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12 Best Interactive Patient Care Systems

After a thorough evaluation, I've handpicked the 12 best interactive patient care systems perfectly designed to address your specific healthcare challenges. Dive in!

  1. SONIFI Health - Best for patient education through interactive content
  2. GetWellNetwork - Best for integrating patient engagement across care continuum
  3. TrakCare - Best for a unified electronic health record system
  4. MyChart - Best for managing healthcare online with ease
  5. MediBuddy - Best for accessible teleconsultation and online medicine shopping
  6. WellWink - Best for robust patient reminder functionalities
  7. RevolutionEHR - Best for optometry-focused electronic health records
  8. TigerConnect - Best for secured medical communication with compliant messaging
  9. NexHealth - Best for dental practices with a patient experience focus
  10. Salesforce Health Cloud - Best for leveraging big data analytics in healthcare
  11. pCare - Best for improving patient satisfaction scores in hospital settings
  12. Optimize Health - Best for remote patient monitoring with comprehensive solutions

When it comes to managing a healthcare facility, the challenge can be epic. As someone deeply entrenched in this industry, I understand the complex dynamics between in-patients, caregivers, clinicians and the need for effective tools like interactive patient systems. This tool streamlines the patient room experience by facilitating communication and data transfer within an ambulatory care setting.

Whether you are a payer looking for cost-effective telehealth services or a healthcare provider aiming for improved patient engagement, having a reliable interactive patient care system in place is key. I encourage you to check out these options. Trust me, as a fellow professional in this field, the right tools can truly transform your operations and patient experience.

What Is an Interactive Patient Care System?

Interactive patient care systems represent the intersection of healthcare and technology, serving as comprehensive platforms designed to enhance patient engagement, streamline communication, and optimize medical practice management. Healthcare providers, from individual practitioners to large hospital systems, rely on these advanced systems for various purposes.

They use these platforms to manage electronic health records, schedule appointments, facilitate telehealth consultations, provide patient education, and even gather critical data for analysis. With the push towards patient-centric care models, these systems have become essential tools in ensuring patients have an active role in their own healthcare journey.

The objective is not just to provide high-quality care, but to also cultivate informed patients who participate in their treatment decisions.

12 Best Interactive Patient Care Systems Overview

1. SONIFI Health - Best for patient education through interactive content

SONIFI Health patient messaging feature sample
SONIFI Health patient messaging feature is simple and efficient.

SONIFI HEALTH is a game-changer in healthcare connectivity, empowering patients, clinicians, and staff alike. This strategically designed solution ensures technology works seamlessly with your organization, providing personalized experiences for patients while optimizing workflows for clinicians and staff.

Why I Picked SONIFI Health:

In the realm of patient care, education plays a pivotal role. It's here that I discovered SONIFI Health Excels. This platform has demonstrated its prowess in interactive patient education, providing a level of engagement that fosters a more informed patient. The system’s focus on delivering interactive educational content, I believe, makes it a standout choice for healthcare providers looking to equip their patients with the knowledge to take an active role in their treatment decisions.

Standout Features & Integrations:

SONIFI Health has a myriad of impressive features, the most notable of which is their customizable educational content tailored to individual patient needs. It ensures comprehension with interactive quizzes and comprehension checklists.

Further, SONIFI integrates with existing hospital systems, making it a seamless part of the healthcare workflow. The platform also integrates with electronic medical records (EMR), allowing healthcare providers to track and manage patients’ educational progress effectively.


From $12/user/month (billed annually)


  • Offers tailored patient education content
  • Smooth integration with existing hospital systems
  • Interactive quizzes to check comprehension


  • Steeper learning curve for non-tech savvy users
  • Requires annual commitment for pricing
  • May not be affordable for smaller practices

2. GetWellNetwork - Best for integrating patient engagement across the care continuum

GetWellNetwork patient summary and messaging sample
Take a look at the GetWellNetwork patient summary and messaging feature.

