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12 Best Dental Billing Software

After careful evaluation, I've handpicked the 12 best dental billing software that'll solve your billing woes.

  1. Cloud9 Software - Best for orthodontic practice management
  2. Legwork - Best for automated patient communication
  3. SimplePractice - Best for behavioral health practices
  4. CareStack - Best for comprehensive practice management
  5. Cornerstone Billing - Best for handling large volume billing
  6. Open Dental - Best for customizable solutions in dental practice management
  7. EZ 2000 Dental Software - Best for inventory and imaging management
  8. Dental Intelligence - Best for data-driven dental practice decisions
  9. Solutionreach - Best for patient relationship management
  10. Teledentix - Best for integrating tele-dentistry services
  11. Acuity Scheduling - Best for effortless online appointment scheduling
  12. Doctible - Best for enhancing online reputation and patient feedback

Navigating the realm of dental billing can be tricky, but I've got you covered. These carefully selected software solutions understand your needs, catering to all aspects of your dental practice — from patient communication to inventory management. With their diverse functionalities, they not only streamline your workflow but also enhance patient engagement, leading to profitability and productive practice.

These tools alleviate common pain points such as tedious scheduling, billing complexities, follow-up phone calls, and backup data management. Trust me when I say these solutions are game-changers.

What is Dental Billing Software?

Dental billing software is a specialized tool designed to help dental practices manage, streamline, and automate their billing operations. It's a technological asset primarily used by dental practice managers, office staff, DSOs, and dentists to ensure accurate invoicing, timely collection, and efficient management of patient accounts.

The software is built to handle various billing tasks such as generating estimates, processing insurance claims, tracking accounts receivable, and providing detailed financial reporting. By incorporating dental billing software, dental practices can reduce front office administrative burdens, minimize errors, and enhance overall productivity, allowing them to focus more on delivering quality patient care.

Overviews of the 12 Best Dental Billing Software

1. Cloud9 Software - Best for orthodontic practice management

Cloud9 software dental billing software interface
Optimize your orthodontic practice with Cloud9

Cloud9 Software provides robust solutions tailored to the unique needs of orthodontic practices. It centralizes all aspects of practice management into one comprehensive, easy-to-use platform, which significantly streamlines orthodontic practice management.

Why I Picked Cloud9 Software:

After careful evaluation, I chose Cloud9 Software for its industry-specific features and intuitive interface. Its commitment to delivering solutions that cater directly to orthodontics makes it a standout choice. This focus on orthodontics justified my decision that Cloud9 is the best dental practice management software, given its capacity to address specialized needs in this field more effectively than a general dental billing software.

What do you get for free?

Cloud9 Software does not offer a free plan or trial. However, it provides comprehensive demos for interested users to explore its features and capabilities before purchasing.

Standout features & integrations:

Cloud9 Software impresses with its powerful patient scheduling, patient tracking, and imaging software program. Its cloud-based practice management software platform ensures easy access from any device, promoting flexibility and collaboration within the practice. Integration-wise, Cloud9 Software partners with leading applications like Dolphin Imaging, topsOrtho, and NEA FastAttach, enhancing functionality and providing users with an all-encompassing orthodontic practice management solution.

Pricing:

Pricing for Cloud9 Software is upon request.

Pros:

  • Specific focus on orthodontics
  • Robust integrations with key industry tools
  • Comprehensive, all-in-one practice management system

Cons:

  • Lack of a free trial or plan
  • Pricing is not transparent
  • May be too specialized for general dental practices

2. Legwork - Best for automated patient communication

Legwork dental billing software interface
Automate patient communications with Legwork

Legwork is a dynamic software that centralizes patient communications into a single, convenient platform. Its robust automation features make it the ideal tool to streamline patient outreach, cementing its status as the best choice for automated patient communication.

Why I Picked Legwork:

Legwork made the list for its innovative approach to patient communication. It's the software's focus on automation and its remarkable patient engagement tools that make it stand apart from the crowd. Recognizing the necessity of efficient and effective communication in dental practices, I firmly believe Legwork is the best fit for practices seeking to enhance patient communication through automation.

