24 Best Patient Tracking Software Reviewed for 2025
10 Best Patient Tracking Software Shortlist
Here's my pick of the 10 best software from the 24 tools reviewed.
Managing a medical practice is a complex task that requires the efficient handling of various processes—from appointment scheduling and reminders to insurance eligibility checks and patient intake. This is where the best patient management software comes in.
These all-in-one practice management systems offer an array of features designed to streamline your workflows, such as patient portals, messaging, automated reminders, and templates for quick data entry.
In this article, you'll find software that suits different team sizes and industries. Whether you’re looking for scalability, specific features, or compliance with regulations, I’ll guide you through the top picks. Let’s make your search a little easier.
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Best Patient Tracking Software Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for reducing no-shows with automatic reminders | Free demo available | From $110/month/provider | Website | |
| 2 | Best for patient scheduling and rooming | Free demo available | From $429/user/month (billed annually) | Website | |
| 3 | Best for cloud-based EHR solutions | Not available | From $449/user/month | Website | |
| 4 | Best for clinical workflow integration | Free demo available | From $25/user/month | Website | |
| 5 | Best for data-driven healthcare solutions | Not available | Pricing upon request | Website | |
| 6 | Best for physician productivity enhancement | Not available | Pricing upon request | Website | |
| 7 | Best for interoperability across healthcare systems | Not available | Pricing upon request | Website | |
| 8 | Best for patient experience management | Not available | From $200/user/month. | Website | |
| 9 | Best for comprehensive hospital management | Not available | Pricing upon request | Website | |
| 10 | Best for real-time patient tracking | No | From $40/user/month (billed annually) | Website |
Best Patient Tracking Software Reviews
RXNT is a cloud-based healthcare software suite designed to streamline various administrative and clinical tasks within medical practices. The software includes modules for practice management (PM), electronic health records (EHR), electronic prescribing (e-Rx), and medical billing.
Why I Picked RXNT: I like its ability to keep track of scheduled appointments and send automatic patient reminders through secure texts, emails, or phone calls. This functionality not only strengthens relationships with patients but also reduces no-shows. The software's built-in claim scrubbing feature is another notable aspect, as it helps identify and correct billing code errors, leading to quicker reimbursements and fewer billing issues.
Standout Features & Integrations:
Key features of RXNT include customizable reporting capabilities, allowing users to create and modify reports within the billing workflow, a patient portal for individuals to view their medical documents, pay bills, and schedule appointments online, and virtual care options. Integrations include Hospice Tools, Exym, EMSOW, and OneMD.
Pros and cons
Pros:
- Customizable templates
- Cloud-based system for easy access
- Effective e-prescribing feature
Cons:
- Could offer more detailed reporting capabilities
- Navigation can be a bit complex
AdvancedMD is a software tool designed to streamline patient scheduling and rooming processes in healthcare facilities. By managing both scheduling and rooming, AdvancedMD aims to minimize patient wait times and enhance overall clinic flow, thus it is best for patient scheduling and rooming.
Why I Picked AdvancedMD: I chose AdvancedMD because of its focus on enhancing operational efficiency in healthcare facilities. I found its ability to handle patient scheduling and rooming in an integrated manner to be quite unique.
Moreover, it stood out due to its capacity to reduce patient wait times, a critical aspect that made me consider it the "best for" patient scheduling and rooming.
Standout Features & Integrations:
AdvancedMD offers a range of useful features, including real-time scheduling, automated reminders, and rooming capabilities. These features collectively contribute to improved efficiency and patient experiences. In terms of integrations, AdvancedMD can be linked with various EHR systems, thus ensuring seamless data exchange and further enhancing operational efficiency.
Pros and cons
Pros:
- Automated reminders aid in reducing missed appointments
- Can be integrated with various EHR systems
- Provides integrated patient scheduling and rooming capabilities
Cons:
- The focus on scheduling and rooming might limit its functionality in other areas
- May require some training to fully utilize its features
- Lack of transparent pricing information
eClinicalWorks is a leading provider of healthcare IT solutions, including Electronic Health Records (EHR), practice management, and population health. This cloud-based platform aims to improve care quality, reduce costs, and streamline administrative tasks, making it an excellent solution for cloud-based EHR needs.
