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Dental electronic medical records (EMR) systems streamline clinical workflows and reduce administrative burdens, which frees up your team to focus on high-value activities like client relationship building and strategic case planning. Juggling compliance, scheduling, and documentation can be challenging, but the proper support can improve efficiency and reduce burnout.

In this article, I compare and review the best dental EMR software to support your buying decision.

Best Dental EMRs Summary

Best Dental EMRs Reviews

Best for AI-driven dental records

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 5/5

NextGen is a dental electronic health record and practice management platform designed to reduce documentation time and enhance operational performance through automation and AI. It supports both small dental clinics and large multi-specialty practices.

Why I Picked NextGen: I picked NextGen because of its ambient AI features that auto-generate SOAP notes from conversations, significantly reducing time spent charting. I was also drawn to its robust practice management tools, like billing, collections, and scheduling, all designed to minimize administrative workload. Its flexibility for both general and specialty dental workflows makes it a good fit for a wide range of clinics.

Standout Features and Integrations:

Features include customizable dental templates, real-time analytics, population health tools, and a mobile EHR app. The system also provides pre-built clinical content, ICD/CPT code support, and AI-guided charge capture.

Notable integrations include Relaymed, Surgimate, rater8, CallMyDoc, Medsender, Arcadia, and over 40 others for imaging, billing, referrals, and care coordination.

Pros and cons

Pros:

  • Strong dental charting and treatment planning tools
  • Mobile access to charts and scheduling
  • Reduces documentation time with ambient AI

Cons:

  • Feature set may be excessive for small practices
  • Some mobile features limited to iOS

Best for simplified documentation processes

  • Free demo available
  • Pricing upon request
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Rating: 5/5

AthenaOne, developed by Athenahealth, is a comprehensive cloud-based healthcare software solution designed to enhance clinical effectiveness, patient experience, and financial performance for healthcare providers.

Why I Picked Athenahealth: I picked Athenahealth for its simplified documentation process, which includes best-practice templates, macros, and accelerators. These tools help reduce the time spent on documentation, allowing dental professionals to focus more on patient care. The platform also offers specialty-specific workflows and mobile documentation capabilities, enabling clinicians to access and update patient records in real time, even on mobile devices.

What do you get for free?

While Athenahealth doesn't offer a free tier or free trial, you can access a free demo.

Standout features & integrations:

Key features include revenue cycle management, communication and care tools for patient engagement, an easy-to-read summary of patient records, a patient portal, automated reminders, telehealth capabilities, and mobile accessibility. Integrations include NextPatient, DocResponse, Yosi Health, Secondwave, Recovery Plus, TSI, VaxCare, Fullscript, QueueDr, and CallMyDoc.

Pros and cons

Pros:

  • Broad range of integrations with other healthcare systems and devices
  • Cloud-based system for remote access
  • Comprehensive patient engagement features

Cons:

  • Data migration can be time-consuming
  • The platform might be complex for less tech-savvy users

Best for clinics aiming to boost efficiency with an all-in-one dental solution

  • From $29/user/month, (billed annually).

Carepatron is a comprehensive dental software that combines various functionalities, including practice management, EHR, and patient engagement, into a single solution. Its goal is to help dental clinics streamline operations, thus boosting their efficiency.

Why I Picked Carepatron: I picked Carepatron due to its all-encompassing approach to dental practice management. The tool uniquely combines multiple functions into a single platform, eliminating the need for multiple software. Its ability to enhance clinic efficiency by offering a one-stop solution makes it best for this use case.

What do you get for free?

While Carepatron doesn't have a completely free tier, they offer a free trial for clinics to experience the platform's capabilities before committing to a paid plan. The free trial allows access to most features, albeit for a limited time.

Standout features & integrations:

Carepatron provides robust features such as appointment scheduling, patient records management, and billing capabilities. It also has key integrations with popular health and dental software, thereby enhancing its functionality within a dental practice setting.

Pros and cons

Pros:

  • Offers a free trial for users to test the system
  • Integrates with popular dental software
  • All-in-one solution for dental practice management

Cons:

  • May be overwhelming for users seeking a more simple solution
  • Requires annual billing for the lowest price point
  • No permanent free tier available

Best for enhancing patient engagement via effective appointment management

  • Pricing upon request

NexHealth is a patient experience management software designed to streamline appointment scheduling and enhance patient engagement. The tool offers a comprehensive approach to managing patient appointments, thereby playing a pivotal role in increasing patient engagement levels.

Why I Picked NexHealth: The reason I selected NexHealth is its distinct focus on patient engagement through effective appointment management. Compared to other dental software systems, NexHealth's patient-centered approach stands out. It's this emphasis on patient engagement through appointment management that makes it the best for this specific use case.

