20 Best Patient Payment Solutions Reviewed In 2025
10 Best Patient Payment Solutions Shortlist
Here's my pick of the 10 best software from the 20 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
Patient payment solutions are essential for improving payment collection efficiency and enhancing patient satisfaction. However, finding the right solution can be challenging due to the many options available.
Using my experience with medical practice software, I tested and compared several of the top patient payment solutions available. From there, I compiled my results into detailed reviews to help you find the best software for your needs.
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Best Patient Payment Solutions Summary
This comparison chart summarizes pricing details for my top patient payment solutions selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 |  Kareo Kareo offers tools for managing patient data, billing, and scheduling | Best for small practices | Free demo available | From $110/user/month | Website |
| 2 |  PracticeSuite PracticeSuite offers scheduling, billing, and patient management tools | Best for practice management | Free demo available | From $29/user/month | Website |
| 3 |  DrChrono DrChrono offers practice management and EHR with customizable workflows | Best for customizable workflows | Free demo available | From $199/user/month (billed annually) | Website |
| 4 |  ClearGage ClearGage offers transparent pricing, flexible plans, and real-time payments. | Best for transparent pricing | Free demo available | Pricing upon request | Website |
| 5 |  Waystar Waystar optimizes claims processing and payments for better efficiency | Best for revenue cycle management | Free demo available | Information not available | Website |
| 6 |  CareCredit CareCredit offers a healthcare credit card with promotional financing options | Best for patient financing options | Free demo available | Pricing upon request | Website |
| 7 |  ModMed Pay ModMed Pay improves billing and payment collection for specialty practices | Best for dermatology practices | Free demo available | Pricing upon request | Website |
| 8 |  CureMD CureMD offers EHR, practice management, and revenue cycle management | Best for EHR integration | Free demo available | Pricing upon request | Website |
| 9 |  HealthiPASS HealthiPASS simplifies check-in and payment processes for healthcare providers | Best for patient check-ins | Free demo available | Pricing upon request | Website |
| 10 |  Flywire Flywire handles international payments, ensuring efficient cross-border transactions | Best for international payments | Free demo available | Pricing upon request | Website |
How To Choose Patient Payment Solutions
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
| Scalability | Will this solution grow with your practice needs? |
| Integrations | Does it integrate with your current systems? |
| Customizability | Can you tailor the features to fit your specific workflows? |
| Ease of Use | Is the software intuitive for your team to use? |
| Budget | Does the pricing fit within your financial constraints? |
| Security Safeguards | Are there strong security measures to protect patient data? |
| Customer Support | Does the vendor offer reliable support when needed? |
| Patient Experiences | Will it enhance the payment experience for your patients? |
Best Patient Payment Solution Reviews
Below are my detailed summaries of the best healthcare payment solutions that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Kareo is a cloud-based medical practice management solution designed for small practices. It provides tools for managing patient data, billing, and scheduling, helping to streamline daily operations.
Why I picked Kareo: Kareo is designed for small practices, making it easy for you to handle administrative tasks. It brings appointment scheduling, billing management, and patient records into one system. Its simple interface helps cut down on the usual complexity of medical software. With a focus on small practices, it lets your team manage tasks without any unnecessary hassles.
Standout features & integrations:
Features include appointment scheduling that helps you manage your patient calendar efficiently. The billing management system simplifies the invoicing process, reducing administrative workload. Additionally, patient records are easily accessible, ensuring that your team can quickly retrieve necessary information.
Integrations include Practice Fusion, Epic, Cerner, Allscripts, Athenahealth, eClinicalWorks, Greenway Health, LabCorp, Quest Diagnostics, and QuickBooks.
Pros and cons
Pros:
- Efficient billing management
- Designed for small practices
- User-friendly interface
Cons:
- May require initial training
- Limited advanced features
PracticeSuite is a comprehensive practice management solution designed for healthcare providers. It serves medical practices by offering tools for scheduling, billing, and patient management, enhancing operational efficiency.
Why I picked PracticeSuite: PracticeSuite helps you manage administrative tasks more easily. It includes patient scheduling, billing automation, and detailed reporting tools that suit the needs of busy practices. You can customize the system to match your specific workflows, making it fit right into how you operate. Its focus on practice management makes it a great choice for improving your team's efficiency.
Standout features & integrations:
Features include patient scheduling that simplifies appointment management for your team. The billing automation feature reduces manual errors and speeds up the payment process. Additionally, detailed reporting tools provide insights into practice performance, helping you make informed decisions.