What do you get for free?

Legwork does not offer a free plan or trial. However, potential users can request a demo to experience its features and understand its workflow before investing.

Standout features & integrations:

Legwork provides a range of innovative features, including automated recall and reminders, patient surveys, and a virtual waiting room. Moreover, it integrates well with popular practice management software, contributing to seamless operational workflows. Key integrations include Dentrix Ascend, DentiMax, Identalsoft, Denticon (by Planet DDS), Eaglesoft, tab32, and Open Dental.

Pricing:

Pricing for Legwork is upon request.

Pros:

  • Strong emphasis on patient communication automation
  • Key integrations with popular practice management software
  • Offers innovative features like virtual waiting room

Cons:

  • No free trial or plan
  • Pricing information is not readily available
  • May be less suited for practices not heavily focused on patient communication

3. SimplePractice - Best for behavioral health practices

SimplePractice dental billing software interface
Getting paid doesn't have to be a hassle with SimplePractice

SimplePractice is a versatile tool that offers comprehensive solutions for practice management and telehealth services. It's particularly effective in the realm of behavioral health, making it the ideal solution for dental practices that offer these services.

Why I Picked SimplePractice:

I chose SimplePractice because of its focus on behavioral health services. It offers a unique blend of features geared towards behavioral health practitioners that I haven't found in other tools. That's why I've rated it as the best option for practices that incorporate behavioral health in their services - SimplePractice truly caters to this niche.

What do you get for free?

SimplePractice provides a free 30-day trial to explore its features. The trial is comprehensive and offers full functionality of the software, giving potential users a detailed insight into how it can benefit their practice.

Standout features & integrations:

SimplePractice excels in features like appointment reminders, clinical notes, client portals, and telehealth services. It integrates seamlessly with a number of other platforms, such as Google Calendar, Windows Microsoft Office, and Stripe, facilitating a more connected and streamlined workflow.

Pricing:

Pricing starts from $39/user/month, billed annually.

Pros:

  • Specialized in providing solutions for behavioral health
  • Offers a comprehensive free trial
  • Robust integrations with popular platforms

Cons:

  • Might be excessive for practices not focused on behavioral health
  • Higher learning curve due to the range of features
  • Annual billing may be a constraint for some practices

4. CareStack - Best for comprehensive practice management

CareStack dental billing software interface
Get the full care package with CareStack

CareStack offers an all-in-one practice management solution for dental clinics. It's the ideal tool for those seeking a wide range of capabilities under one roof.

Why I Picked CareStack:

I picked CareStack for its comprehensive suite of features. This tool provides everything from patient management, claims management, appointment scheduling, medical billing, and reporting, all within a single interface. It's the best choice for practices seeking a versatile and all-encompassing solution for their management needs.

What do you get for free?

CareStack does not provide a free version of its software. However, they offer a personalized demo that provides an overview of the features and capabilities of their software.

Standout features & integrations:

Some standout features of CareStack include insurance management, patient engagement, and cloud-based storage. It integrates well with other platforms, enhancing its functionality and creating a more streamlined work environment.

Pricing:

Pricing for CareStack starts from $200/user/month.

Pros:

  • Comprehensive suite of management features
  • Allows for seamless insurance management
  • Provides personalized demos to potential users

Cons:

  • Lacks a free version
  • Higher pricing compared to some competitors
  • Can be complex for smaller practices

5. Cornerstone Billing - Best for handling large volume billing

Cornerstone Billing dental billing software interface
Cornerstone keeps things simple and easy

Cornerstone Billing is a specialized solution designed to streamline the billing process for dental practices. Its robust features make it ideal for practices dealing with large volumes of billing.

Why I Picked Cornerstone Billing:

I selected Cornerstone Billing due to its robust and dynamic capabilities, particularly when it comes to handling substantial amounts of billing information. Its ability to automate and streamline large-volume billing sets it apart from other tools, making it the best choice for practices that deal with significant quantities of billing.

What do you get for free?

Cornerstone Billing does not offer a free plan or trial, but they provide a demo upon request to showcase the software's capabilities and interface.

