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Running a hospice comes with unique challenges. Managing patient care, staff scheduling, and compliance can be overwhelming. That's where hospice software steps in to help. It can make your day-to-day operations smoother and more efficient.

I've spent time testing and reviewing software specifically for hospices, so you can trust my recommendations. I know what works and what doesn't in the medical practice industry. In this article, I'll share my top picks for hospice software, focusing on what matters most to you and your team.

You'll find insights on features, user experience, and how each option can fit your needs. Let's explore the best solutions to support your hospice's mission.

Best Hospice Software Summary

This comparison chart summarizes pricing details for my top hospice software selections to help you find the best one for your budget and business needs.

Best Hospice Software Reviews

Below are my detailed summaries of the best hospice software that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.

Best for integrating care coordination and scheduling

  • Pricing upon request.
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Rating: 4.1/5

Smartcare stands out as hospice software that expertly combines care coordination and scheduling into one integrated system. This well-designed tool offers a reliable solution to smoothly manage both aspects, ensuring no details are missed in hospice care.

Why I Picked Smartcare: I picked Smartcare for this list due to its integrated approach to care coordination and scheduling. Few software solutions can match its ability to intertwine these two vital aspects of hospice care so efficiently. Therefore, if you are looking for a tool that gives you a centralized management system, Smartcare fits the bill perfectly.

What do you get for free? Smartcare offers a free demo but doesn't provide a free tier or trial. You need to contact their sales team for a more detailed exploration of their offerings.

Standout features & integrations:

Smartcare has robust features like care plan creation, task management, real-time alerts, and caregiver schedules. Their software also integrates with popular billing and payroll systems, making financial management simpler.

Pros and Cons

Pros:

  • Seamless integration with billing and payroll systems
  • Real-time alerts for improved workflow management
  • Integrated approach to care coordination and scheduling

Cons:

  • Lack of direct-to-patient communication features
  • Pricing information is not publicly available
  • No free tier or trial available

Best for powerful scheduling and billing features

  • Free demo available
  • From $75/user/month

AxisCare is a web-based home care software that delivers robust scheduling and billing functionalities to enhance operational efficiency. It is designed to serve home care agencies and provide them with features that simplify their day-to-day administrative tasks, making it particularly strong in handling complex scheduling and billing processes.

Why I Picked AxisCare: I selected AxisCare for this list because of its extensive capabilities in handling scheduling and billing. Comparing various tools, I found that AxisCare stands out with its powerful scheduling system and intuitive billing features, which make it an optimal choice for home care agencies like Hummingbird seeking to streamline these critical operations.

What do you get for free?

AxisCare does not offer a free tier. However, potential customers can request a free demo to experience the platform before making a purchasing decision.

Standout features & integrations:

Key features of AxisCare include a dynamic scheduling system, comprehensive billing management, and a built-in CRM. In addition, it supports integration with various third-party applications such as QuickBooks, ensuring an interconnected work environment.

Pros and Cons

Pros:

  • Offers a built-in CRM
  • Integration with third-party applications such as QuickBooks
  • Powerful scheduling and billing management system

Cons:

  • Might require a learning curve to fully utilize the platform features
  • Customized pricing may be unclear to potential users
  • No free tier available

Best for seamless interdisciplinary communication

  • Free demo available
  • Pricing upon request

WellSky is a hospice software solution that excels in fostering clear and efficient interdisciplinary communication. This attribute, vital for hospice care, makes it a leading choice for anyone seeking seamless coordination among healthcare teams.

Why I Picked WellSky: WellSky entered my selection due to its superior communication capabilities. This tool distinguishes itself through features that promote clear communication among different healthcare disciplines. I firmly believe that effective interdisciplinary communication is key to delivering quality hospice care, and this is why I've picked WellSky as the best for this crucial function.

What do you get for free?

WellSky does not have a free tier or trial. To learn more about the platform's capabilities and pricing, potential users should contact the company for a demonstration.

