Revolutionizing Hospice Care: Top 22 Software Solutions In The Spotlight
10 Best Hospice Software Shortlist
Here's my pick of the 10 best software from the 22 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
In my experience, I've found that the right software can make a world of difference in hospice management. This is why I've meticulously curated this selection of the best hospice software solutions, with each tool's unique capabilities evaluated against the challenges you face daily.
Whether it's the seamless interdisciplinary communication of WellSky or the detailed symptom tracking by InfoAnywhere, each tool addresses specific pain points in hospice care. Some facilitate care coordination and scheduling, like Smartcare, while others, like Netsmart provide holistic solutions for home care and hospice operations.
In essence, these tools are designed to address the unique demands of home health care. Each product is chosen for its ability to empower you to manage time, resources, and patient care effectively. I believe that by exploring these options, you'll find the perfect tool to help you deliver outstanding quality care.
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Best Hospice Software Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for integrating care coordination and scheduling | Not available | Pricing upon request. | Website | |
| 2 | Best for customizable case management | Not available | Pricing upon request. | Website | |
| 3 | Best for seamless interdisciplinary communication | Not available | From $49/user/month | Website | |
| 4 | Best for holistic home care and hospice solutions | Not available | Pricing upon request. | Website | |
| 5 | Best for intricate healthcare process modeling | 7-day free trial | Pricing upon request. | Website | |
| 6 | Best for patient-centric clinical documentation | Not available | From $69/user/month, (min 10 seats). | Website | |
| 7 | Best for multipurpose medical and non-medical home care | Not available | From $500/user/month | Website | |
| 8 | Best for detailed care and symptom tracking | Not available | Pricing upon request. | Website | |
| 9 | Best for mobile-friendly hospice care | Not available | From $140/user/month, (billed annually). | Website | |
| 10 | Best for comprehensive hospice management | Not available | Pricing upon request. | Website |
Best Hospice Software Reviews
Smartcare stands out as hospice software that expertly combines care coordination and scheduling into one integrated system. This well-designed tool offers a reliable solution to smoothly manage both aspects, ensuring no details are missed in hospice care.
Why I Picked Smartcare: I picked Smartcare for this list due to its integrated approach to care coordination and scheduling. Few software solutions can match its ability to intertwine these two vital aspects of hospice care so efficiently. Therefore, if you are looking for a tool that gives you a centralized management system, Smartcare fits the bill perfectly.
What do you get for free? Smartcare offers a free demo but doesn't provide a free tier or trial. You need to contact their sales team for a more detailed exploration of their offerings.
Standout features & integrations:
Smartcare has robust features like care plan creation, task management, real-time alerts, and caregiver schedules. Their software also integrates with popular billing and payroll systems, making financial management simpler.
Pros and cons
Pros:
- Seamless integration with billing and payroll systems
- Real-time alerts for improved workflow management
- Integrated approach to care coordination and scheduling
Cons:
- Lack of direct-to-patient communication features
- Pricing information is not publicly available
- No free tier or trial available
Silent Partner is a hospice software that offers a unique focus on customizable case management. The tool stands out for its adaptability, ensuring a customized approach to each individual case, making it a suitable fit as the 'best for customizable case management'.
Why I Picked Silent Partner: Silent Partner caught my eye due to its emphasis on customization. In the sea of hospice software, its ability to adapt case management to specific needs sets it apart. Given the diversity of patient needs in hospice care, this flexibility justifies its status as the 'best for customizable case management'.
What do you get for free?
Silent Partner does not offer a free tier or free trial. You would need to contact the company directly for a demo or to inquire about their pricing structure.
Standout features & integrations:
Key features of Silent Partner include customizable case management, detailed reporting, and efficient donor management. Though specific integration partners are not mentioned, the platform is designed to accommodate necessary integrations for smooth operations.
Pros and cons
Pros:
- Efficient donor management
- Detailed reporting capabilities
- Customizable case management
Cons:
- Limited information about integrations
- Pricing information not directly available
- Lack of a free tier or trial
WellSky is a hospice software solution that excels in fostering clear and efficient interdisciplinary communication. This attribute, vital for hospice care, makes it a leading choice for anyone seeking seamless coordination among healthcare teams.
