16 Best Urgent Care EMR Solutions Reviewed for 2025
10 Best Urgent Care EMR Shortlist
Here's my pick of the 10 best software from the 16 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
Managing an urgent care facility often feels like juggling, doesn't it? Patient records scattered across different locations, administrative tasks eating into your time, not to mention the headaches that come with billing. It's a lot. But here's the good news: an Urgent Care EMR system can serve as your digital brain, storing and managing all your patient-related information in a secure, easy-to-access platform.
Its magic? It brings the much-needed efficiency, precision, and ultimately profitability to your urgent care practice that paperwork simply can't match. I’m going to share the ten best urgent care EMR systems that have the power to change your work life, and your patient experience for the better. Once you've experienced the difference to your clinical workflows, there's no looking back.
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Best Urgent Care EMR Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for streamlined prescription management, enhancing patient safety | Free demo available | From $110/month/provider | Website | |
| 2 | Best for multi-location practices due to robust cloud infrastructure | Not available | From $449/user/month | Website | |
| 3 | Best for customizability, tailoring your EMR experience | Not available | From $359/user/month (billed annually) | Website | |
| 4 | Best for physical therapy practices, focusing on your specialty | Not available | From $69/user/month | Website | |
| 5 | Best for user-friendly interface, making tech transitions smooth | Not available | From $160/user/month (billed annually) | Website | |
| 6 | Best for comprehensive billing solutions, maximizing revenue | Not available | From $199/user/month (billed annually) | Website | |
| 7 | Best for seamless integration, making record keeping hassle-free | Not available | From $100/user/month | Website | |
| 8 | Best for telemedicine features, keeping pace with digital healthcare | Not available | From $429/user/month (billed annually) | Website | |
| 9 | Best for data-driven decision making, leveraging healthcare analytics | Not available | Pricing upon request | Website | |
| 10 | Best for mobile accessibility, delivering patient care on the go | Not available | From $199/user/month | Website |
Best Urgent Care EMR Reviews
RXNT
Best for streamlined prescription management, enhancing patient safety
RXNT is an integrated EHR and practice management solution that focuses on delivering a seamless healthcare experience. It stands out with its superior prescription management capabilities, which contribute significantly to enhancing patient safety.
Why I Picked RXNT: In my selection process, I judged RXNT to have a clear edge because of its efficient prescription management system. It integrates prescribing practices with patient records, ensuring that safety checks are in place. I determined that RXNT's commitment to patient safety through careful prescription management made it a standout choice.
Standout features & integrations:
RXNT features include a robust EHR, efficient practice management, and an advanced e-prescribing system. Its e-prescribing system is of particular note as it integrates with the national pharmacy database, ensuring up-to-date prescription information. Additionally, RXNT offers seamless integrations with labs, radiology centers, and pharmacies.
Pros and cons
Pros:
- Robust EHR for comprehensive patient record management
- Integration with national pharmacy database for accurate prescription information
- Advanced e-prescribing system enhancing patient safety
Cons:
- Interface could benefit from a design update
- Customization options could be more extensive
- Setup process can be somewhat complex
Best for multi-location practices due to robust cloud infrastructure
eClinicalWorks is a comprehensive EMR software that offers a suite of solutions designed to optimize healthcare delivery. With its robust cloud infrastructure, it supports efficient data management and access across multiple locations.
Why I Picked eClinicalWorks: I picked eClinicalWorks for this list due to its exceptional ability to support multi-location practices. Given the complexity of managing multiple facilities, a tool with robust cloud capabilities was an essential inclusion. eClinicalWorks stands out in this regard, providing seamless, unified access to records across different locations, making it the best for multi-location practices.
Standout features & integrations:
eClinicalWorks offers an array of features like customizable templates, patient portal, and telehealth capabilities. These features collectively aid in delivering superior patient care while streamlining administrative processes. The software integrates effectively with multiple healthcare systems, from labs and pharmacies to radiology departments and medical billing services, providing a holistic healthcare management solution.
