The 31 Best Long-Term Care Software For 2025
10 Best Long-term Care Software Shortlist
Here's my pick of the 10 best software from the 31 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
Navigating the complex landscape of long-term healthcare requires powerful, intuitive software. As a seasoned medical professional with a keen understanding of technology, I've seen firsthand how the right medical software can revolutionize patient care. My recommended long-term care software streamlines daily operations, improve patient outcomes, and simplifies your workflow in a world that's becoming increasingly digital.
Each tool in this carefully curated list does more than just manage data. You might feel overwhelmed by the range of options available, but rest assured, these selections are the best of the best. I invite you to explore them, understand their unique offerings, and ultimately choose the one that best fits your practice. Your patients deserve the highest level of care, and these tools are here to help you deliver just that.
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Best Long-term Care Software Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for customizable EHR workflows | Free demo available | Pricing upon request | Website | |
| 2 | Best for comprehensive adult daycare management | Not available | Pricing upon request. | Website | |
| 3 | Best for advanced pharmacy management solutions | Not available | Pricing upon request. | Website | |
| 4 | Best for physical therapy-centric patient care | Not available | From $149/user/month | Website | |
| 5 | Best for workforce optimization in long-term care | Not available | Pricing upon request. | Website | |
| 6 | Best for extensive home healthcare capabilities | Not available | From $200/user/month | Website | |
| 7 | Best for data-driven patient care management | Not available | Pricing upon request. | Website | |
| 8 | Best for exceptional life plan community management | Not available | From $50/user/month | Website | |
| 9 | Best for post-acute care digital transitions | Not available | Pricing upon request. | Website | |
| 10 | Best for innovative home care agency solutions | Free demo available | From $75/user/month | Website |
Best Long-term Care Software Reviews
Athenahealth's athenaOne is a comprehensive long-term care software solution that enhances clinical effectiveness, patient experience, and financial performance. The software's mobile app enables healthcare providers to deliver care anytime and anywhere, while its automated eligibility checks and claim error detection improve financial oversight. Overall, athenaOne's integrated approach supports healthcare organizations in adapting to evolving regulatory requirements and enhances care coordination, making it a valuable tool for long-term care management.
Why I Picked Athenahealth: Athena Health's athenaOne long-term care software stands out as a robust solution due to its comprehensive suite of features designed to enhance clinical effectiveness, patient experience, and financial performance. One of the key features is its customizable Electronic Health Record (EHR) system, which supports various medical specialties with tailored workflows. This customization allows healthcare providers to streamline documentation processes, reducing clinician distractions and improving the overall efficiency of patient care. The software also includes mobile documentation capabilities, enabling clinicians to perform clinical work on the go, which is particularly beneficial in long-term care settings where mobility and quick access to patient data is crucial.
Standout Features & Integrations:
The software's mobile app enables healthcare providers to deliver care anytime and anywhere, while its automated eligibility checks and claim error detection improve financial oversight. Overall, athenaOne's integrated approach supports healthcare organizations in adapting to evolving regulatory requirements and enhances care coordination, making it a valuable tool for long-term care management. Integrations include various medical devices and health platforms, including ECG, Holter, spirometry, and stress testing equipment, as well as patient engagement solutions.
Pros and cons
Pros:
- Cloud-based system
- Extensive integration options
- User-friendly patient portal
Cons:
- May be cost-prohibitive for smaller practices
- Extensive features may require a slight learning curve
Daycenta is a digital solution designed to support the operational and administrative needs of adult daycare facilities. It offers a suite of tools that facilitate efficient patient scheduling, record management, and care planning. Daycenta excels in its ability to comprehensively manage all aspects of adult daycare.
Why I Picked Daycenta: In selecting tools for adult day care management, Daycenta caught my attention due to its comprehensive feature set, designed specifically for the needs of adult day care facilities. What sets it apart is its end-to-end management capabilities, offering tools for care planning, scheduling, billing, and more.
This comprehensive approach makes Daycenta 'best for comprehensive adult day care management'.
Standout Features & Integrations:
Daycenta’s standout features include comprehensive scheduling, electronic billing, interoperability with key business financial systems, and care planning tools, all geared towards maximizing efficiency in adult daycare facilities. As for integrations, Daycenta works seamlessly with existing healthcare systems and integrates with a range of third-party platforms to enhance data sharing and workflow optimization.
