17 Best Healthcare Payment Solutions Reviewed In 2024
10 Best Healthcare Payment Solutions Shortlist
Here’s my shortlist of the best healthcare payment solutions:
Our one-on-one guidance will help you find the perfect fit.
Healthcare payment solutions are a valuable asset for any company. With the right software, teams can improve billing accuracy and decrease payment processing time. However, finding the right healthcare payment solution can be a challenge, especially with so many options available.
Using my experience with medical practice software, I tested and compared several of the top healthcare payment solutions available. From there, I compiled my results into in-depth reviews to help you find the best software for your unique needs. I’m confident that you’ll discover your next healthcare payment solution in the list below.
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Best Healthcare Payment Solutions Summary
This comparison chart summarizes pricing details for my top healthcare payment solutions selections to help you find the best one for your budget and business needs.
| Tools | Price | |
|---|---|---|
| Square | From $29/month + processing fees | Website |
| Paya | Pricing upon request | Website |
| Ingenico | Pricing upon request | Website |
| Paymentus | Pricing upon request | Website |
| Flywire | Pricing upon request | Website |
| CSG Forte | A flat fee of $0.25/credit card transaction | Website |
| PSiGate | Pricing upon request | Website |
| InstaMed | Pricing upon request | Website |
| TrustCommerce | Pricing upon request | Website |
| Elavon | From $20/user/month (billed annually) | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareHow To Choose Healthcare Payment Solutions
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
| Scalability | Will this solution grow with your practice? |
| Integrations | Does it integrate with your existing systems? |
| Customizability | Can you tailor the system to your needs? |
| Ease of Use | Is the software user-friendly for your team? |
| Budget | Does it fit within your financial constraints? |
| Security Safeguards | How well does it protect patient data? |
| Support | Is there reliable customer support available? |
| Compliance | Does it comply with healthcare regulations? |
Best Healthcare Payment Solutions Reviews
Below are my detailed summaries of the best healthcare payment solutions that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Square is an easy-to-use payment solution that offers billing, invoicing, and transaction management tools. It securely and efficiently manages payments, supports various payment types, and simplifies the invoicing processes.
Why I picked Square: Square's healthcare solution offers features like the Square Terminal for fast, secure payments and the Virtual Terminal for remote payments. You can create invoices using the patient's email and amount and even set up automated recurring invoices. The user-friendly platform ensures PCI compliance, enabling it to handle sensitive payment information. Support is available 24/7, and there are no hidden fees, which helps maintain transparent operations.
Standout features & integrations:
Features include the Square Terminal for fast, secure payments, the Virtual Terminal for remote payments, and automated recurring invoices. You can save and reuse standard services, and the system ensures PCI compliance.
Integrations include QuickBooks, Xero, Zoho Books, Wix, WooCommerce, BigCommerce, Magento, OpenCart, PrestaShop, and Vend.
Pros and cons
Pros:
- Mobile payment flexibility
- Instant deposit option
- Omni-channel payment support
Cons:
- No direct EHR integration
- No international payment support
Paya helps organizations manage transactions across different locations. It securely processes payments and simplifies billing and invoicing. The platform supports various payment types and handles high transaction volumes.
Why I picked Paya: Paya offers PCI compliance, multi-location support, and secure cloud terminals, which help manage payments effectively. You can also benefit from advanced fraud detection, reducing the chances of fraudulent activities. The platform’s customizable hosted payment pages make it easier for patients to pay their bills and its automated reconciliation minimizes the manual effort required to manage transactions.
Standout features & integrations:
Features include payment solutions tailored for healthcare providers to streamline billing and patient payments. It offers flexible payment options like credit, debit, and ACH and allows recurring payment management, ensuring timely and predictable cash flow for your practice.
Integrations include Epic, QuickBooks, Sage, Acumatica, Intacct, SAP, Salesforce, Microsoft Dynamics, Oracle, and NetSuite.
Pros and cons
Pros:
- Advanced payment security
- Real-time payment approvals
- HIPAA and PCI compliance
Cons:
- No built-in financing options
- Delayed refund processing
Ingenico supports various payment methods, including mobile and in-person payments, helping healthcare providers streamline their billing processes. It handles high volumes of transactions, prioritizes security, and efficiently manages copays, deductibles, and balance collection.
Why I picked Ingenico: Ingenico offers your team a range of mobile payment options, making it easier to collect payments on the go or in various healthcare settings. It offers payment flexibility with its mobile point-of-sale devices, secured transactions, and multi-location payments. Additionally, it is designed to manage sensitive information and simplify payment collection, whether in-person or online.
Standout features & integrations:
Features include secure transactions with EMV and PCI compliance, wireless payment capabilities, and support for various payment methods. You can use Ingenico’s solutions for countertop payments, pharmacy deliveries, and self-service check-ins. These features aim to improve the revenue cycle and patient satisfaction.
Integrations include platforms like Epic, Cerner, Meditech, Allscripts, McKesson, NextGen, Athenahealth, Greenway, eClinicalWorks, and CareCloud.
Pros and cons
Pros:
- Customizable payment terminals
- Advanced security features
- Supports contactless payments
Cons:
- Limited alternative payment methods
- Time-consuming payment reconciliation
Paymentus manages various payment types and methods, offering businesses and organizations a simplified way of handling billing processes and payment collections and automating transactions.
Why I picked Paymentus: This platform offers multiple payment channels, including online, mobile, and IVR, giving patients flexibility in paying their bills. The system supports real-time payment processing, which helps reduce the time it takes for transactions to reflect. Paymentus also provides detailed billing analytics, enabling healthcare providers to track payments and manage revenue cycles effectively. The platform offers a user-friendly interface that handles high volumes of transactions.
Standout features & integrations:
Features include multiple payment channels, real-time payment processing, and detailed billing analytics. The system also integrates easily with existing healthcare IT systems to streamline financial operations.
Integrations include Epic, Cerner, Meditech, Allscripts, NextGen Healthcare, eClinicalWorks, Greenway Health, Athenahealth, Kareo, and AdvancedMD.
Pros and cons
Pros:
- Instant payment notifications
- Self-service portals
- Multi-payment support
Cons:
- Complex refund process
- No international payment support
Flywire is for businesses needing flexibility in handling various payment methods. It manages complex transactions and supports different financial operations, including billing, revenue collection, payment processing, and financial management.
Why I picked Flywire: Flywire's platform modernizes the way you communicate and collect out-of-pocket balances. It offers payment plans and integrated financing options, engaging patients through their preferred communication channels. Your team can benefit from reduced workload and better insights into patient activity. Security and operational efficiency are also key features of Flywire's solution.
Standout features & integrations:
Features include payment plans, integrated financing, and patient activity insights. You can engage patients through their preferred communication channels, reducing staff workload. The platform also emphasizes security and operational efficiency.
Integrations include Epic, Cerner, Meditech, Allscripts, Athenahealth, NextGen, EclinicalWorks, Greenway, and GE Healthcare.
Pros and cons
Pros:
- Global payment support
- Currency conversion flexibility
- Payment tracking for patients
Cons:
- Limited support for domestic-only practices
- Delayed domestic fund transfers
CSG Forte handles high-volume transactions, prioritizes security, and offers flexible billing and invoicing options. It manages complex payment needs with a focus on security and regulatory compliance.
Why I picked CSG Forte: CSG Forte offers various payment methods like ACH, credit/debit cards, and digital wallets, allowing patients to pay online, in-person, or by phone. It ensures secure transactions through encryption and tokenization, adhering to PCI and HIPAA standards. The platform integrates smoothly with existing software and has a user-friendly interface, making it easier for teams to adopt.
Standout features & integrations:
Features include advanced payment security with encryption, recurring billing for ongoing treatments, and real-time transaction reporting. You can manage payments across multiple channels, including online, in-office, and mobile. The platform is designed to simplify payment collection while ensuring HIPAA compliance.
Integrations include Epic, Cerner, Allscripts, McKesson, athenahealth, Greenway Health, NextGen, Practice Fusion, eClinicalWorks, and Meditech.
Pros and cons
Pros:
- Tokenization for security
- Advanced fraud detection
- Flexible payment channels
Cons:
- No built-in patient financing
- Slow account reconciliation
PSIGate supports various payment types and simplifies payment processes for healthcare services. It securely manages transactions, ensures key security and privacy regulations and provides tools for invoicing and billing.
Why I picked PSiGate: PSiGate provides a range of electronic payment options, including credit cards, bank transfers, and mobile payments, making it easier for patients to settle medical expenses online. Automation tools help streamline payment processes for your team, enabling more focus on patient care. The company prioritizes data security and compliance with regulations like GDPR to protect patient information. With a dedicated team and infrastructure, PSiGate ensures reliable and secure payment processing.
Standout features & integrations:
Features include secure payment processing that meets the needs of healthcare providers, customizable payment solutions for patient convenience, and real-time transaction reporting to keep your team informed. You can accept payments through multiple channels, including online and mobile. The platform is designed to streamline payment collection while ensuring compliance with industry standards.
Integrations include Cerner, Epic, McKesson, Allscripts, athenahealth, Greenway Health, NextGen, eClinicalWorks, Practice Fusion, and Meditech.
Pros and cons
Pros:
- Advanced fraud prevention tools
- Customizable checkout pages
- Flexible payment options
Cons:
- No built-in patient financing solutions
- Limited payment plan customization
- Limited support for offline payments
InstaMed enhances payment experiences for patients, providers, and payers. It optimizes payment collections and streamlines billing processes for hospitals, health systems, clinics, and health plans.
Why I picked InstaMed: InstaMed offers digital solutions that integrate with your existing workflows, driving efficiency and financial performance. Payment processes are automated for smooth payment posting and reconciliation. Its eStatement Adoption Toolkit enhances patient engagement, ensuring timely payments. Compliance and security are prioritized, keeping your transactions safe and HIPAA-compliant.
Standout features & integrations:
Features include digital solutions, payment automation, and the eStatement Adoption Toolkit. These tools help optimize your revenue cycle and streamline billing processes. InstaMed's secure, HIPAA-compliant technology ensures your transactions are safe.
Integrations include Epic, Cerner, Allscripts, eClinicalWorks, NextGen Healthcare, Athenahealth, Practice Fusion, Greenway Health, Meditech, and McKesson.
Pros and cons
Pros:
- Optimizes revenue cycle
- Real-time payment processing
- Support for multiple payment channels
Cons:
- High transaction fees for credit cards
- Limited international support
TrustCommerce offers secure transaction solutions to help healthcare providers manage payment efficiently. It integrates with various electronic health record (EHR) systems and helps maintain compliance with industry standards.
Why I picked TrustCommerce: The platform’s integration with EHR systems allows your team to handle payments securely and efficiently. You can offer patients various payment methods, making it easier for them to settle their bills. This feature helps manage collections effectively while improving patient satisfaction.
Standout features & integrations:
Features include secure transactions, multiple payment methods, and EHR integration. Your team can offer credit cards, ACH, and digital wallets as payment options. The platform supports recurring payment plans, enhancing patient convenience.
Integrations include Epic, Cerner, Allscripts, Meditech, NextGen, athenahealth, eClinicalWorks, Greenway Health, McKesson, and GE Healthcare.
Pros and cons
Pros:
- PCI-DSS Level 1 compliance
- Recurring billing features
- Multi-channel payment acceptance
Cons:
- Limited mobile payment options
- Delayed fund transfers
Elavon provides specialized healthcare payment solutions to enhance patient payment systems and revenue cycle management. This platform ensures secure medical and health system transactions through faster and various payment options.
Why I picked Elavon: Their expertise in healthcare payments addresses industry complexities by providing secure transactions through encryption and tokenization. Elavon offers a variety of payment options to improve consumer engagement and supports quality patient care by simplifying payment processes for providers and payers. Additionally, their revenue cycle platform integrates smoothly with existing healthcare software, ensuring compliance with industry security standards.
Standout features & integrations:
Features include encryption and tokenization for secure transactions, diverse consumer payment options, and integration with existing healthcare software. These features help your team manage payments efficiently and securely.