Standout features & integrations:

Key features of Cornerstone Billing include claim processing, patient billing, payment posting, and patient eligibility verification. It also integrates with several EHR and practice management systems, enhancing its utility for large-scale practices.

Pricing:

Pricing details for Cornerstone Billing are not publicly available. Please contact the company for a personalized quote.

Pros:

  • Streamlines large volume billing
  • Provides robust features for claim processing and payment posting
  • Integration with other EHR and practice management systems

Cons:

  • Does not offer a free plan or trial
  • Pricing information not publicly available
  • May be more than needed for small practices

6. Open Dental - Best for customizable solutions in dental practice management

Open Dental billing software interface
Open Dental allows you to customize solutions as per your needs

Open Dental is a dental practice management software solution that offers a wide array of features designed to improve efficiency in dental clinics. Its high level of customization makes it a fitting choice for practices of all sizes seeking to tailor their management tools to their specific needs.

Why I Picked Open Dental:

I picked Open Dental for its extensive customization options. This level of flexibility allows practices to modify the software to fit their specific requirements. I believe it is best for those seeking customizable solutions in dental practice management because of its adaptable nature.

What do you get for free?

Open Dental does not provide a free plan, but it does offer a 30-day free trial that includes full access to the software's capabilities.

Standout features & integrations:

Some of Open Dental's key features include appointment management, tooth charting, imaging, and billing. It provides many paperless and time-saving add-on features that users look for in dental practice management tools. It also integrates with a number of other software systems, such as digital imaging systems, e-claims, and e-prescribing services, enhancing its functionality for on-premise dental clinics.

Pricing:

Pricing for Open Dental starts at $169 per month (billed annually). Note this pricing applies to the first year of use, after which the price reduces.

Pros:

  • Offers extensive customization options
  • Provides a 30-day free trial
  • Integrates with a wide range of other software systems

Cons:

  • No free plan available
  • Interface may be complex for new users
  • Initial setup can be time-consuming due to customization options

7. EZ 2000 Dental Software - Best for inventory and imaging management

EZ 2000 Dental Software feature interface
Get the best imaging features with EZ 2000

EZ 2000 Dental Software is a dental practice management tool that focuses on the inventory and imaging management needs of dental practices. Its dedication to these specific aspects of practice management makes it an ideal choice for clinics that prioritize these areas.

Why I Picked EZ 2000 Dental Software:

I chose EZ 2000 because it offers robust features for inventory and imaging management, which are crucial for many dental practices like tooth and gum graphics, and an ability to import and organize X-rays. It differentiates itself through its ability to efficiently handle these specific tasks, making it a top pick for clinics with a high focus on inventory management and imaging.

What do you get for free?

EZ 2000 Dental Software does not offer a free plan. However, they do provide a free demo upon request for potential users to experience the software's capabilities.

Standout features & integrations:

The software provides efficient inventory management and comprehensive imaging solutions, allowing practices to maintain a smooth workflow. It integrates with various digital imaging systems and also supports electronic insurance claims and billing.

Pricing:

Pricing information for EZ 2000 Dental Software is not readily available and may be provided upon request.

Pros:

  • Provides robust inventory management features
  • Supports comprehensive imaging solutions
  • Integrates well with digital imaging systems

Cons:

  • No free plan available
  • Pricing information is not transparent
  • May have a learning curve for new users

8. Dental Intelligence - Best for data-driven dental practice decisions

Dental Intelligence dental billing software interface
Dental Intelligence leverages data to optimize your practice

Dental Intelligence is a comprehensive software tool aimed at supporting dental practices with smart data-driven decisions. It focuses on providing actionable insights, promoting efficiency, and assisting in the improvement of overall patient care, making it ideal for those who prioritize data-driven decision-making.

Why I Picked Dental Intelligence:

I picked Dental Intelligence for its distinct emphasis on web-based data and analytics, which are essential for informed decision-making in modern dental practices. Its ability to collate and present valuable insights is what sets it apart from others, making it a great fit for clinics looking to improve operations based on data.