Pros and cons
Pros:
- Capabilities for care planning, scheduling, and billing in one platform
- Seamless integrations with existing systems
- Comprehensive feature set designed specifically for adult day care facilities
Cons:
- May require training to fully utilize all features
- Pricing details are not readily available
- No disclosed free trial or plan
Designed to streamline pharmacy operations, SuiteRx offers a comprehensive software solution that effectively manages all aspects of pharmacy workflow. Its advanced functionality positions it as an essential tool for pharmacies, focusing on improving efficiency and compliance within the complex world of pharmaceutical care.
Why I Picked SuiteRx: I chose SuiteRx due to its comprehensive approach to pharmacy management. It excels in providing advanced solutions for both the front and back-end operations of a pharmacy. Consequently, it shines as the best option for long-term care facilities that incorporate a pharmacy component, as it significantly simplifies and enhances pharmacy workflow and compliance.
Standout Features & Integrations:
SuiteRx offers a range of powerful features including prescription processing, medication synchronization, and inventory management. It also integrates with a wide range of hardware such as label printers, barcode scanners, and signature capture devices, ensuring seamless functionality across all pharmacy operations.
Pros and cons
Pros:
- Integration capabilities with necessary hardware
- Advanced features for efficient prescription processing
- Comprehensive pharmacy management system
Cons:
- May require initial training due to the complexity of the system
- Absence of upfront pricing details
- Lack of a free tier
Nethealth is a specialized solution tailored for physical therapy clinics and providers, offering a broad spectrum of features that streamline patient care, management, and billing. With a focus on rehabilitation and therapy services, it caters to the unique needs of physical therapy professionals and facilities.
Why I Picked Nethealth: In my search for long-term care software, I chose Nethealth because it concentrates on physical therapy - a critical component of long-term care. This focus is what sets it apart. It offers tools and features specifically designed for physical therapy workflows, making it the best solution for clinics or facilities offering these services.
Standout Features & Integrations:
Nethealth's notable features include comprehensive patient records, treatment plans, messaging, and an integrated billing module. The software also provides helpful integrations with popular electronic health record (EHR) systems, making data sharing and coordination more efficient.
Pros and cons
Pros:
- Comprehensive patient management features
- Integration with popular EHR systems
- Specialized focus on physical therapy
Cons:
- Might be too specialized for facilities offering a wider range of services
- Pricing details not readily available
- Absence of a free version
At its core, smartlinx is a powerful workforce management solution that caters specifically to the long-term care industry. Its primary goal is to optimize the workforce, matching the right staff to the right roles at the right times, all with the ultimate aim of providing superior patient care.
Why I Picked smartlinx: In selecting smartlinx, I was drawn to its focused and efficient approach to managing the long-term care workforce. The software stands out for its ability to streamline staffing processes, minimize inefficiencies, and maximize productivity and profitability. This makes smartlinx best suited for care providers who are grappling with workforce management issues, offering them a tool designed to enhance staffing efficiency and boost overall performance.
Standout Features & Integrations:
Among the top features of smartlinx are real-time staffing visualization, comprehensive workforce analytics, and proactive compliance management. Additionally, smartlinx offers integrations with a range of HR and payroll systems, ensuring that it can slot into existing workflows without disruption.
Pros and cons
Pros:
- Integration capabilities with existing HR and payroll systems
- Comprehensive workforce analytics supports strategic decision-making
- Real-time staffing visualization provides immediate insights
Cons:
- The learning curve might be steep for users unfamiliar with workforce management software
- Pricing information is not readily available
- Absence of a free plan
ContinuLink is a robust healthcare management platform specifically tailored for home care agencies. Its broad spectrum of home healthcare capabilities, from electronic visit verification to payroll management, makes it ideal for organizations offering extensive home healthcare services.
Why I Picked ContinuLink: ContinuLink was an obvious choice for me because of its expansive home care-centric features. It stands out with its diverse capabilities which not only enhance patient care but also ensure seamless agency operations. I deem it the best for extensive home healthcare capabilities due to its comprehensive solutions tailored to this specific healthcare sector.
Standout Features & Integrations:
ContinuLink comes with a range of powerful features including electronic visit verification, billing and payroll management, reporting, and scheduling. Moreover, it can integrate seamlessly with third-party systems like Electronic Health Records (EHRs) and HR systems, making it a very flexible platform for home care agencies.