GetWellNetwork is a comprehensive platform designed to foster patient engagement throughout the entire care continuum. This tool stands out due to its ability to unify patient care interactions, regardless of where they occur.

Why I Picked GetWellNetwork:

I chose GetWellNetwork for its exceptional commitment to facilitating patient engagement across all stages of care, which is a key element in successful healthcare management. Its standout capability to connect the dots across care settings - from the hospital to home - lends itself to a more integrated care experience. That is why I view GetWellNetwork as the best for integrating patient engagement across the care continuum.

Standout Features & Integrations:

GetWellNetwork boasts an impressive range of features, including interactive care plans and real-time feedback systems. Its patient experience pathways guide individuals through their healthcare journey, offering personalized support and tools. GetWellNetwork integrates well with numerous existing EMRs and third-party applications, ensuring smooth data transition and access.


Pricing upon request


  • Personalized patient experience pathways
  • Real-time feedback system
  • Extensive integration with EMRs and third-party apps


  • Pricing information is not readily available
  • Complexity may require training for staff
  • User interface could be more intuitive

3. TrakCare - Best for a unified electronic health record system

TrakCare patient summary screenshot
TrakCare patient summary offers a robust solution for managing EHRs.

TrakCare offers a robust solution for managing electronic health records (EHR) in a unified, efficient manner. It ensures a seamless patient record-tracking system that truly stands out in the healthcare technology landscape.

Why I Picked TrakCare:

When it comes to EHR management, I found TrakCare to be among the finest. I chose this tool for its ability to consolidate disparate patient records into a single, unified platform, ensuring all relevant health information is just a few clicks away. Its design centered on unified patient record tracking makes it best for healthcare institutions seeking a comprehensive EHR system.

Standout Features & Integrations:

TrakCare's key features include a comprehensive electronic medical record system, an integrated care coordination module, and a user-friendly interface. In terms of integrations, TrakCare easily synchronizes with existing hospital information systems and billing solutions, providing a more cohesive and efficient data management system.


Pricing upon request


  • Comprehensive electronic medical record system
  • Integrated care coordination
  • Seamless integration with existing hospital systems


  • Pricing information is not readily available
  • The user interface could benefit from modernization
  • Could be overwhelming for small practices due to its comprehensive nature

4. MyChart - Best for managing healthcare online with ease

MyChart dashboard screenshot
The MyChart dashboard has a user friendly interface.

MyChart is a dynamic tool that empowers patients to take control of their healthcare management online. It offers an array of features that make it easy to access health records, book appointments, and communicate with healthcare professionals.

Why I Picked MyChart:

I picked MyChart because it offers a straightforward approach to online healthcare management, which is a significant asset in today's digital age. The tool stands out for its patient-friendly features that make healthcare management less intimidating and more accessible. I consider MyChart to be best for those seeking a straightforward, comprehensive platform for managing their healthcare online.

Standout Features & Integrations:

MyChart offers an array of features, such as appointment scheduling, medication refill requests, and secure messaging with healthcare professionals. It also provides access to test results and personal health records. MyChart integrates seamlessly with a multitude of healthcare systems and platforms, making it easier to maintain a comprehensive view of your health.


MyChart is typically offered for free to patients through their healthcare provider.


  • Easy-to-use interface
  • Comprehensive set of features
  • Seamless integration with healthcare systems


  • Dependence on healthcare providers for access
  • Limited customization options
  • Occasional lag in receiving test results

5. MediBuddy - Best for accessible teleconsultation and online medicine shopping

MediBuddy appointment setting feature sample
MediBuddy appointment setting feature serves as an all-in-one solution for its users.

MediBuddy is a comprehensive platform that brings teleconsultation and online pharmacy shopping under one roof. It serves as an all-in-one solution for users seeking remote medical consultations and pharmaceutical purchases.