Standout features & integrations:

NexHealth offers numerous useful features, including online booking, appointment confirmation/reminders, and patient recalls. The tool integrates well with popular EMR and EHR systems, enhancing its interoperability with existing medical practice systems.

Pros and cons

Pros:

  • Strong focus on patient engagement
  • High level of interoperability with existing systems
  • Robust appointment management capabilities

Cons:

  • The interface may require a learning curve for some users
  • High cost per user might be a barrier for smaller practices
  • Lack of a free plan

Best for clinics seeking patient-centric software with intuitive design

  • From $50/user/month.

Sensei is an innovative dental EMR platform that places patient-centric care at the forefront of its design. It boasts an intuitive user interface and offers a range of features that help dental clinics provide excellent patient care.

Why I Picked Sensei: In my comparison of various dental EMR systems, Sensei stood out for its focus on patient-centered templates and simplicity of use. The intuitive user interface is what truly distinguishes Sensei, making it a delight for both staff and patients. Its ease of use and commitment to enhancing patient care aligns perfectly with its description as 'best for clinics seeking patient-centric software with intuitive design.'

Standout features & integrations:

Among Sensei's notable features is its personalized patient portal, which empowers patients to engage more actively in their own care. Its robust scheduling and billing systems also help streamline practice operations. Sensei integrates seamlessly with popular accounting software and imaging systems, enhancing its capability and functionality.

Pros and cons

Pros:

  • Includes robust scheduling and billing systems
  • Offers an intuitive user interface
  • Focuses on patient-centered care

Cons:

  • Limited information available online regarding additional features and integrations
  • The starting price might be steep for smaller practices
  • No free version or trial

Best for its customizable workflows matching diverse dental practice needs

  • From $50/user/month.

ABELDent is a dental practice management system that offers a high degree of customization to its workflows. It allows dental clinics of all sizes to tailor the system according to their unique requirements, from patient scheduling to billing.

Why I Picked ABELDent: The standout characteristic of ABELDent is the ability for users to customize workflows. As I examined different tools, this feature set it apart. Considering that dental clinics may have diverse operational needs, this ability to adapt to various workflows is a compelling factor for it being the best for diverse dental practice needs.

Standout features & integrations:

ABELDent boasts features such as customizable workflows, patient scheduling, and billing. Key integrations include insurance providers, accounting systems, and electronic health record systems, among others, making it a well-rounded tool for any dental practice.

Pros and cons

Pros:

  • Provides a demo version for evaluation
  • Integrates with a range of systems, including insurance providers and EHRs
  • Highly customizable workflows

Cons:

  • The learning curve may be steep due to the level of customization available
  • Advanced features or integrations may come at an extra cost
  • No permanent free tier available

Best for practices seeking robust EMR and practice management in one

  • From $199/user/month

Meditab is a multifaceted dental software solution that combines Electronic Medical Records (EMR) and practice management solutions. Its comprehensive design covers all areas of a dental practice, from scheduling and billing to clinical charting, with a particular focus on integrating robust EMR capabilities.

Why I Picked Meditab: Meditab made my list due to its integrated EMR and practice management capabilities, a combination that is not often found in other tools. This dual capability helps streamline operations, which is why I believe Meditab stands out for practices seeking robust EMR and practice management in one.

Standout features & integrations:

The key features of Meditab include appointment scheduling, billing, and integrated EMR, which allows practitioners to keep comprehensive patient dental records. Meditab also integrates smoothly with a range of other systems, enhancing its usability and helping it fit seamlessly into existing practice workflows.

Pros and cons

Pros:

  • Comprehensive range of features
  • Smooth integrations with other systems
  • Integrated EMR and practice management capabilities

Cons:

  • The interface could have a learning curve for some users
  • Pricing might be high for smaller practices
  • No free plan available

Best for streamlining patient communication and scheduling

  • Pricing upon request.

Lighthouse360 is a dental management software designed to optimize patient communication and appointment scheduling. With this tool, dental practices can automate a variety of tasks like patient reminders, reviews, and confirmations, aligning with its positioning as best for streamlining communication and scheduling.

Why I Picked Lighthouse360: In the quest for dental management tools, I chose Lighthouse360 due to its commitment to improving patient communication while reducing administrative burden.

The tool's ability to automate communication-related tasks like appointment confirmations and reminders sets it apart from others. It fits perfectly for a practice that wants to enhance patient communication and optimize scheduling. Hence it stands as 'best for streamlining patient communication and scheduling.'

Standout features & integrations:

Key features of Lighthouse360 include automated patient communication, a digital patient portal, and an intelligent scheduling system. With these features, dental practices can maintain a seamless communication flow and manage appointments efficiently. For integrations, Lighthouse360 connects with a range of dental practice management systems, further improving workflow efficiency by allowing data sharing and synchronization.