Why I Picked WellSky: WellSky entered my selection due to its superior communication capabilities. This tool distinguishes itself through features that promote clear communication among different healthcare disciplines. I firmly believe that effective interdisciplinary communication is key to delivering quality hospice care, and this is why I've picked WellSky as the best for this crucial function.
What do you get for free?
WellSky does not have a free tier or trial. To learn more about the platform's capabilities and pricing, potential users should contact the company for a demonstration.
Standout features & integrations:
WellSky offers features like care team coordination, patient symptom tracking, and quality measure reporting all in one place. Its system also integrates seamlessly with third-party billing services and pharmacies, enabling smooth workflows across diverse operational areas.
Pros and cons
Pros:
- Features for patient symptom tracking and quality measure reporting
- Robust integration with billing services and pharmacies
- Emphasizes on interdisciplinary communication
Cons:
- Detailed specification of its features is limited
- Pricing is not readily available
- Does not offer a free tier or trial
Netsmart is a cloud-based, clinical point-of-care system designed for human services and post-acute care providers to meet the functionality of the specific workflow requirements.. The tool integrates various aspects of care delivery, from billing and scheduling to electronic health records (EHRs), promoting a more holistic approach to patient care.
Why I Picked Netsmart: Netsmart earned a place on this list because of its comprehensive feature set that covers every aspect of home care (including HIPAA-compliant) and hospice management. Its ability to consolidate various care processes into one platform makes it a standout tool. In terms of holistic care solutions for home care and hospice services, I find Netsmart offers unparalleled functionality.
What do you get for free?
Netsmart does not provide a free tier or trial but offers a free demonstration upon request to help potential customers understand its features and benefits.
Standout features & integrations:
Netsmart comes with a host of valuable features such as patient information management, scheduling, billing, and analytics. It integrates well with many other healthcare software systems, enabling smooth data transfer and improved overall care coordination.
Pros and cons
Pros:
- Holistic approach to care delivery
- Excellent integration capabilities
- Offers a comprehensive set of features for home care and hospice services
Cons:
- Might have a steeper learning curve due to its extensive features
- Pricing information is not publicly available
- No free trial or tier available
Trisotech is a software tool designed to support complex process modeling in the healthcare sector. Given its capacity to handle intricate process workflows and model them effectively, it's best for healthcare organizations that need to navigate and optimize complex operational procedures.
Why I Picked Trisotech: I picked Trisotech due to its advanced process modeling capabilities, which are ideal for the intricacies often present in healthcare. Comparing it with other tools, Trisotech stood out for its comprehensive features and the level of detail it brings to process modeling. This specificity makes it the best for healthcare organizations striving to streamline and optimize their procedures.
What do you get for free?
Trisotech does not offer a free plan or trial. Instead, they provide a demo upon request to help prospective users understand the software's capabilities.
Standout features & integrations:
Key features of Trisotech include intricate process modeling, digital transformation, and workflow optimization. The software doesn't mention specific integrations, but its flexible design should allow it to be incorporated into a variety of IT environments.
Pros and cons
Pros:
- Can help optimize workflows and foster digital transformation
- Tailored for the complexity of healthcare procedures
- Advanced process modeling capabilities
Cons:
- Lack of clarity on specific software integrations
- May have a steep learning curve for those new to process modeling
- No free plan or trial
Axxess is a healthcare software that emphasizes creating comprehensive, patient-focused clinical documentation. This user-friendly software helps you effectively manage your care services while keeping the patient at the center of all processes.
Why I Picked Axxess: The reason I chose Axxess is because of its strong focus on patient-centric documentation. The tool simplifies the task of creating comprehensive and coherent clinical records that prioritize patient needs. This makes Axxess hospice particularly suitable for patient-focused care organizations.
What do you get for free?
Axxess does not offer a free tier but provides a free demo to give potential users an idea of what they can expect from the software.