What do you get for free?

Dental Intelligence doesn't provide a free tier, but they do offer a free demo, giving potential users the opportunity to explore and understand the platform's capabilities before committing to a purchase.

Standout features & integrations:

Dental Intelligence shines with features like automated performance tracking, predictive analytics, and patient communication tools. Its ability to integrate with popular practice management software is another major plus, facilitating a smoother data analytics process.

Pricing:

The pricing for Dental Intelligence is provided upon request, making it necessary to contact their sales team for specific details.

Pros:

  • Emphasis on data-driven decision making
  • Offers automated performance tracking and predictive analytics
  • Seamless integration with popular practice management software

Cons:

  • No free tier available, only a free demo
  • Pricing information isn't transparently available
  • May require some training to fully understand and use the data analytics features

9. Solutionreach - Best for patient relationship management

Solutionreach dental billing software interface
Optimize your communications with Solutionreach

Solutionreach is a dynamic patient relationship management software dedicated to improving communication and fostering stronger relationships between patients and dental practices. This tool prioritizes effective engagement, with its feature set aligning well with practices that aim to manage better and nurture patient relationships.

Why I Picked Solutionreach:

In selecting Solutionreach, it was its commitment to enhancing patient-practice relationships that caught my attention. The features center on improving communication, appointment management, and engagement, which sets it apart. Given this, it aligns with being the best tool for practices prioritizing patient relationship management.

What do you get for free?

Solutionreach doesn’t have a free version or trial, but it does offer a demo on request, which can provide a snapshot of its capabilities before any financial commitment is made.

Standout features & integrations:

Solutionreach offers unique features like patient satisfaction surveys, appointment reminders, and a recall system. Its integrations with most electronic health records (EHR) and practice management systems make it versatile and easy to incorporate into existing practice workflows.

Pricing:

Specific pricing details for Solutionreach are not publicly listed and must be obtained directly from the provider upon request.

Pros:

  • Focus on improving patient-practice relationships
  • Feature-rich with patient engagement tools such as satisfaction surveys and recall systems
  • Integrates with most EHR and practice management systems

Cons:

  • No free version or trial period
  • Pricing details not publicly available
  • Some users might find the interface slightly complex to navigate initially

10. Teledentix - Best for integrating tele-dentistry services

Teledentix dental billing software interface
Teledentix comes with a billing solution incorporated in their PMS

Teledentix is a dental practice management software designed to integrate tele-dentistry services seamlessly into existing dental practice workflows. Its goal is to facilitate remote consultations and management, which makes it a strong fit for dental practices seeking to incorporate or enhance tele-dentistry services.

Why I Picked Teledentix:

I chose Teledentix for this list due to its dedication to tele-dentistry, a growing necessity in today's healthcare sector. Its focus on facilitating remote dental consultations differentiates it from many other platforms. Hence, it earns the spot as the best tool for integrating tele-dentistry services into a dental practice.

What do you get for free?

Teledentix does not offer a free version or trial. However, they do offer a demo on request which allows potential users to explore the functionality of the software before deciding on a purchase.

Standout features & integrations:

Teledentix offers a HIPAA-compliant video conferencing tool and a secure patient portal for effective remote consultations. The integration with various EHRs and practice management systems makes it a versatile addition to any dental practice.

Pricing:

The pricing for Teledentix is not disclosed openly on their website. You need to contact the provider directly to get the necessary pricing details.

Pros:

  • Dedicated to tele-dentistry, facilitating remote consultations
  • HIPAA-compliant video conferencing tool
  • Integration capabilities with various EHRs and practice management systems

Cons:

  • No free version or trial available
  • Pricing details are not publicly available
  • Some users may find the need for more training to effectively use all features

11. Acuity Scheduling - Best for effortless online appointment scheduling

Acuity Scheduling dental billing software interface
Simplify the booking process with Acuity Scheduling

Acuity Scheduling is a tool that simplifies the process of appointment bookings. It allows businesses, including dental practices, to automate and streamline their module for the appointment scheduling process. This functionality positions Acuity Scheduling as a top choice for effortless online appointment scheduling.

