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Running a chiropractic practice isn't without its challenges—juggling patient records, scheduling, billing, and paperwork. It's a lot. But the good news is, it doesn't have to stay that way.

Enter chiropractic EHR software, a tool that understands your pain points and works to solve them. It streamlines processes, neatly organizes data, and patient records, and ultimately, saves you time for what's crucial, patient care.

Using my experience, I've sifted through the noise and pulled together top EHR options that address these challenges head-on. I'm confident that exploring these will help you find a tool that fits your practice like a glove.

Best Behavioral Health EHR Summary

This comparison chart summarizes pricing details for my top behavioral health EHR selections to help you find the best one for your budget and business needs.

Best Behavioral Health EHR Reviews

Below are my detailed summaries of the best behavioral health EHR that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.

Best for customizable SOAP charting

  • 15-day trial available
  • From $99/month

OptiMantra is an electronic health record (EHR) and practice management platform designed to support a wide range of healthcare specialties, including behavioral health. It combines health records, client engagement, and administrative tools in one system.

Why I Picked OptiMantra: I picked OptiMantra because it gives you tools that make documentation and patient care easier, like SOAP templates, customizable consult interfaces, and pre-appointment questionnaires. These features help you capture session details quickly and accurately while saving time. Its built-in HIPAA-compliant telehealth lets you meet patients securely without outside apps, and the patient portal with secure messaging supports stronger engagement. Together, these tools make it easier to manage sessions, connect with clients, and keep treatment consistent.

Standout features & integrations:

Features include customizable scheduling that adapts to multiple practitioners or locations, making it simple to manage a behavioral health team. Electronic claims filing with automated postings also supports efficient insurance workflows, reducing the burden of billing for therapy practices. Integrations include Surescripts, LabCorp, Mercy Diagnostics, Quest Diagnostics, Access Medical Lab, Clinical Labs of Hawaii, Rupa Health, SimonMed, Boston Heart Diagnostics, Fullscript, Zoom, and Stripe.

Pros and Cons

Pros:

  • Secure telehealth built into the system
  • Customizable SOAP templates save documentation time
  • Strong specialty support for behavioral health

Cons:

  • Caters mostly to US-based practices
  • Inventory management may be unnecessary for therapists

Best for AI note-taking in behavioural care

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 5/5

NextGen is a behavioral health EHR platform designed for mid-sized to enterprise practices, offering a blend of clinical, financial, and patient engagement tools. With AI-powered note capture, built-in compliance tools, and one of the most extensive integration marketplaces available, it supports both care delivery and business performance.

Why I Picked NextGen: I chose NextGen for its ambient AI features that can generate SOAP notes from provider-patient conversations, reducing time spent on documentation. What also stood out is its marketplace of third-party apps—everything from opioid stewardship tools to surgical scheduling, remote monitoring, and after-hours call handling—all built to integrate directly with NextGen Enterprise. For behavioral health practices that need powerful automation and flexibility, this makes it a standout choice.

Standout Features and Integrations

Notable features include ambient AI note-taking, behavioral health-specific templates, regulatory reporting, RCM automation, and mobile access. NextGen’s API Marketplace includes integrations with Relaymed, Medsender, Klara, Surgimate, Transform9, CallMyDoc, rater8, Arcadia, and more.

Pros and Cons

Pros:

  • Behavioral health templates for adult and pediatric care
  • Broad third-party integration marketplace
  • AI-generated SOAP notes via mobile

Cons:

  • Learning curve with more advanced capabilities
  • Some features are iOS-optimized; Android support varies

Best for centralized information for holistic patient care

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 5/5

Athenahealth offers a cloud-based healthcare platform called athenaOne, which integrates various software and services to enhance clinical effectiveness, patient experience, and financial performance. The platform includes features such as Electronic Health Records (EHR), Revenue Cycle Management (RCM), and patient engagement tools,

Why I Picked Athenahealth:

The platform allows for a holistic approach to patient care by integrating both physical and mental health information into one accessible system. This centralized access enables clinicians to spend less time on administrative tasks and more time interacting with patients, therefore improving the quality of care. The platform also supports various functionalities such as appointment management, billing, clinical workflow, and patient portals.