Why I Picked eClinicalWorks: I chose eClinicalWorks because of its flexible, scalable, and feature-rich cloud-based EHR system. Its standout attribute is its ability to accommodate practices of all sizes, from small private practices to large hospital networks.
Furthermore, I believe it is "best for" cloud-based EHR due to its anytime, anywhere access, and robust security protocols, which align with the dynamic and high-security needs of healthcare environments.
Standout Features & Integrations:
eClinicalWorks offers a host of useful features like patient engagement tools, telehealth capabilities, and robust analytics. Its EHR is designed to be customizable to suit individual practice needs.
For integrations, eClinicalWorks connects with several third-party applications, including laboratories, pharmacies, radiology departments, and more, facilitating smooth information exchange.
Pros and cons
Pros:
- Integrates with numerous third-party applications
- Robust patient engagement and telehealth capabilities
- Offers a flexible and scalable cloud-based EHR solution
Cons:
- Some users have reported customer service challenges
- It may have a steep learning curve for new users
- The pricing can be high for smaller practices
Meditech is a leading provider of comprehensive and integrated Electronic Health Record (EHR) systems. It aims to help healthcare organizations enhance patient care, streamline clinical processes, and make informed decisions based on data, making it a solid choice for integrated EHR systems.
Why I Picked Meditech: I selected Meditech due to its extensive experience in providing fully integrated EHR systems. It stands apart with its strong focus on facilitating clinical efficiency and improving patient outcomes through an interoperable healthcare ecosystem.
This makes it best for integrated EHR systems, serving as a single source of truth for patient information, clinical data, and healthcare processes.
Standout Features & Integrations:
Meditech's EHR system offers robust features such as real-time charting, decision support, and automated reporting. Its user-friendly design allows healthcare professionals to navigate and use the system efficiently.
Meditech also offers a robust set of integrations with laboratories, pharmacies, radiology systems, and other healthcare IT platforms, enabling comprehensive care coordination.
Pros and cons
Pros:
- Robust integrations with other healthcare IT platforms
- Focus on improving clinical efficiency and patient outcomes
- Comprehensive and integrated EHR system
Cons:
- The system can be complex and may require substantial training
- The interface may seem outdated compared to newer EHR systems
- Pricing information is not transparent
DecisionRules is a tool that assists in complex decision-making processes in healthcare. It combines artificial intelligence and rule-based systems to enhance the speed and quality of clinical and administrative decisions, making it ideal for decision support in healthcare.
Why I Picked DecisionRules: In choosing DecisionRules, what stood out to me was the way it leverages artificial intelligence to support decision-making. The combination of AI and rule-based systems is not common in most healthcare management tools, and this uniqueness played a significant role in my selection process. I believe it's "best for" decision support due to its potential to assist healthcare professionals in making informed and timely decisions.
Standout Features & Integrations:
Key features of DecisionRules include its rule editor, rule engine, and machine learning capabilities. These facilitate the creation of rules and decision trees to guide healthcare decision-making, helping to improve efficiency and accuracy.
As for integrations, DecisionRules can be integrated with various healthcare management systems, enhancing data exchange and further bolstering decision-making capabilities.
Pros and cons
Pros:
- Rule editor and engine allow for customized decision-making processes
- Can be integrated with various healthcare management systems
- Utilizes AI and rule-based systems for enhanced decision-making
Cons:
- Potential for over-reliance on the system at the expense of human judgment
- May have a steep learning curve due to its unique AI and rule-based approach
- Pricing information is not transparently available
Cerner Physician Express II is a robust tool that aids in the streamlining of practice management and maintaining comprehensive Electronic Health Records. The software provides an integrated solution for healthcare professionals, facilitating efficient organization, and management of their practice, thereby making it the optimal choice for doctors looking to enhance their practice management.
Why I Picked Cerner Physician Express II: In selecting Cerner Physician Express II, I was drawn to its focus on enhancing practice management for physicians. The tool stands apart with its comprehensive suite of solutions tailored for physicians, which includes EHR maintenance, patient scheduling, billing, and more.
Its design makes it best for physician's practice management and EHR maintenance, helping professionals manage their practice more effectively and maintain detailed, accurate patient records.
Standout Features & Integrations:
Cerner Physician Express II is equipped with features such as patient scheduling, billing, e-prescribing, and a comprehensive EHR system. It can also generate reports, providing physicians with actionable insights to improve their practice.
Integration-wise, the tool is compatible with several billing systems, lab systems, and other practice management software, enhancing its functionality and efficiency.
Pros and cons
Pros:
- Detailed report generation for actionable insights
- Integration with several billing and lab systems
- Comprehensive suite of solutions tailored for physicians
Cons:
- Limited customization options may not suit every practice
- Might require time and training for optimal use
- Pricing is not publicly disclosed
Cerner is a globally recognized provider of healthcare IT solutions, with a broad portfolio of offerings designed to improve healthcare management and patient care. The platform combines clinical, financial, and operational data to provide an integrated, holistic view of patient care, making it ideal for organizations seeking comprehensive healthcare IT solutions.
Why I Picked Cerner: I chose Cerner for its impressive range of healthcare IT solutions. It stands out due to its comprehensive approach to healthcare IT, offering everything from Electronic Health Records (EHR) to data analytics and population health management.
This makes it best for comprehensive healthcare IT solutions, as it provides organizations with the tools they need to manage and improve patient care effectively.
Standout Features & Integrations:
Cerner's key features include its advanced EHR system, data analytics capabilities, and population health management tools. These features allow healthcare organizations to gather, analyze, and use data to make informed decisions and improve patient outcomes.
Cerner also integrates with a wide variety of third-party systems and devices, facilitating seamless data exchange across different platforms and improving workflow efficiency.
Pros and cons
Pros:
- Integration with a wide variety of third-party systems and devices
- Advanced EHR system with data analytics capabilities
- Comprehensive suite of healthcare IT solutions
Cons:
- Some users may find the system complex due to its wide range of features
- Might require substantial training for full utilization
- Pricing is not transparent
PatientTrak is a comprehensive web-based patient experience management platform that provides visibility into the patient's journey within the healthcare setting. By focusing on aspects like patient satisfaction, online reputation, and patient flow, PatientTrak can significantly improve the overall patient experience, making it an ideal choice for patient experience management.
Why I Picked PatientTrak: PatientTrak caught my attention because of its unique focus on patient experience management. Not many tools offer such a comprehensive approach, making it stand out in a market dominated by EHR and practice management software.
This tool is the "best for" patient experience management, as its features directly contribute to improving patient satisfaction levels and optimizing the patient's journey throughout the healthcare encounter.
Standout Features & Integrations:
PatientTrak offers important features like real-time patient tracking, feedback management, and an online reputation platform. These features provide healthcare providers with crucial insights into the patient experience and help them enhance their service quality.
For integrations, PatientTrak supports connections with a variety of EHR systems, enhancing data exchange and ensuring that patient-related information is up-to-date and accessible when needed.
Pros and cons
Pros:
- Seamless integration with various EHR systems
- Real-time tracking and feedback management for improving service
- Comprehensive patient experience management features
Cons:
- Could be considered specialized, not covering broader aspects of practice management
- May require training to use effectively
- Pricing information is not readily available
eHospital Systems is a system that effectively manages all aspects of hospital operations. From administrative tasks to patient care, this tool does it all. It's best suited for healthcare facilities that aim to streamline operations, enhance patient care, and reduce overhead costs.
Why I Picked eHospital Systems: I selected eHospital Systems because of its comprehensive functionality and adaptability to various healthcare facility sizes. Its wide range of features, from patient management to billing and inventory, makes it a holistic solution, and its adaptability to different healthcare environments makes it stand out among other tools. I believe eHospital Systems is best for healthcare facilities aiming to enhance operational efficiency because it centralizes all processes, thereby reducing the time taken to perform different tasks.
Standout Features & Integrations:
eHospital Systems offers numerous features such as patient management system, appointment scheduling, billing, and even an inbuilt Electronic Medical Records (EMR) system. These features simplify tasks and provide a single point of access to vital patient information. The software also integrates well with different systems, making it easier for facilities to adopt it. Notably, it can integrate with lab machines, PACS servers, and other health information systems, which facilitates easy exchange of patient data across platforms.
Pros and cons
Pros:
- Adapts to different healthcare facility sizes, making it a scalable solution
- Flexible integration with various systems facilitates smooth data exchange
- Offers a comprehensive suite of features that covers most hospital operations
Cons:
- Integration capabilities might necessitate technical support
- The vast range of features may make the system complex to learn initially
- Pricing information is not readily available, making it difficult to compare costs
SmarTrack Next is a state-of-the-art web-based tool, created to effectively manage clinical workflows and track patient progression in high-acuity areas. The tool brings clarity, speed, and reliability to the table, making it an optimal choice for healthcare professionals who deal with complex clinical environments.
Why I Picked SmarTrack Next: I selected SmarTrack Next after thorough consideration due to its unique focus on high-acuity patient management. This tool's particular orientation makes it stand out among general-purpose hospital management systems. It's best for managing clinical workflows and patient progression because of its ability to handle intricate scenarios and its high reliability, which is crucial in healthcare environments.
Standout Features & Integrations:
SmarTrack Next stands out due to its dynamic patient tracking features and comprehensive workflow management capabilities. It provides real-time updates, enabling healthcare professionals to make informed decisions promptly. Additionally, the tool integrates seamlessly with electronic health record systems, enhancing data accessibility and integrity.
Pros and cons
Pros:
- Seamless integration with electronic health records
- Real-time updates on patient progression
- Tailored for high-acuity patient management
Cons:
- Requires some learning curve for optimal utilization
- Annual billing might be less flexible for some users
- Higher initial cost than some alternatives
Other Patient Tracking Software
Below is a list of additional patient tracking software that I shortlisted but did not make it to the top 10. Definitely worth checking them out.
- AirStrip
For remote patient monitoring
- Accuro EMR
For electronic medical record management
- ezyVet
Good for veterinary practice management
- Tebra
For independent practices
- PrognoCIS
Good for custom EHR solutions
- athenahealth
Good for integrated care coordination
- DrChrono
Good for mobile medical practice management
- NextGEN
Good for facilitating patient engagement
- Centricity EMR
Good for advanced data analytics
- Veradigm
Good for data-driven insights in healthcare
- McKesson
Good for comprehensive supply chain management
- EpicCare Ambulatory EMR Software
Good for outpatient medical practice management
- Epic Systems
Good for interoperability across healthcare systems
- MEDHOST
Good for hospital management and patient care
Selection Criteria for Patient Tracking Software
When selecting the best patient tracking software to include in this list, I considered common buyer needs and pain points like managing patient data efficiently and ensuring data security. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Track patient appointments
- Manage patient records
- Schedule follow-up visits
- Monitor treatment plans
- Generate patient reports
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Customizable dashboards
- Automated patient reminders
- Telemedicine integration
- Advanced data analytics
- Mobile app access
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive navigation
- Clean interface design
- Ease of learning
- Customizable user settings
- Accessibility features
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to templates
- Live webinars
- Supportive chatbots
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 support availability
- Multichannel support options
- Response time efficiency
- Access to a knowledge base
- Personalized support services
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Range of features offered
- Scalability options
- Free trial availability
- Transparent pricing structure
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Feedback on reliability
- User experience insights
- Reports on technical issues
- Recommendations from peers
How to Choose Patient Tracking Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Can the software grow with your practice? Look for solutions that handle increased patient loads without slowing down. Consider future expansion. |
| Integrations | Does it work with your current systems? Check for compatibility with EHR, billing, and communication tools you already use. |
| Customizability | Can you tailor the software to fit your needs? Ensure it allows adjustments in workflows and patient data fields. |
| Ease of use | Is it user-friendly for your team? Simple interfaces reduce training time and errors. Test demos to assess intuitiveness. |
| Implementation and onboarding | How smooth is the transition? Look for comprehensive onboarding support, including tutorials and dedicated assistance. |
| Cost | Does it fit your budget? Compare pricing models, hidden fees, and the value of included features. Look for free trials or demos. |
| Security safeguards | Does it protect patient data? Ensure compliance with HIPAA and check for encryption and access controls. |
| Compliance requirements | Does it meet industry standards? Verify compliance with healthcare regulations specific to your region or specialty. |
What Is Patient Tracking Software?