Why I Picked MediBuddy:

I chose MediBuddy because it combines multiple aspects of healthcare into a convenient online platform. Its unique selling point lies in its comprehensive approach to telemedicine, including consultations and medication purchases, which makes it an accessible solution for many.

It stands out as best for users seeking a combined platform for teleconsultation and online medicine shopping.

Standout Features & Integrations:

MediBuddy offers 24/7 online doctor consultations, health check bookings, and online pharmaceutical purchases. Its broad network of doctors and healthcare providers enables users to access specialized medical advice anytime. MediBuddy also integrates with most major health insurance providers, simplifying claims and reimbursements.


MediBuddy operates on a per-service pricing model. Consultation prices start from around $7, and the cost of medications varies depending on the specific items purchased.


  • Convenient all-in-one platform
  • Broad network of healthcare professionals
  • Easy integration with health insurance


  • Per-service pricing model may add up
  • Availability of certain medications may vary
  • Quality of teleconsultation can depend on the doctor's tech setup

6. WellWink - Best for robust patient reminder functionalities

WellWink patient reception feature screenshot
WellWink has numerous features including this patient reception feature.

WellWink is a patient engagement platform that focuses on improving the patient experience through timely and effective reminders. Its strong emphasis on reminder functionalities makes it a prime choice for organizations looking to enhance their patient communication and adherence to treatment protocols.

Why I Picked WellWink:

I picked WellWink because of its comprehensive approach to patient reminders. The platform stands out due to its flexibility, allowing for customizations that cater to different healthcare organizations' needs. I judged it as the best tool for robust patient reminder functionalities, as it focuses on improving patient adherence to appointments, medication, and care protocols.

Standout Features & Integrations:

WellWink's features are designed to enhance the patient experience. These include customizable appointment reminders, medication reminders, and alerts for routine health maintenance. The platform integrates with most Electronic Health Record (EHR) systems, allowing for a seamless transition of patient data and ensuring the reminders are tailored to each patient's unique healthcare needs.


Pricing for WellWink starts from $15/user/month, but it varies based on the size and needs of the healthcare organization.


  • Customizable reminders tailored to patient's needs
  • Easy integration with most EHR systems
  • Helps improve patient adherence to treatment protocols


  • More expensive compared to some other platforms
  • Customization might require a learning curve
  • Limited functionality beyond patient reminders

7. RevolutionEHR - Best for optometry-focused electronic health records

Revolution EHR increases efficiency, and revenue and improves the patient experience.

RevolutionEHR is a comprehensive Electronic Health Record (EHR) system specifically designed for optometry. By focusing on this niche, the tool provides specialized functionalities that are particularly beneficial for eye care professionals and their practices.

Why I Picked RevolutionEHR:

I selected RevolutionEHR for its specificity, as it is purposefully built for optometry, differentiating it from other EHRs that cater to a broad range of medical disciplines. This focus makes it a strong choice for optometry practices as it fully aligns with their workflows and unique needs. Therefore, I determined it as the "Best for optometry-focused electronic health records."

Standout Features & Integrations:

RevolutionEHR's unique features include optometry-specific charting, scheduling, billing, and inventory management. The tool integrates with numerous diagnostic and imaging equipment, ensuring a comprehensive view of the patient's eye health and aiding diagnosis.


RevolutionEHR pricing starts from $395/user/month, making it a premium offering in the EHR market. The pricing is inclusive of all functionalities and services provided by the platform.


  • Tailored specifically for optometry, ensuring suitability for eye care workflows
  • Integrates with a wide range of diagnostic equipment
  • Comprehensive feature set including specialized charting and inventory management


  • Higher pricing compared to general EHR platforms
  • Might be excessive for small or new optometry practices due to extensive features
  • Some users may find the system complex to navigate initially due to its comprehensive functionalities

8. TigerConnect - Best for secured medical communication with compliant messaging

TigerConnect scheduling feature sample
TigerConnect scheduling feature is super simple and easy to use.