Standout features and integrations:

Standout features include revenue cycle management, communication and care tools for patient engagement, an easy-to-read summary of patient records, automated reminders, and mobile accessibility. Integrations include NextPatient, DocResponse, Yosi Health, Secondwave, Recovery Plus, TSI, VaxCare, Fullscript, QueueDr, and CallMyDoc.

Pros and Cons

Pros:

  • Broad range of integrations with other healthcare systems and devices
  • Robust patient engagement tools
  • Cloud-based system for remote access

Cons:

  • Learning curve for new users
  • Data migration can be time-consuming

Best for clinical records management

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.3/5

ClinicTracker gives you a behavioural-health EHR built specifically for mental health clinics, substance-abuse centers, and similar practices — ideal if you want a system designed around the realities of therapy, compliance and billing rather than a generic medical EHR.

Why I Picked ClinicTracker

I picked ClinicTracker for its focus on behavioral health EHR needs, particularly its robust clinical records management and ePrescribing capabilities. These features ensure that your team can maintain detailed patient histories and prescribe medications electronically, minimizing errors and improving patient care. Additionally, ClinicTracker's appointment scheduling feature helps reduce no-shows by sending automated reminders to patients, enhancing your clinic's operational efficiency. This combination of functionalities makes ClinicTracker a reliable choice for those in the behavioral health sector.

ClinicTracker Key Features

In addition to clinical records management and ePrescribing, I also found several other features that stand out:

  • Outcome Measures and Tracking: This feature allows you to monitor and evaluate the effectiveness of treatment plans, helping you make data-driven decisions.
  • Custom Form and Workflow Builders: You can tailor workflows and forms to meet the specific needs of your practice, enhancing operational flexibility.
  • Patient Portals: This tool facilitates secure communication between patients and providers, improving engagement and satisfaction.
  • Telehealth Services: Enables remote consultations, expanding access to care for patients unable to visit in person.

ClinicTracker Integrations

Integrations include Azure, Clinicom, AMBIR, Microsoft, Topaz, Soft Trac, and Zoom.

Pros and Cons

Pros:

  • Telehealth integration expands access to remote care.
  • Strong revenue cycle management streamlines billing processes.
  • It supports a wide range of behavioral-health workflows (mental health, substance abuse, social services).

Cons:

  • The initial setup and onboarding process can demand significant time and effort, particularly for customizing workflows.
  • Limited native integration options compared to competitors.

Best for user customization and flexibility

  • From $40/user/month (billed annually)
Visit Website
Rating: 4.7/5

EHR Your Way is a behavioral health EMR software that places high emphasis on customization and flexibility, adapting to the unique needs of its users, providing health practitioners with a customizable and user-friendly mental health EHR software for their medical practice.

It offers a vast array of features and functionalities that can be tailored to fit different practice styles, enhancing the overall user experience.

Why I Picked EHR Your Way: 

I chose EHR Your Way for its unrivaled commitment to flexibility. It stands apart in its ability to conform to individual practice needs, rather than requiring users to adjust their workflow to the software. I believe it's best for user customization and flexibility due to its range of customizable features that can enhance any practice’s workflow.

Standout features and integrations:

EHR Your Way offers robust features such as voice dictation, document management, and appointment scheduling. Additionally, it integrates seamlessly with popular billing platforms and practice management software, providing a cohesive experience across the entire practice.

Pros and Cons

Pros:

  • Integration with popular platforms
  • Comprehensive feature set
  • High level of customization

Cons:

  • Learning curve for non-tech savvy users
  • Customer support response times could be improved
  • User interface could be more intuitive

Best for mental and behavioral health practices of all sizes

  • Free demo available
  • From $110/month/provider
Visit Website
Rating: 4.2/5

RXNT provides an EHR solution that caters to both mental and behavioral health practices of all sizes, delivering adaptable and scalable electronic medical records (EMR) software for mental health practitioners and healthcare providers.

Its versatile system is adaptable, making it a valuable resource for practices ranging from solo practitioners to large health organizations.

Why I Picked RXNT: 

The flexibility and scalability of RXNT caught my attention. It stands out due to its ability to accommodate both small solo practices and large healthcare organizations without compromising functionality. This makes it the best choice for mental and behavioral health practices of all sizes.