Pros and cons

Pros:

  • Integration with numerous dental practice management systems
  • Intelligent scheduling system to optimize appointments
  • Comprehensive patient communication automation

Cons:

  • Customized pricing could potentially be higher than standard $/user/month models
  • Pricing information is not readily available
  • Lack of a free trial or free tier

Best for practices valuing cloud-based flexibility and accessibility

  • From $350/user/month.

Curve Dental offers a comprehensive, cloud-based dental EMR platform that prioritizes flexibility and accessibility. This software is specifically designed for practices seeking an efficient solution that can be accessed from anywhere at any time.

Why I Picked Curve Dental: Curve Dental caught my attention due to its robust cloud-based features, which provide unparalleled flexibility and accessibility. This aspect sets it apart, offering ease of use and convenience that few competitors can match. Thus, I believe Curve Dental is best suited for practices that highly value the ability to manage their operations from anywhere at any time.

Standout features & integrations:

Curve Dental's strengths lie in its robust appointment management, data backup, periodontal charting, e-prescribing, and billing capabilities. Additionally, its cloud-based platform allows users to access patient data, management tools from anywhere, customizable alerts and reminders, two-way conversational texting, and patient education. 

As for integrations, Curve Dental works well with popular imaging software and accounting tools, enhancing its usefulness within a dental practice's ecosystem.

Pros and cons

Pros:

  • Robust feature set
  • Good integration with imaging and accounting software
  • Cloud-based platform for easy access from anywhere

Cons:

  • Learning curve for those not familiar with cloud-based tools
  • Lack of a free plan
  • Higher starting price compared to some other options

Best for paperless practice transition with an easy-to-use interface

  • From $199/user/month.

Dentalemr is a dental practice management software that facilitates a smooth transition to a paperless clinic. Its user-friendly interface and functionality enable efficient patient management, scheduling, billing, and more. Given these factors, Dentalemr is especially suitable for practices seeking to go digital without a steep learning curve.

Why I Picked Dentalemr: When selecting tools for this list, I gravitated toward Dentalemr because of its easy-to-use interface and focused on helping practices become paperless. This simplicity of use and specific functionality make it a standout choice. It's my opinion that Dentalemr, with its straightforward digital approach, is ideal for those aiming to transition to a paperless practice.

What do you get for free?

Dentalemr does not offer a free tier of their software. They do, however, provide a free trial which allows prospective users to evaluate the platform's capabilities before opting for a paid plan.

Standout features & integrations:

Dentalemr's key features include efficient real-time appointment scheduling, built-in patient messaging and email appointment reminders, seamless billing, and the ability to track patient health records digitally. Regarding integrations, it plays well with a variety of insurance providers, accounting systems, and communication tools (Windows PCs, Macs, mobile devices) that help streamline the overall workflow.

Pros and cons

Pros:

  • Efficient appointment scheduling and billing
  • User-friendly interface
  • Facilitates a smooth transition to a paperless practice

Cons:

  • Limited integrations compared to some competitors
  • Higher price point compared to some other options
  • No permanent free tier available

Other Dental EMRs

  1. Dentrix Ascend

    For multi-site practices with its powerful central management

  2. axiUm

    For large-scale dental practices requiring comprehensive management

  3. DentiMax

    For seamless integration of imaging and billing features

  4. ClearDent

    For those prioritizing data security and compliance

  5. Denticon

    Good for large practices seeking centralized data management

  6. Carestream

    Good for practices that prioritize innovative imaging technology

  7. Easy Dental

    Good for those seeking simplicity and straightforward functionality

  8. Planet DDS

    Good for cloud-based practice management software with robust analytics

Dental EMR System Selection Criteria

When selecting the best dental EMR systems to include in this list, I considered common buyer needs and pain points like managing patient records efficiently and ensuring compliance with healthcare regulations. I also used the following framework to keep my evaluation structured and fair:

Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:

  • Manage patient records
  • Schedule appointments
  • Handle billing and payments
  • Ensure data security compliance
  • Provide patient communication tools

Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:

  • Customizable treatment plans
  • Advanced analytics and reporting
  • Integration with dental imaging tools
  • Multi-location support
  • Telehealth capabilities

Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:

  • Intuitive interface design
  • Easy navigation
  • Minimal learning curve
  • Responsive design
  • Accessibility features

Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:

  • Availability of training videos
  • Interactive product tours
  • Access to webinars and workshops
  • Comprehensive user guides
  • On-demand chat support

Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:

  • 24/7 support availability
  • Multiple contact options
  • Dedicated support representatives
  • Rapid response times
  • Comprehensive FAQ resources

Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:

  • Competitive pricing
  • Flexible subscription plans
  • No hidden fees
  • Discounts for annual billing
  • Free trial availability

Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:

  • Overall satisfaction ratings
  • Feedback on customer service
  • Ease of use comments
  • Reports of software reliability
  • User recommendations and endorsements

How to Choose a Dental EMR System

It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:

