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As a mental healthcare provider myself, I've witnessed first-hand the massive shift from paper to digital. With therapy software, I was able to make my practices completely paperless, enhancing data collection, streamlining processes in group practices, and making referrals a breeze. This software is particularly beneficial to social workers as it simplifies tasks that used to take hours.

In one sentence, therapy software is a digital tool that revolutionizes how to manage and deliver mental healthcare. The key benefit is that it saves us time, reduces administrative load, and allows us to focus more on patients. This tool directly addresses the pain points many of us have experienced, such as lost patient data, confusing scheduling, and inefficient communication systems.

What Is A Therapy Software?

Therapy software represents a digital toolkit designed for therapists, counselors, and other mental health professionals, which facilitates efficient and effective management of their practices. Typically used by individual practitioners, small-to-large clinics, and hospital settings, these solutions streamline numerous aspects of therapeutic services.

They assist with appointment scheduling, client management, documentation, billing, and even teletherapy sessions, allowing providers to focus more on their clients and less on administrative tasks. More than mere time savers, these tools provide an integrated platform that centralizes resources, enhances service delivery, and ultimately, supports the journey towards improved mental health outcomes.

Best Therapy Software Summary

Tools Price
Valant From $45/user/month
Noterro From $25/user/month
Luminello From $39/user/month
TheraNest From $38/user/month (billed annually)
BestNotes From $50/user/month
My Clients Plus From $24.95/user/month
TherapyNotes From $59/user/month
CounSol From $34.95/user/month
TherapyAppointment From $38/user/month
TherapyZen From $20/user/month
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Compare Software Specs Side by Side

Use our comparison chart to review and evaluate software specs side-by-side.

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Best Therapy Software Reviews

Best for electronic health record management

  • From $45/user/month
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Rating: 3.7/5

Valant is a specialized therapy software that excels in managing electronic health records (EHR). Given the increasing importance of digital health documentation, Valant's adept handling of EHR puts it at the forefront of this domain.

Why I Picked Valant: After careful comparison, I selected Valant for its excellence in EHR management. Its ability to provide a comprehensive, secure, and user-friendly EHR system truly distinguishes it from other platforms. Therefore, for therapists and practices who place a high value on effective health record management, Valant is undoubtedly the best choice.

Standout Features & Integrations:

Valant's EHR system stands out, with its secure and well-structured design that simplifies record-keeping. Beyond EHR, Valant also provides practice management features such as appointment scheduling, billing, and reporting.

Valant further complements these features with integrations such as payment gateways, insurance verification, and telehealth platforms, creating a versatile tool for any therapy practice.

Pros and cons

Pros:

  • Comprehensive feature set
  • Versatile integrations
  • Exceptional EHR management

Cons:

  • Potential learning curve for some users due to feature depth
  • Lack of a free trial or tier
  • Pricing is not readily transparent

Best for small practices with its efficient features

  • From $25/user/month

Noterro is a therapy management tool designed to streamline processes for small practices. The software offers efficient features that handle everything from billing to client communication in an easy-to-use interface.

Why I Picked Noterro: I chose Noterro due to its focus on efficiency, making it a great fit for small practices that need to optimize their operations. Its integrated suite of features caters to the unique needs of smaller operations, delivering exactly what's necessary without overwhelming users with complex functionalities. That's why Noterro stands out as the best for small practices.

Standout Features & Integrations:

Noterro boasts a range of features including online booking, invoicing, client notes, and reminders. It also allows for SOAP (Subjective, Objective, Assessment, Plan) notes, which is invaluable in a therapy context.

Noterro integrates well with popular payment processors and accounting software, making it an all-in-one solution for small practices.

Pros and cons

Pros:

  • User-friendly interface
  • Wide range of features ideal for small practices
  • Affordable and straightforward pricing

Cons:

  • No free tier or trial offered
  • Limited customizability
  • Lacks some advanced features found in other tools

Best for streamlined billing and invoicing

  • From $39/user/month

Luminello is an EHR platform designed with a focus on mental health professionals. Besides its robust electronic medical record (EMR) functionality, it stands out for its streamlined billing and invoicing features, which cater especially well to practices that require efficient financial management.

Why I Picked Luminello: I chose Luminello because of its exceptional billing and invoicing capabilities. In my judgment, it offers a straightforward and organized approach to financial management, a standout feature that sets it apart. Given these merits, it becomes evident why Luminello is the ideal choice for practices needing a streamlined approach to billing and invoicing.

Standout Features & Integrations:

Luminello's key features include charting, e-prescribing, telepsychiatry, and of course, comprehensive billing, electronic claims, and invoicing. Its billing functionality incorporates insurance, private pay, and sliding scale options, which contribute to its flexibility and ease of use.