Standout features and integrations: 

With RXNT, you'll get comprehensive features such as e-prescribing, patient scheduling, and customizable charting. Furthermore, its integration capabilities include billing systems, practice management software, and it's ONC-certified, which assures compliance with health information technology standards.

Pros and Cons

Pros:

  • ONC-certified integrations
  • Offers extensive features
  • Suits practices of all sizes

Cons:

  • Billing annually may not suit all practices
  • Customer support could be better
  • Interface may take time to master

Best for efficient mobile practice management

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 3.5/5

DrChrono is a fully integrated Electronic Health Record (EHR), practice management, medical billing, and revenue cycle management platform. Its design for use on tablets and mobile devices makes it unique, providing a convenient and efficient solution for healthcare practitioners on the go.

Why I Picked DrChrono:

I selected DrChrono because of its robust mobile capabilities. This tool stands out due to its design for use on iPads, iPhones and the web, enabling healthcare professionals to manage their practice efficiently, no matter where they are. In comparison to other tools, DrChrono's mobile-first approach makes it the best choice for practitioners seeking mobility and convenience.

Standout features and integrations:

DrChrono has numerous noteworthy features, including customizable medical forms, photo and document management, and a patient check-in app. The platform integrates with an extensive list of medical labs and pharmacies, allowing for swift and effective coordination of patient care.

Pros and Cons

Pros:

  • Extensive list of integrations
  • Customizable medical forms
  • Exceptional mobile capabilities

Cons:

  • The user interface could be more intuitive
  • Might require training to effectively use all features
  • Higher starting price than some competitors

Best for seamless patient engagement

  • From $160/user/month (billed annually)

Kareo Clinical is an EHR platform tailored for small practices and focuses on simplifying the process of patient engagement, providing seamless patient engagement solutions for mental health practitioners and small healthcare providers.

It combines all the essential elements of patient care, from scheduling appointments to billing, with a strong emphasis on communication and engagement.

Why I Picked Kareo Clinical:

I selected Kareo Clinical for its exceptional ability to foster patient engagement. What sets it apart from the rest is its focus on simplicity and the patient experience, making it a crucial tool for small practices that prioritize patient interaction. Its feature set convinced me that it is the "Best for seamless patient engagement" due to its effective communication tools that allow practices to reach out to patients easily.

Standout features and integrations:

Kareo Clinical offers a suite of features that include e-prescribing, patient portals, and secure messaging. Its patient engagement module allows practitioners to send appointment reminders, follow-ups, and educational materials directly to the patient's inbox. It integrates with several leading platforms including Kareo Billing, which offers an efficient solution for billing and revenue cycle management.

Pros and Cons

Pros:

  • Good integration with Kareo's billing platform
  • Simplified user interface
  • Emphasis on patient engagement

Cons:

  • Limited third-party integrations
  • No free trial available
  • Higher starting price point

Best for integrated clinical and financial solutions

  • From $199/user/month (billed annually)

NextGen Office is a comprehensive EHR solution that excels in offering integrated clinical and financial management tools, providing a holistic practice management solution for mental health practitioners and healthcare providers.

Catering to diverse healthcare specialties, including behavioral health, it combines practice management, patient engagement, and revenue cycle management seamlessly.

Why I Picked NextGen Office:

NextGen Office caught my attention because of its comprehensive solution manual that merges clinical and financial management effortlessly. Its integration of these aspects makes this a unique choice and offers a holistic approach to practice management. I determined it as "Best for integrated clinical and financial solutions" due to its ability to handle the entire practice's operations, minimizing the need for separate solutions.

Standout features and integrations:

NextGen Office provides a range of features from e-prescribing, patient portal, and appointment scheduling, to financial analytics and reports. The standout aspect is its complete financial suite that includes eligibility checks, billing, and revenue cycle management. Furthermore, it integrates thoroughly with many laboratory systems, pharmacies, and hospitals.

Pros and Cons

Pros:

  • Good interoperability with other systems
  • Comprehensive feature set
  • Integrated financial management

Cons:

  • No free trial available
  • Costlier than some alternatives
  • Steep learning curve

Best for comprehensive practice management

  • From $59/user/month

TherapyNotes is a robust EHR platform that integrates scheduling, notes, billing, and more into one cohesive system, providing comprehensive practice management for mental health practitioners and private practices.