Standout features & integrations:
Axxess provides comprehensive clinical documentation features, robust scheduling, and billing functionalities. Additionally, it offers seamless integration with major electronic health record systems, allowing for efficient data sharing and management.
Pros and cons
Pros:
- Comprehensive feature set
- Seamless integration with electronic health record systems
- Robust patient-centric documentation capabilities
Cons:
- User interface may be challenging for non-tech-savvy users
- Requires annual billing for pricing
- No free tier available
CareVoyant is a versatile software solution that caters to both medical and non-medical home care needs. Its comprehensive feature set covers an array of requirements, ensuring efficient care delivery regardless of the complexity or nature of care needed.
Why I Picked CareVoyant: I chose CareVoyant because of its versatility. Its all-encompassing capability to handle both medical and non-medical home care needs separates it from the crowd. For establishments dealing with varied care requirements, CareVoyant is a standout choice.
What do you get for free?
CareVoyant does not offer a free tier or trial. However, they provide a free demo upon request to give potential users an overview of their services and features.
Standout features & integrations:
With CareVoyant, you get a full suite of features that cover scheduling, billing, electronic visit verification (EVV), and clinical records. It integrates seamlessly with major healthcare coding systems and electronic health record systems, improving interoperability.
Pros and cons
Pros:
- Robust integration capabilities
- Comprehensive feature set, including EVV and clinical records
- Handles both medical and non-medical home care
Cons:
- Interface can be complex for new users
- Higher starting price compared to other options
- No free tier or trial available
InfoAnywhere is a tool focused on detailed symptom and care tracking for home care and hospice services. It offers an integrated platform that combines various aspects of patient care, focusing especially on the rigorous tracking of patient symptoms and the progression of their condition.
Why I Picked InfoAnywhere: When it comes to tracking patient symptoms and care detail, I determined that InfoAnywhere provides a unique and effective solution. I picked InfoAnywhere because it's one of the few tools that emphasize comprehensive tracking of patient symptoms and care, thereby offering a critical advantage for home care providers.
What do you get for free?
InfoAnywhere does not have a free tier, but they do provide a free demonstration of their product to potential users.
Standout features & integrations:
InfoAnywhere features a comprehensive suite for tracking patient symptoms, medication management, care plan documentation, and reporting. Furthermore, it integrates well with various electronic health record systems, enabling seamless data exchange for enhanced care delivery.
Pros and cons
Pros:
- Detailed medication management feature
- Integration with various electronic health record systems
- Robust symptom tracking and reporting capabilities
Cons:
- Could be complex for new users due to detailed tracking features
- Pricing information not publicly disclosed
- No free tier or trial available
Alora home health software is a cloud-based solution designed to facilitate efficient operations and care in a hospice setting. It's a comprehensive solution that stands out for its impressive mobile app accessibility, making it best for hospice care providers needing a flexible, on-the-go solution.
Why I Picked Alora: I chose Alora for this list due to its robust mobile capabilities. In the selection process, Alora stood out for its ease of use on mobile devices (Android/IOS), allowing healthcare providers to access and update patient data in real-time while on the field. This aspect makes it particularly useful for hospice care, where caregivers frequently move between locations.
What do you get for free?
Alora does not offer a free plan, but they do provide a free demo for interested customers to get a feel of the software and its functionalities.
Standout features & integrations:
Alora boasts a range of valuable features, including Electronic Visit Verification (EVV), comprehensive patient documentation, and referral tracking, and handles all payers (Medicare/Medicaid). Uniquely tailored for hospice service billing, including per diem tracking and Medicare reimbursement. It integrates seamlessly with several popular third-party applications, enhancing its functionality and ease of use.
Pros and cons
Pros:
- Seamless integration with third-party applications
- Comprehensive feature set including EVV and patient documentation
- Mobile-friendly interface for on-the-go access
Cons:
- Billed annually, which may not be preferred by some organizations
- The pricing could be considered high for smaller organizations
- No free plan is available
HospiceWorks provides a complete suite of tools for hospice care management. It has been designed to manage all aspects of hospice care, aligning with its 'best for comprehensive hospice management' description.