Integrations include LabCorp, Quest Diagnostics, QuickBooks, Zocdoc, Google Calendar, HealthFusion, PracticeAdmin, Kareo, AdvancedMD, and Athenahealth.
Pros and cons
Pros:
- Comprehensive reporting tools
- Efficient billing automation
- Extensive customization options
Cons:
- Requires training for new users
- The initial setup can be complex
DrChrono is a comprehensive practice management and electronic health record (EHR) platform designed for healthcare providers. It caters to medical practices seeking customizable workflows and efficient patient care management.
Why I picked DrChrono: DrChrono lets you customize workflows to fit your practice’s specific needs. You can adjust templates and forms for different specialties, making day-to-day operations smoother. It’s flexible with managing appointments and billing, which helps meet the varied needs of your practice. Plus, its mobile compatibility makes it easy to access on the go, which is great for busy professionals.
Standout features & integrations:
Features include customizable workflows that allow you to tailor the system to fit your practice's needs. The platform provides mobile access, enabling you to manage patient care on the go. Additionally, its billing capabilities streamline financial management within the practice.
Integrations include Box, Updox, Healthfusion, Quest Diagnostics, LabCorp, Zocdoc, Square, Twilio, Dropbox, and Google Calendar.
Pros and cons
Pros:
- In-depth reporting tools
- Mobile app support
- Customizable templates
Cons:
- Occasional lag in the system
- The learning curve for beginners
ClearGage is a healthcare payment processing solution designed for medical providers. It focuses on providing transparent pricing and flexible payment options to enhance patient billing experiences.
Why I picked ClearGage: ClearGage makes pricing clear, helping you build trust with your patients by providing detailed cost breakdowns. It includes flexible payment plans to meet different patient needs. It processes payments in real time and offers detailed financial reports, making it easier to manage your finances. With its focus on transparency and flexibility, it's a solid choice for practices that value clear communication with patients.
Standout features & integrations:
Features include transparent pricing, which helps you communicate costs clearly to patients. The platform also offers flexible payment plans, allowing you to cater to diverse financial needs. Additionally, real-time payment processing ensures quick transactions, improving your practice's cash flow.
Integrations include Epic, Cerner, Allscripts, Athenahealth, Meditech, eClinicalWorks, Greenway Health, NextGen Healthcare, Centricity, and AdvancedMD.
Pros and cons
Pros:
- Real-time payment processing
- Flexible payment options
- Transparent pricing models
Cons:
- May require user training
- Limited to payment processing
Waystar is a healthcare payment management solution designed for healthcare providers to optimize revenue cycles. It focuses on enhancing financial efficiency and patient payment experiences.
Why I picked Waystar: Waystar helps you manage collections with automated reconciliation and personalized communication strategies. It sends a single monthly statement to make patient billing easier. Its tools encourage self-service payments, helping you boost patient collections. Waystar also lets you offer affordable payment options that can build patient loyalty.
Standout features & integrations:
Features include automated reconciliation, personalized communication, and a single monthly statement for patient billing. These features are designed to improve the efficiency of the payment process. Additionally, the platform supports modern payment tools that enhance patient satisfaction and foster loyalty.
Integrations include Epic, Cerner, Allscripts, Meditech, Athenahealth, eClinicalWorks, Greenway Health, NextGen Healthcare, Centricity, and AdvancedMD.
Pros and cons
Pros:
- Supports multiple payment methods
- Effective communication strategies
- High self-service pay rate
Cons:
- Requires ongoing maintenance
- Initial setup complexity
CareCredit is a patient financing solution primarily used by healthcare providers to offer patients flexible payment options. It supports medical practices by helping patients manage out-of-pocket expenses over time.
Why I picked CareCredit: CareCredit gives you a credit card just for healthcare expenses, helping patients cover treatments that insurance doesn’t pay for. It offers promotional financing, often with no interest if paid in full within a certain time. This can give your patients more financial flexibility. The application is simple, and it's widely accepted in many healthcare settings, making it a handy option for your practice.
Standout features & integrations:
Features include promotional financing for medical expenses, the ability to pay for a wide range of healthcare services, and a straightforward application process for patients. Patients can use the card repeatedly for different medical services, enhancing its practicality. Additionally, CareCredit's no-interest promotions make it an appealing choice for patients needing time to pay off healthcare bills.
Integrations include Epic, NextGen Healthcare, eClinicalWorks, Dentrix, athenahealth, ModMed, AdvancedMD, DrChrono, Practice Fusion, and Open Dental..
