17 Best Home Care Software Reviewed in 2025
10 Best Home Care Software Shortlist
Here's my pick of the 10 best software from the 17 tools reviewed.
Running a medical practice isn't easy, and selecting the right software can be a daunting task. You face daily challenges, such as managing patient care and coordinating with your team. Home care software can help make your tasks more manageable by organizing schedules, ensuring compliance, and improving communication.
In my experience, the right software can be a game-changer for your practice. I've independently tested and reviewed various options to bring you an unbiased look at the best solutions on the market.
In this article, you'll find my top picks, each offering unique features to meet your needs. Let's find the best fit for your team and enhance your practice's efficiency.
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Best Home Care Software Summary
This comparison chart summarizes pricing details for my top home care software selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for location-aware home care management | Not available | From $35/user/month. | Website | |
| 2 | Best for comprehensive home care agency management | Free demo available | From $49/user/month, (billed annually). | Website | |
| 3 | Best for Medicaid and private duty software solution | Not available | From $200/user/month | Website | |
| 4 | Best for its integrated suite of care management features | Not available | From $75/user/month (min 10 seats). | Website | |
| 5 | Best for enhancing efficiency with cloud-based solutions | Not available | Pricing upon request | Website | |
| 6 | Best for specialized home health and hospice care support | Not available | From $59/user/month, (min 10 seats). | Website | |
| 7 | Best for robust scheduling and billing capabilities | Free demo available | From $75/user/month | Website | |
| 8 | Best for multi-faceted healthcare organizations | Not available | From $500/user/month | Website | |
| 9 | Best for its intuitive and user-friendly interface | Not available | From $80/user/month. | Website | |
| 10 | Best for seamless coordination of patient care | Not available | From $69/user/month, (min 10 seats). | Website |
Best Home Care Software Reviews
Below are my detailed summaries of the best home care software that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
GeoH is a home care management software that leverages geolocation technology to provide insightful services. It uses real-time location data to optimize workflow and care delivery, making it particularly suited for organizations that require location-aware home care management.
Why I Picked GeoH: GeoH stands out because of its unique utilization of geolocation technology. This unique feature led to my decision to include it in this list as it allows the tool to provide more detailed and efficient care management, especially in scenarios where location is a critical factor. Its specialization in location-aware home care management sets it apart from other home care tools.
Standout features & integrations:
GeoH's distinguishing feature is its geolocation technology which enables efficient scheduling, patient tracking, and real-time communication. This tool also integrates effectively with various third-party applications, including medical record systems, billing platforms, and communication tools, to streamline operations further.
Pros and cons
Pros:
- Real-time communication capabilities
- Integrates well with a variety of third-party applications
- Efficient geolocation technology for optimized care delivery
Cons:
- Less suitable for care providers that don't require location-aware functionalities
- Premium integrations might result in additional costs
- May have a learning curve due to unique geolocation features
Caresmartz360 is a software solution built to cater to the specific needs of home care agencies. It provides a robust platform where agencies can manage operations, clients, caregivers, and billing in one place. Its in-depth features make it ideal for comprehensive home care agency management.
Why I Picked Caresmartz360: I chose Caresmartz360 for its breadth and depth of features specifically designed for home care agencies. Its comprehensive management tools set it apart from many other similar solutions. The ability to handle every aspect of home care agency operations from a single interface makes it best for comprehensive home care agency management.
Standout features & integrations:
Caresmartz360 offers extensive features like scheduling, billing, payroll, and reporting. Its caregiver management is exceptional, providing complete control over caregiver schedules, client preferences, and more. The Family Portal is another standout feature, enabling families to stay connected and informed about the care of their loved ones. For integrations, it partners well with third-party software for tasks like accounting, payment processing, and human resources.
Pros and cons
Pros:
- Strong integration capabilities with other software
- Robust caregiver and family portals for better communication
- Comprehensive platform covering all aspects of home care management
Cons:
- Annual billing could deter those looking for more flexible payment terms
- Might have a steeper learning curve due to the number of features
- Pricing can be steep for smaller agencies
ContinuLink offers a comprehensive software solution for Medicaid and private-duty healthcare providers. It provides robust features that streamline operations, manage patient care, and facilitate efficient billing, positioning it as an effective tool for these specialized healthcare services.
Why I Picked ContinuLink: ContinuLink caught my attention because it's designed specifically for Medicaid and private-duty healthcare providers. Its specialized functionality is its distinctive attribute and it's why I consider it to be the best for this specific healthcare sector. The software focuses on streamlining tasks specific to these providers, and its customized design is why I chose to include it in this list.
Standout features & integrations:
ContinuLink's key features include effective patient care management, efficient staff scheduling, and easy-to-use billing functionalities. The software also integrates well with several Electronic Health Record (EHR) systems, financial management platforms, and even HR tools, making it a comprehensive solution for its users.