Luminello integrates well with credit card processing systems and accounting software like QuickBooks, making the transition to digital billing smoother for practices.

Pros and cons

Pros:

  • Robust integration with accounting software
  • Multiple payment methods supported
  • Excellent billing and invoicing functionality

Cons:

  • Targeted more toward mental health professionals, may not suit other healthcare practices
  • Potential extra costs for premium features
  • Higher starting price point than some competitors

Best for user-friendly documentation and note-taking

  • 21-day free trial available
  • From $38/user/month (billed annually)

TheraNest is a HIPAA-compliant comprehensive practice management software designed specifically for mental health professionals. It stands out for its user-friendly documentation and note-taking features, offering streamlined ways to record, store, and access client information.

Why I Picked TheraNest: In evaluating several tools, I chose TheraNest primarily because of its user-friendly interface for documentation and note-taking. It offers an excellent balance of simplicity and functionality in this area, standing out among the competition. Its note-taking feature, in particular, was judged to be the best fit for practices that require extensive and efficient documentation.

Standout Features & Integrations:

TheraNest includes useful features such as appointment reminders, billing, and electronic health record (EHR) management. Its standout feature, however, is its easy-to-use note-taking and documentation system. The software can also integrate with various other tools, including calendar apps, billing software, and EHR systems, enabling a well-coordinated workflow.

Pros and cons

Pros:

  • Seamless integration with other tools
  • Robust set of features including appointment reminders and EHR
  • User-friendly documentation and note-taking

Cons:

  • The interface might be overwhelming for some users due to the numerous features
  • May include features not needed by smaller practices
  • Slightly expensive starting price

Best for integrated customer relationship management

  • From $50/user/month

BestNotes is a comprehensive EHR and CRM solution that caters specifically to behavioral health and addiction treatment. It integrates customer relationship management with electronic health records, making it an ideal tool for practices that require a blend of patient care and business management.

Why I Picked BestNotes: In my quest for a tool that balanced medical record management with customer relationship management, BestNotes was a clear standout. Not many platforms offer a seamless blend of EHR and CRM, which is where BestNotes carves out its niche. I selected it as the best for integrated CRM because it skillfully addresses both the business and clinical needs of a practice.

Standout Features & Integrations:

BestNotes offers an impressive array of features including appointment scheduling, billing, telehealth, and of course, CRM. Its CRM feature is particularly robust, allowing for comprehensive real-time tracking of customer interactions. In terms of integrations, BestNotes partners with labs, billing services, and other health IT vendors, facilitating smooth data exchange.

Pros and cons

Pros:

  • Wide variety of integrations
  • Good array of features including telehealth
  • Strong focus on integrated CRM

Cons:

  • Limited customizability
  • Significant one-time setup fee
  • Higher starting price point

Best for flexible scheduling and appointment reminders

  • From $24.95/user/month

My Clients Plus is a healthcare practice management system that offers a comprehensive suite of tools. It excels particularly in its scheduling features, making it a top choice for those needing flexibility and reliability in scheduling appointments and sending reminders.

Why I Picked My Clients Plus: In my comparison, I selected My Clients Plus for its impressive flexibility in scheduling and efficient appointment reminder system to avoid no-shows and cancellations. This software stands out for its intuitive and adaptable scheduling interface, which can greatly enhance practice management.

The tool's exceptional scheduling capabilities justified my choice of it being the best for flexible scheduling and appointment reminders.

Standout Features & Integrations:

My Clients Plus has robust features including electronic billing, detailed reporting, and most notably, an excellent scheduling system that can handle individual and group sessions, and send automated reminders.

This software integrates seamlessly with other systems like electronic health records (EHRs), and insurance billing software, ensuring that different aspects of a practice can communicate efficiently.

Pros and cons

Pros:

  • Seamless integrations with other systems
  • Comprehensive feature set including EHR and billing
  • Strong scheduling and appointment reminder system

Cons:

  • The user interface may seem outdated compared to some competitors
  • Steeper learning curve due to a feature-rich interface
  • Higher starting price compared to some alternatives

Best for comprehensive practice management

  • From $59/user/month

TherapyNotes is a cloud-based mental health practice management solution that covers various areas, including scheduling, to-do lists, notes, billing, and electronic health records. It offers a comprehensive solution that can streamline and automate the management of a mental health practice.

Why I Picked TherapyNotes: TherapyNotes was selected for this list because it provides a well-rounded solution for managing all aspects of a mental health practice. It stood out to me in terms of its comprehensive features and ease of use.

I judged it to be the best comprehensive practice management tool due to its wide range of capabilities, from billing to patient communication.

Standout Features & Integrations:

TherapyNotes offers an array of features, including appointment scheduling, treatment planning, note templates, intake forms, progress notes, and document management. It has a patient portal for secure messaging and appointment requests, which sets it apart. It also integrates well with other tools and services like ERAs, credit card processing, and Google Calendar.

Pros and cons

Pros:

  • Patient portal for secure messaging and appointment requests
  • Integration with various other tools and services
  • Comprehensive suite of features

Cons:

  • Limited customization options
  • Learning curve due to the comprehensive nature of the tool
  • May be expensive for smaller practices

Best for customizability and variety of features

  • From $34.95/user/month

CounSol is a robust therapy management software that offers a wide array of customizable features to optimize the daily operations of your practice. The wealth of options offered makes CounSol an ideal solution for therapists seeking customizability and diverse functionalities in one platform.

Why I Picked CounSol: In my judgment, CounSol's breadth of features and adaptability set it apart. I chose it due to its extensive customizability, which allows users to tailor the platform to their specific practice needs. Additionally, it offers a rich assortment of features which cements its position as the best for customizability and variety.

Standout Features & Integrations:

CounSol offers key features such as appointment scheduling, billing, and HIPAA compliance secure video sessions, alongside a client portal that enables easy communication and information sharing. It also shines with its custom forms and templates that can be tailored to private practice needs.

For integrations, CounSol works well with platforms like PayPal and Stripe for payment processing, ensuring a smooth transaction experience.

Pros and cons

Pros:

  • Convenient payment processing integrations
  • Wide array of features
  • High level of customizability

Cons:

  • Interface can feel overwhelming due to the range of options
  • Lacks a free plan beyond the trial period
  • Higher starting price compared to some competitors

Best for telehealth functionalities

  • From $38/user/month

TherapyAppointment is a software solution designed for mental health professionals, offering robust telehealth functionalities. The tool assists therapists in managing their practice remotely while providing secure video conferencing options for sessions, aligning it well with the requirements of telehealth.

Why I Picked TherapyAppointment: In making my choice, I weighed the rising trend of telehealth services against the software offerings in the market. TherapyAppointment stood out due to its focus on seamless and secure remote sessions, something critical for the current healthcare climate. This commitment to telehealth functionalities is why I pegged it as the best in this area.

Standout Features & Integrations:

TherapyAppointment comes with features such as appointment reminders, billing, insurance claims, and a client portal, but the standout is undoubtedly its telehealth capabilities. Its secure video conferencing feature allows practitioners to conduct remote sessions effortlessly.

The platform integrates well with common health software, ensuring a smooth flow of information between systems.

Pros and cons

Pros:

  • Straightforward pricing
  • Comprehensive feature set for practice management
  • Specialized in telehealth functionalities

Cons:

  • Lack of a free tier or trial
  • Limited customizability
  • Might be expensive for smaller practices

Best for intuitive client management

  • From $20/user/month

TherapyZen is a comprehensive therapy management software that simplifies the intricate aspects of therapy practices. Its intuitive interface and robust functionalities help to streamline client management, reinforcing its position as the best tool for this task.

Why I Picked TherapyZen: I chose TherapyZen because of its user-friendly design and impressive client management features. In contrast to some software that can be overwhelming, TherapyZen's intuitive design makes navigating through different tasks an effortless process.

Additionally, its client management functionalities are comprehensive and well-structured, making it an excellent choice for therapists aiming to optimize their client-related processes.

Standout Features & Integrations:

TherapyZen offers a variety of standout features, such as its comprehensive client profiles, intuitive scheduling system, and secure telehealth capabilities. It also comes with an effective billing system and detailed reporting tools, which simplify the administrative aspect of therapy practices.

For integrations, TherapyZen seamlessly works with platforms like Google Calendar and Stripe, enhancing the overall functionality and versatility of the software.

Pros and cons

Pros:

  • Affordable pricing
  • Comprehensive client management features
  • User-friendly interface

Cons:

  • No permanent free tier after the trial period
  • Lack of advanced customization options
  • Limited integrations

Other Therapy Software

Below is a list of additional therapy software that I shortlisted, but did not make it to the top 10. Definitely worth checking them out.

  1. Oracle Cerner

    Best for scalability in large practices

  2. SimplePractice

    Best for its robust client portal

  3. DrChrono

    Good for customizable EHR solutions

  4. AdvancedMD

    Good for integrated medical office software suite

  5. Mend

    Good for telemedicine and patient engagement features

  6. athenaOne

    Good for cloud-based comprehensive healthcare management

  7. PracticeSpace

    Good for secure practice management and online therapy

  8. eTherapyPro

    Good for easy access to licensed online therapists

  9. Quenza

    Good for expanding e-therapy services with client engagement tools

  10. OnCall Health

    Good for virtual care platform focused on security

  11. TheraPlatform

    Good for telehealth video conferencing and practice management

  12. Brighter Vision

    Good for professional website design for therapists

  13. Owl Practice

    Good for Canadian therapists with PHIPA-compliant requirements

More Therapy Software Reviews

Selection Criteria For Therapy Software

When selecting therapy software, there are key considerations that can significantly impact the efficacy and efficiency of your practice. Having personally tried and evaluated numerous therapy software tools, I've identified some crucial features and aspects that can truly elevate these tools above the rest.