Pros and cons
Pros:
- No annual fee
- Widely accepted
- Flexible payment options
Cons:
- Limited to healthcare expenses
- High interest after promotion
ModMed Pay is a healthcare payment processing platform tailored for specialty practices such as dermatology. It assists medical practices in managing patient billing and payment collection efficiently.
Why I picked ModMed Pay: ModMed Pay is built for dermatology practices, with features tailored to your specialty. It works smoothly with EHR systems, making billing easier. It handles complex billing scenarios and offers real-time payment processing, which can be a big help. You can customize billing options to fit your practice’s needs, making it a flexible choice for managing payments.
Standout features & integrations:
Features include real-time payment processing that enhances billing efficiency for your practice. The platform provides customizable billing options, allowing you to tailor the payment process. Additionally, its integration with electronic health records ensures accurate and streamlined billing operations.
Integrations include AdvancedMD, eClinicalWorks, Epic, Cerner, Allscripts, NextGen Healthcare, Athenahealth, Greenway Health, PracticeAdmin, and Kareo.
Pros and cons
Pros:
- Customizable billing options
- Real-time payment processing
- Tailored for dermatology
Cons:
- Limited to specific specialties
- Requires initial setup effort
CureMD is a cloud-based healthcare management solution catering to medical practices of various sizes. It offers electronic health records (EHR), practice management, and revenue cycle management to improve administrative and clinical operations.
Why I picked CureMD: CureMD connects smoothly with your EHR, offering a straightforward way to manage healthcare information. Its user-friendly design makes documentation and imaging easy, helping you cut down on paper and access data quickly. You can customize templates to fit your specialty, making it adaptable to your practice's needs. This makes CureMD a practical option for managing patient information effectively.
Standout features & integrations:
Features include electronic health records that facilitate easy documentation and access to patient data. The practice management module helps you manage appointments and billing efficiently. Additionally, CureMD provides customizable templates to fit the unique needs of different medical specialties.
Integrations include Epic, Cerner, Allscripts, Meditech, Athenahealth, eClinicalWorks, Greenway Health, NextGen Healthcare, Centricity, and AdvancedMD.
Pros and cons
Pros:
- Supports multiple specialties
- Efficient document management
- Customizable templates
Cons:
- Requires user training
- Initial setup complexity
HealthiPASS is a patient check-in and payment platform designed for healthcare providers. It helps streamline the check-in process while managing patient payments and enhancing the overall patient experience.
Why I picked HealthiPASS: HealthiPASS simplifies the patient check-in process, making things easier for both your patients and your team. It offers pre-arrival check-in, so patients can handle paperwork and payments before they even arrive. This helps cut down on wait times and keeps things running smoothly. Payment processing is built into the check-in workflow, making billing quick and easy.
Standout features & integrations:
Features include pre-arrival check-in that allows patients to complete paperwork and payments ahead of time. The platform integrates payment processing into the check-in workflow, reducing administrative tasks for your team. Additionally, HealthiPASS provides real-time eligibility verification, ensuring accurate billing and reducing claim denials.
Integrations include Epic, Cerner, Athenahealth, Allscripts, eClinicalWorks, Greenway Health, NextGen Healthcare, Meditech, Centricity, and AdvancedMD.
Pros and cons
Pros:
- Integrates payments and check-ins
- Reduces patient wait times
- Streamlines check-in process
Cons:
- May need training for staff
- Requires initial setup effort
Flywire is a payment processing solution tailored for healthcare providers, focusing on international transactions. It serves organizations handling cross-border payments, ensuring efficient and accurate financial operations.
Why I picked Flywire: Flywire focuses on international payments, offering currency conversion and global payment options, which is helpful if your practice handles international patients. It ensures you stay compliant with international regulations, making cross-border transactions less complicated. Flywire's secure payment processing and support for multiple currencies make it a great choice for global practices. Its easy-to-use interface and detailed reporting tools help you keep your financial workflows in order.
Standout features & integrations:
Features include currency conversion that simplifies handling international transactions for your team. The platform supports multiple currencies, ensuring accurate financial operations worldwide. Additionally, Flywire provides secure payment processing, reducing the risk of errors and fraud in cross-border transactions.
Integrations include Epic, Cerner, Allscripts, Athenahealth, Meditech, eClinicalWorks, Greenway Health, NextGen Healthcare, Centricity, and AdvancedMD.
