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As a healthcare professional, I understand the unique challenges that come with coordinating medical appointments. This is where medical scheduling software steps in, offering a web-based solution that can be accessed from both iOS and Android mobile apps. The software helps streamline the process of booking appointments, employee scheduling, managing referrals, scheduling employees, and even handling revenue cycles.

It's more than just an electronic medical record; it's a complete solution that integrates CRM, staffing templates, and medical billing software capabilities like NextGen .So if you're tired of juggling multiple tools and want a streamlined solution to manage your healthcare organization, it's worth considering the options I've gathered here.

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Best Medical Scheduling Software Summary

Best Medical Scheduling Software Reviews

Best for mobile healthcare workforce management

  • Free demo available
  • From $59/user/month
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Rating: 4.2/5

Skedulo is a workforce management platform designed to manage and support mobile healthcare workforces. With a keen focus on simplifying the complexities of dispatching and managing healthcare staff on the go, Skedulo is an optimal choice for healthcare providers prioritizing mobile workforce management.

Why I Picked Skedulo:

I selected Skedulo for its robust capabilities in managing mobile healthcare workforces. It sets itself apart with a dedicated mobile application for on-the-go management and intelligent scheduling features, which I found particularly impressive. In my assessment, it is the 'Best for mobile healthcare workforce management' due to its comprehensive functionality dedicated to this use case.

Standout Features and Integrations:

Skedulo's standout features include real-time workforce visibility, intelligent job scheduling, and a mobile application for staff to check their schedules and log their work. In terms of integrations, Skedulo partners with numerous platforms, including Salesforce and Zapier, facilitating streamlined workflow management across different systems.

Pros and cons

Pros:

  • Excellent integration capabilities with platforms like Salesforce and Zapier
  • Intelligent scheduling feature optimizes staff utilization
  • Real-time workforce visibility aids in efficient management

Cons:

  • Users have reported occasional technical glitches
  • Some features might be overwhelming for smaller teams
  • Interface may have a learning curve for some users

Best for medical practices seeking streamlined appointment management

  • Free demo available
  • From $110/month/provider
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Rating: 4.2/5

RXNT is a versatile scheduling software that caters to the multifaceted requirements of medical practices. It helps to automate the process of scheduling appointments, managing patient records, and aligning resources, particularly excelling at streamlining appointment management.

Why I Picked RXNT:

I picked RXNT due to its intuitive design and comprehensive functionality that cater specifically to medical practices. The platform distinguishes itself with a blend of robust scheduling capabilities and a user-friendly interface that can help improve operational efficiency.

It's this ability to simplify and streamline the appointment management process that makes RXNT 'best for medical practices seeking streamlined appointment management.'

Standout Features and Integrations:

Key features of RXNT include automated appointment reminders, customizable scheduling views, and the ability to manage multiple locations from a single dashboard. These functionalities make it highly adaptable to a variety of practice sizes and types. In terms of integrations, RXNT seamlessly connects with its own suite of products, including RXNT EHR and RXNT Billing, to provide a unified solution for managing patient care and administrative tasks.

Pros and cons

Pros:

  • User-friendly interface with customizable scheduling views
  • Integration with RXNT’s own suite of products
  • Versatile and robust appointment scheduling

Cons:

  • Limited third-party integrations
  • No standalone option for scheduling software
  • High cost when compared to standalone scheduling software

Best for healthcare providers needing integrated communication systems

  • Free demo + free trial available
  • From $19.99/user/month (billed annually)
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Rating: 3.8/5

RingCentral is a comprehensive cloud-based phone system that integrates with various medical scheduling software, providing a unified communication solution for healthcare providers. Its integration capability enables the seamless management of appointments, patient communication, and internal team collaboration.

Why I Picked RingCentral:

RingCentral stood out to me due to its robust integration capabilities and comprehensive communication solution. The combination of phone, video, messaging, and fax into a single platform distinguishes RingCentral from more traditional scheduling tools. This integrated communication system aligns it with the needs of healthcare providers who require efficient communication avenues alongside scheduling, hence making it the 'best for healthcare providers needing integrated communication systems.'