Why I Picked Acuity Scheduling:

I picked Acuity Scheduling for its commitment to making scheduling straightforward and stress-free. Its user-friendly interface and the automation of scheduling tasks make it stand out from other scheduling tools. In my judgment, Acuity Scheduling is best for practices needing to simplify their online appointment scheduling process.

What do you get for free?

Acuity Scheduling offers a free single-user plan with basic scheduling capabilities. This includes a customizable booking page where clients can schedule appointments according to their availability. However, features like text message reminders, online payments, and integrations with other apps are only available on paid plans.

Standout features & integrations:

Key features of Acuity Scheduling include automated scheduling, customizable intake forms, appointment reminders, and online payment processing. The platform also integrates with popular apps like Google Calendar, Zoom, Stripe, PayPal, and Square, allowing for greater convenience and efficiency.

Pricing:

Pricing for Acuity Scheduling starts from $15/user/month. This includes access to more advanced features such as text message reminders, calendar syncing, and online payments.

Pros:

  • User-friendly interface and easy scheduling process
  • Customizable intake forms allow collection of necessary client information
  • Seamless integrations with popular apps

Cons:

  • More advanced features are only available on paid plans
  • Lack of a comprehensive free version may deter small practices
  • No dedicated feature set specifically for dental practices

12. Doctible - Best for enhancing online reputation and patient feedback

Doctible dental billing software interface
Optimize billing and patient relations with Doctible

Doctible is a healthcare reputation and patient communication platform designed to help dental practices improve their online presence and capture patient feedback effectively. As an efficient and streamlined tool for managing online reputation and facilitating patient feedback, Doctible is a solid choice for practices that want to enhance their digital visibility and patient relationships.

Why I Picked Doctible:

I chose Doctible for its targeted approach to healthcare reputation management. What sets Doctible apart is its focus on healthcare providers, with features specifically designed to improve patient communication and feedback. This tool appears best for dental practices that want to augment their online reputation and obtain valuable insights from patient feedback.

What do you get for free?

Doctible does not offer a free plan. However, they do provide a free demo so that potential users can get an understanding of the platform's features and functionalities before deciding to invest.

Standout features & integrations:

Doctible features an easy-to-use platform with tools for review management, automated patient reminders, and patient surveys. Moreover, it offers a two-way texting feature that allows dental practices to communicate effectively with their patients. Doctible also integrates well with various practice management systems, making it an efficient addition to a practice's existing workflow.

Pricing:

Pricing for Doctible starts from $149 per month. This covers the platform's reputation management and patient communication tools.

Pros:

  • Focused approach to healthcare reputation management
  • Features tailored to enhance patient communication
  • Integrates with various practice management systems

Cons:

  • No free plan available
  • May not be suitable for very small practices due to pricing
  • Some users report the need for more customization options

Other Dental Billing Software

Below is a list of additional dental billing software we shortlisted but did not reach the top 12. Definitely worth checking them out.

  1. Curve Dental - Good for cloud-based dental practice management
  2. ACE Dental - Good for comprehensive practice management with built-in imaging software
  3. NexHealth - Good for integrating patient experience management with EHR systems
  4. Marketing360 - Good for dental practices seeking advanced marketing tools
  5. Apptoto - Good for automated appointment reminders and scheduling
  6. Phreesia - Good for patient intake management and payment processing

Selection Criteria for Dental Billing Software

Choosing the right dental billing software can be a daunting task given the plethora of options available. Personally, I've tried and evaluated dozens of these tools. In this case, I was really focused on core functionalities, key features, and usability specific to dental billing.

Core Functionality

  • Appointment scheduling: A critical component, it should offer a way to manage and track appointments effectively.
  • Treatment planning: The software should assist in creating comprehensive and precise treatment plans.
  • Billing and invoicing: It should facilitate the easy creation of bills and invoices, including insurance claims.
  • Patient records management: The tool must manage patient data effectively and securely.

Key Features

  • Insurance management: The ability to manage various insurance plans, making it easier for patients and providers.
  • Reminder system: An automated system for sending reminders to patients for their appointments, and for payment due dates.
  • Integration: The ability to integrate with other software and systems used in the practice, such as EHRs and payment gateways.
  • Reporting: The tool should provide robust reporting features for tracking financials, patient information, etc.

Usability

  • Intuitive user interface: Given the nature of the dental practice, the software must be intuitive and straightforward, reducing the learning curve for dental professionals and dental office administrative staff.
  • Customizability: Every dental practice is different, and the tool should allow customization to suit the specific needs of each practice.
  • Mobile access: Given the busy schedule of dental professionals, mobile access becomes crucial for managing the practice on the go.
  • Customer support: Reliable and timely customer support to help with queries and issues, which is a fundamental aspect of this type of software.
  • Training resources: A comprehensive library of resources for training and onboarding users, which is particularly important for complex enterprise solutions.

Most Common Questions Regarding Dental Billing Software

What are the benefits of using dental billing software?

Dental billing software brings several advantages to a dental practice:

  1. Streamlined Operations: These tools can automate various office management tasks, such as appointment scheduling, billing, and patient dental records management, making operations more efficient.
  2. Improved Patient Experience: The software can provide reminders for appointments and due payments, contributing to a better patient experience.
  3. Enhanced Financial Management: These tools often include comprehensive reporting templates that provide insights into the practice's financial health.
  4. Easy Insurance Management: Dental billing software can help manage different insurance plans, making the insurance process easier for both patients and providers.
  5. Integration Capabilities: The software typically integrates with other systems used in practice, creating a seamless workflow.

How much does dental billing software cost?

The pricing for dental billing software varies greatly depending on the features, the size of the dental practice, and the software provider. Some providers offer a per-user/per-month model, while others may charge a flat monthly or annual fee. There might also be one-time setup costs.

What is the typical range of pricing for dental billing software?

The typical pricing range for dental billing software is around $50 to $500 per month. However, this range can be more expansive depending on the specific functionalities and the size of the dental practice.

What is the cheapest and the most expensive dental billing software?

The cheapest dental billing software options might start as low as $10 per user per month, but these are often basic, entry-level plans. On the other end of the spectrum, high-end dental billing software with advanced features can cost up to $1,000 per month or more.

Are there any free dental billing software options?

Yes, there are free dental billing software options available. However, these are typically quite limited in terms of features and might not be suitable for larger practices or those requiring advanced functionalities. It's also worth noting that "free" versions are often freemium models, where the basic functions are free, but more advanced features require a paid plan.

Other Dental Billing Software Reviews

Summary

Choosing the best dental billing software requires careful consideration and understanding of the practice's specific needs. This article has highlighted various software options, each with unique strengths, making them the best choice for different situations.

Key Takeaway 1: Identify your requirements. The choice of dental billing software largely depends on the specific needs of your dental practice. Are you a small clinic with straightforward needs or a large practice that requires more advanced features like comprehensive financial reporting or insurance management? Identify what you require from the software and choose one that matches these needs.

Key Takeaway 2: Consider the cost and pricing model. Dental billing software can range in price from as low as $10 per user/month to over $1,000 per month. The cost will largely depend on the features and capabilities of the software. Remember that while some software providers offer a simple per-user/month pricing model, others might charge a flat monthly or annual fee. There may also be one-time setup costs to consider.

Key Takeaway 3: Evaluate usability and support. The software should be easy to use and intuitive, with good customer support. This ensures a smoother onboarding process and quick resolution of any issues that may arise. The usability of the software can have a direct impact on the efficiency of your practice, so it's crucial to choose a product that your team can comfortably use.

Remember, the best dental billing software is one that suits your needs, fits within your budget, and can adapt as your practice grows. Taking the time to assess your requirements and thoroughly research your options will help ensure you make the right choice.

What Do You Think?

Your experience and feedback are highly valuable! If there are any dental billing software tools that you believe should be on this list but aren't, please feel free to share. We're always eager to learn about different options and update our resources based on our readers' experiences and insights. Thank you for your contribution!

By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.