Pros and cons
Pros:
- Handles international regulations
- Secure payment processing
- Supports multiple currencies
Cons:
- Requires internet access
- Limited to payment processing
Other Patient Payment Solutions
Here are some additional patient payment solutions options that didn’t make it onto my shortlist, but are still worth checking out:
- Collectly
For automated billing
- InstaMed
For healthcare payments
- AdvancedMD
For practice analytics
- Greenway Health
For chronic care management
- Rectangle Health
For payment security
- ZOLL Billing
For EMS billing
- RevSpring
For patient engagement
- BillFlash
For statement delivery solutions
- BridgePay
For payment gateway solutions
- Phreesia
For digital patient intake
Other Medical Billing Tools
Here are some other billing tools, systems, and services that might interest you.
Other Popular Medical Software Lists
Here are some other popular software solutions for a modern medical practice.
Patient Payment Solution Selection Criteria
When selecting the best patient payment solutions to include in this list, I considered common buyer needs and pain points like managing payment processing efficiency and ensuring data security. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Process patient payments
- Offer payment plans
- Provide billing statements
- Ensure data security
- Integrate with practice management systems
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Multi-currency support
- Real-time payment tracking
- Patient communication tools
- Advanced analytics dashboard
- Automated payment reminders
- Apple Pay, Google Pay support
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive interface design
- Clear navigation paths
- Minimal learning curve
- Customizable user settings
- Responsive design for mobile use
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to webinars
- Step-by-step setup guides
- Supportive chatbots for assistance
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- Availability of live chat support
- 24/7 customer service
- Comprehensive help center
- Dedicated account managers
- Prompt response times
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Features offered for the price
- Flexible subscription plans
- Discounts for annual payments
- Transparency in pricing
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Consistency in positive feedback
- Commonly mentioned issues
- Frequency of updates and improvements
- Overall satisfaction ratings
- Testimonials from similar-sized practices
Trends In Patient Payment Solution
In my research, I sourced countless product updates, press releases, and release logs from different patient payment solution vendors. Here are some of the emerging trends I’m keeping an eye on:
- Contactless payment options: Patients are increasingly looking for contactless ways to pay, such as through digital wallets and QR codes. This trend is gaining traction as it offers convenience and aligns with safety protocols. Vendors like Phreesia and Kareo are incorporating these features to enhance patient payment experiences.
- Self-service portals: More solutions are offering patients self-service portals where they can view bills, make payments, and track their payment history. This trend empowers patients by giving them more control over their financial interactions. Vendors like AdvancedMD are leading the way with comprehensive self-service options.
- Predictive analytics: Predictive analytics are being used to anticipate patient payment behaviors and improve billing strategies. This trend helps healthcare providers optimize their billing processes by identifying potential payment issues before they arise. Waystar is one vendor using predictive analytics to enhance revenue cycle management.
- Patient financing options: Offering flexible financing options, like installment plans, is becoming more common as patients seek ways to manage healthcare costs. This trend provides patients with more accessible payment paths, which can improve satisfaction and loyalty. CareCredit offers a range of financing options to meet these needs.
- Enhanced data security: With the rise in digital payments, ensuring data security is more important than ever. Vendors are focusing on advanced encryption and compliance with regulations to protect patient information. Rectangle Health is focusing on security features to safeguard financial transactions.
What Are Patient Payment Solutions?
Patient payment solutions are software tools that help manage payments in healthcare settings. Healthcare providers, billing specialists, and administrative staff use these tools to improve payment collection and interactions with patients.
Features like contactless payments, self-service portals, and patient financing options make payments more convenient, boost patient satisfaction, and help manage costs. These tools give healthcare professionals efficient ways to handle financial transactions and improve revenue management.
Features Of Patient Payment Solutions
When selecting patient payment solutions, keep an eye out for the following key features:
- Contactless payments: Allows patients to pay using digital wallets or QR codes, enhancing convenience and safety.
- Self-service portals: Empowers patients to view bills, make payments, and track payment history on their own, providing greater control.
- Predictive analytics: Anticipates patient payment behaviors to optimize billing strategies and reduce potential payment issues.
- Flexible financing options: Offers installment plans or other financing methods to help patients manage healthcare costs effectively.
- Real-time payment processing: Ensures quick and accurate handling of transactions, improving cash flow for healthcare providers.
- Transparent pricing: Provides detailed cost breakdowns to help build trust with patients and improve financial communication.
- Automated billing reminders: Sends timely payment reminders to reduce overdue bills and improve collection rates.
- Eligibility verification: Confirms insurance coverage in real-time to prevent claim denials and ensure billing accuracy.