Standout Features and Integrations:

RingCentral offers numerous features such as voice and video conferencing, SMS, team messaging, and fax, all unified in one platform. A unique feature is the advanced call handling that allows routing calls based on the department or user extension. RingCentral integrates with many popular EHR systems and other healthcare applications, providing a more seamless experience between scheduling and communication tasks.

Pros and cons

Pros:

  • Robust integration capabilities
  • Advanced call routing features
  • Unified communication solution in one platform

Cons:

  • More communication-focused than strictly scheduling-centric
  • Potential learning curve due to the variety of features
  • Might be too feature-rich for smaller practices

Best for medical billing with flexible scheduling

  • Free demo available
  • From $429/user/month (billed annually)
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Rating: 3.6/5

AdvancedMD is a medical practice management software that combines robust scheduling tools with an integrated medical billing system. Its flexible appointment management features support the complex billing requirements often found in medical practices.

Why I Picked AdvancedMD:

In my selection process, I found that AdvancedMD stood out due to its dual focus on both flexible scheduling and integrated medical billing. This dual functionality gives it an edge over tools that focus exclusively on scheduling or billing. I believe it's the 'best for medical billing with flexible scheduling' as it delivers both these critical functionalities in a cohesive manner.

Standout Features and Integrations:

AdvancedMD offers versatile scheduling features, including color-coded appointment types, recurring appointments, and waitlist management. It also provides comprehensive billing features, such as automated billing rules, claim scrubbing, and e-remittance. Integrations are available with numerous EHR systems, improving the fluidity of data flow between scheduling, clinical, and billing systems.

Pros and cons

Pros:

  • Wide range of EHR integrations
  • Integrated medical billing
  • Flexible scheduling features

Cons:

  • Might be more than needed for smaller practices without complex billing needs
  • May have a learning curve due to extensive features
  • Higher cost compared to some other scheduling tools

Best for small healthcare clinics seeking simplicity

  • From $25/user/month

Noterro is a cloud-based clinic management software that focuses on simplicity and ease-of-use. It provides a range of features from online booking, charting, billing, and reporting which makes it an excellent choice for small healthcare clinics that seek a simple yet comprehensive solution.

Why I Picked Noterro:

I picked Noterro for this list due to its simplicity and intuitive user interface. Its ease of use and straightforward features differentiate it from more complex systems. I believe it's best for small healthcare clinics that require a simple, all-in-one tool for managing their operations.

Standout Features and Integrations:

Noterro provides essential features like online booking, charting, billing, and reports. While it might not have as extensive a list of integrations as some competitors, it does provide seamless connectivity with Google Calendar, enabling straightforward appointment management.

Pros and cons

Pros:

  • Affordable pricing
  • Includes essential features for clinic management
  • Simple, user-friendly interface

Cons:

  • Online booking feature could be more robust
  • Might lack some advanced features found in higher-end competitors
  • Limited third-party integrations

Best for healthcare providers prioritizing reputation management

  • From $299/user/month
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Rating: 5/5

Review Wave is a healthcare scheduling tool that integrates the facets of patient management, appointment scheduling, and most distinctively, online reputation management. By intertwining operational efficiency and brand reputation, it serves as a valuable resource for healthcare providers that value their online presence and patient feedback.

Why I Picked Review Wave:

I chose Review Wave because it brings together aspects of patient scheduling and reputation management into one platform. While most medical scheduling tools focus primarily on operational efficiency, Review Wave stands out by prioritizing the reputation of the healthcare provider as well.

This makes it 'best for healthcare providers prioritizing reputation management' as it not only assists with scheduling but also helps practices manage and improve their online image.

Standout Features and Integrations:

Review Wave offers a unique feature set including automatic appointment reminders, patient review management, and an integrated communication platform to ensure effective patient interaction. It also stands out with its reputation management tools, which allow providers to easily track and respond to patient reviews. Review Wave integrates with over 35 practice management software systems, facilitating seamless data exchange and reducing the need for manual data entry.

Pros and cons

Pros:

  • Integrates with a wide range of practice management software
  • Unique focus on reputation management
  • Robust scheduling capabilities

Cons:

  • The reputation management focus may not be necessary for all practices
  • Additional setup fee required
  • High starting price

Best for imaging centers needing seamless radiology scheduling

  • Pricing upon request

NovaRIS is a dedicated radiology information system that helps imaging centers to manage their scheduling, billing, and reporting tasks efficiently. Its comprehensive features and radiology-specific design makes it a top choice for imaging centers that require an integrated solution to streamline their daily operations and patient management.