Pros and cons
Pros:
- Efficient patient care management
- Integration capabilities with numerous systems
- Specific functionalities for Medicaid and private duty providers
Cons:
- Pricing might be on the higher side for smaller organizations
- Some users might find the software complex due to its extensive features
- Might be less suitable for providers not focused on Medicaid and private duty services
Access Care Home Software is a comprehensive home care solution with a rich array of features to manage care delivery effectively. The platform excels in offering an all-encompassing range of functionalities, providing agencies with the tools they need to offer integrated care.
Why I Picked Access Care Home Software: Access Care Home Software made my list due to the breadth of its feature suite. I was struck by how it brings together numerous care management functionalities in a single platform, making it a standout in this space. This holistic approach to care management is why I deemed it the best for agencies in need of an integrated suite of care management features.
Standout features & integrations:
Access Care Home Software boasts key features like comprehensive care planning, real-time updates, and robust reporting, among others. It also integrates seamlessly with popular accounting software and electronic health record systems, providing a unified approach to care management and financial oversight.
Pros and cons
Pros:
- Real-time updates to enhance care delivery
- Seamless integration with accounting software and EHR systems
- Wide range of integrated care management features
Cons:
- Customer service could use improvement
- Learning curve for new users
- May be too feature-rich for smaller agencies or those with simpler needs
PointClickCare is a cloud-based software that's designed to aid healthcare organizations in enhancing their operational efficiency. It does this by providing a platform for electronic health records (EHR), care coordination, and data analytics, all of which can streamline the care management process.
Why I Picked PointClickCare: PointClickCare caught my attention because of its unified, cloud-based approach to healthcare management. Its ability to consolidate many functions into one accessible platform sets it apart from other tools. I identified it as the best tool for enhancing efficiency with cloud-based home care due to the inherent accessibility, scalability, and flexibility offered by its cloud-based design.
Standout features & integrations:
PointClickCare has a comprehensive suite of features that includes electronic health records, care coordination, and analytics. Its platform enables users to generate insightful reports that can help guide decision-making in the care process. The software integrates with a wide range of other healthcare applications, including billing, payroll, and pharmacy systems, allowing for a streamlined workflow.
Pros and cons
Pros:
- Wide range of integrations with other healthcare applications
- Comprehensive suite of features, including EHR, care coordination, and analytics
- Cloud-based design enhances accessibility and flexibility
Cons:
- Reliance on internet connectivity could pose problems in areas with poor network coverage
- Higher cost per user may not be ideal for all businesses
- Could be overly complex for smaller organizations
Best for specialized home health and hospice care support
MatrixCare is a powerful home care solution that offers comprehensive tools for managing home health and hospice care. The platform shines in its ability to provide specialized support for these specific healthcare sectors, ensuring streamlined patient care and effective management.
Why I Picked MatrixCare Home Health and Hospice: When it came to deciding on a home care software that excels in supporting home health and hospice care, I chose MatrixCare. It stands out from the pack with its specialized functionalities tailored to these niche sectors. Its commitment to this specialization is why I believe it's the best choice for organizations focused on home health and hospice care.
Standout features & integrations:
MatrixCare delivers unique features like advanced clinical decision support, hospice-specific capabilities, and home health documentation. It integrates efficiently with a multitude of EHR systems and billing solutions, providing a comprehensive solution for specialized care agencies.
Pros and cons
Pros:
- Efficient integration with EHR and billing solutions
- Advanced clinical decision support tools
- Specialized support for home health and hospice care
Cons:
- User interface may not be intuitive for all users
- Some users report customer service could be better
- May be too specialized for general home care agencies
AxisCare is a versatile home care software with powerful scheduling and billing functionalities. Its platform is equipped with robust tools that simplify scheduling, invoicing, and financial management, making it a strong candidate for agencies with substantial scheduling and billing needs.
Why I Picked AxisCare: In the process of selecting the best tools, I found AxisCare's billing and scheduling features particularly noteworthy. Its capacity to handle complex scheduling tasks and streamline financial management distinguishes it from others in the home care software landscape. That's why I determined it to be the best for agencies seeking robust scheduling and billing capabilities.
Standout features & integrations:
AxisCare has many notable features, including its sophisticated scheduling system, integrated billing, and invoicing, as well as its CRM capabilities. The software also supports integration with popular payroll systems and third-party billing solutions, offering home care agencies greater flexibility in managing their operations.
Pros and cons
Pros:
- Flexibility due to third-party integrations
- CRM features for enhanced relationship management
- Advanced scheduling and billing capabilities
Cons:
- Some users report occasional software glitches
- Interface could be more intuitive
- Might be pricey for small home care agencies
Carevoyant offers a comprehensive home care solution designed to cater to the diverse needs of multi-faceted healthcare organizations. It offers robust features to manage patient care, staff scheduling, billing, and reporting, making it an ideal choice for organizations operating across multiple aspects of healthcare.
Why I Picked Carevoyant: I chose Carevoyant because it effectively caters to complex, multi-faceted healthcare organizations. What sets it apart is its comprehensive set of features, which are versatile enough to address the needs of diverse healthcare services. Given its versatility and comprehensive nature, I believe it's the best option for healthcare organizations operating in various domains.
Standout features & integrations:
Carevoyant comes with a robust set of features including comprehensive patient care management, flexible staff scheduling, and streamlined billing. Its integration capabilities are impressive, with compatibility for many Electronic Health Record (EHR) systems, payroll systems, and financial management platforms.
Pros and cons
Pros:
- Compatibility with various EHR and financial platforms
- Flexible staff scheduling
- Comprehensive care management features
Cons:
- Extensive features require a steep learning curve
- User interface could be more intuitive
- High cost might deter smaller organizations
ECP is a home care management software that prioritizes user experience, offering an intuitive interface that is easy to navigate. This tool provides a range of features, such as electronic health records, billing, and scheduling, designed with the user in mind.
Why I Picked ECP: ECP stood out to me due to its user-friendly interface. When selecting a tool for this list, the balance between comprehensive functionality and ease of use is critical. I believe ECP embodies this balance, making it particularly useful for those who value a straightforward user experience. Hence, I selected it as the best tool for home care management that prioritizes an intuitive and user-friendly interface.
Standout features & integrations:
ECP's features include medication management, billing, and scheduling, all designed to be simple and easy to navigate. The electronic health record system is particularly user-friendly, designed to make record-keeping as easy as possible. ECP integrates smoothly with pharmacy and lab systems, making it simple to consolidate patient information.
Pros and cons
Pros:
- Effective integrations with pharmacy and lab systems
- Wide range of features offered
- User-friendly interface makes navigation simple
Cons:
- Could use more customizable options for specific needs
- Starting price is relatively high
- Might lack some advanced features found in other tools
Axxess is a comprehensive software solution geared towards enhancing the delivery of patient care at home. It provides home health agencies with the tools to efficiently coordinate every aspect of patient care from a centralized platform. Its edge lies in streamlining coordination, a critical aspect of home healthcare that ties together all other operational facets.
Why I Picked Axxess: In curating this list, I was drawn to Axxess for its robust care coordination features. The software efficiently combines various healthcare activities into one well-organized platform, facilitating smooth patient care. It stood out for its impressive ability to organize diverse aspects of home care, which is why I believe it's best for coordinating patient care.
Standout features & integrations:
Axxess offers an array of features, including electronic visit verification, billing and invoicing, and care planning, among others. Moreover, it allows for the customization of care plans, supporting unique patient needs. In terms of integrations, it works well with other healthcare systems, enabling data exchange with hospitals, pharmacies, and electronic health record systems, which facilitates holistic patient care.
Pros and cons
Pros:
- Robust integration capabilities with other healthcare systems
- Customizable care plans to suit unique patient needs
- Comprehensive feature set for all-around patient care
Cons:
- Customer support may need improvements
- Learning curve for first-time users can be steep
- Pricing may be steep for smaller agencies
Other Home Care Software
Here are some additional home care software options that didn’t make it onto my shortlist, but are still worth checking out:
- Alora Home Health
For its comprehensive set of home health software solutions
- Caresys
For comprehensive solutions covering every aspect of care home management
- Rosemark
For enhancing productivity with customizable workflows
- Homecare Homebase
For leveraging data to deliver quality home care services
- Unieke
For user-friendly software that simplifies care management
- firstHOMECARE
For interoperability and streamlined care coordination
- ShiftCare
For efficient scheduling and communication in-home care
Home Care Software Selection Criteria
When selecting the best home care software to include in this list, I considered common buyer needs and pain points like managing patient schedules and ensuring compliance with healthcare regulations. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Manage patient schedules
- Track billing and invoicing
- Monitor caregiver tasks
- Ensure compliance with regulations
- Facilitate communication between caregivers
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Real-time GPS tracking
- Customizable care plans
- Telehealth capabilities
- Multi-language support
- Advanced analytics and reporting
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive user interface
- Easy navigation
- Minimal training required
- Responsive design
- Consistency across platforms
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to webinars
- Step-by-step setup guides
- Supportive chatbots
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 availability
- Multiple support channels
- Fast response time
- Knowledgeable staff
- Comprehensive help center
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Transparent pricing structure
- No hidden fees
- Flexible subscription options
- Discounts for long-term contracts
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Positive feedback on functionality
- High ratings for ease of use
- Praise for customer service
- Comments on reliability
- User-reported ROI benefits
How to Choose Home Care Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Will the software grow with your business? Consider if it can handle an increasing number of patients and caregivers without performance issues. |
| Integrations | Does the tool work with your existing systems? Look for compatibility with your current software for billing, scheduling, and communication. |
| Customizability | Can you tailor the software to fit your workflows? Check if you can adjust settings and features to match your specific needs. |
| Ease of use | Is the software intuitive for your team? Ensure a straightforward interface that minimizes training time and boosts productivity. |
| Implementation and onboarding | How quickly can you get up and running? Look for resources like training videos and support to ease the transition. |
| Cost | Is the pricing transparent and within your budget? Compare the total cost, including setup fees and ongoing expenses, to ensure it fits your financial plan. |
| Security safeguards | Are patient data and privacy protected? Verify compliance with data protection regulations and the availability of encryption and access controls. |
| Compliance requirements | Does the software meet industry standards? Confirm adherence to healthcare regulations to avoid legal issues and ensure quality care delivery. |
What Is Home Care Software?
Home care software is a tool designed to help manage the daily operations of home care agencies. Professionals like caregivers, administrators, and coordinators use these tools to improve efficiency and patient care. Scheduling, billing, and compliance features help with managing tasks, ensuring timely payments, and meeting regulatory standards. Overall, these tools enhance the coordination and delivery of home care services.
Features
When selecting home care software, keep an eye out for the following key features:
- Scheduling: Automates the assignment of caregivers to patients, ensuring all shifts are covered and minimizing scheduling conflicts.
- Billing and invoicing: Manages financial transactions by generating invoices and tracking payments, helping maintain accurate financial records.
- Compliance management: Ensures adherence to healthcare regulations, reducing the risk of legal issues and maintaining high standards of care.
- Care plan customization: Allows tailoring of care plans to meet individual patient needs, enhancing personalized care delivery.
- Mobile access: Enables caregivers to access patient information and schedules on-the-go, improving flexibility and responsiveness.
- Real-time GPS tracking: Monitors caregiver locations to ensure timely arrival and departure, enhancing accountability and safety.
- Telehealth capabilities: Facilitates remote consultations and monitoring, expanding access to care for patients.
- Advanced analytics: Provides insights into operational efficiency and patient outcomes, supporting data-driven decision-making.
Benefits
Implementing home care software provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved efficiency: Automates scheduling and billing, freeing up time for more patient-focused activities.
- Enhanced compliance: Keeps track of regulatory requirements, helping you avoid legal issues and maintain quality care.
- Personalized care: Customizes care plans to fit patient needs, ensuring each individual receives tailored attention.
- Increased flexibility: Offers mobile access, allowing caregivers to update information and schedules from anywhere.
- Better communication: Facilitates real-time updates and secure messaging, improving coordination between caregivers and administrators.
- Data-driven insights: Utilizes advanced analytics to inform decisions and improve service delivery.
- Remote care options: Includes telehealth features, expanding your ability to provide care to patients who can’t easily visit in person.
Costs & Pricing
Selecting home care software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in home care software solutions:
Plan Comparison Table for Home Care Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic scheduling, limited billing, and minimal support. |
| Personal Plan | $10-$30/user/month | Scheduling, basic billing, compliance tracking, and mobile access. |
| Business Plan | $40-$70/user/month | Advanced scheduling, full billing features, care plan customization, and analytics. |
| Enterprise Plan | $80-$150/user/month | All features, telehealth capabilities, dedicated support, and extensive integrations. |
Home Care Software FAQs
Here are some answers to common questions about home care software:
Is training required to use home care software?
Yes, training is usually required, but many providers offer resources like tutorials and webinars. Look for software with intuitive interfaces to reduce training time. I recommend choosing a provider that offers comprehensive onboarding support to help your team transition smoothly.
What types of reports can the software generate?
Home care software often includes reporting tools for hours worked, billing summaries, caregiver performance, missed visits, compliance status, and client outcomes. Reports can typically be filtered by date, location, or caregiver to support audits and business analysis.
Can I restrict access by role or department?
Yes, most systems offer role-based permissions. Admins can control who sees what—caregivers may only access their client schedules and tasks, while office staff can see full client records, billing data, and payroll information. This helps with data security and HIPAA compliance.
Can home care software handle non-medical and skilled care?
Yes, many systems are built to support both personal care (ADLs, companionship, housekeeping) and skilled services (wound care, injections, nursing visits). You can define care types per visit, assign tasks based on skill level, and track licensure requirements accordingly.
What’s Next:
If you're in the process of researching home care software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.this guide comprehensive and up-to-date. We value your insights and are always open to learning about new and innovative solutions in the home care industry.