It’s engineered specifically for the needs of therapists, counselors, and other behavioral health professionals who desire an all-in-one solution for practice management.

Why I Picked TherapyNotes:

I chose TherapyNotes because it provides an extensive suite of features that consolidate various tasks within a single system. Its reputation for a user-friendly interface and reliable customer service also resonated strongly. I concluded that it's "Best for comprehensive practice management" due to its capacity to manage a practice end-to-end, right from appointments to billing, making it a convenient choice for healthcare professionals.

Standout features and integrations: 

TherapyNotes is feature-rich, offering a handy client portal, customizable forms, electronic claims, and even to-do lists for optimum organization. One standout feature is its workflow management, a real game-changer for clinicians who need to stay on top of daily tasks.

When it comes to integration, TherapyNotes has it covered, with credit card processing, Electronic Remittance Advice (ERAs), e-prescribing, and a smooth link with Google Calendar. Trust me, it's a comprehensive tool worth exploring for its potential to streamline your work.

Pros and Cons

Pros:

  • Reliable customer service
  • User-friendly interface
  • Comprehensive practice management

Cons:

  • Limited third-party integrations
  • No customizable templates
  • Lacks a free version

Other Behavioral Health EHR Tools

While the following Electronic Health Record (EHR) systems for behavioral health didn’t make it into our top 10, they still have significant value and are certainly worth exploring further:

  1. Osmind

    For psychiatric practices focusing on innovative treatments

  2. Foothold

    For mental health services with robust reporting

  3. Therap Services

    For a comprehensive system for mental health services

  4. ClinicTracker

    For mental health practitioner collaboration in the mental health field

  5. Procentive

    For integrated EHR and billing solution

  6. Luminello

    Good for psychiatrists and therapists requiring a streamlined EHR

  7. ChartLogic EHR

    Good for mental and behavioral health specialists needing a tailored EHR

  8. Augmedix

    Good for reducing administrative burden through automation

  9. CarePaths

    Good for teletherapy and online practice management

  10. Exym

    Good for behavioral health providers seeking comprehensive management tools

Behavioral Health EHR Selection Criteria

When selecting the best behavioral health EHR to include in this list, I considered common buyer needs and pain points like managing patient data privacy and ensuring compliance with healthcare regulations. I also used the following framework to keep my evaluation structured and fair: 

Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:

  • Manage electronic health records
  • Schedule appointments
  • Process billing and payments
  • Ensure compliance with regulations
  • Facilitate patient communication

Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:

  • Customizable patient intake forms
  • Telehealth capabilities
  • Advanced analytics and reporting
  • Integrated patient portal
  • Mobile app access

Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:

  • Intuitive user interface
  • Minimal learning curve
  • Efficient navigation
  • Responsive design
  • Customizable dashboards

Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:

  • Availability of training videos
  • Access to interactive product tours
  • Presence of chatbots for assistance
  • Offering of webinars for training
  • Use of templates for quick setup

Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:

  • 24/7 availability
  • Multiple support channels
  • Access to a comprehensive knowledge base
  • Prompt response times
  • Quality of technical assistance

Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:

  • Competitive pricing
  • Transparent pricing structure
  • Flexible subscription plans
  • Features included in base price
  • Discounts for long-term contracts

Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:

  • Overall satisfaction rating
  • Feedback on ease of use
  • Comments on customer service
  • Reports on reliability and uptime
  • User testimonials on feature effectiveness

How to Choose Behavioral Health EHR

It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:

FactorWhat to Consider
ScalabilityCan the software grow with your practice? Consider future patient volume, team size, and additional locations.
IntegrationsCheck if it integrates with your existing tools like billing systems or patient portals. Lack of integration can cause workflow disruptions.
CustomizabilityDetermine if it allows you to tailor workflows and forms to suit your practice's specific needs. Avoid rigid systems that don’t adapt to your processes.
Ease of useEvaluate the user interface and navigation. Your team should find it intuitive without extensive training.
Implementation and onboardingAssess the time and resources needed for setup. Quick onboarding with resources like tutorials and support can ease the transition.
CostCompare the total cost, including hidden fees and renewal rates. Ensure it fits your budget without sacrificing essential features.
Security safeguardsVerify data protection measures, such as encryption and access controls, to keep patient information secure.
Compliance requirementsEnsure it meets necessary healthcare regulations like HIPAA. Non-compliance can result in penalties and damage to reputation.