Standout features & integrations:

WellSky offers features like care team coordination, patient symptom tracking, and quality measure reporting all in one place. Its system also integrates seamlessly with third-party billing services and pharmacies, enabling smooth workflows across diverse operational areas.

Pros and Cons

Pros:

  • Features for patient symptom tracking and quality measure reporting
  • Robust integration with billing services and pharmacies
  • Emphasizes on interdisciplinary communication

Cons:

  • Detailed specification of its features is limited
  • Pricing is not readily available
  • Does not offer a free tier or trial

Best for holistic home care and hospice solutions

  • Pricing upon request.

Netsmart is a cloud-based, clinical point-of-care system designed for human services and post-acute care ‎providers to meet the functionality of the specific workflow requirements.. The tool integrates various aspects of care delivery, from billing and scheduling to electronic health records (EHRs), promoting a more holistic approach to patient care.

Why I Picked Netsmart: Netsmart earned a place on this list because of its comprehensive feature set that covers every aspect of home care (including HIPAA-compliant) and hospice management. Its ability to consolidate various care processes into one platform makes it a standout tool. In terms of holistic care solutions for home care and hospice services, I find Netsmart offers unparalleled functionality.

What do you get for free?

Netsmart does not provide a free tier or trial but offers a free demonstration upon request to help potential customers understand its features and benefits.

Standout features & integrations:

Netsmart comes with a host of valuable features such as patient information management, scheduling, billing, and analytics. It integrates well with many other healthcare software systems, enabling smooth data transfer and improved overall care coordination.

Pros and Cons

Pros:

  • Holistic approach to care delivery
  • Excellent integration capabilities
  • Offers a comprehensive set of features for home care and hospice services

Cons:

  • Might have a steeper learning curve due to its extensive features
  • Pricing information is not publicly available
  • No free trial or tier available

Best for patient-centric clinical documentation

  • From $69/user/month, (min 10 seats).

Axxess is a healthcare software that emphasizes creating comprehensive, patient-focused clinical documentation. This user-friendly software helps you effectively manage your care services while keeping the patient at the center of all processes.

Why I Picked Axxess: The reason I chose Axxess is because of its strong focus on patient-centric documentation. The tool simplifies the task of creating comprehensive and coherent clinical records that prioritize patient needs. This makes Axxess hospice particularly suitable for patient-focused care organizations.

What do you get for free?

Axxess does not offer a free tier but provides a free demo to give potential users an idea of what they can expect from the software.

Standout features & integrations:

Axxess provides comprehensive clinical documentation features, robust scheduling, and billing functionalities. Additionally, it offers seamless integration with major electronic health record systems, allowing for efficient data sharing and management.

Pros and Cons

Pros:

  • Comprehensive feature set
  • Seamless integration with electronic health record systems
  • Robust patient-centric documentation capabilities

Cons:

  • User interface may be challenging for non-tech-savvy users
  • Requires annual billing for pricing
  • No free tier available

Best for customizable case management

  • Pricing upon request.

Silent Partner is a hospice software that offers a unique focus on customizable case management. The tool stands out for its adaptability, ensuring a customized approach to each individual case, making it a suitable fit as the "best for customizable case management".

Why I Picked Silent Partner: Silent Partner caught my eye due to its emphasis on customization. In the sea of hospice software, its ability to adapt case management to specific needs sets it apart. Given the diversity of patient needs in hospice care, this flexibility justifies its status as the "best for customizable case management".

What do you get for free?

Silent Partner does not offer a free tier or free trial. You would need to contact the company directly for a demo or to inquire about their pricing structure.

Standout features & integrations:

Key features of Silent Partner include customizable case management, detailed reporting, and efficient donor management. Though specific integration partners are not mentioned, the platform is designed to accommodate necessary integrations for smooth operations.

Pros and Cons

Pros:

  • Efficient donor management
  • Detailed reporting capabilities
  • Customizable case management

Cons:

  • Limited information about integrations
  • Pricing information not directly available
  • Lack of a free tier or trial

Best for intricate healthcare process modeling

  • 7-day free trial
  • Pricing upon request.

Trisotech is a software tool designed to support complex process modeling in the healthcare sector. Given its capacity to handle intricate process workflows and model them effectively, it's best for healthcare organizations that need to navigate and optimize complex operational procedures.

Why I Picked Trisotech: I picked Trisotech due to its advanced process modeling capabilities, which are ideal for the intricacies often present in healthcare. Comparing it with other tools, Trisotech stood out for its comprehensive features and the level of detail it brings to process modeling. This specificity makes it the best for healthcare organizations striving to streamline and optimize their procedures.

What do you get for free?

Trisotech does not offer a free plan or trial. Instead, they provide a demo upon request to help prospective users understand the software's capabilities.

Standout features & integrations:

Key features of Trisotech include intricate process modeling, digital transformation, and workflow optimization. The software doesn't mention specific integrations, but its flexible design should allow it to be incorporated into a variety of IT environments.

Pros and Cons

Pros:

  • Can help optimize workflows and foster digital transformation
  • Tailored for the complexity of healthcare procedures
  • Advanced process modeling capabilities

Cons:

  • Lack of clarity on specific software integrations
  • May have a steep learning curve for those new to process modeling
  • No free plan or trial

Best for mobile-friendly hospice care

  • From $140/user/month, (billed annually).

Alora home health software is a cloud-based solution designed to facilitate efficient operations and care in a hospice setting. It's a comprehensive solution that stands out for its impressive mobile app accessibility, making it best for hospice care providers needing a flexible, on-the-go solution.

Why I Picked Alora: I chose Alora for this list due to its robust mobile capabilities. In the selection process, Alora stood out for its ease of use on mobile devices (Android/IOS), allowing healthcare providers to access and update patient data in real-time while on the field. This aspect makes it particularly useful for hospice care, where caregivers frequently move between locations.

What do you get for free?

Alora does not offer a free plan, but they do provide a free demo for interested customers to get a feel of the software and its functionalities.

Standout features & integrations:

Alora boasts a range of valuable features, including Electronic Visit Verification (EVV), comprehensive patient documentation, and referral tracking, and handles all payers (Medicare/Medicaid). Uniquely tailored for hospice service billing, including per diem tracking and Medicare reimbursement. It integrates seamlessly with several popular third-party applications, enhancing its functionality and ease of use.

Pros and Cons

Pros:

  • Seamless integration with third-party applications
  • Comprehensive feature set including EVV and patient documentation
  • Mobile-friendly interface for on-the-go access

Cons:

  • Billed annually, which may not be preferred by some organizations
  • The pricing could be considered high for smaller organizations
  • No free plan is available

Best for meticulous medication management

  • From $55/user/month.

VigilanceSanté is a digital healthcare platform designed to simplify medication management. Considering its dedication to accuracy and attention to detail in managing pharmaceutical data, it is an excellent fit for healthcare providers in need of a rigorous medication management tool.

Why I Picked VigilanceSanté: I selected VigilanceSanté for this list due to its commitment to meticulous medication management. When comparing it with other tools, its comprehensive pharmaceutical database and precise monitoring features make it stand out. Therefore, it is best for healthcare providers looking to manage medications with great accuracy and care.

What do you get for free?

VigilanceSanté does not have a free plan or trial. However, they offer personalized demos to showcase their platform's capabilities.

Standout features & integrations:

VigilanceSanté's standout features include an extensive pharmaceutical database, interactive medication algorithms, and a clinical decision support system. It also integrates well with various electronic medical record (EMR) systems, helping to streamline the patient management process.

Pros and Cons

Pros:

  • Integrations with various EMR systems
  • Features for precise medication management
  • Extensive pharmaceutical database

Cons:

  • May require training to utilize its features fully
  • Pricing may vary, making it less predictable
  • No free plan or trial available

Best for multipurpose medical and non-medical home care

  • From $500/user/month

CareVoyant is a versatile software solution that caters to both medical and non-medical home care needs. Its comprehensive feature set covers an array of requirements, ensuring efficient care delivery regardless of the complexity or nature of care needed.