Pros and cons
Pros:
- Tailored solutions for home care agencies
- Flexible integrations with third-party systems
- Comprehensive suite of home health care features
Cons:
- Might require training to fully utilize its functionalities
- Pricing is not transparent
- No free plan or trial available
IntelliLogix positions itself as a potent tool in the world of long-term healthcare. It places emphasis on data-driven patient care management, allowing healthcare providers to make informed decisions based on tangible, reliable data.
Why I Picked IntelliLogix: My decision to include IntelliLogix was based on its powerful data analytics capabilities. Its standout feature is the way it integrates patient data to inform care management. This makes it the best choice for healthcare providers seeking a data-focused approach to long-term care, as it enables them to design and implement care strategies based on precise, data-driven insights.
Standout Features & Integrations:
IntelliLogix boasts features such as clinical data analytics, automated quality measure tracking, and risk adjustment models that significantly enhance patient care strategies. It integrates seamlessly with Electronic Health Record systems, ensuring a smooth transition and consistency of data.
Pros and cons
Pros:
- Seamless integration with EHR systems
- Automated quality measure tracking enhances efficiency
- In-depth data analytics for informed decision-making
Cons:
- May require some time to master due to the extensive features
- Pricing details not readily available
- No free tier offered
MatrixCare is a cloud-based EHR (Electronic Health Record) solution that has been specifically designed for life plan communities. Its core functionality revolves around resident care, optimizing operations, and driving superior outcomes, all of which are critical in managing life plan communities.
Why I Picked MatrixCare: I selected MatrixCare because it demonstrates a deep understanding of the complexities and unique needs of life plan community management. It's not just a generic EHR system; it provides specialized tools and features which cater specifically to life plan communities. The platform’s focus on resident care and operational optimization aligns well with its positioning as 'best for exceptional life plan community management.'
Standout Features & Integrations:
Key features of MatrixCare include care management, dining and nutrition management, community management, referral management, and finance management. These features are supplemented by a suite of analytics and reporting tools that provide actionable insights. Integrations include capabilities for billing, pharmacy, telehealth, and lab services, enabling a complete healthcare ecosystem within the platform.
Pros and cons
Pros:
- Extensive integrations with relevant healthcare services
- Advanced analytics and reporting tools
- Comprehensive, specialized solution for life plan communities
Cons:
- Could be overwhelming for users not familiar with such comprehensive systems
- Pricing details are not readily available
- No disclosed free trial or plan
Netsmart is a cloud-based, clinical point-of-care system that is intuitive, compliant, and user-friendly. Its’ comprehensive digital solution is designed to facilitate transitions of care in the post-acute care sector, offering electronic health records, telehealth capabilities, and data analytics. Its emphasis on easing digital transitions makes it an ideal choice for healthcare institutions dealing with the challenges of post-acute care.
Why I Picked Netsmart: I selected Netsmart for its significant contribution to the digitalization of post-acute care. Its strength lies in its focus on this crucial transition phase in patient care. By facilitating seamless data transitions, it stands out as the optimal choice for health facilities needing a robust tool for post-acute care.
Standout Features & Integrations:
Key features of Netsmart include advanced electronic health records (EHRs), electronic medical records (EMR) systems, revenue cycle management, telehealth and LTPAC capabilities, data analytics, and care coordination tools. It also integrates well with popular healthcare data management systems, making it even more adaptable to different healthcare scenarios.
Pros and cons
Pros:
- Robust data analytics and telehealth tools
- Advanced EHR capabilities
- Specialized focus on post-acute care
Cons:
- May have a learning curve for non-tech-savvy users
- Pricing details are not readily available
- Absence of a free version or trial
AxisCare is a home care software solution, that helps agencies streamline their operations, improve care, and stay compliant. The tool offers a range of innovative features that focus on both the administrative and caregiving aspects of home care agencies.
Why I Picked AxisCare: I chose AxisCare due to its balanced emphasis on administrative efficiency and quality of care. It stands out with its intuitive design and range of features that address the specific needs of home care agencies. Given these capabilities, it is best suited for providing innovative solutions for home care agencies.
Standout Features & Integrations:
AxisCare's noteworthy features include intuitive web-based scheduling, integrated telephony, a family portal, and GPS mobile app for caregivers. These tools work in harmony to deliver effective home care agency solutions. As for integrations, AxisCare partners with various industry leaders for electronic visit verification (EVV), billing, and payroll, enhancing the overall user experience.
Pros and cons
Pros:
- Partnerships with leading industry service providers for seamless integrations
- Provides an integrated family portal for better communication
- Intuitive design and comprehensive set of features
Cons:
- Might have a learning curve for users new to such tools
- Pricing details are not available on the website
- Does not offer a free plan or trial
Other Long-term Care Software
Below is a list of additional long-term care software that we shortlisted, but did not make it to the top 10. Definitely worth checking them out.
- Icon
For superior financial analytics in healthcare
- Yardi
For seamless senior living community operations
- Experience.care
For full-featured long-term care administration
- CareSmartz360
Good for managing long-term care insurance
- Carevoyant
Good for diverse care settings beyond home care
- TheWorxHub
Good for facility management in senior care
- Celayix
Good for scheduling software in long-term healthcare
- WellSky
Good for a comprehensive long-term care software suite
- AdvanceRX
Good for specialized long-term care pharmacy solutions
- SnapSchedule
Good for scheduling efficiency in long-term care
- Cerner
Good for PowerChart EMR Software in long-term care
- AL Advantage
Good for managing assisted living care operations
- FrameworkLTC
Good for enhancing LTC pharmacy productivity
- Cantata Health Solutions
Good for care coordination and EHR
- Slope
Good for actuarial modeling in long-term care
- American HealthTech
Good for integrating care management and financial solutions
- Collain Healthcare
Good for EHR software in long-term care
- Meditab
Good for electronic health records with integrated tools
- PointClickCare
Good for integrated assisted living software solutions
- Simple LTC
Good for streamlined Medicaid and Medicare reimbursement
- RedSail Technologies
Good for community and long-term care pharmacy solutions
Long Term Care Software Selection Criteria
When selecting the best long term care software to include in this list, I considered common buyer needs and pain points like regulatory compliance and patient data management. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Manage patient records
- Schedule appointments
- Track medication administration
- Monitor patient vitals
- Generate compliance reports
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Predictive analytics for patient care
- Integration with telehealth services
- Customizable care plans
- AI-driven decision support
- Mobile app accessibility for caregivers
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive user interface
- Customizable dashboards
- Minimal learning curve
- Responsive design
- Accessibility options
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to templates
- Live webinars for training
- Chatbot assistance for new users
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 support availability
- Multiple support channels
- Response time for inquiries
- Access to a knowledge base
- Availability of dedicated account managers
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing models
- Pricing transparency
- Discounts for annual subscriptions
- Cost versus feature set
- Free trial availability
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Positive feedback on ease of use
- Comments on customer support quality
- User satisfaction with features
- Reports on reliability and uptime
- Feedback on integration capabilities
How to Choose Long Term Care Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Can the software grow with your practice? Consider future needs and whether the tool can handle increased patient loads without a hitch. |
| Integrations | Does it integrate with your existing systems? Check for compatibility with your EHR, billing software, and communication tools to avoid workflow disruptions. |
| Customizability | Can you tailor the software to fit your processes? Look for options to adjust settings and features to match your specific care protocols and reporting needs. |
| Ease of use | Is the interface intuitive for your team? Ensure the software is straightforward to use to minimize training time and errors in daily operations. |
| Implementation and onboarding | How long does it take to get up and running? Consider the time and resources required for setup and training, and whether the vendor offers support during this phase. |
| Cost | Does the pricing fit your budget? Evaluate the total cost, including any hidden fees, and compare with the value it offers. Consider whether a subscription or one-time payment is more suitable. |
| Security safeguards | Are patient data and privacy protected? Ensure the software complies with HIPAA and other relevant regulations, and check for encryption and access controls. |
| Compliance requirements | Does it meet industry standards? Verify that the software adheres to all necessary healthcare regulations to avoid potential legal issues. |
What Is Long Term Care Software?
Long term care software is designed to manage and coordinate care for patients over extended periods. Healthcare professionals like nurses, care coordinators, and administrators use these tools to improve efficiency and patient outcomes. Scheduling, patient record management, and compliance tracking features help with daily operations and regulatory adherence. These tools provide valuable support in delivering consistent, high-quality care.
Features of Long Term Care Software
When selecting long term care software, keep an eye out for the following key features:
- Patient record management: Organizes and maintains accurate patient records, ensuring easy access to vital information for caregivers.
- Appointment scheduling: Helps coordinate and manage patient appointments efficiently, reducing scheduling conflicts and missed visits.
- Medication tracking: Monitors and records medication administration, helping to prevent errors and ensure proper dosing.
- Compliance tracking: Ensures adherence to healthcare regulations by providing tools to generate necessary reports and documentation.
- Customizable care plans: Allows for the tailoring of care plans to meet individual patient needs, providing personalized care.
- Predictive analytics: Offers insights into patient care trends, helping to anticipate and address potential issues proactively.
- Mobile app accessibility: Provides caregivers with access to patient information and updates on-the-go, enhancing flexibility and responsiveness.
- Integration capabilities: Connects with existing systems like EHRs and billing software, ensuring seamless data flow and reducing manual entry.
- Security safeguards: Protects patient data through encryption and access controls, ensuring compliance with privacy regulations.
- Interactive training tools: Offers resources like video tutorials and product tours to aid in onboarding and ongoing education for users.
Benefits of Long Term Care Software
Implementing long term care software provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved efficiency: Streamlines administrative tasks like scheduling and record management, allowing staff to focus more on patient care.
- Enhanced patient care: Customizable care plans and predictive analytics enable personalized and proactive care strategies.
- Regulatory compliance: Compliance tracking features help ensure adherence to healthcare regulations, reducing the risk of legal issues.
- Data accessibility: Mobile app accessibility allows caregivers to access patient information on-the-go, enhancing flexibility and response times.
- Error reduction: Medication tracking and integrated systems help minimize errors in medication administration and data entry.
- Increased security: Security safeguards protect patient data, ensuring privacy and compliance with regulations.
- Training support: Interactive training tools facilitate efficient onboarding and continuous learning for staff members.
Costs and Pricing of Long Term Care Software
Selecting long term care software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in long term care software solutions:
Plan Comparison Table for Long Term Care Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic scheduling, limited patient records, and basic compliance tracking. |
| Personal Plan | $10-$30/user/month | Advanced scheduling, full patient records, medication tracking, and basic analytics. |
| Business Plan | $50-$100/user/month | Comprehensive patient management, advanced analytics, customizable care plans, and integration options. |
| Enterprise Plan | $150-$300/user/month | Full suite of features, predictive analytics, enhanced security, and dedicated support services. |
Most Common Questions Regarding Long-term Care Software (FAQ's)
What are the benefits of using long-term care software?
Long-term care software benefits:
- Helps in better patient information management, providing a centralized system to store, retrieve, and manage all patient-related data.
- Allows for more efficient care planning and monitoring, with tools to create, implement, and track individual care plans.
- Provides robust reporting features that can enhance decision-making by providing insights into patient care and operational efficiency.
- Aids in medication management, allowing caregivers to track patient medication schedules accurately.
- Integration capabilities offered by these tools allow seamless communication between different systems like EHR, pharmacy, and billing software, leading to streamlined operations.
How much do these long-term care software tools cost?
The cost of long-term care software varies widely based on the range of features offered, the size of your organization, and the specific needs of your care facility.
What are the pricing models for long-term care software?
Most long-term care software vendors adopt a subscription-based pricing model, often billed on an annual basis. The pricing usually depends on the number of users or beds in the facility. Some providers offer tiered pricing plans, allowing you to choose a plan based on the specific features you need.
What is the typical range of pricing for long-term care software?
The typical pricing range for long-term care software can vary greatly depending on the complexity and scope of the features. It could range from $50/user/month for more basic options to over $200/user/month for comprehensive solutions.
What is the cheapest and most expensive long-term care software?
The cheapest software solutions, like AL Advantage, can start as low as $50/user/month, while more premium and feature-rich options like Athena Health could cost over $200/user/month.
Are there any free options for long-term care software?
Yes, some vendors do offer a free version or a free trial of their software. However, these typically have limited features and capabilities compared to the paid versions. It’s important to carefully evaluate the features offered in the free version to determine if they meet your specific needs before deciding on software.
What’s Next:
If you're in the process of researching long term care software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.