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12 Best Hospice Software

In my quest for excellence, I've evaluated a myriad of tools, handpicking the 12 best hospice software solutions poised to bridge the gap you face. Let's dive in!

  1. HospiceWorks - Best for comprehensive hospice management
  2. Silent Partner - Best for customizable case management
  3. WellSky - Best for seamless interdisciplinary communication
  4. Smartcare - Best for integrating care coordination and scheduling
  5. CareVoyant - Best for multipurpose medical and non-medical home care
  6. Axxess - Best for patient-centric clinical documentation
  7. Netsmart - Best for holistic home care and hospice solutions
  8. InfoAnywhere - Best for detailed care and symptom tracking
  9. AxisCare - Best for powerful scheduling and billing features
  10. Alora - Best for mobile-friendly hospice care
  11. Trisotech - Best for intricate healthcare process modeling
  12. VigilanceSanté - Best for meticulous medication management

In my experience, I've found that the right software can make a world of difference in hospice management. This is why I've meticulously curated this selection of the best hospice software solutions, with each tool's unique capabilities evaluated against the challenges you face daily.

Whether it's the seamless interdisciplinary communication of WellSky or the detailed symptom tracking by InfoAnywhere, each tool addresses specific pain points in hospice care. Some facilitate care coordination and scheduling, like Smartcare, while others, like Netsmart provide holistic solutions for home care and hospice operations.

In essence, these tools are designed to address the unique demands of home health care. Each product is chosen for its ability to empower you to manage time, resources, and patient care effectively. I believe that by exploring these options, you'll find the perfect tool to help you deliver outstanding quality care.

What Is a Hospice Software?

Hospice software is a specialized category of healthcare technology, utilized by healthcare providers and administrative personnel to manage and optimize the complex processes inherent in hospice care. From comprehensive patient tracking, scheduling, and managing visits, to coordinating interdisciplinary groups (IDG), facilitating billing, and ensuring regulatory compliance, these solutions streamline critical tasks in end-of-life care provision.

These tools equip clinicians, nurses, caregivers, back office, and management teams with the necessary functionality for delivering compassionate, high-quality patient care while also enhancing operational efficiency, profitability, and reducing administrative burdens.

They serve as indispensable assets in hospices, hospice agencies, palliative care units, and similar care settings where the primary objective is to offer comfort and enhance the quality of life for patients in their final stages.

Overview of 12 Best Hospice Software

1. HospiceWorks - Best for comprehensive hospice management

HospiceWorks software interface
A look at the HospiceWorks hospice software feature.

HospiceWorks provides a complete suite of tools for hospice care management. It has been designed to manage all aspects of hospice care, aligning with its "best for comprehensive hospice management" description.

Why I Picked HospiceWorks:

I picked HospiceWorks for its commitment to comprehensive care management, which I find unmatched in its capacity to cater to a variety of hospice needs. The tool's wide-ranging functionalities cover patient tracking, team coordination, and regulatory compliance, earning it the "best for comprehensive hospice management" title.

What do you get for free?

HospiceWorks does not offer a free tier or trial. Prospective customers must contact the company for a demo and pricing information.

Standout features & integrations:

HospiceWorks comes with an array of crucial features, including scheduling, charting, billing, and reporting, alongside a patient and family portal for improved communication. It also integrates with some of the popular electronic health record (EHR) systems for smoother data exchange.

Pricing:

Pricing for HospiceWorks is upon request.

Pros:

  • Comprehensive suite of hospice management tools
  • Seamless integration with popular EHR systems
  • Dedicated patient and family portal

Cons:

  • No free trial or free tier available
  • Pricing information not readily accessible
  • Potential learning curve due to the range of features

2. Silent Partner - Best for customizable case management

Silent Partner hospice care software interface
Silent Partner hospice software feature focuses on customizable case management.

Silent Partner is a hospice software that offers a unique focus on customizable case management. The tool stands out for its adaptability, ensuring a customized approach to each individual case, making it a suitable fit as the "best for customizable case management".

Why I Picked Silent Partner:

Silent Partner caught my eye due to its emphasis on customization. In the sea of hospice software, its ability to adapt case management to specific needs sets it apart. Given the diversity of patient needs in hospice care, this flexibility justifies its status as the "best for customizable case management".

What do you get for free?

Silent Partner does not offer a free tier or free trial. You would need to contact the company directly for a demo or to inquire about their pricing structure.

Standout features & integrations:

Key features of Silent Partner include customizable case management, detailed reporting, and efficient donor management. Though specific integration partners are not mentioned, the platform is designed to accommodate necessary integrations for smooth operations.

Pricing:

Pricing for Silent Partner is available upon request.

Pros:

  • Customizable case management
  • Detailed reporting capabilities
  • Efficient donor management

Cons:

  • Lack of a free tier or trial
  • Pricing information not directly available
  • Limited information about integrations

3. WellSky - Best for seamless interdisciplinary communication

Wellsky interface
Wellsky hospice software feature excels in fostering clear and efficient communication.

WellSky is a hospice software solution that excels in fostering clear and efficient interdisciplinary communication. This attribute, vital for hospice care, makes it a leading choice for anyone seeking seamless coordination among healthcare teams.

Why I Picked WellSky:

WellSky entered my selection due to its superior communication capabilities. This tool distinguishes itself through features that promote clear communication among different healthcare disciplines. I firmly believe that effective interdisciplinary communication is key to delivering quality hospice care, and this is why I've picked WellSky as the best for this crucial function.

What do you get for free?

WellSky does not have a free tier or trial. To learn more about the platform's capabilities and pricing, potential users should contact the company for a demonstration.

Standout features & integrations:

WellSky offers features like care team coordination, patient symptom tracking, and quality measure reporting all in one place. Its system also integrates seamlessly with third-party billing services and pharmacies, enabling smooth workflows across diverse operational areas.

Pricing:

WellSky's pricing is available upon request.

Pros:

  • Emphasizes on interdisciplinary communication
  • Robust integration with billing services and pharmacies
  • Features for patient symptom tracking and quality measure reporting

Cons:

  • Does not offer a free tier or trial
  • Pricing is not readily available
  • Detailed specification of its features is limited

4. Smartcare - Best for integrating care coordination and scheduling

Smartcare software interface
A look at the Smartcare hospice software feature.

Smartcare stands out as hospice software that expertly combines care coordination and scheduling into one integrated system. This well-designed tool offers a reliable solution to smoothly manage both aspects, ensuring no details are missed in hospice care.

Why I Picked Smartcare:

I picked Smartcare for this list due to its integrated approach to care coordination and scheduling. Few software solutions can match its ability to intertwine these two vital aspects of hospice care so efficiently. Therefore, if you are looking for a tool that gives you a centralized management system, Smartcare fits the bill perfectly.

What do you get for free? Smartcare offers a free demo but doesn't provide a free tier or trial. You need to contact their sales team for a more detailed exploration of their offerings.

Standout features & integrations:

Smartcare has robust features like care plan creation, task management, real-time alerts, and caregiver schedules. Their software also integrates with popular billing and payroll systems, making financial management simpler.

Pricing:

Smartcare's pricing is upon request.

Pros:

  • Integrated approach to care coordination and scheduling
  • Real-time alerts for improved workflow management
  • Seamless integration with billing and payroll systems

Cons:

  • No free tier or trial available
  • Pricing information is not publicly available
  • Lack of direct-to-patient communication features

5. CareVoyant - Best for multipurpose medical and non-medical home care

CareVoyant software interface
CareVoyant hospice software's comprehensive feature set covers an array of requirements.

CareVoyant is a versatile software solution that caters to both medical and non-medical home care needs. Its comprehensive feature set covers an array of requirements, ensuring efficient care delivery regardless of the complexity or nature of care needed.

Why I Picked CareVoyant:

I chose CareVoyant because of its versatility. Its all-encompassing capability to handle both medical and non-medical home care needs separates it from the crowd. For establishments dealing with varied care requirements, CareVoyant is a standout choice.

What do you get for free?

CareVoyant does not offer a free tier or trial. However, they provide a free demo upon request to give potential users an overview of their services and features.

Standout features & integrations:

With CareVoyant, you get a full suite of features that cover scheduling, billing, electronic visit verification (EVV), and clinical records. It integrates seamlessly with major healthcare coding systems and electronic health record systems, improving interoperability.

Pricing:

Pricing for CareVoyant starts from $250/user/month (min 5 seats), making it a more expensive option.

Pros:

  • Handles both medical and non-medical home care
  • Comprehensive feature set, including EVV and clinical records
  • Robust integration capabilities

Cons:

  • No free tier or trial available
  • Higher starting price compared to other options
  • Interface can be complex for new users

6. Axxess - Best for patient-centric clinical documentation

Axxess hospice software interface
Axxess hospice software is user friendly.

Axxess is a healthcare software that emphasizes creating comprehensive, patient-focused clinical documentation. This user-friendly software helps you effectively manage your care services while keeping the patient at the center of all processes.

Why I Picked Axxess:

The reason I chose Axxess is because of its strong focus on patient-centric documentation. The tool simplifies the task of creating comprehensive and coherent clinical records that prioritize patient needs. This makes Axxess hospice particularly suitable for patient-focused care organizations.

What do you get for free?

Axxess does not offer a free tier but provides a free demo to give potential users an idea of what they can expect from the software.

Standout features & integrations:

Axxess provides comprehensive clinical documentation features, robust scheduling, and billing functionalities. Additionally, it offers seamless integration with major electronic health record systems, allowing for efficient data sharing and management.

Pricing:

Pricing for Axxess begins at $39/user/month (billed annually).

Pros:

  • Robust patient-centric documentation capabilities
  • Seamless integration with electronic health record systems
  • Comprehensive feature set

Cons:

  • No free tier available
  • Requires annual billing for pricing
  • User interface may be challenging for non-tech-savvy users

7. Netsmart - Best for holistic home care and hospice solutions

Netsmart hospice software interface
Netsmart hospice software provides a more holistic approach to patient care.

Netsmart is a cloud-based, clinical point-of-care system designed for human services and post-acute care ‎providers to meet the functionality of the specific workflow requirements.. The tool integrates various aspects of care delivery, from billing and scheduling to electronic health records (EHRs), promoting a more holistic approach to patient care.

Why I Picked Netsmart:

Netsmart earned a place on this list because of its comprehensive feature set that covers every aspect of home care (including HIPAA-compliant) and hospice management. Its ability to consolidate various care processes into one platform makes it a standout tool. In terms of holistic care solutions for home care and hospice services, I find Netsmart offers unparalleled functionality.

What do you get for free?

Netsmart does not provide a free tier or trial but offers a free demonstration upon request to help potential customers understand its features and benefits.

Standout features & integrations:

Netsmart comes with a host of valuable features such as patient information management, scheduling, billing, and analytics. It integrates well with many other healthcare software systems, enabling smooth data transfer and improved overall care coordination.

Pricing:

Pricing for Netsmart is not publicly listed and would need to be requested from the company directly.

Pros:

  • Offers a comprehensive set of features for home care and hospice services
  • Excellent integration capabilities
  • Holistic approach to care delivery

Cons:

  • No free trial or tier available
  • Pricing information is not publicly available
  • Might have a steeper learning curve due to its extensive features

8. InfoAnywhere - Best for detailed care and symptom tracking

InfoAnywhere hospice software interface
A sneak peek of InfoAnywhere hospice software feature.

InfoAnywhere is a tool focused on detailed symptom and care tracking for home care and hospice services. It offers an integrated platform that combines various aspects of patient care, focusing especially on the rigorous tracking of patient symptoms and the progression of their condition.

Why I Picked InfoAnywhere:

When it comes to tracking patient symptoms and care detail, I determined that InfoAnywhere provides a unique and effective solution. I picked InfoAnywhere because it's one of the few tools that emphasize comprehensive tracking of patient symptoms and care, thereby offering a critical advantage for home care providers.

What do you get for free?

InfoAnywhere does not have a free tier, but they do provide a free demonstration of their product to potential users.

Standout features & integrations:

InfoAnywhere features a comprehensive suite for tracking patient symptoms, medication management, care plan documentation, and reporting. Furthermore, it integrates well with various electronic health record systems, enabling seamless data exchange for enhanced care delivery.