TigerConnect is a clinical communication and collaboration platform designed for healthcare providers. It ensures secure and compliant messaging, allowing healthcare professionals to exchange sensitive patient information with confidence.

Why I Picked TigerConnect:

I chose TigerConnect for its strong focus on securing medical communication, a critical requirement in the healthcare sector. With its adherence to HIPAA guidelines for patient data security, it stands out as a tool that upholds privacy while maintaining effective communication. This makes TigerConnect "Best for secured medical communication with compliant messaging".

Standout Features & Integrations:

TigerConnect's features include encrypted messaging, role-based messaging, priority messaging, and delivery confirmations. The tool also integrates seamlessly with EHRs and critical alert systems, enabling a holistic approach to patient care and communication.


Pricing information for TigerConnect is upon request, as the cost depends on the specific needs of an organization.


  • Ensures secure and compliant communication
  • Role-based messaging allows for efficient team communication
  • Integrates with EHRs and critical alert systems


  • Pricing information is not directly available
  • It may have a learning curve for non-tech savvy users
  • Some users may find the mobile application interface less intuitive compared to the desktop version

9. NexHealth - Best for dental practices with patient experience focus

NexHealth dashboard screenshot
A look at the NexHealth dashboard.

NexHealth is a patient experience management platform designed primarily for dental practices. It combines various tools, including online booking, patient messaging, and digital payments, to improve patient engagement and experience.

Why I Picked NexHealth:

I selected NexHealth for this list for its dedicated focus on enhancing the patient experience in dental practices. With its integrated set of tools, it enables dental practices to provide a smooth, coordinated experience to patients, setting it apart from generic healthcare management systems. This is why I judged NexHealth to be the "Best for dental practices with patient experience focus".

Standout Features & Integrations:

NexHealth's key features include online booking, automated reminders, patient messaging, digital forms, and payments. It integrates well with several popular dental practice management systems, contributing to a unified patient management approach.


Pricing for NexHealth starts from $300/user/month. This cost includes the entire suite of tools and features available on the platform.


  • Comprehensive suite of tools designed for dental practices
  • Seamless integration with many dental practice management systems
  • Strong focus on enhancing patient experience


  • Starting price might be steep for smaller practices
  • Platform interface may have a learning curve for some users
  • No specific tool for teleconsultation or remote dental care

10. Salesforce Health Cloud - Best for leveraging big data analytics in healthcare

Salesforce Health Cloud dashboard screenshot
The Salesforce Health Cloud dashboard has a user-friendly interface.

Salesforce Health Cloud is a patient relationship platform that provides healthcare providers with an all-in-one, connected view of their patients. It harnesses big data analytics to generate insights, streamline care coordination, and foster a personalized patient experience.

Why I Picked Salesforce Health Cloud:

I chose Salesforce Health Cloud for its innovative use of big data analytics in healthcare. Among various health-tech tools, this one stands out due to its ability to intelligently analyze large volumes of data for improved patient care. Considering its robust data analytics capabilities, I've determined that Salesforce Health Cloud is the best choice for leveraging big data analytics in healthcare.

Standout Features & Integrations:

Salesforce Health Cloud offers a number of standout features such as personalized patient journeys, real-time collaboration, and a 360-degree view of the patient. It can also seamlessly integrate with electronic health records (EHRs), health information exchanges (HIEs), and other systems to provide comprehensive patient data.


The pricing for Salesforce Health Cloud starts from $300/user/month. This price covers the entire suite of features offered by the platform.


  • Robust big data analytics capabilities
  • Integration with numerous health information systems
  • Provides a comprehensive view of patient data


  • Pricing might be high for smaller healthcare providers
  • The platform may have a steep learning curve for some users
  • Customizing the platform may require additional investment

11. pCare - Best for improving patient satisfaction scores in hospital settings

pCare radiology tool feature screenshot
The pCare radiology tool feature helps hospitals improve their patient satisfaction scores.

pCare is an interactive patient engagement platform designed to improve the healthcare experience for patients in hospital settings. It fosters better communication, offers personalized content, and provides tools that empower patients to take control of their care, thereby helping hospitals to improve their patient satisfaction scores.

Why I Picked pCare:

I picked pCare for its focused approach towards patient engagement and satisfaction. Its patient-centric design and the potential it has shown in significantly improving patient satisfaction scores set it apart from other tools. Based on my selection process, I believe that pCare is the best tool for enhancing patient satisfaction scores in hospital settings.

Standout Features & Integrations:

pCare offers a range of features, such as patient education, real-time feedback, entertainment options, and service request capabilities. Its ability to integrate with a hospital's existing EHR, admission, discharge, transfer (ADT) systems, and other patient data sources also stands out, making it a comprehensive tool for patient engagement.


The pricing for pCare starts from $15/user/month, making it an affordable solution for healthcare institutions of all sizes.


  • Focuses on improving patient satisfaction scores
  • Integrates with existing hospital systems for seamless data sharing
  • Provides a range of patient engagement features


  • Requires sufficient technical infrastructure for effective use
  • Might require training for hospital staff to utilize the tool fully
  • Limited to in-hospital use, does not support post-discharge patient engagement

12. Optimize Health - Best for remote patient monitoring with comprehensive solutions

Optimize Health patient list screenshot
A look at the Optimize Health patient list feature.

Optimize Health is a healthcare technology platform aimed at providing remote patient monitoring (RPM) solutions to healthcare providers. It offers a comprehensive suite of digital tools that aid in collecting, monitoring, and analyzing patient data remotely, with the objective of facilitating better patient care and optimizing health outcomes.

Why I Picked Optimize Health:

After examining numerous options, I chose Optimize Health for its inclusive approach to RPM. Its comprehensive suite of tools, ability to integrate with existing healthcare systems, and dedication to patient-centered care are aspects that make it stand out from the rest.

Given these attributes, I believe Optimize Health is the best tool for remote patient monitoring with comprehensive solutions.

Standout Features & Integrations:

Optimize Health offers a range of features, such as real-time health monitoring, automated alerts for critical health events, and detailed health reports. It's also noteworthy for its integrations with a variety of wearable devices and healthcare systems, enabling seamless data flow and facilitating effective remote monitoring.


Optimize Health's pricing starts at $30/user/month.


  • Comprehensive suite of RPM tools
  • Integrates with a variety of wearables and healthcare systems
  • User-friendly interface for both patients and providers


  • Might require a learning curve for less tech-savvy users
  • The efficacy of monitoring is dependent on patient adherence to wearable devices
  • May require more advanced customization options for diverse healthcare practices

Other Interactive Patient Care Systems

Below is a list of additional interactive patient care systems that we shortlisted, but did not make it to the top 12. Definitely worth checking them out.

  1. Oneview Healthcare - Best for interactive patient engagement in acute care settings
  2. Cerner - Best for comprehensive health information management
  3. Aceso UpCare - Best for multi-platform patient education and engagement
  4. PatientPoint - Best for boosting patient-physician communication in clinics
  5. Vocera - Best for instant clinical communication and collaboration
  6. MyCareboard by Lincor Solutions - Best for patient-centric care coordination in hospitals

Selection Criteria for Interactive Patient Care Systems

When looking for the best interactive patient care systems, there are numerous factors to consider. With my background and hands-on experience in health information technology, I've personally tried and tested a variety of these tools. It was important for me to identify those tools that truly stood out in terms of their core functionality, key features, and usability.

Core Functionality

  • Patient Engagement: The system should have functionalities that allow for easy and effective interaction between healthcare providers and patients.
  • Health Information Access: The ability for patients to access their own health records and other related information is paramount.
  • Patient Education: The tool should have features to educate patients about their health condition and treatments.
  • Care Coordination: The tool should help in coordinating care among various members of the healthcare team.

Key Features

  • Interactive User Interface: The tool should offer an interactive UI that allows patients to engage effectively with their health information.
  • Multimedia Content: For effective patient education, the tool should be able to support a variety of content types, such as text, images, and videos.
  • Customizability: The system should be flexible enough to be adapted to the unique needs of each healthcare setting or individual patient.
  • Integration: The tool should seamlessly integrate with other systems in use, such as electronic health records (EHRs).


  • Easy Onboarding: A good tool should be intuitive and easy to use, even for people with limited technical skills.
  • Quality Support: Robust customer support to help troubleshoot any issues and ensure smooth operations is crucial.
  • Mobile-friendly: Given the proliferation of mobile devices, it's important that the tool has a mobile-friendly design or a dedicated app.
  • Patient-friendly Interface: The tool's interface should be designed with the patient in mind, making it easy for them to navigate and find the information they need. For instance, an intuitive dashboard displays crucial health data in a digestible format.

People Also Ask

1. What are the benefits of using interactive patient care systems?

There are numerous benefits of using interactive patient care systems. Firstly, they enhance patient engagement by facilitating active participation in their own care. Secondly, these systems enable patients to access their health records, promoting transparency and trust. Thirdly, they provide educational materials to help patients understand their health conditions and treatment options. Fourthly, they aid in care coordination by allowing different healthcare professionals to share information and collaborate effectively. Lastly, they offer customizability to meet the specific needs of individual patients or healthcare settings.

2. How much do these interactive patient care systems typically cost?

Pricing for interactive patient care systems can vary widely, depending largely on the specific features and capabilities offered, the size of the healthcare organization, and the number of patients to be served. Some basic solutions might start from $50 per user per month, while more advanced or comprehensive systems could cost several hundred dollars per user per month. It's important to note that pricing might also include one-time setup fees or annual subscription costs.

3. What are the typical pricing models for these systems?

Pricing models for interactive patient care systems can vary. Some providers offer a subscription-based model where you pay a monthly or annual fee based on the number of users or patients. Other providers might charge a one-time fee for the software license, along with additional costs for updates and support. Some vendors might offer tiered pricing, with costs increasing as you add more features or users.

4. What is the cheapest and the most expensive software?

It's difficult to definitively name the cheapest and most expensive software as pricing can depend on many factors, including the number of features, the size of the organization, and the number of patients. However, generally speaking, a basic solution could start from around $50 per user per month, while a comprehensive, enterprise-grade solution could cost several hundred dollars per user per month.

5. Are there any free options available?

While there might be some free options available, these are typically very basic and may not provide the comprehensive set of features required for effective interactive patient care. It's also important to consider the security and privacy of health information when choosing a free tool. However, many providers offer a free trial or demo, allowing you to try out the system before making a commitment.

Other Healthcare Software Reviews


To summarize, choosing the best interactive patient care system largely depends on the specific needs of your healthcare setting and your patients. Whether it's enhancing patient engagement, facilitating effective care coordination, or providing educational resources, the right system can greatly improve the quality of care.

Key Takeaways

  1. Identify your needs: The first step in choosing an interactive patient care system is understanding your own requirements. Consider what functionalities and features are most important to your organization and your patients.
  2. Consider usability and support: A system with an intuitive user interface and robust customer support can make a significant difference in the implementation and ongoing use of the tool. Prioritize solutions that are easy to use and come with a strong support team.
  3. Evaluate pricing options: Be sure to consider your budget and understand the pricing models of different providers. Some systems may appear affordable upfront but could incur additional costs for add-ons or support. It's important to get a clear understanding of all potential costs before making a decision.

What do you think?

We've done our best to provide a comprehensive list of the top interactive patient care systems, but technology in the healthcare sector is always evolving. If there's a tool that you think should be on this list, we'd love to hear from you!

Please feel free to share your suggestions and experiences with other tools in the comments section below. Your insights could greatly help others in their search for the right solution.

By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.