Why I Picked NovaRIS:

I selected NovaRIS for its strong focus on radiology and its broad set of features specifically tailored for this type of medical practice. Unlike other medical scheduling tools that offer general solutions, NovaRIS stands out for its specialization, making it particularly effective for imaging centers.

The platform's scheduling capabilities, combined with other integrated features like reporting and billing, justify why it's 'best for imaging centers needing seamless radiology scheduling.'

Standout Features and Integrations:

NovaRIS stands out with its robust scheduling functionality, enabling imaging centers to manage multiple modality appointments, patients, and resources seamlessly. Its automated reporting and billing features also contribute significantly to the effectiveness of the platform. Integrations-wise, NovaRIS provides connectivity with PACS and EHR systems, ensuring a smooth workflow by eliminating the need for data duplication.

Pros and cons

Pros:

  • Automated billing and reporting functionalities
  • Seamless integration with PACS and EHR systems
  • Comprehensive scheduling features designed specifically for radiology

Cons:

  • The interface might be outdated compared to newer solutions on the market
  • It might be more complex than generalist scheduling tools
  • Pricing information is not readily available

Best for physicians requiring adaptive and intuitive scheduling

  • From $40/user/month

Petal Health offers a flexible medical scheduling platform designed with physicians in mind. Its adaptive and intuitive interface supports streamlined patient management, appointment scheduling, and communication, making it a robust solution for busy physicians.

Why I Picked Petal Health:

I selected Petal Health due to its adaptability and user-friendly interface specifically designed for physicians. Its scheduling capabilities are both robust and intuitive, setting it apart from other software options. Based on its specialized features, I found it best suited for physicians in need of a versatile scheduling system.

Standout Features and Integrations:

Petal Health shines in its scheduling capabilities, providing features such as appointment reminders, waiting list management, and multi-clinic scheduling. It integrates seamlessly with electronic health record (EHR) systems, supporting streamlined patient information access and updates.

Pros and cons

Pros:

  • Effective EHR integration
  • Adaptive scheduling capabilities
  • Intuitive, physician-friendly interface

Cons:

  • Potentially steep learning curve for non-physician users
  • Limited additional features beyond scheduling
  • Pricier than some competitors

Best for patient-centered communication and scheduling

  • From $299/user/month

Solutionreach is a patient engagement platform that provides online scheduling alongside a suite of communication tools. By offering communication features that supplement schedules, it ensures a patient-centered approach to managing healthcare appointments.

Why I Picked Solutionreach:

Solutionreach caught my eye due to its unique focus on enriching patient communication. Unlike other tools that primarily focus on scheduling mechanics, Solutionreach goes a step further by integrating patient communication tools into the mix. This comprehensive, patient-centric approach to scheduling and communication is what makes it 'best for patient-centered communication and scheduling.'

Standout Features and Integrations:

Solutionreach shines with features like two-way text messaging, automated reminders, and telehealth capabilities. Its standout feature is the SR Conversations tool, a HIPAA-compliant text messaging system that allows healthcare providers to communicate with their patients easily.

On the integration side, Solutionreach can sync with most major electronic health record (EHR) and practice management systems, making it easy to fit into an existing IT infrastructure.

Pros and cons

Pros:

  • Broad compatibility with EHR and practice management systems
  • Integrated text messaging system for enhanced communication
  • Patient-centered approach to scheduling

Cons:

  • Focus on communication features might overshadow scheduling capabilities for some users
  • The wide range of features may be overwhelming for small practices
  • Pricing not readily available

Best for physical therapy clinics with high-volume appointments

  • From $85/user/month, (billed annually).

Practice Perfect is a practice management solution that includes a full suite of features specifically designed for physical therapy clinics. The software's robust capacity for handling high volumes of appointments makes it especially suitable for busy physical therapy clinics.

Why I Picked Practice Perfect:

I chose Practice Perfect for this list because it stood out for its capacity to handle high-volume appointments, which is a common requirement for physical therapy clinics. The tool’s focus on this niche, along with its impressive feature set, makes it distinct in a crowded market.

I firmly believe it is 'Best for physical therapy clinics with high volume appointments' as it fulfills this unique need effectively and efficiently.

Standout Features and Integrations:

Among its standout features, Practice Perfect offers intuitive scheduling tools, automated reminders, and detailed reporting, all of which help manage high patient volumes effectively. It also integrates seamlessly with several billing systems, EMR software, and even telehealth solutions, helping to consolidate and streamline operations for physical therapy clinics.

Pros and cons

Pros:

  • Detailed reporting for performance tracking
  • Integrates well with various billing systems and EMR software
  • Excellent for managing high-volume appointments

Cons:

  • Some users have noted customer service could be improved
  • May require training due to its comprehensive features
  • The cost might be prohibitive for smaller practices

Other Medical Scheduling Software

Below is a list of additional medical scheduling software that I shortlisted, but did not make it to the top 10. Definitely worth checking them out.

  1. Nexhealth

    For practices wanting a comprehensive online booking system

  2. DaySmart Appointments

    For small to medium healthcare practices needing efficient booking

  3. Tebra

    Good for independent medical practices seeking EHR solutions

  4. WebPT

    Good for physical therapy clinics in need of specialized scheduling

  5. eClinicalWorks

    Good for comprehensive patient engagement solutions

  6. PracticeSuite

    Good for integrated practice management and EHR functionality

  7. Mend

    Good for practices requiring telehealth and group video scheduling

  8. plato

    Good for hassle-free appointment management and reminders

  9. Luma Health

    Good for health systems seeking optimized patient communication

  10. Intelichart

    Good for automated patient scheduling and reminders

Medical Scheduling Software Selection Criteria

When selecting the best medical scheduling software to include in this list, I considered common buyer needs and pain points like reducing no-shows and improving appointment coordination. I also used the following framework to keep my evaluation structured and fair:

Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:

  • Schedule appointments
  • Send appointment reminders
  • Manage patient records
  • Coordinate staff schedules
  • Facilitate online booking

Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:

  • Telehealth integration
  • Automated patient feedback collection
  • Customizable scheduling templates
  • Multi-location support
  • HIPAA compliance features

Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:

  • Intuitive interface
  • Easy navigation
  • Minimal clicks for core tasks
  • Clear visual design
  • Responsive design for mobile use

Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:

  • Availability of training videos
  • Interactive product tours
  • Access to chatbots for assistance
  • Comprehensive onboarding webinars
  • Pre-built templates for quick setup

Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:

  • 24/7 support availability
  • Multiple support channels
  • Fast response times
  • Access to a knowledge base
  • Personalized support options

Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:

  • Competitive pricing
  • Range of features offered
  • Flexible pricing plans
  • Transparent cost structure
  • Discounts for long-term use

Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:

  • Overall satisfaction ratings
  • Feedback on ease of use
  • Comments on customer support
  • Reports on reliability and uptime
  • User experiences with feature updates

How to Choose Medical Scheduling Software

It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:

FactorWhat to Consider
ScalabilityWill the software grow with your practice? Consider if it can handle more patients, staff, and locations as your practice expands.
IntegrationsDoes it work with your existing tools? Check if it integrates with your EMR, billing, and communication systems.
CustomizabilityCan you tailor it to your needs? Look for options to customize appointment types, notifications, and user roles.
Ease of useIs it user-friendly for your team? Evaluate the interface and test if tasks can be completed quickly and easily.
Implementation and onboardingHow smooth is the setup process? Consider the time and resources needed for full implementation and whether training materials are available.
CostDoes it fit your budget? Compare pricing plans and consider total cost of ownership, including any hidden fees.
Security safeguardsHow does it protect patient data? Ensure it meets industry standards for data protection and HIPAA compliance.
Support availabilityWhat support options are available? Look for 24/7 support, multiple contact methods, and a robust knowledge base.

What Is Medical Scheduling Software?

Medical scheduling software is a tool that helps healthcare providers manage appointments and patient interactions efficiently. Doctors, nurses, and administrative staff generally use these tools to coordinate schedules, reduce no-shows, and improve patient care. Appointment booking, reminders, and patient record management features help with organizing daily operations and enhancing communication. Overall, these tools save time and improve the efficiency of medical practices.