Pricing:

The pricing information for InfoAnywhere is not publicly available. Customers need to contact the company directly for a personalized quote.

Pros:

  • Robust symptom tracking and reporting capabilities
  • Integration with various electronic health record systems
  • Detailed medication management feature

Cons:

  • No free tier or trial available
  • Pricing information not publicly disclosed
  • Could be complex for new users due to detailed tracking features

9. AxisCare - Best for powerful scheduling and billing features

AxisCare interface
AxisCare hospice software feature is simple and easy to use.

AxisCare is a web-based home care software that delivers robust scheduling and billing functionalities to enhance operational efficiency. It is designed to serve home care agencies and provide them with features that simplify their day-to-day administrative tasks, making it particularly strong in handling complex scheduling and billing processes.

Why I Picked AxisCare:

I selected AxisCare for this list because of its extensive capabilities in handling scheduling and billing. Comparing various tools, I found that AxisCare stands out with its powerful scheduling system and intuitive billing features, which make it an optimal choice for home care agencies like Hummingbird seeking to streamline these critical operations.

What do you get for free?

AxisCare does not offer a free tier. However, potential customers can request a free demo to experience the platform before making a purchasing decision.

Standout features & integrations:

Key features of AxisCare include a dynamic scheduling system, comprehensive billing management, and a built-in CRM. In addition, it supports integration with various third-party applications such as QuickBooks, ensuring an interconnected work environment.

Pricing:

AxisCare pricing begins from $395/month. However, they offer customized pricing based on the specific needs and size of the agency.

Pros:

  • Powerful scheduling and billing management system
  • Integration with third-party applications such as QuickBooks
  • Offers a built-in CRM

Cons:

  • No free tier available
  • Customized pricing may be unclear to potential users
  • Might require a learning curve to fully utilize the platform features

10. Alora - Best for mobile-friendly hospice care

Alora hospice software interface
Alora hospice software feature is designed to facilitate efficient operations.

Alora home health software is a cloud-based solution designed to facilitate efficient operations and care in a hospice setting. It's a comprehensive solution that stands out for its impressive mobile app accessibility, making it best for hospice care providers needing a flexible, on-the-go solution.

Why I Picked Alora:

I chose Alora for this list due to its robust mobile capabilities. In the selection process, Alora stood out for its ease of use on mobile devices (Android/IOS), allowing healthcare providers to access and update patient data in real-time while on the field. This aspect makes it particularly useful for hospice care, where caregivers frequently move between locations.

What do you get for free?

Alora does not offer a free plan, but they do provide a free demo for interested customers to get a feel of the software and its functionalities.

Standout features & integrations:

Alora boasts a range of valuable features, including Electronic Visit Verification (EVV), comprehensive patient documentation, and referral tracking, and handles all payers (Medicare/Medicaid). Uniquely tailored for hospice service billing, including per diem tracking and Medicare reimbursement. It integrates seamlessly with several popular third-party applications, enhancing its functionality and ease of use.

Pricing:

The pricing for Alora starts from $140/user/month (billed annually).

Pros:

  • Mobile-friendly interface for on-the-go access
  • Comprehensive feature set including EVV and patient documentation
  • Seamless integration with third-party applications

Cons:

  • No free plan is available
  • The pricing could be considered high for smaller organizations
  • Billed annually, which may not be preferred by some organizations

11. Trisotech - Best for intricate healthcare process modeling

Trisotech hospice software interface
A look at one of the many features of Trisotech hospice software.

Trisotech is a software tool designed to support complex process modeling in the healthcare sector. Given its capacity to handle intricate process workflows and model them effectively, it's best for healthcare organizations that need to navigate and optimize complex operational procedures.

Why I Picked Trisotech:

I picked Trisotech due to its advanced process modeling capabilities, which are ideal for the intricacies often present in healthcare. Comparing it with other tools, Trisotech stood out for its comprehensive features and the level of detail it brings to process modeling. This specificity makes it the best for healthcare organizations striving to streamline and optimize their procedures.

What do you get for free?