Why I Picked HospiceWorks: I picked HospiceWorks for its commitment to comprehensive care management, which I find unmatched in its capacity to cater to a variety of hospice needs. The tool's wide-ranging functionalities cover patient tracking, team coordination, and regulatory compliance, earning it the 'best for comprehensive hospice management' title.
What do you get for free?
HospiceWorks does not offer a free tier or trial. Prospective customers must contact the company for a demo and pricing information.
Standout features & integrations:
HospiceWorks comes with an array of crucial features, including scheduling, charting, billing, and reporting, alongside a patient and family portal for improved communication. It also integrates with some of the popular electronic health record (EHR) systems for smoother data exchange.
Pros and cons
Pros:
- Dedicated patient and family portal
- Seamless integration with popular EHR systems
- Comprehensive suite of hospice management tools
Cons:
- Potential learning curve due to the range of features
- Pricing information not readily accessible
- No free trial or free tier available
Other Hospice Software
Below is a list of additional hospice software that we shortlisted but did not make it to the top 10. Definitely worth checking them out.
- VigilanceSanté
For meticulous medication management
- AxisCare
For powerful scheduling and billing features
- CareSmartz360
Good for efficient scheduling and billing
- Jotform Hospice Management Software
Good for customizing forms and data collection
- HospiceTools
Good for ease of use across devices
- Medalogix
Good for data-driven patient care decisions
- SmartMD
Good for integration with speech recognition technology
- Homecare Homebase
Good for hospice-specific workflow optimization
- MatrixCare
Good for comprehensive care delivery management
- KanTime
Good for palliative care at home
- CareAcademy
Good for caregiver training and certification
- Praxis
Good for AI-assisted charting and patient documentation
Hospice Software Selection Criteria
When selecting the best hospice software to include in this list, I considered common buyer needs and pain points like managing patient care coordination and ensuring compliance with healthcare regulations. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Manage patient records
- Coordinate care plans
- Track medication administration
- Schedule appointments
- Generate compliance reports
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Telehealth capabilities
- Mobile app access
- Customizable dashboards
- Advanced analytics tools
- Integration with wearable devices
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive interface design
- Easy navigation
- Minimal learning curve
- Clear labeling of features
- Responsive design
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to templates
- Live webinars or workshops
- Supportive chatbots for guidance
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 availability
- Multiple contact channels
- Response time efficiency
- Access to support documentation
- Personalized assistance
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Feature set for the price
- Flexible pricing plans
- Discounts for annual billing
- Free trial availability
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Commonly praised features
- Reported issues or bugs
- Frequency of updates
- Feedback on customer service
How to Choose Hospice Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Can the software grow with your practice? Consider future patient volume and staff increases. Look for flexible plans that accommodate growth. |
| Integrations | Does it work with your existing tools? Check for compatibility with EHR systems, billing software, and communication platforms. |
| Customizability | Can you tailor it to your needs? Ensure you can adjust workflows and reports to fit your practice's processes. |
| Ease of use | Is it user-friendly for your team? Look for simple interfaces and minimal training requirements to prevent workflow disruptions. |
| Implementation and onboarding | How smooth is the transition? Evaluate available support, training materials, and timelines to get up and running without hassle. |
| Cost | Does it fit your budget? Compare pricing models and total costs, including hidden fees, to ensure affordability over time. |
| Security safeguards | Are patient data and records safe? Verify encryption, access controls, and compliance with healthcare data regulations like HIPAA. |
| Compliance requirements | Does it meet industry standards? Ensure the software adheres to all necessary healthcare regulations and reporting standards relevant to your area. |
What Is Hospice Software?
Hospice software is a tool designed to manage patient care, scheduling, and administrative tasks in hospice settings. Healthcare professionals like nurses, administrators, and care coordinators use these tools to improve patient care and operational efficiency. Features like patient record management, care plan coordination, and compliance tracking help with organizing care and maintaining standards. Overall, these tools enhance the ability to provide compassionate and efficient care to patients.