Why I Picked CareVoyant: I chose CareVoyant because of its versatility. Its all-encompassing capability to handle both medical and non-medical home care needs separates it from the crowd. For establishments dealing with varied care requirements, CareVoyant is a standout choice.

What do you get for free?

CareVoyant does not offer a free tier or trial. However, they provide a free demo upon request to give potential users an overview of their services and features.

Standout features & integrations:

With CareVoyant, you get a full suite of features that cover scheduling, billing, electronic visit verification (EVV), and clinical records. It integrates seamlessly with major healthcare coding systems and electronic health record systems, improving interoperability.

Pros and Cons

Pros:

  • Robust integration capabilities
  • Comprehensive feature set, including EVV and clinical records
  • Handles both medical and non-medical home care

Cons:

  • Interface can be complex for new users
  • Higher starting price compared to other options
  • No free tier or trial available

Other Hospice Software

Here are some additional hospice software options that didn’t make it onto my shortlist, but are still worth checking out:

  1. HospiceWorks

    For comprehensive hospice management

  2. InfoAnywhere

    For detailed care and symptom tracking

  3. CareSmartz360

    Good for efficient scheduling and billing

  4. CareAcademy

    Good for caregiver training and certification

  5. MatrixCare

    Good for comprehensive care delivery management

  6. KanTime

    Good for palliative care at home

  7. Praxis

    Good for AI-assisted charting and patient documentation

  8. Homecare Homebase

    Good for hospice-specific workflow optimization

  9. Jotform Hospice Management Software

    Good for customizing forms and data collection

  10. SmartMD

    Good for integration with speech recognition technology

  11. Medalogix

    Good for data-driven patient care decisions

  12. HospiceTools

    Good for ease of use across devices

Hospice Software Selection Criteria

When selecting the best hospice software to include in this list, I considered common buyer needs and pain points like managing patient care coordination and ensuring compliance with healthcare regulations. I also used the following framework to keep my evaluation structured and fair: 

Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:

  • Manage patient records
  • Coordinate care plans
  • Track medication administration
  • Schedule appointments
  • Generate compliance reports

Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:

  • Telehealth capabilities
  • Mobile app access
  • Customizable dashboards
  • Advanced analytics tools
  • Integration with wearable devices

Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:

  • Intuitive interface design
  • Easy navigation
  • Minimal learning curve
  • Clear labeling of features
  • Responsive design

Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:

  • Availability of training videos
  • Interactive product tours
  • Access to templates
  • Live webinars or workshops
  • Supportive chatbots for guidance

Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:

  • 24/7 availability
  • Multiple contact channels
  • Response time efficiency
  • Access to support documentation
  • Personalized assistance

Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:

  • Competitive pricing
  • Feature set for the price
  • Flexible pricing plans
  • Discounts for annual billing
  • Free trial availability

Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:

  • Overall satisfaction ratings
  • Commonly praised features
  • Reported issues or bugs
  • Frequency of updates
  • Feedback on customer service

How to Choose Hospice Software

It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:

FactorWhat to Consider
ScalabilityCan the software grow with your practice? Consider future patient volume and staff increases. Look for flexible plans that accommodate growth.
IntegrationsDoes it work with your existing tools? Check for compatibility with EHR systems, billing software, and communication platforms.
CustomizabilityCan you tailor it to your needs? Ensure you can adjust workflows and reports to fit your practice's processes.
Ease of useIs it user-friendly for your team? Look for simple interfaces and minimal training requirements to prevent workflow disruptions.
Implementation and onboardingHow smooth is the transition? Evaluate available support, training materials, and timelines to get up and running without hassle.
CostDoes it fit your budget? Compare pricing models and total costs, including hidden fees, to ensure affordability over time.
Security safeguardsAre patient data and records safe? Verify encryption, access controls, and compliance with healthcare data regulations like HIPAA.
Compliance requirementsDoes it meet industry standards? Ensure the software adheres to all necessary healthcare regulations and reporting standards relevant to your area.

What Is Hospice Software?

Hospice software is a tool designed to manage patient care, scheduling, and administrative tasks in hospice settings. Healthcare professionals like nurses, administrators, and care coordinators use these tools to improve patient care and operational efficiency. Features like patient record management, care plan coordination, and compliance tracking help with organizing care and maintaining standards. Overall, these tools enhance the ability to provide compassionate and efficient care to patients.

Features

When selecting hospice software, keep an eye out for the following key features:

  • Patient record management: Keeps detailed records of patient information and medical history for easy access and organization.
  • Care plan coordination: Helps in scheduling and tracking patient care activities, ensuring everyone is on the same page.
  • Compliance tracking: Ensures adherence to healthcare regulations and standards, reducing the risk of non-compliance.
  • Scheduling and appointments: Manages staff schedules and patient appointments to optimize time and resources.
  • Telehealth capabilities: Provides remote care options for patients, expanding access to services.
  • Customizable dashboards: Allow users to tailor their view and prioritize information relevant to their roles.
  • Mobile app access: Enables care coordination and information access on-the-go, increasing flexibility.
  • Advanced analytics tools: Offers insights into operations and patient care through data analysis.
  • Integration with existing systems: Ensures compatibility with current tools like EHR systems for seamless operations.
  • Security safeguards: Protects sensitive patient data through encryption and secure access controls.

Benefits

Implementing hospice software provides several benefits for your team and your business. Here are a few you can look forward to:

  • Improved patient care: Enhances coordination and management of care plans, leading to better patient outcomes.
  • Time efficiency: Automates scheduling and administrative tasks, freeing up time for direct patient care.
  • Regulatory compliance: Tracks and manages compliance with healthcare regulations, reducing the risk of penalties.
  • Enhanced communication: Facilitates better communication among care team members through shared access to patient records.
  • Data-driven insights: Provides analytics tools that offer valuable insights into operations and patient care trends.
  • Flexibility: Offers mobile access and telehealth capabilities, allowing care to be delivered remotely when needed.
  • Security of information: Protects patient data with strong security measures, ensuring confidentiality and trust.

Costs & Pricing

Selecting hospice software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in hospice software solutions:

Plan Comparison Table for Hospice Software

Plan TypeAverage PriceCommon Features
Free Plan$0Basic patient record management, limited scheduling, and basic compliance tracking.
Personal Plan$10-$30/user/monthPatient record management, scheduling, compliance tracking, and basic analytics.
Business Plan$50-$100/user/monthAdvanced scheduling, care plan coordination, integration with EHR, and mobile access.
Enterprise Plan$150-$300/user/monthFull feature set including telehealth, advanced analytics, custom dashboards, and premium support.

Hospice Software FAQs

Here are some answers to common questions about hospice software:

How does hospice software support interdisciplinary team meetings?

Hospice software usually includes built-in tools for scheduling and documenting IDT meetings. You can track goals, care plans, and team notes in one place. Some systems also auto-populate patient updates to save time. This keeps your team aligned without needing extra paperwork.

Is hospice software compliant with Medicare requirements?

Yes, many hospice platforms are designed with Medicare guidelines in mind. You’ll find tools for HIS reporting, documentation audits, and IDG tracking. Some systems also alert you if something’s missing before submission. That helps cut down on rejected claims or compliance issues.

Can hospice software handle both clinical and billing tasks?

Most hospice software combines clinical charting and billing in one system. You can document visits, track medications, and generate claims without switching tools. This helps reduce errors when moving between care and billing. Just make sure the system supports your specific payer mix.

How often are hospice software platforms updated?

Updates vary by vendor—some push changes monthly, others quarterly. Most updates fix bugs or add small features, though big changes may happen once or twice a year. It’s smart to ask if updates require downtime or retraining. Some vendors also send update notes or training videos ahead of time.

What’s Next:

If you're in the process of researching hospice software, connect with a SoftwareSelect advisor for free recommendations.

You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations..

John Payne
By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.