Core Functionality

  • Client Management: The tool should allow therapists to manage their clients effectively. This includes scheduling appointments, tracking session history, and storing relevant client information.
  • Documentation: Therapists should be able to easily take notes, store, and retrieve session documents and client files.
  • Billing and Invoicing: The tool should facilitate the management of financial transactions including session fees, insurance billing, and client invoicing.

Key Features

  • Secure Telehealth Capabilities: Given the current trend towards remote sessions, software should provide a secure and reliable platform for online therapy.
  • Integrated Scheduling: It should be easy for both the therapist and the client to schedule, reschedule, and cancel appointments.
  • Customizable Templates: The ability to customize note-taking and documentation templates can significantly streamline administrative tasks.

Usability

  • Intuitive Interface: For therapy software, having an interface that is easy to navigate can save precious time and allow therapists to focus more on their clients. Tools that clearly label and logically organize features are essential.
  • Easy Onboarding: The tool should offer helpful tutorials, guides, and customer support to make the transition to new software as smooth as possible.
  • Responsive Customer Support: Since issues and questions can arise at any time, responsive and knowledgeable customer support is a must. The tool should offer multiple channels for support, such as email, chat, and phone services that work on any mobile device (android/iOS).

Most Common Questions Regarding Therapy Software

What are the benefits of using therapy software?

Using therapy software can greatly improve the efficiency of therapy practice. Here are five key benefits:

  1. Enhanced Organization: It provides a single, centralized location for client information, notes, scheduling, and billing.
  2. Streamlined Documentation: Therapy software often includes templates and tools for easy note-taking and report generation.
  3. Improved Communication: Many tools include secure messaging systems for easy communication with clients.
  4. Simplified Scheduling: Therapy software typically includes a calendar system, making it easier to schedule and manage appointments.
  5. Telehealth Capabilities: With the growing popularity of online therapy sessions, many software offer built-in video conferencing features.

How much do therapy software tools typically cost?

Pricing for therapy software can vary widely depending on the features, the size of the practice, and the specific needs of the therapist.

What are the typical pricing models for therapy software?

The most common pricing model is a subscription-based model, where you pay a recurring fee, usually monthly or annually. Some tools also offer a tiered pricing model, where the cost depends on the number of features you want access to.

What is the typical range of pricing for therapy software?

The pricing for therapy software can range anywhere from $10 per user per month to over $100 per user per month. Some tools also have a one-time setup fee or require a minimum number of users.

What is the cheapest therapy software?

Of the tools I’ve looked at, TheraNest offers a competitive starting price, from $39 per user per month.

What is the most expensive therapy software?

DrChrono, known for its comprehensive features, is one of the more expensive options with plans starting from $199 per user per month.

Are there any free therapy software options?

While most therapy software options come with a cost, there are some that offer limited free plans or trial periods, which can be a good way to test out the software before committing to a paid plan. It’s important to note, however, that free plans often come with limitations, and upgrading to a paid plan may be necessary to access all features.

Summary


In conclusion, selecting the right therapy software can significantly impact the efficiency and effectiveness of therapy practice. From client communication and scheduling to note-taking and billing, these tools are designed to streamline your practice management. However, every tool is not created equal, and it's crucial to understand your specific needs before making a decision.

Here are three key takeaways from this buyer's guide:

  1. Understand Your Needs: This is the most crucial step. Outline your key requirements, whether that's telehealth capabilities, advanced note-taking, secure messaging, or comprehensive scheduling features. Once you have a clear idea of what you need, it will be easier to find a tool that meets those needs.
  2. Consider the Pricing: Pricing for therapy software can vary widely, so it's essential to consider what you're getting for your money. Remember to look beyond just the monthly subscription fee—consider setup fees, the number of users, and any additional costs that may be associated with your desired features.
  3. Ease of Use Matters: Even the most feature-rich therapy software can be a headache if it's not user-friendly. A well-designed, intuitive interface can save you a significant amount of time and energy. Consider how easy it is to navigate the software, how quickly you can perform common tasks, and whether the vendor offers good customer support.

What Do You Think?

While I've endeavored to provide a comprehensive list of the best therapy software available, the tech world is always evolving, and there may be excellent options I haven't included. If you use or know of a great therapy software that you think should be on this list, I'd love to hear about it! Your contributions can make this guide even more valuable for everyone. Please feel free to share your suggestions.

John Payne
By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.