Features of Hospice Software
When selecting hospice software, keep an eye out for the following key features:
- Patient record management: Keeps detailed records of patient information and medical history for easy access and organization.
- Care plan coordination: Helps in scheduling and tracking patient care activities, ensuring everyone is on the same page.
- Compliance tracking: Ensures adherence to healthcare regulations and standards, reducing the risk of non-compliance.
- Scheduling and appointments: Manages staff schedules and patient appointments to optimize time and resources.
- Telehealth capabilities: Provides remote care options for patients, expanding access to services.
- Customizable dashboards: Allows users to tailor their view and prioritize information relevant to their roles.
- Mobile app access: Enables care coordination and information access on-the-go, increasing flexibility.
- Advanced analytics tools: Offers insights into operations and patient care through data analysis.
- Integration with existing systems: Ensures compatibility with current tools like EHR systems for seamless operations.
- Security safeguards: Protects sensitive patient data through encryption and secure access controls.
Benefits of Hospice Software
Implementing hospice software provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved patient care: Enhances coordination and management of care plans, leading to better patient outcomes.
- Time efficiency: Automates scheduling and administrative tasks, freeing up time for direct patient care.
- Regulatory compliance: Tracks and manages compliance with healthcare regulations, reducing the risk of penalties.
- Enhanced communication: Facilitates better communication among care team members through shared access to patient records.
- Data-driven insights: Provides analytics tools that offer valuable insights into operations and patient care trends.
- Flexibility: Offers mobile access and telehealth capabilities, allowing care to be delivered remotely when needed.
- Security of information: Protects patient data with strong security measures, ensuring confidentiality and trust.
Costs and Pricing of Hospice Software
Selecting hospice software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in hospice software solutions:
Plan Comparison Table for Hospice Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic patient record management, limited scheduling, and basic compliance tracking. |
| Personal Plan | $10-$30/user/month | Patient record management, scheduling, compliance tracking, and basic analytics. |
| Business Plan | $50-$100/user/month | Advanced scheduling, care plan coordination, integration with EHR, and mobile access. |
| Enterprise Plan | $150-$300/user/month | Full feature set including telehealth, advanced analytics, custom dashboards, and premium support. |
Most Common Questions Regarding Hospice Software (FAQ's)
What are the benefits of using hospice software?
Hospice software offers several advantages, including:
- Improved Patient Care: By automating administrative tasks, caregivers can dedicate more time to patient care. This also helps reduce errors associated with manual data entry.
- Streamlined Communication: Hospice software enables seamless communication between caregivers, patients, and their families, promoting transparency and shared decision-making.
- Efficient Scheduling: With such software, managing appointments, caregiver shifts, and other scheduling aspects becomes efficient and straightforward.
- Simplified Billing: These tools often include billing and invoicing functionalities, making financial management easier and more accurate.
- Compliance Assurance: Hospice software can help maintain compliance with industry regulations, reducing the risk of violations and penalties.
How much does hospice software cost?
The pricing for hospice software varies widely based on factors such as the number of users, specific features, and the vendor’s pricing model. Some vendors offer subscription-based pricing, where you pay a monthly or annual fee for access to the software. Others may operate on a per-user pricing model, where the cost is based on the number of staff using the software.
What is the typical range of pricing for hospice software?
The typical pricing range for hospice software can start from around $20 per user per month for basic plans and go up to several hundred dollars per month for advanced plans offering more features and capabilities.
What are the cheapest and most expensive hospice software options?
While prices vary depending on features and number of users, on the lower end, Jotform Hospice Management Software starts at around $25 per user per month. On the higher end, tools like MatrixCare can cost several hundred dollars per user per month.
Are there any free hospice software options available?
While most hospice software options are paid, some vendors do offer free trials or freemium versions of their tools. These typically have limited features compared to the full versions but can still provide valuable services for small or startup hospice care providers. It’s important to note that even with these free options, there may be costs associated with setup, training, and maintenance.
What’s Next:
If you're in the process of researching hospice software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations..