22 Best Web-Based Medical Billing Software Reviewed for 2024
10 Best Web Based Medical Billing Software Shortlist
Here's my pick of the 10 best software from the 22 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
As someone who's been deep in the trenches of healthcare management, I understand the difficulties that come with medical billing. That's why I've taken the time to evaluate the best web-based medical billing software available today. Each tool on this list streamlines the billing process, making it more efficient and less error-prone for billing companies.
The benefits are clear: you'll save time, minimize errors, and improve your overall revenue cycle management. The major pain points these tools address include complex coding, missed charges, and time-consuming manual entry. So trust me when I say that the software solutions listed here could be just the solution you're looking for. Let's take a closer look at these fantastic options together.
What Is A Web Based Medical Billing Software?
Web based medical billing software is a digital platform that medical practitioners and medical offices employ to streamline their billing processes. Accessible from anywhere with an internet connection, these tools facilitate efficient management of patient billing cycles - from service coding, patient scheduling, reimbursement, messaging, and patient information, to insurance claim submissions and payment tracking.
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Hospitals, clinics, private practices, and other healthcare providers predominantly use such systems. Their primary aim is to reduce administrative burdens, ensure accuracy in coding and billing, enhance revenue cycle performance, and ultimately improve patient satisfaction by offering transparent and timely billing.
Best Web Based Medical Billing Software Summary
| Tools | Price | |
|---|---|---|
| RXNT | From $110/month/provider | Website |
| CollaborateMD | From $279/user/month | Website |
| Easy Billing Professional | From $10/user/month. | Website |
| TotalMD | From $99/user/month. | Website |
| CharmHealth | From $15/user/month, (billed annually). | Website |
| Juvonno | From $75/user/month. | Website |
| InboxHealth | Pricing information not available | Website |
| AllegianceMD | From $850/user/month | Website |
| MEDISOFT | From $69/user/month. | Website |
| SAP Concur | Pricing upon request | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Web Based Medical Billing Software Reviews
RXNT is a cloud-based healthcare software solution that offers a comprehensive suite of tools designed to enhance the efficiency of medical practice, simplify workflows, and provide better patient care. The platform includes features such as electronic health records (EHR), electronic prescribing (eRx), practice management, and patient engagement.
Why I Picked RXNT: I chose RXNT for its integrated claim scrubbing and denial management system. This functionality ensures that claims are thoroughly checked for errors before submission, significantly reducing the chances of denials and speeding up the reimbursement process. The denial management dashboard allows users to track and address denied claims efficiently, ensuring that no revenue is lost due to administrative oversights.
Standout Features & Integrations:
RXNT offers telehealth services, mobile app access, and a patient portal for patients to access their health records, pay bills, and communicate securely with their healthcare providers. It also offers reporting and appointment scheduling with automated reminders. Integrations include other healthcare tools like Hospice Tools, Exym, EMSOW, and OneMD.
Pros and cons
Pros:
- Effective e-prescribing capability
- Full suite of healthcare features
- Customizable documentation templates
Cons:
- Navigation can be a bit complex
- Could offer more detailed reporting capabilities
CollaborateMD is a powerful web-based medical billing software that helps practices manage and track their medical claims. This robust solution is designed to handle the complex billing needs of healthcare providers, ensuring every claim is handled meticulously.
Why I Picked CollaborateMD: I chose CollaborateMD for its unparalleled commitment to providing thorough claim tracking, a feature critical in the healthcare industry. The rationale behind this selection is its unique ability to make claim management less daunting and more efficient. This is why CollaborateMD stands out as the best for comprehensive claim tracking—it's not just about managing claims but doing so in a way that's organized and systematic.
Standout Features & Integrations:
CollaborateMD provides a real-time claim tracking feature that lets you follow the claim from submission to final payment. It also offers automated claim scrubbing to prevent errors and ensure smooth submissions. CollaborateMD integrates well with a variety of EHR and practice management software, providing a unified platform for all your needs.
Pros and cons
Pros:
- Seamless integration with EHR and practice management systems
- Automated claim scrubbing
- Extensive claim tracking system
Cons:
- No free trial available
- Might be complex for beginners
- Higher pricing compared to other tools
Easy Billing Professional is a comprehensive medical billing software equipped with a plethora of customizable template options. It enables healthcare providers to manage and streamline their billing processes while adapting to their unique workflows, making it best for those seeking customization options and robust features.
Why I Picked Easy Billing Professional: I chose Easy Billing Professional for this list due to its highly configurable nature and extensive set of features. It stood out during my assessment as the best choice for organizations looking for a flexible tool to cater to their diverse and specific needs. The tool's rich feature set and customization possibilities were compelling factors in my decision.
Standout Features & Integrations:
Easy Billing Professional offers numerous essential features such as advanced analytics, claim scrubbing, insurance eligibility checking, and automatic reminders. It integrates with leading EHR and EMR systems, ensuring a smooth exchange of information between the different platforms used within healthcare settings.
Pros and cons
Pros:
- Seamless integrations with leading EHR and EMR systems
- Robust feature set
- High level of customization options
Cons:
- Additional costs for advanced features and customizations
- Starting price might be high for smaller practices
- Might be complex for users seeking simplicity
TotalMD is a medical billing software that provides comprehensive functionality with the added benefit of flexible deployment. Whether you prefer a cloud-based solution or a server-based one, TotalMD caters to your needs without compromising features and functionality.
Why I Picked TotalMD: I selected TotalMD for this list primarily due to its versatility in deployment options. In the realm of medical billing software, the need for adaptability is paramount, and TotalMD delivers on this front. The ability to choose between cloud-based and on-premise solutions makes it distinct and best for those looking for flexible deployment options.
Standout Features & Integrations:
TotalMD's features include billing and scheduling, document management, and integrated credit card processing. The platform also provides extensive integrations with labs, clearinghouses, and EHR vendors, contributing to a cohesive healthcare management ecosystem.
Pros and cons
Pros:
- Numerous integrations provide a cohesive ecosystem
- Wide range of features for comprehensive billing management
- Flexible deployment options cater to various needs
Cons:
- Pricing might be high for small practices
- Some users may find the interface dated
- Initial setup and migration can be complex
CharmHealth is a web-based medical billing solution that combines robust EHR capabilities with integrated telehealth functionality. This software presents an effective way for practices to manage billing while facilitating remote patient care.
Why I Picked CharmHealth: CharmHealth captured my attention due to its unique blend of EHR and telehealth features within billing software. In an era where remote patient consultations have become vital, having telehealth and EHR functionalities integrated into your billing software is an absolute game-changer. This dual functionality is why I consider CharmHealth the best for telehealth and EHR features.
Standout Features & Integrations:
CharmHealth offers features such as electronic superbill, automatic payment posting, and robust reporting. Additionally, it supports telehealth appointments, electronic prescriptions, and even wearable device integration for comprehensive patient care. It also integrates with various labs, pharmacies, and other medical systems, ensuring smooth information flow throughout the care process.
Pros and cons
Pros:
- Broad range of integrations
- Comprehensive billing management
- Integrated telehealth and EHR features
Cons:
- Interface may seem outdated compared to newer platforms
- Higher costs for additional modules
- May require a learning curve for those unfamiliar with EHR systems
Juvonno is a healthcare management software that provides scheduling, billing, and charting capabilities for clinics with varied disciplines. The platform is versatile and supports multidisciplinary clinics, which aligns perfectly with its aptitude for handling diversity in healthcare disciplines.
Why I Picked Juvonno: I picked Juvonno due to its versatile nature, which allows it to serve clinics with various disciplines. Its ability to cater to such a diverse range makes it distinct among its competitors. Moreover, it's the tool's adaptability that made me judge it as the best for multidisciplinary clinics.
Standout Features & Integrations:
Key features of Juvonno include appointment scheduling, billing management, patient records management, and customizable electronic medical records (EMR). As for integrations, Juvonno works smoothly with a range of third-party applications, including electronic health records (EHR) systems, accounting software, and payment processors.
Pros and cons
Pros:
- Supports several crucial third-party integrations
- Comprehensive features like scheduling, billing, and customizable EMRs
- Versatile, suitable for a range of clinical disciplines
Cons:
- Complexity might result in a steeper learning curve for some users
- Pricing may not be as affordable for smaller clinics
- Its wide range may not be ideal for clinics specializing in one area
InboxHealth is a healthcare billing software that focuses on improving patient communication and support. It streamlines the financial conversations between patients and providers, making it particularly effective for handling patient communication and support.
Why I Picked InboxHealth: InboxHealth stood out to me because of its focus on enhancing patient communication. It's this emphasis on building a strong patient-provider financial dialogue that sets it apart from others. In comparing different platforms, it became clear to me that InboxHealth is the best for patient communication and support due to its patient-centric approach.
Standout Features & Integrations:
InboxHealth shines with features like custom payment plans, automated patient billing inquiries, and a comprehensive patient communication portal. Additionally, it integrates with a variety of EHR systems, payment gateways, and other healthcare management tools, which makes it a versatile solution for many healthcare providers.
Pros and cons
Pros:
- Versatile integration with other tools and platforms
- Features such as custom payment plans and automated billing inquiries
- Strong emphasis on patient communication and support
Cons:
- Its specialty in patient communication might not serve providers looking for an all-in-one solution
- Not focused on other aspects of healthcare management like appointment scheduling or clinical workflow
- Lack of transparent pricing information
AllegianceMD is a web-based medical billing software that brings artificial intelligence (AI) into your practice's billing processes. It leverages AI to streamline workflows, making claim management, patient billing, and coding more efficient and accurate.
Why I Picked AllegianceMD: The primary reason I picked AllegianceMD for this list is its effective use of artificial intelligence. In the ever-evolving landscape of healthcare, it's crucial to stay ahead, and AllegianceMD does that with its innovative use of AI. This tool stands out for its futuristic approach to medical billing, making it the best for practices that want to utilize AI in their operations.
Standout Features & Integrations:
AllegianceMD provides an AI-powered billing rules engine, automatic claim scrubbing, and electronic remittance advice features, bringing a new level of efficiency to medical billing. It also integrates with various EHR systems and clearinghouses, ensuring that your practice's systems communicate effectively.
Pros and cons
Pros:
- Comprehensive features covering the full medical billing process
- Robust integrations with EHR systems and clearinghouses
- AI-powered features for greater efficiency
Cons:
- Annual billing might not suit all practices
- May have a steeper learning curve due to advanced features
- More expensive than some other options
Medisoft is a user-friendly medical billing software that offers an affordable solution without cutting corners on features. With Medisoft, you get access to all the essentials you need to handle billing for your medical practice efficiently.
Why I Picked Medisoft: Medisoft made its way onto my list because it successfully bridges the gap between affordability and functionality. I've found that many affordable software options lack key features, but that's not the case with Medisoft. It's priced reasonably while still offering robust features, and that's why I think it's the best for those seeking affordability without sacrificing features.
Standout Features & Integrations:
Medisoft offers features like electronic claims submission, patient ledgers, and appointment scheduling, providing a comprehensive billing solution. It integrates well with a range of EHR systems, including RelayHealth, Trizetto, and Availity, ensuring data flow across platforms.
Pros and cons
Pros:
- Good range of EHR integrations
- User-friendly interface
- Affordable yet feature-rich
Cons:
- May be less suitable for larger practices
- Does not include telehealth functionality
- Fewer advanced features than some competitors
SAP Concur is a software tool that combines travel, expense, and invoice management into one system. Its integrated approach not only streamlines the billing process but also provides a complete view of your organization's spending, making it ideal for entities with considerable travel and expense requirements.
Why I Picked SAP Concur: I chose SAP Concur because of its unique capacity to integrate billing, travel, and expense management, something that's not common in other tools. This distinctive feature makes it stand out and establishes it as the best tool for organizations that need to manage and track these particular aspects closely.
Standout Features & Integrations:
SAP Concur offers features like invoice automation, integration with travel booking systems, and detailed expense reporting. It integrates well with many enterprise resource planning (ERP) systems, CRM platforms, and various travel booking systems, making it a unified solution for managing business expenses.
Pros and cons
Pros:
- Offers detailed and insightful expense reports
- Extensive integrations with ERP systems and travel booking platforms
- Combines billing with travel and expense management
Cons:
- Customer service could be improved
- Customization options may be limited
- Learning curve can be steep due to its wide range of features
Other Web Based Medical Billing Software
Below is a list of additional web based medical billing software that I shortlisted but did not make it to the top 10. Definitely worth checking them out.
- Zoho for Healthcare
For integrations with other Zoho products
- Billiyo
For post-acute care providers
- EZClaim
For simplicity and ease of use
- DrChrono
Good for cross-platform functionality
- AMS Ultra Charts
Good for integrating EMR, practice management, and billing functionalities
- Cortex EDI
Good for effective management of electronic claims and remittances
- Billings Pro
Good for small businesses and freelancers seeking easy time tracking and invoicing
- Visolve Medical Billing Module
Good for streamlining insurance claim processing
- Kareo Billing
Good for independent practices looking for a comprehensive solution
- Mobile Mediclaim
Good for on-the-go claim submission and tracking
- PulsePro Practice Management
Good for patient data management and scheduling
- PatientClick Suite
Good for telemedicine and EHR functionalities in one platform
Other Popular Medical Software Lists
Here are some other popular software solutions for a modern medical practice.
Web-Based Medical Billing Software Selection Criteria
When selecting the best web-based medical billing software to include in this list, I considered common buyer needs and pain points like ease of use and integration with existing systems. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total weighting score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Manage patient registration
- Verify insurance eligibility
- Submit electronic claims
- Generate financial reports
- Schedule appointments
Additional Standout Features (25% of total weighting score)
To help further narrow down the competition, I also looked for unique features, such as:
- Provide advanced analytics and reporting
- Integrate with electronic health records (EHR)
- Offer automated coding suggestions
- Support multi-location practices
- Include patient portals for billing and communication
Usability (10% of total weighting score)
To get a sense of the usability of each system, I considered the following:
- Ensure user-friendliness
- Offer intuitive navigation
- Allow customization of dashboards
- Provide mobile accessibility
- Ensure seamless integration with other systems
Onboarding (10% of total weighting score)
To evaluate the onboarding experience for each platform, I considered the following:
- Offer comprehensive training videos
- Provide interactive product tours
- Include pre-built templates for quick setup
- Provide access to live webinars
- Offer chatbot support for immediate assistance
Customer Support (10% of total weighting score)
To assess each software provider’s customer support services, I considered the following:
- Offer 24/7 customer support
- Provide a knowledge base for self-service
- Ensure timely resolution of issues
- Provide multi-channel support (phone, email, chat)
- Offer dedicated account managers
Value For Money (10% of total weighting score)
To evaluate the value for money of each platform, I considered the following:
- Compare pricing with features offered
- Evaluate subscription models
- Assess scalability for growing practices
- Consider hidden costs or additional fees
- Compare customer satisfaction relative to cost
Customer Reviews (10% of total weighting score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Evaluate ease of use feedback
- Assess quality of customer support
- Review comments on software reliability
- Consider opinions on feature comprehensiveness
- Look for mentions of return on investment (ROI)
Choosing a healthcare billing professional familiar with web-based solutions ensures that your practice is prepared for the digital shift.
Key Features of Web-Based Medical Billing Software
I combed through the top types of billing solutions for healthcare that are web-based and accessible from anywhere. Here are the key features I would look for when picking the best web-based medical software for your practice.
Medical Practice Management
Web-based medical billing software helps you manage everything about your practice in one place. This includes patient records, appointments, and billing, making your job easier and more organized.
Billing Software for Specific Practices
Some billing software is designed for certain types of medical practices, like dental offices or physical therapy. These are customized to meet the special needs of those areas.
I suggest exploring web-based medical billing software alongside medical billing and coding courses to boost your cloud-based billing capabilities.
Scheduling and Appointment Management
This feature helps you easily schedule patient appointments and keep track of the calendar. It can send reminders to patients and reduce no-shows, saving your practice time and money.
Patient Invoicing and Billing
The software automatically creates invoices for patients, keeping track of what they owe and when payments are due. This simplifies the billing process and reduces mistakes.
Integration with medical billing codes is essential, connecting billable hours to tasks should be streamlined via the standard coding system.
Performance Metrics and Reporting
With this feature, you can see how your practice is performing by looking at reports. These show important numbers like revenue, outstanding payments, or patient trends.
Electronic Claims Submission
This lets you send insurance claims directly from the software to insurance companies. It speeds up the claims process and helps you get paid faster.
Training and Support
Many software providers offer training and support to help you and your team learn how to use the software and fix any issues that might come up.
Security and Compliance
The software includes built-in security features to protect patient information. It also helps your practice stay compliant with healthcare regulations like HIPAA, keeping you in line with legal requirements.
Multiple User Accounts and Role-Based Permissions
This feature allows different people in your practice to have their own logins. You can control what information they can access based on their role, keeping sensitive data safe.
Credit Card Processing
Web-based billing software lets you accept credit card payments from patients, making it easier for them to pay and quicker for you to collect.
Costs and Pricing of Web-Based Medical Billing Software
Selecting Web-Based Medical Billing Software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in Web-Based Medical Billing Software solutions:
Plan Comparison Table for Web-Based Medical Billing Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic billing, limited customer support, and basic reporting. |
| Personal Plan | $10-$30/user/month | Advanced billing, email support, customizable templates, and detailed analytics. |
| Business Plan | $40-$100/user/month | Multi-user access, priority support, integration with EHR, and advanced security. |
| Enterprise Plan | $150-$300/user/month | Dedicated account manager, custom integrations, advanced analytics, and 24/7 support. |
People Also Ask (FAQs)
What are the benefits of using web-based medical billing software?
Let’s explore what is medical billing and why web-based software is ideal for healthcare practices. Web based medical billing software offers several advantages, including:
- Ease of access: As they’re cloud-based, these tools can be accessed from any location and device with internet connectivity, providing flexibility to users.
- Automatic updates: Updates and improvements are directly implemented by the service provider, ensuring users always have the latest version without needing to manually update the software.
- Lower initial costs: There are no upfront costs for hardware or infrastructure as the software is hosted on the service provider’s servers.
- Scalability: Web-based software can easily scale up or down depending on the size and needs of the healthcare facility, making it suitable for both small clinics and large hospitals.
- Enhanced security: Service providers generally offer robust security measures including encryption, secure data transfer, and backup to ensure patient data is secure and HIPAA compliant.
How much do these web-based medical billing tools cost?
The pricing of web based medical billing software can greatly vary, often depending on the size of the practice, the number of users, and the features included. Typically, pricing models can be subscription-based, where users pay a monthly or annual fee, or usage-based, where the cost is dependent on the volume of claims processed or patients billed.
What is the typical range of pricing for these tools?
On average, pricing can range from around $70 to $500 per user per month. However, it’s important to note that some high-end solutions tailored to large practices or hospitals might charge more.
Which is the cheapest and the most expensive software?
Among the tools I’ve mentioned, EZClaim appears to be one of the least expensive, with a starting price of $125 per month. On the other hand, Kareo Billing stands as one of the more expensive options, starting at $500 per user per month.
Are there any free options available?
As of my latest research, none of the tools on this list offer a completely free plan. However, many offer a free trial or demo, which allows you to test the software before committing to a purchase. Always check the company’s website for the most up-to-date information.
What are medical billing services?
Medical billing services help healthcare providers manage the often complex and time-consuming task of billing for medical services. They handle the complete billing cycle, from coding and submitting claims to following up on denied claims and posting payments.
These services optimize revenue collection and ensure regulatory compliance, reducing the risk of errors and delays. By outsourcing billing, healthcare organizations can focus on delivering quality patient care while improving their financial performance.
What is medical billing and coding?
Medical billing and coding is the process of converting medical treatments into codes and sending claims for payment. Coders give every procedure a code, and billers use those codes to request payment from insurance companies for the healthcare provider.
What are medical billing and coding deadlines by state?
Each state sets different medical billing and coding deadlines, with a common range of 30 to 90 days for claim submissions. Providers must adhere to both state regulations and payer-specific requirements to prevent delays in reimbursement.
How much to charge as a medical billing specialist?
How much you charge as a medical billing specialist depends on your experience, the services you offer, and local market conditions. Rates typically range from $15 to $35 per hour. Check out this guide on medical billing salary to find out more about what you can expect to earn.
Other Medical Billing Tools
Here are some other billing tools, systems, and services that might interest you.
What Next?
Choosing the best web based medical billing software for your healthcare facility hinges on several important factors. These include identifying the core functionality you require, scrutinizing key features, and evaluating the software's usability in terms of design, onboarding, and customer support.
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