Integrations include Epic, Cerner, Allscripts, Greenway Health, Meditech, NextGen Healthcare, eClinicalWorks, Athenahealth, Practice Fusion, and McKesson.
Pros and cons
Pros:
- HIPAA compliance integration
- Advanced fraud detection
- Multi-channel payment processing
Cons:
- Slow chargeback resolution
- Inflexible fee structure
Other Healthcare Payment Solutions
Here are some additional healthcare payment solutions options that didn’t make it onto my shortlist, but are still worth checking out:
- Paystri
Best for customizable integrations
- Phreesia
Best for patient engagement tools
- Plooto
Best for automated payments
- Practice Perfect
Best for practice management integration
- Plaid
Best for easy bank account linking
- GoCardless
Best for international ACH payments
- Millenium Payment Systems
Best for Canadian healthcare providers
Other Popular Medical Software Lists
Here are some other popular software solutions for a modern medical practice.
Healthcare Payment Solutions Selection Criteria
When selecting the best healthcare payment solutions to include in this list, I considered common needs and pain points of healthcare organizations, like managing patient billing efficiently and ensuring compliance with healthcare regulations. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total weighting score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Process patient payments
- Facilitate insurance claim payments
- Handle co-payments and deductibles
- Integrate with Electronic Medical Records (EMR)
- Provide multiple payment methods
- Credit card processing, other payment gateway integration
Additional Standout Features (25% of total weighting score)
To help further narrow down the competition, I also looked for unique features, such as:
- Support for mobile and contactless payments (ie Google Pay)
- Patient portals for billing and payment history access
- Automated invoicing and payment reminders
- Real-time payment processing and updates
- Compliance with healthcare regulations like HIPAA
Usability (10% of total weighting score)
To get a sense of the usability of each system, I considered the following:
- Intuitive user interface
- Simple navigation and layout
- Customizable dashboard and reports
- Minimal training required for use
- Efficient customer support access
Onboarding (10% of total weighting score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos and tutorials
- Excellent patient experience
- Access to templates and guides
- Chatbots for instant help
- Regular webinars for feature updates
Customer Support (10% of total weighting score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 support availability
- Multiple contact methods (phone, email, chat)
- Dedicated account managers
- Comprehensive knowledge base
- Quick response times
Value For Money (10% of total weighting score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing compared to similar tools
- Transparent pricing plans
- Discounts for long-term commitments
- Flexible payment options
- Comprehensive feature set for the price
Customer Reviews (10% of total weighting score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall customer satisfaction ratings
- Positive feedback on ease of use
- High ratings for customer support
- Testimonials on reliability and uptime
- User experiences with feature updates
Trends In Healthcare Payment Solutions
In my research, I sourced countless product updates, press releases, and release logs from different healthcare payment solutions vendors. Here are some of the emerging trends I’m keeping an eye on:
- Digital Wallet Integrations: More vendors are enabling payments through digital wallets and merchant services like Apple Pay and Google Wallet. This trend is easier for patients to pay using their preferred digital method, enhancing convenience and speed.
- Real-Time Payment Processing: Immediate payment processing is becoming a standard. This trend helps healthcare providers reduce wait times for funds, improving cash flow and patient satisfaction by confirming payments instantly.
- Price Transparency Tools: Tools that offer detailed cost breakdowns before services are rendered are on the rise. This trend is driven by patient demand to understand their financial responsibility upfront, helping to avoid surprise bills.
- Patient Financing Options: More healthcare payment solutions are including patient financing options, allowing patients to pay their medical bills over time. This is particularly useful for high-cost treatments and improves accessibility to necessary care.
- Blockchain for Security: Blockchain technology is being adopted to secure payment transactions. This trend is notable for its potential to prevent fraud and ensure the integrity of sensitive financial data.
What Are Healthcare Payment Solutions?
Healthcare payment processing solutions are tools that facilitate the processing of payments in the healthcare sector. These tools are commonly used by medical practitioners, billing specialists, and healthcare administrators.
These solutions help users manage patient billing, insurance claims, and payment collections more efficiently. Features like automated billing, secure payment processing, and integration with electronic health records help with reducing administrative work, speeding up payment cycles, improving payment accuracy, and simplifying financial management tasks.