Pros and cons
Pros:
- Integrates with a range of healthcare systems
- Customizable templates aid in record keeping
- Robust cloud infrastructure for multi-location accessibility
Cons:
- Billed annually, which could impact budgeting for smaller practices
- The platform could have a learning curve for some users
- High starting price may be prohibitive for small practices
Sevocity is a dedicated EMR solution, providing flexible features to meet the unique needs of your healthcare practice. Its focus on customizability ensures your EMR experience fits like a glove with your practice's demands.
Why I Picked Sevocity: When it came to choosing a tool that offers customizability, Sevocity was the clear choice. It stands out for its ability to be tailored according to individual practice needs, which is a crucial factor in managing urgent care EMR. I determined that Sevocity is best for customizability, offering a versatile platform that can cater to various healthcare environments.
Standout features & integrations:
Sevocity's primary appeal lies in its customizable templates, patient portal, and telemedicine capabilities. It also provides a robust reporting feature that aids in making data-driven decisions. Furthermore, Sevocity integrates with a variety of external systems, including labs, pharmacies, and medical billing services, ensuring a well-rounded EMR experience.
Pros and cons
Pros:
- Seamless integrations with various external healthcare systems
- Robust reporting feature for informed decision making
- High level of customizability to fit individual practice needs
Cons:
- The user interface might seem complex for beginners
- Annual billing may present budgeting challenges
- Pricing may be on the higher side for smaller practices
WebPT EMR is an electronic health record software designed specifically for physical therapy practices. It integrates medical record keeping, billing, and scheduling in a manner particularly suited for physical therapists.
Why I Picked WebPT EMR: I selected WebPT EMR for this list because of its focus on physical therapy practices. By providing features tailored to this specific field, it stands out as a uniquely positioned tool. It's designed to support therapists' work, making it the best pick for those seeking an EHR solution that caters to their specialty.
Standout features & integrations:
WebPT EMR offers detailed patient records, appointment scheduling, and billing management – all features catered to the needs of a physical therapy practice. It integrates seamlessly with popular software like QuickBooks, thereby ensuring streamlined business operations.
Pros and cons
Pros:
- Combines patient records, scheduling, and billing management
- Integrates with popular business software like QuickBooks
- Designed specifically for physical therapy practices
Cons:
- Does not cater to medical practices outside of physical therapy
- More costly compared to some other EHR options
- Interface may take some time to get used to
Kareo Clinical is a cloud-based electronic health records (EHR) system designed to assist medical practitioners with patient care and medical billing. Its user-friendly interface simplifies tech transitions, making it less of a hurdle for first-time users.
Why I Picked Kareo Clinical: In my selection process, I found Kareo Clinical to be an ideal choice because of its exceptionally intuitive user interface. This feature eases the transition for those new to EHR systems. I chose Kareo Clinical as it stands out due to its focus on user experience, making it ideal for smooth technology transitions.
Standout features & integrations:
Kareo Clinical offers several notable features, such as e-prescribing, patient portals, and customizable templates. It also boasts a reliable billing system that complements its comprehensive EHR system. The platform integrates effectively with third-party applications, including labs and pharmacies, ensuring a holistic healthcare experience.
Pros and cons
Pros:
- Reliable billing system integrated with the EHR
- Customizable templates for individual practice needs
- Intuitive user interface facilitates smooth transitions
Cons:
- Integration with third-party applications can sometimes be challenging
- Support response times could be improved
- Advanced features might require some training
NextGen Office is a robust EMR solution designed to streamline medical practice operations. The software shines with its comprehensive billing solutions, which go a long way in optimizing revenue streams.
Why I Picked NextGen Office: NextGen Office made its way into my selection for its exceptional billing solutions. The software differentiates itself with its comprehensive billing module that ensures accurate invoicing and efficient revenue management. This makes it an ideal choice for medical practices looking to maximize their revenue, making it best for comprehensive billing solutions.
Standout features & integrations:
NextGen Office offers a suite of features, including electronic prescribing, patient scheduling, and a robust billing system. The tool's standout billing solution supports claim scrubbing, eligibility checking, and electronic remittance advice. NextGen Office integrates well with various healthcare systems like labs, pharmacies, and radiology departments, complementing its robust feature set.
