engagement tools, offers a high level of versatility.

Pros and cons

Pros:

  • Strong integration capabilities with third-party applications
  • Comprehensive HR functionalities
  • Extensive customization capabilities to adapt to a healthcare organization's specific needs

Cons:

  • The level of customization can make the tool more complex to navigate
  • Pricing is not publicly available and requires consultation
  • No free trial or tier available

Best for comprehensive HR solution addressing all facets of healthcare HR

  • No ongoing free tier, only a demo
  • From $7/user/month, (billed annually).

Matchr is an all-encompassing human resource solution specifically designed for the healthcare industry. It provides a suite of HR tools that aid in various functions including recruitment, workforce planning, training and development, payroll, and more. Given the complexities and unique requirements of healthcare HR, Matchr is especially adept at managing these with its specialized functionalities.

Why I Picked Matchr: Matchr landed on my shortlist because of its all-encompassing approach to healthcare HR. This software streamlines everything from hiring to compliance and benefits management, making it a versatile choice for healthcare organizations. I chose Matchr as the 'Best comprehensive HR solution addressing all facets of healthcare HR' because it offers a holistic suite of HR tools tailored to meet the unique challenges of the healthcare sector.

Standout features & integrations:

Matchr stands out for its end-to-end human resources management, which includes an applicant tracking system, employee self-service, employee benefits management, and reporting analytics. Its integration capabilities are robust, allowing it to sync with popular payroll systems, timekeeping tools, and even electronic medical records systems for comprehensive management.

Pros and cons

Pros:

  • Robust integration capabilities
  • Customizable to match organizational needs
  • Comprehensive suite of HR tools

Cons:

  • Base fee required in addition to user subscription costs
  • Pricing information is not easily accessible
  • No ongoing free tier, only a demo

Other Healthcare HR Software

Below is a list of additional healthcare HR software I shortlisted but did not make it to the top 10. Definitely worth checking them out.

  1. League

    For offering health-focused benefits and insurance plans

  2. Hireology

    For optimizing recruitment and hiring in the healthcare industry

  3. Paytient

    For offering flexible payment options to healthcare employees

  4. Rippling

    For seamless integration of HR and IT in the healthcare sector

  5. Buddy Punch

    For simple time tracking and scheduling

  6. BambooHR

    For streamlined and intuitive HR management in healthcare

  7. Paycor

    For managing compliance and workforce management in healthcare

  8. SutiHR

    Good for an all-in-one HR solution with a focus on healthcare industry needs

  9. Visier

    Good for data-driven HR analytics and workforce planning in healthcare

  10. BizMerlinHR

    Good for efficient hiring, onboarding, and resource planning in healthcare

  11. Viventium

    Good for payroll and talent acquisition in healthcare

Selection Criteria For Healthcare HR Software

In my extensive research for the best HR software for the healthcare industry, I've delved into dozens of tools, closely scrutinizing their features, usability, and core functionality. I have tried out more than 15 tools to determine which ones live up to their promises.

Core Functionality:

When looking for HR software for healthcare, I focused on whether these tools could:

  • Facilitate efficient recruitment and onboarding processes specific to healthcare staff
  • Provide comprehensive employee information records and databases
  • Enable easy scheduling and workforce management for shift-based work, common in healthcare
  • Support in-depth performance assessments and talent management
  • Ensure compliance with healthcare industry regulations and standards

Key Features:

Key features matter significantly when it comes to healthcare HR software. The features that I paid close attention to include:

  • Customizable workflows: Each healthcare organization has unique HR processes and needs, so having the ability to customize the software's workflows can be invaluable.
  • Robust analytics and reporting: HR decisions in healthcare need to be data-driven. Features that support advanced reporting and analytics can help organizations make informed decisions.
  • Integration capabilities: The software should ideally integrate with other systems already in use, like payroll software or electronic health records.
  • Comprehensive learning and development tools: As ongoing training is critical in healthcare, HR software should support learning management systems or other training tools.

Usability:

Usability was a significant factor in my selection. When considering healthcare HR software, I evaluated:

  • User Interface: A clear, intuitive user interface is essential. HR staff, managers, and employees should all be able to navigate and use the software with ease.
  • Easy onboarding and training: The software should include resources such as guides, tutorials, or customer support to help new users get up to speed quickly.
  • Responsive customer support: In a field like healthcare, resolving issues promptly is crucial. Good HR software should have readily available customer support.
  • Role-based access: Given the sensitive nature of HR data, especially in healthcare, the software must have robust role-based access controls that are easy to configure.

Most Common Questions Regarding Healthcare HR Software (FAQ's)

What are the benefits of using healthcare HR software?

Using healthcare HR software offers a multitude of benefits. Firstly, it streamlines HR operations, from recruitment and onboarding to scheduling and compliance management, leading to increased efficiency. Secondly, it supports data-driven decision-making through robust reporting and analytics. Thirdly, most software allows for extensive customization to match unique healthcare HR workflows. Fourthly, it integrates with other systems, including payroll and electronic health records, for seamless data flow. Lastly, it provides valuable tools for learning and development, an essential aspect of the healthcare sector.

How much do healthcare HR software tools typically cost?

The cost of healthcare HR software varies widely based on factors like the features offered, the number of users, and whether it’s a cloud-based or on-premise solution. Pricing models typically follow a per-user-per-month structure, though some also offer annual billing.

What are the typical pricing models for healthcare HR software?

There are several common pricing metrics for healthcare HR software. Some software providers charge on a per-user-per-month basis, while others offer tiered pricing structures where different levels of functionality come with different price points. Some providers also offer enterprise pricing for larger organizations, which usually involves a custom quote.

What's the typical range of pricing for healthcare HR software?

Pricing can range from as low as $1 per user per month for very basic tools to over $20 per user per month for more advanced solutions. Enterprise solutions with custom features and extensive capabilities can cost even more.

What's the cheapest and most expensive healthcare HR software?

The cheapest healthcare HR software would be those offering free tiers, like Freshteam, though these are often limited in features. On the expensive end of the spectrum, tools like Workday and PeopleSoft can cost significantly more due to their advanced features and extensive customization options.

Are there free healthcare HR software options?

Yes, some healthcare HR software providers offer free tiers or free trials. Freshteam, for instance, has a free tier suitable for small teams. However, these free options often come with limitations, and you may need to upgrade to a paid plan to access more advanced features or accommodate more users.

More Healthcare HR Software Reviews

Summary

Choosing the right healthcare HR software is a critical task that requires considering a multitude of factors. The software you choose should not only streamline your HR operations but also support data-driven decision-making, offer customization to fit your workflows, integrate with other systems, and offer tools for continuous learning and development.

Key Takeaways:

  1. Functionality Over Price: While price is a factor, it shouldn't be the sole determinant of your decision. Consider the core functionalities you need, key features specific to healthcare HR management, and the tool's usability and support. A tool that fits your needs and improves your processes is worth the investment.
  2. Integrations Matter: The ability of the software to integrate with your existing systems, such as payroll and electronic health records (EHR) can significantly influence efficiency and seamless data flow.
  3. Plan for Future Growth: The software you choose should be scalable and adaptable to your organization's growth. Consider not only your current needs but also anticipate future requirements. The best software should be able to evolve with your organization's needs.

What Do You Think?

I've done my best to provide a comprehensive guide to the best healthcare HR software based on various factors and use cases. However, the tech space is dynamic and ever-evolving.

So, if you have a favorite tool you think should be on this list, I would love to hear from you. Please feel free to share your suggestions. Your input will greatly enhance the value and relevance of this guide for everyone.

John Payne
By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.