Trisotech does not offer a free plan or trial. Instead, they provide a demo upon request to help prospective users understand the software's capabilities.

Standout features & integrations:

Key features of Trisotech include intricate process modeling, digital transformation, and workflow optimization. The software doesn't mention specific integrations, but its flexible design should allow it to be incorporated into a variety of IT environments.

Pricing:

The pricing for Trisotech starts from $75/user/month. This pricing applies to their base plan, with higher tiers available at additional cost.

Pros:

  • Advanced process modeling capabilities
  • Tailored for the complexity of healthcare procedures
  • Can help optimize workflows and foster digital transformation

Cons:

  • No free plan or trial
  • May have a steep learning curve for those new to process modeling
  • Lack of clarity on specific software integrations

12. VigilanceSanté - Best for meticulous medication management

VigilanceSanté hospice software interface
The VigilanceSanté hospice software feature simplifies medication management.

VigilanceSanté is a digital healthcare platform designed to simplify medication management. Considering its dedication to accuracy and attention to detail in managing pharmaceutical data, it is an excellent fit for healthcare providers in need of a rigorous medication management tool.

Why I Picked VigilanceSanté:

I selected VigilanceSanté for this list due to its commitment to meticulous medication management. When comparing it with other tools, its comprehensive pharmaceutical database and precise monitoring features make it stand out. Therefore, it is best for healthcare providers looking to manage medications with great accuracy and care.

What do you get for free?

VigilanceSanté does not have a free plan or trial. However, they offer personalized demos to showcase their platform's capabilities.

Standout features & integrations:

VigilanceSanté's standout features include an extensive pharmaceutical database, interactive medication algorithms, and a clinical decision support system. It also integrates well with various electronic medical record (EMR) systems, helping to streamline the patient management process.

Pricing:

The pricing for VigilanceSanté begins from $55/user/month. Note that the exact price may vary depending on the specific needs and size of the organization.

Pros:

  • Extensive pharmaceutical database
  • Features for precise medication management
  • Integrations with various EMR systems

Cons:

  • No free plan or trial available
  • Pricing may vary, making it less predictable
  • May require training to utilize its features fully

Other Hospice Software

Below is a list of additional hospice software that we shortlisted but did not make it to the top 12. Definitely worth checking them out.

  1. MatrixCare - Good for comprehensive care delivery management
  2. CareAcademy - Good for caregiver training and certification
  3. CareSmartz360 - Good for efficient scheduling and billing
  4. Jotform Hospice Management Software - Good for customizing forms and data collection
  5. SmartMD - Good for integration with speech recognition technology
  6. Praxis - Good for AI-assisted charting and patient documentation
  7. KanTime - Good for palliative care at home
  8. Medalogix - Good for data-driven patient care decisions
  9. HospiceTools - Good for ease of use across devices
  10. Homecare Homebase - Good for hospice-specific workflow optimization

Selection Criteria for Hospice Software

When deciding on the right hospice software, I examined a multitude of options available in the market. I've evaluated dozens of hospice software tools, focusing specifically on the core functionality, key features, and usability of each.

This was done keeping in mind the unique needs of healthcare professionals involved in hospice care, and the solutions that could enhance their efficiency and patient management abilities.

Core Functionality

For hospice software, the core functions should include:

  • Patient care tracking: The ability to monitor and manage patient health metrics, symptoms, medications, and care plans.
  • Scheduling: The tool should have the capability to handle scheduling for staff and patients, including appointments, reminders, and shifts.
  • Billing and invoicing: Essential for any business, the software must assist in managing financial aspects such as invoicing, insurance billing, revenue cycle, and payments.
  • Compliance management: The software must help maintain compliance with industry regulations and quality standards.

Key Features

For hospice software, the key features to consider are:

  • Mobile Access: This enables caregivers to access patient data and schedules on the go, improving efficiency and responsiveness.
  • Customizable Reporting: Allowing healthcare providers to create specific reports and benchmark based on their requirements aids in informed decision-making.
  • Integrated Communication: This ensures smooth communication between caregivers, patients, and their families.
  • Medication Management: This feature assists in tracking patient medication intake, reducing errors and enhancing patient safety.
  • Interoperability: The software should have the ability to integrate with other systems such as EHRs, pharmacies, and labs to ensure seamless data flow.