Pros and cons
Pros:
- Affordable pricing compared to other EMR solutions
- Offers a suite of features that streamline practice operations
- Comprehensive billing solutions for effective revenue management
Cons:
- Customization options might be limited for certain practice needs
- User interface could be more intuitive
- Might take time to fully understand the billing system
Harmony Medical is an all-encompassing EMR software that is crafted to simplify the intricacies of healthcare data management. It boasts of an efficient system that not only organizes patient information but also integrates seamlessly with your existing software to ensure smooth web-based operations.
Why I Picked Harmony Medical: When selecting the top performers in the Urgent Care EMR sphere, Harmony Medical stood out due to its commitment to hassle-free integration. I chose it because, in the chaotic world of urgent care, software that aligns effortlessly with existing systems is invaluable. Hence, Harmony Medical is best for seamless integration, offering an EMR solution that doesn't disrupt your established workflows.
Standout features & integrations:
Harmony Medical shines with its cloud-based architecture, ensuring easy access and safe storage of patient data. Additionally, the software's advanced search capabilities make locating patient records a straightforward process. Harmony Medical integrates with a wide variety of healthcare systems and platforms, from labs and pharmacies to medical billing software, enhancing the tool's usability and overall functionality.
Pros and cons
Pros:
- Integrates smoothly with existing healthcare systems
- Advanced search capabilities streamline record retrieval
- Comprehensive cloud-based system for secure, easy data access
Cons:
- Limited customization options for individual practice needs
- The interface might require a learning curve for new users
- Price point may be high for smaller practices
AdvancedMD EHR is a cloud-based medical software providing solutions for modern medical practices. It offers extensive telemedicine features, keeping you updated in the digital healthcare world.
Why I Picked AdvancedMD EHR: I selected AdvancedMD EHR because of its impressive telemedicine capabilities. The platform has clearly prioritized adapting to digital health advancements, making it a standout among other EMR tools. I believe it's best for telemedicine features, catering to practices that aim to offer convenient, online consultations.
Standout features & integrations:
AdvancedMD EHR provides features that improve workflow such as online patient portals, appointment reminders, and electronic prescribing. The real jewel, though, lies in its telemedicine features, which allow secure video conferencing between providers and patients. The tool integrates with numerous third-party software, including billing solutions, labs, and pharmacies, which further boosts its versatility.
Pros and cons
Pros:
- Efficient workflow management features
- Robust integrations with third-party software
- Extensive telemedicine features for online consultations
Cons:
- UI can feel complex for beginners
- Learning curve for telemedicine features
- Pricing could be high for small practices
athenaOne is a comprehensive electronic health record (EHR) solution, offering integrated medical billing, patient engagement, and care coordination services. It's specifically designed to support data-driven decision making, providing healthcare practices with valuable analytics to enhance care and streamline operations.
Why I Picked athenaOne: I picked athenaOne because of its strong emphasis on data analytics. It delivers actionable insights that enable healthcare providers to make informed, data-driven decisions. These analytics capabilities make athenaOne stand out among other EHR solutions, and in my opinion, it's the best choice for healthcare practices seeking to leverage data for enhancing their services.
Standout features & integrations:
athenaOne comes with robust features such as automated medical billing, telehealth services, and a patient portal. But the standout feature is its powerful healthcare analytics capabilities. It integrates with popular software like MedLine Plus and Epocrates, making it easier for providers to access relevant medical information.
Pros and cons
Pros:
- Easy integration with popular software like MedLine Plus and Epocrates
- Integrated medical billing, patient engagement, and care coordination
- Powerful healthcare analytics for data-driven decision making
Cons:
- Might be overkill for smaller practices or those not interested in advanced analytics
- The user interface may be complex for some users
- Pricing information is not readily available
Dr Chrono is an Electronic Health Record (EHR), practice management, and medical billing platform designed to be accessible across all devices. It aims to ensure healthcare providers can access patient records and deliver care regardless of their location, thereby aligning with its 'best for' attribute of mobile accessibility.
Why I Picked Dr Chrono: In selecting Dr Chrono for this list, I was drawn by its full suite of features optimized for mobile use. This stood out to me as it allows healthcare professionals to work seamlessly across different devices, thus facilitating care delivery on the go. Given its robust mobile functionality, I believe Dr Chrono is the best choice for practices requiring mobile accessibility.
Standout features & integrations:
Dr Chrono offers EHR, practice management, and billing functionalities in its platform, with key features including appointment reminders, electronic prescriptions, and custom templates. Important integrations include Box for secure document sharing, and speech-to-text capabilities, optimizing note-taking during patient encounters.
Pros and cons
Pros:
- Notable integrations with Box and speech-to-text capabilities
- Full suite of EHR, practice management, and billing features
- Strong mobile accessibility enables care delivery from anywhere
Cons:
- Some users have reported customer service delays
- The interface may have a learning curve for some users
- Higher starting price point than some other platforms
Other Urgent Care EMR Tools
Below is a list of additional Urgent Care EMR that we shortlisted, but did not make it to the top 10. Definitely worth checking them out.
- PrognoCIS
Good for integrated EHR, practice management, and billing services
- Allscripts Practice Management
Good for revenue cycle management, optimizing financial health
- CureMD
Good for all-in-one practice management, enhancing operational efficiency
- AllegianceMD
Good for integrating artificial intelligence, staying ahead of tech trends
- Practice EHR
Good for simplicity and ease of use, speeding up patient processing
- Telus EMR
Good for interoperability across healthcare systems, encouraging collaborative care
Urgent Care EMR Selection Criteria
When selecting the best urgent care EMR to include in this list, I considered common buyer needs and pain points like efficient patient data management and quick access to medical histories. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Manage patient records
- Schedule appointments
- Process billing and payments
- Track patient visits
- Generate reports and analytics
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Telemedicine capabilities
- Customizable templates
- Integrated lab results
- Patient engagement tools
- Mobile access for providers
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive interface
- Easy navigation
- Minimal training required
- Clear visual design
- Responsive design
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to webinars
- Supportive chatbots
- Comprehensive documentation
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 availability
- Multiple support channels
- Quick response time
- Knowledgeable staff
- Personalized assistance
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Range of features offered
- Flexible pricing plans
- Discounts for long-term use
- Cost of additional services
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Feedback on ease of use
- Comments on customer support
- Insights on feature effectiveness
- User recommendations
How to Choose Urgent Care EMR
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Will the EMR grow with your practice? Consider future patient volume and whether the tool can handle it. |
| Integrations | Does it connect with your existing systems, like billing or lab tools? Check for API availability. |
| Customizability | Can you tailor the EMR to fit your workflow? Look for configurable templates and settings. |
| Ease of use | Is the interface intuitive? Ensure minimal training is needed for your team to get up and running. |
| Implementation and onboarding | How long will setup take? Consider the resources and support offered for a smooth transition. |
| Cost | Does the pricing fit your budget? Compare subscription models and hidden fees. |
| Security safeguards | How is patient data protected? Look for encryption and compliance with data regulations like HIPAA. |
| Compliance requirements | Does it meet regulatory standards? Verify its adherence to healthcare laws relevant to your area. |
What Is Urgent Care EMR?
Urgent care EMR is software designed to manage patient records, appointments, and billing in urgent care settings. Healthcare professionals like doctors, nurses, and administrative staff use these tools to improve patient management and efficiency. Features like patient record management, appointment scheduling, and billing capabilities help with organizing and maintaining accurate medical histories. Overall, these tools save time and reduce errors in patient care.
Features of Urgent Care EMR
When selecting urgent care EMR, keep an eye out for the following key features:
- Patient record management: Helps organize and store patient information securely, making it easily accessible for healthcare professionals.
- Appointment scheduling: Facilitates the booking and management of patient appointments, reducing scheduling conflicts and no-shows.
- Billing and payments: Streamlines the billing process by generating invoices and tracking payments, improving financial management.
- Telemedicine capabilities: Enables virtual consultations with patients, expanding access to care and reducing in-person visits.
- Customizable templates: Allows customization of forms and documents to fit specific clinical workflows and documentation needs.
- Integrated lab results: Provides quick access to lab results within the EMR, aiding in timely diagnosis and treatment.
- Patient engagement tools: Enhances communication with patients through reminders, follow-ups, and educational resources.
- Mobile access for providers: Offers the ability to access patient information and perform tasks on the go, increasing flexibility for healthcare providers.
- Compliance with regulations: Ensures adherence to healthcare standards like HIPAA, protecting patient privacy and data security.
- Reporting and analytics: Generates reports on practice performance and patient outcomes, supporting data-driven decision-making.
Benefits of Urgent Care EMR
Implementing urgent care EMR provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved patient management: Organizes patient records and appointments, helping your team provide timely and effective care.
- Increased efficiency: Automates billing and administrative tasks, freeing up time for your staff to focus on patient care.
- Enhanced communication: Uses patient engagement tools to keep patients informed and involved in their healthcare journey.
- Greater flexibility: Offers mobile access, allowing healthcare providers to work from anywhere, improving responsiveness.
- Data-driven insights: Provides reporting and analytics, enabling informed decision-making and better resource allocation.
- Regulatory compliance: Ensures data security and privacy by adhering to standards like HIPAA, reducing legal risks.
- Access to virtual care: Facilitates telemedicine, expanding your service offerings and accommodating patient preferences.
Costs and Pricing of Urgent Care EMR
Selecting urgent care EMR requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in urgent care EMR solutions:
Plan Comparison Table for Urgent Care EMR
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic patient record management, appointment scheduling, and limited support. |
| Personal Plan | $10-$30/user/month | Full patient record management, billing, and basic reporting and analytics. |
| Business Plan | $40-$70/user/month | Advanced reporting, customizable templates, and patient engagement tools. |
| Enterprise Plan | $80-$120/user/month | Telemedicine capabilities, mobile access, comprehensive support, and compliance. |
Urgent Care EMR FAQ’s
What are the benefits of using an Urgent Care EMR?
Utilizing an Urgent Care EMR brings multiple advantages. Firstly, it improves efficiency by streamlining workflows such as scheduling, documentation, and billing. Secondly, it enhances patient care by providing access to comprehensive patient health records, clinical decision support, and e-prescribing features. Thirdly, it can increase patient satisfaction through features like a patient portal and reduced wait times. Fourthly, an EMR promotes data security and regulatory compliance, particularly concerning HIPAA regulations. Lastly, advanced EMRs offer telemedicine capabilities, providing flexibility and convenience for both patients and providers.
How much do Urgent Care EMR tools typically cost?
The pricing for Urgent Care EMR tools varies widely based on the size of the practice, the complexity of the software, and the additional services provided. Generally, they can range anywhere from $50 to over $500 per provider per month.
What are the common pricing models for Urgent Care EMR?
The most common pricing models for Urgent Care EMR are subscription-based, which is often charged per provider per month, and perpetual license, where the practice pays a large upfront cost to use the software indefinitely. Some vendors may also charge additional fees for implementation, training, and support services.
What is the typical range of pricing for Urgent Care EMR?
Typically, an Urgent Care EMR can start as low as $50 per provider per month for basic systems and can go up to over $500 per provider per month for more advanced systems with a full suite of features. This does not include potential upfront costs or additional fees.
What is the cheapest Urgent Care EMR software?
The cheapest Urgent Care EMR software typically starts around $50 per provider per month. However, it’s important to note that cheaper options may have fewer features or require more manual input, and the true cost may be higher when considering factors like staff time.
What is the most expensive Urgent Care EMR software?
The most expensive Urgent Care EMR software can cost over $500 per provider per month. These EMRs usually offer comprehensive solutions including advanced features like interoperability, telemedicine, and robust clinical decision support.
Are there any free Urgent Care EMR options?
There are some free EMR options available, but these often come with limitations such as a limited number of users or reduced functionality. These free options might be a good fit for very small practices or startups, but larger or busier urgent care centers will likely need a more robust, paid solution to meet their needs.
What’s Next:
If you're in the process of researching urgent care EMR, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.