What Is A Behavioral Health EHR?

Behavioral health EHR is software designed to manage patient information, scheduling, and billing in mental health practices. Professionals like therapists, counselors, and psychiatrists generally use these tools to improve patient care and administrative efficiency. Scheduling, billing, and patient record-keeping features help with daily operations and regulatory compliance. Overall, these tools enhance the quality of care and simplify practice management.

Features

When selecting behavioral health EHR, keep an eye out for the following key features:

  • Scheduling: Manages appointments efficiently, reducing no-shows and optimizing time.
  • Billing: Automates billing processes, ensuring accurate and timely payments.
  • Patient record-keeping: Stores and organizes patient information for easy access and compliance.
  • Telehealth capabilities: Facilitates remote consultations, expanding access to care.
  • Customizable forms: Allows tailoring of intake and assessment forms to fit specific practice needs.
  • Analytics and reporting: Provides insights into practice performance and patient outcomes.
  • Patient portal: Offers patients access to their records and communication with providers.
  • Mobile access: Enables use of the system on mobile devices for flexibility and convenience.
  • Security measures: Protects patient data with encryption and access controls.
  • Compliance tools: Ensures adherence to healthcare regulations like HIPAA.

Benefits

Implementing behavioral health EHR provides several benefits for your team and your business. Here are a few you can look forward to:

  • Improved efficiency: Streamlines scheduling and billing, freeing up time for patient care.
  • Enhanced data management: Keeps patient records organized and easily accessible, supporting better decision-making.
  • Increased patient engagement: Patient portals and telehealth options make it easier for patients to access care and information.
  • Regulatory compliance: Built-in compliance tools help ensure adherence to healthcare regulations, reducing risk.
  • Better communication: Facilitates communication between patients and providers, improving care coordination.
  • Cost savings: Automates administrative tasks, reducing overhead and increasing profitability.
  • Flexibility: Mobile access allows you to manage your practice from anywhere, providing convenience and adaptability.

Costs & Pricing

Selecting behavioral health EHR requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in behavioral health EHR solutions:

Plan Comparison Table for Behavioral Health EHR

Plan TypeAverage PriceCommon Features
Free Plan$0Basic scheduling, limited patient records, and basic support.
Personal Plan$20-$50/user/monthAdvanced scheduling, billing capabilities, patient portals, and email support.
Business Plan$50-$100/user/monthFull EHR access, telehealth capabilities, analytics and reporting, and phone support.
Enterprise Plan$100+/user/monthCustomizable workflows, dedicated account manager, advanced security features, and priority support.

Behavioral Health EHR (FAQs)

Here are some answers to common questions about behavioral health EHR:

What are the privacy concerns with EHR systems?

EHR systems must comply with regulations like HIPAA to protect patient data. Ensure the system you choose has strong encryption and access controls. Regular audits and security updates are essential to maintain data integrity and prevent breaches.

How can EHRs improve patient care in behavioral health?

EHRs enhance patient care by providing quick access to complete patient records, enabling more informed treatment decisions. Automated reminders and engagement tools improve communication and follow-ups, while reporting features help track treatment progress and outcomes.

What should I expect during EHR implementation?

EHR implementation involves data migration, staff training, and workflow adjustments. Choose a vendor that offers comprehensive onboarding support, including training videos, webinars, and interactive product tours. Proper planning and resource allocation are crucial for a smooth transition.

Are there EHR systems specifically for smaller practices?

Yes, many EHR vendors offer solutions tailored to smaller practices with simplified features and affordable pricing. These systems focus on core functionalities like scheduling and billing, making them a good fit for practices with limited resources.

How often do EHR systems require updates?

EHR systems typically require regular updates to improve functionality and address security vulnerabilities. Check with your vendor about their update schedule and ensure your system is set to receive updates automatically to minimize disruptions to your practice.

What’s Next:

If you're in the process of researching behavioral health EHR, connect with a SoftwareSelect advisor for free recommendations.

You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.

John Payne
By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.