Features of Medical Scheduling Software

When selecting medical scheduling software, keep an eye out for the following key features:

  • Appointment booking: Allows patients to schedule appointments online, reducing phone calls and freeing up staff time.
  • Reminders: Sends automated reminders to patients via text or email, helping to reduce no-shows.
  • Patient record management: Organizes and stores patient information securely, making it easy for staff to access and update records.
  • Staff scheduling: Coordinates staff shifts and availability, ensuring adequate coverage and reducing scheduling conflicts.
  • Telehealth integration: Facilitates virtual appointments, expanding access to care for patients who can't visit in person.
  • Customizable notifications: Tailors alerts and reminders to specific patient or clinic needs, improving communication.
  • Multi-location support: Manages scheduling for practices with multiple locations, ensuring consistency across sites.
  • HIPAA compliance: Ensures that all patient data is handled according to industry regulations, maintaining privacy and security.
  • Analytics and reporting: Provides insights into appointment trends and practice performance, aiding in decision-making.
  • Mobile access: Allows staff and patients to access scheduling information from mobile devices, increasing flexibility and convenience.

Benefits of Medical Scheduling Software

Implementing medical scheduling software provides several benefits for your team and your business. Here are a few you can look forward to:

  • Improved efficiency: Automates scheduling tasks, freeing up staff to focus on patient care and other important duties.
  • Reduced no-shows: Sends automated reminders to patients, decreasing missed appointments and increasing revenue.
  • Enhanced patient satisfaction: Offers easy online booking and communication, making it more convenient for patients to manage their appointments.
  • Better resource management: Coordinates staff schedules and shifts, ensuring optimal coverage and minimizing conflicts.
  • Increased data security: Ensures patient information is securely stored and managed, complying with privacy regulations like HIPAA.
  • Greater flexibility: Supports telehealth and mobile access, allowing patients and staff to connect and manage appointments from anywhere.
  • Insightful analytics: Provides data and reporting tools that help identify trends and make informed decisions to improve practice operations.

Costs and Pricing of Medical Scheduling Software

Selecting medical scheduling software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in medical scheduling software solutions:

Plan Comparison Table for Medical Scheduling Software

Plan TypeAverage PriceCommon Features
Free Plan$0Basic appointment scheduling, patient reminders, and limited support.
Personal Plan$5-$25/user/monthOnline booking, calendar sync, patient notifications, and basic reporting.
Business Plan$26-$50/user/monthAdvanced scheduling tools, multi-location support, HIPAA compliance, and analytics.
Enterprise Plan$51-$100/user/monthCustomizable features, dedicated account manager, API access, and priority support.

People Also Ask (FAQs)

What are the benefits of using legal practice management software?

Using legal practice management software can bring numerous advantages to your practice. Here are five key benefits:

  1. Enhanced Organization: These tools can help you manage and organize all your case files, calendars, contacts, and billing information in one central location.
  2. Time-Saving: Automation of routine tasks such as time tracking, billing, and document management saves valuable time.
  3. Improved Communication: Many software solutions offer communication tools to streamline internal and client communications.
  4. Better Financial Management: Tools often include financial management features such as invoicing, expense tracking, and financial reporting, helping your firm stay on top of its financial health.
  5. Security: Legal practice management software usually comes with strong security measures to protect sensitive client data.

How much does legal practice management software cost?

The pricing of legal practice management software varies greatly depending on the size of your firm, the specific features you require, and the software provider.

What are the typical pricing models for these tools?

Most legal practice management software adopts a per-user, per-month pricing model. This means you pay a certain amount each month for each user who will be accessing the software.

What is the typical range of pricing for legal practice management software?

The cost can range from around $20 per user per month for basic plans to over $100 per user per month for advanced, feature-rich plans.

Which are the cheapest and most expensive legal practice management software?

The cheapest software options include Zola Suite and PracticePanther, which offer plans starting from around $20 per user per month. On the higher end, software like Clio and MyCase can cost upwards of $100 per user per month depending on the features you require.

Are there any free legal practice management software options?

There are few entirely free legal practice management software options due to the comprehensive features these tools provide. However, many software providers offer free trials that allow you to test the software before making a purchase decision. Examples include Clio, PracticePanther, and MyCase.

What’s Next:

If you're in the process of researching medical scheduling software, connect with a SoftwareSelect advisor for free recommendations.

You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.

John Payne
By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.