Features Of Healthcare Payment Solutions
When selecting healthcare payment solutions, keep an eye out for the following key features:
- Secure transactions: Ensures all financial transactions are encrypted and protected against fraud.
- Patient billing management: Simplifies the process of generating and managing patient bills.
- Insurance claims processing: Facilitates the submission and tracking of insurance claims.
- Payment plan options: Allows for flexible payment plans to accommodate patient financial situations.
- Multi-channel payment acceptance: Supports payments through various channels such as online, mobile, and in-person.
- Automated payment reminders: Sends automatic reminders to patients for upcoming or overdue payments.
- Compliance with healthcare regulations: Adheres to industry standards and legal requirements, such as HIPAA.
- Detailed financial reporting: Provides comprehensive reports for financial analysis and decision making.
- Patient payment portal: Offers an online portal where patients can view and pay their bills.
- Integration with EHR systems: Seamlessly integrates with Electronic Health Records for streamlined operations.
Benefits Of Healthcare Payment Solutions
Implementing healthcare payment solutions provides several benefits for your team and your business. Here are a few you can look forward to:
- Simplified billing processes: Reduce administrative tasks with automated billing and payment tracking.
- Faster payment collection: Improve cash flow by enabling quicker transactions through electronic payments.
- Improved patient satisfaction: Offer multiple payment options, making it easier for patients to settle their bills.
- Enhanced financial reporting: Get accurate, up-to-date financial data with integrated reporting tools.
- Reduced billing errors: Minimize mistakes with automated coding and billing checks.
- Better compliance: Ensure adherence to healthcare regulations with built-in compliance features.
- Increased staff productivity: Free up time for staff to focus on patient care rather than administrative duties.
Costs And Pricing Of Healthcare Payment Solutions
Selecting healthcare payment solutions requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in healthcare payment solutions:
Plan Comparison Table for Healthcare Payment Solutions
| Plan Type | Average Price | Common Features |
| Free Plan | $0 | Basic payment processing, limited customer support, and basic reporting tools. |
| Personal Plan | $10-$30 /user/month | Enhanced payment processing, standard customer support, basic analytics, and limited customization. |
| Business Plan | $50-$100 /user/month | Advanced payment processing, priority customer support, comprehensive analytics, integration options, and advanced customization. |
| Enterprise Plan | $150-$300 /user/month | Full payment processing, dedicated account manager, advanced analytics, custom integration, and premium support. |
Healthcare Payment Solutions FAQs
Here are some answers to common questions about healthcare payment solutions:
What are the three main payment models in healthcare?
The three main payment models in healthcare are Fee-For-Service (FFS), Capitation, and Episode-Based payments. Each model reimburses providers based on the services rendered, patient population, or specific episodes of care.
What is the new focus of payment for health care services?
The new focus of payment for healthcare services is transitioning from a volume-based (fee-for-service) to a value-based system. This means providers are increasingly reimbursed based on the quality and value of care they deliver, rather than the number of services they provide.
What are the payment mechanisms for healthcare?
Payment mechanisms in healthcare often differ between hospital and outpatient care. Hospitals commonly use per diems, global budgets, and DRG-based case payments. In outpatient care, mechanisms like fee-for-service, salary, and capitation payments are more prevalent.
Can you provide options for patients to pay?
Yes, many healthcare payment solutions offer multiple payment options for patients. These can include online payments, payment plans, and mobile payment methods, providing flexibility and convenience for patients to settle their bills.
Do your patients know what their financial responsibilities are?
It’s essential to ensure your patients understand their financial responsibilities. Clear communication about costs, insurance coverage, and payment options helps patients plan and avoid unexpected bills. Many healthcare payment solutions include features that provide this information upfront.
How do healthcare payment solutions integrate with electronic health records (EHR)?
Many healthcare payment solutions integrate with EHR systems to help providers manage patient information and payments in one place. This connection helps reduce manual data entry, minimize errors, and keep payment records linked to patient visits. You’ll want to check if the payment solution you’re considering supports your specific EHR system before committing.
What’s Next?
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