FactorWhat to Consider
ScalabilityCan the system grow with your practice? Consider if it supports additional users, locations, and patient records without major upgrades.
IntegrationsDoes it connect with existing tools? Ensure it integrates with your current software like imaging tools, billing systems, and patient communication platforms.
CustomizabilityCan you tailor it to fit your workflows? Look for options to modify templates, reports, and dashboards to match your practice's needs.
Ease of useIs it user-friendly for your team? Evaluate the interface and navigation. Choose a system that minimizes training time and reduces errors.
Implementation and onboardingHow long will it take to get started? Assess the support offered during setup, availability of training resources, and any potential downtime during the transition.
CostDoes it fit your budget? Compare pricing plans, contract terms, and any additional fees. Don’t forget to consider long-term costs and potential savings.
Security safeguardsHow does it protect patient data? Verify the system's compliance with data protection regulations, encryption standards, and user access controls.
Compliance requirementsDoes it meet industry standards? Ensure the system adheres to healthcare regulations like HIPAA, and consider any specific compliance needs your practice may have.

What Are Dental EMR Systems?

Dental EMR systems are digital solutions designed to manage patient records and administrative tasks in dental practices. Dentists, hygienists, and administrative staff generally use these tools to enhance patient care and office efficiency. Appointment scheduling, billing, and patient communication features help with managing daily operations and ensuring compliance. Overall, these tools provide value by organizing patient information and improving practice management.

Features of Dental EMR Systems

When selecting dental EMR systems, keep an eye out for the following key features:

  • Patient records management: Organizes and stores patient information, making it easily accessible for healthcare providers.
  • Appointment scheduling: Allows efficient management of patient appointments, reducing no-shows and optimizing time slots.
  • Billing and payments: Facilitates accurate billing processes and payment tracking, improving financial management.
  • Data security compliance: Ensures patient data is protected and meets industry regulations like HIPAA.
  • Patient communication tools: Provides channels for effective communication with patients, enhancing engagement and satisfaction.
  • Customizable templates: Offers flexibility to adapt forms and reports to suit specific practice needs.
  • Integration capabilities: Connects with existing software tools, ensuring seamless data flow and operational efficiency.
  • Analytics and reporting: Delivers insights into practice performance and patient trends, aiding decision-making.
  • Telehealth support: Enables remote consultations and care, expanding service options for patients.
  • Multi-location support: Manages operations across various practice locations, maintaining consistency and coordination.

Benefits of Dental EMR Systems

Implementing dental EMR systems provides several benefits for your team and your business. Here are a few you can look forward to:

  • Improved patient care: Access to organized patient records supports better diagnosis and treatment planning.
  • Efficient scheduling: Streamlined appointment management reduces wait times and maximizes productivity.
  • Enhanced financial management: Accurate billing and payment tracking help maintain financial health.
  • Regulatory compliance: Data security features ensure adherence to industry standards like HIPAA.
  • Better patient communication: Communication tools enhance interaction and engagement with patients.
  • Data-driven decisions: Analytics provide insights that guide practice improvements and strategic planning.
  • Flexibility in service delivery: Telehealth capabilities expand care options beyond the traditional office setting.

Costs and Pricing of Dental EMR Systems

Selecting dental EMR systems requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in dental EMR systems solutions:

Plan Comparison Table for Dental EMR Systems

Plan TypeAverage PriceCommon Features
Free Plan$0Basic patient records management, limited appointment scheduling, and minimal communication tools.
Personal Plan$10-$30/user/monthEnhanced scheduling options, basic billing features, and secure data storage.
Business Plan$40-$80/user/monthComprehensive patient management, advanced billing, analytics, and customizable templates.
Enterprise Plan$100-$200/user/monthFull integration capabilities, multi-location support, telehealth features, and dedicated support.

Dental EMR Systems FAQs

Here are some questions people also ask me about dental EMR systems, or dental electronic medical record-keeping more generally.

How does EMR help manage a dental office?

A dental EMR acts as a practice management solution, helping a dental office centralize records, scheduling, and documentation. With built-in apps, it boosts practice efficiency through better workflows. Whether cloud-based or on-premise, EMRs streamline operations and improve coordination.

Does EMR improve dental billing and profits?

Dental EMRs include billing software for easier medical billing, reducing errors in insurance claims and speeding up payments. This automation supports better financial management and improves profitability for dental practices.

How do EMRs improve dental patient care?

Dental EMRs enhance dental care by digitizing patient charts with histories, notes, and images. These organized records help improve treatment planning and patient outcomes in dental practices.

Are dental EMRs HIPAA compliant?

Yes, dental EMRs are HIPAA compliant, with encryption, authentication, and audit trails that protect data. They ensure legal compliance and patient trust as digital tools become essential.

Other Dental EMR Reviews

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John Payne
By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.