- Data security: Implements advanced encryption and compliance measures to protect patient financial information.
- Integration with practice management systems: Allows smooth data flow between billing and healthcare operations for efficient management.
Benefits Of Patient Payment Solutions
Implementing patient payment solutions provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved cash flow: Real-time payment processing and automated billing reminders help reduce overdue payments and enhance financial stability.
- Enhanced patient satisfaction: Features like self-service portals and flexible financing options offer patients convenience and flexibility in managing their payments.
- Reduced administrative workload: Automated billing and payment processing free up your staff from manual tasks, allowing them to focus on more important duties.
- Increased payment accuracy: Eligibility verification and transparent pricing ensure accurate billing, reducing errors and improving trust with patients.
- Better financial insights: Predictive analytics provide valuable insights into payment trends, helping you make informed decisions on billing strategies.
- Increased security: Advanced data security measures protect patient financial information, ensuring compliance with regulations.
- Streamlined operations: Integration with practice management systems allows for efficient data flow and coordination between billing and healthcare operations.
Costs And Pricing Of Patient Payment Solutions
Selecting patient payment solutions requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in patient payment solutions:
Plan Comparison Table for Patient Payment Solutions
| Plan Type | Average Price | Common Features |
| Free Plan | $0 | Basic payment processing, limited support, and basic reporting |
| Personal Plan | $10-$30/user/month | Payment processing, self-service portal, basic analytics, and email support |
| Business Plan | $50-$100/user/month | Advanced payment processing, automated billing reminders, custom reporting, and phone support |
| Enterprise Plan | $150-$250/user/month | Full integration with management systems, predictive analytics, dedicated support, and advanced security features |
Patient Payment Solutions FAQs
Here are some answers to common questions about patient payment solutions:
How do you collect payment from a patient?
Explain payment policies upfront to ensure patients understand their financial responsibilities. Offer various methods like credit cards, online payments through a patient portal, and payment plans to provide flexibility. Send invoices promptly after services are rendered to avoid payment delays. These practices help manage patient payments smoothly and reduce overdue bills.
Clear communication is crucial when requesting payment. Your staff should maintain eye contact while greeting the patient and assertively, yet politely, ask for payment. For example, you might say, “Mr. Doe, your total charges for today are $58, of which your co-payment is $10.” This direct approach helps minimize misunderstandings and ensures timely payment.
What are transaction fees in patient billing?
Transaction fees are small charges added to payments, usually when using credit cards or other payment methods, to cover the costs of processing the transaction.
What are the benefits of offering payment plans to patients?
Offering payment plans provides flexibility for patients who may have difficulty paying large bills upfront. It helps improve patient satisfaction and loyalty by accommodating their financial needs. Payment plans also increase the likelihood of full payment over time, improving cash flow for your practice.
How can I ensure the security of patient payment information?
Implementing encryption technologies and adhering to compliance standards like PCI DSS help protect patient payment data. Regularly update your systems and train your staff on security practices. This proactive approach reduces the risk of data breaches and builds trust with your patients.
What should I include in a patient billing statement?
A patient billing statement should clearly outline the services provided, the cost of each service, any insurance coverage, and the amount due. Include payment options and contact information for billing inquiries. Clear and detailed statements help patients understand their charges and reduce billing disputes.
How do I handle disputes over patient charges?
When a patient disputes a charge, listen to their concerns and review their billing information carefully. Explain the charges clearly and provide any necessary documentation. Work with the patient to resolve the issue, possibly offering payment arrangements if appropriate. Handling disputes professionally helps maintain patient trust and satisfaction.
What does HIPAA-compliant mean for patient billing?
HIPAA-compliant means that patient billing must follow privacy rules that protect personal health information. This ensures that patient data stays safe and private during the billing process.
Can I use debit cards, FSAs, or HSAs to pay medical bills?
Yes, many healthcare providers accept debit cards, as well as Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs). These payment options make it easier for patients to cover medical expenses.
What is EMR, and how does it help with patient billing?
EMR (Electronic Medical Records) is a digital system that stores patient information, including billing details. It helps healthcare providers keep records organized and simplifies the billing process.
What are payment systems and payment processors in healthcare?
Payment systems in healthcare refer to the methods used to collect payments from patients, like online portals or in-person transactions. Payment processors, like Chase, handle the actual transaction, ensuring that payments go through smoothly.
Other Medical Payment Tools
Here are some other payment tools, systems, and services that might interest you.
What’s Next?
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