Usability

Aspects of usability that were prioritized include:

  • Intuitive User Interface: For this type of software, it is essential that the interface is straightforward and easy to navigate, even for non-technical staff.
  • Quick Onboarding: The software should offer a swift learning curve, with training materials and tutorials to help new users get up to speed.
  • Role-based Access: Given the sensitivity of medical information, the tool should allow for role-based access control, ensuring that data is only accessible to authorized personnel.
  • Reliable Customer Support: When dealing with critical patient care, robust customer support is crucial for addressing any issues or concerns promptly.

Most Common Questions Regarding Hospice Software

What are the benefits of using hospice software?

Hospice software offers several advantages, including:

  1. Improved Patient Care: By automating administrative tasks, caregivers can dedicate more time to patient care. This also helps reduce errors associated with manual data entry.
  2. Streamlined Communication: Hospice software enables seamless communication between caregivers, patients, and their families, promoting transparency and shared decision-making.
  3. Efficient Scheduling: With such software, managing appointments, caregiver shifts, and other scheduling aspects becomes efficient and straightforward.
  4. Simplified Billing: These tools often include billing and invoicing functionalities, making financial management easier and more accurate.
  5. Compliance Assurance: Hospice software can help maintain compliance with industry regulations, reducing the risk of violations and penalties.

How much does hospice software cost?

The pricing for hospice software varies widely based on factors such as the number of users, specific features, and the vendor's pricing model. Some vendors offer subscription-based pricing, where you pay a monthly or annual fee for access to the software. Others may operate on a per-user pricing model, where the cost is based on the number of staff using the software.

What is the typical range of pricing for hospice software?

The typical pricing range for hospice software can start from around $20 per user per month for basic plans and go up to several hundred dollars per month for advanced plans offering more features and capabilities.

What are the cheapest and most expensive hospice software options?

While prices vary depending on features and number of users, on the lower end, Jotform Hospice Management Software starts at around $25 per user per month. On the higher end, tools like MatrixCare can cost several hundred dollars per user per month.

Are there any free hospice software options available?

While most hospice software options are paid, some vendors do offer free trials or freemium versions of their tools. These typically have limited features compared to the full versions but can still provide valuable services for small or startup hospice care providers. It's important to note that even with these free options, there may be costs associated with setup, training, and maintenance.

Other Hospice Software Reviews

Summary

In summary, choosing the best hospice software can greatly enhance the efficiency of hospice care, streamline administrative tasks, and improve patient outcomes. From the detailed evaluation of various tools, it's clear that every hospice software has its unique strengths catering to different use cases. The best choice will largely depend on your specific needs, budget, and the complexity of operations you're handling.

Here are three key takeaways to guide your decision:

  1. Define Your Needs: Understand what your hospice care organization requires the most. Is it comprehensive patient records management, intricate healthcare process modeling, or meticulous medication management? Once you've defined your needs, align them with the core functionality and key features of the hospice software options available.
  2. Consider Usability: A hospice software tool might have all the features you need, but if it's challenging to navigate, it can end up being more of a hindrance than a help. Look for software that offers an intuitive interface and has good customer support.
  3. Assess the Pricing: Hospice software options come with a wide range of pricing models, from per user per month to annual subscription fees. Remember to consider your budget, but also keep in mind the value you're getting for the price. A more expensive software may offer superior features and support, which could make it more cost-effective in the long run.

By considering these factors, you'll be well-equipped to make an informed decision on the hospice software that will best serve your needs.

What do you think?

Of course, the field of hospice software is continually evolving, with new tools and features being introduced regularly. If you know of a tool that you believe deserves to be on this list, we'd love to hear from you.

Your feedback not only helps us improve our resources but also supports the community by sharing valuable information. So, please don't hesitate to suggest tools that we may have missed. Your input is always welcome.

By Sarah Tolle

Sarah Tolle is the Content Director, Operations at Black & White Zebra, a media-tech company headquartered in Vancouver, BC. She oversees the strategy and operations of the media team producing a portfolio of influential digital publications earning 10M+ visits per year.