Patient tracking software is a tool designed to manage and organize patient information, appointments, and treatment plans. Healthcare professionals like doctors, nurses, and administrative staff use these tools to enhance workflow efficiency and patient care.
Scheduling, record management, and reporting features help with organizing data, improving communication, and reducing errors. Overall, these tools provide significant value by simplifying patient management and enhancing data accuracy.
Features
When selecting patient tracking software, keep an eye out for the following key features:
- Scheduling: Helps manage patient appointments efficiently, reducing no-shows and optimizing time management.
- Record management: Organizes patient data, ensuring quick access to medical histories and treatment plans.
- Reporting: Generates detailed reports for patient progress and clinic performance, aiding in decision-making.
- Data security: Protects sensitive patient information with encryption and access controls, ensuring compliance with regulations.
- Customizability: Allows tailoring of workflows and data fields to fit specific practice needs and preferences.
- Integration capabilities: Connects with existing EHR systems and other tools, ensuring seamless data flow across platforms.
- Automated reminders: Sends notifications to patients about upcoming appointments, reducing missed visits and improving adherence.
- Mobile access: Provides on-the-go access to patient information, allowing healthcare providers to make informed decisions anywhere.
- Analytics: Offers insights into patient trends and practice performance, supporting strategic planning and improvement.
- User-friendly interface: Ensures ease of use for all staff, minimizing training time and reducing errors.
Benefits
Implementing patient tracking software provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved efficiency: Streamlines appointment scheduling and record management, saving time and reducing workload.
- Enhanced communication: Facilitates better collaboration among healthcare providers with integrated data access and sharing.
- Increased accuracy: Reduces errors in patient data entry and management, ensuring reliable information.
- Better patient engagement: Sends automated reminders to patients, improving adherence to appointments and treatment plans.
- Data-driven insights: Provides analytics and reporting features that aid in making informed decisions and strategic planning.
- Scalability: Supports practice growth by handling increased patient loads without compromising performance.
- Compliance assurance: Ensures data security and regulatory compliance, protecting patient information and maintaining trust.
Costs & Pricing
Selecting patient tracking software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in patient tracking software solutions:
Plan Comparison Table for Patient Tracking Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic scheduling, limited record storage, and essential reporting. |
| Personal Plan | $5-$25/user/month | Enhanced scheduling, patient reminders, and basic analytics. |
| Business Plan | $30-$60/user/month | Comprehensive record management, integrations, and advanced analytics. |
| Enterprise Plan | $70-$150/user/month | Customizable workflows, dedicated support, and enterprise-level security. |
Patient Tracking Software FAQs
Here are some answers to common questions about patient tracking software:
How is patient data protected in tracking software?
Patient tracking software typically includes security measures like encryption and access controls to protect sensitive information. It’s essential to ensure the software complies with regulations like HIPAA. Always check what security protocols are in place and who can access patient data to maintain confidentiality.
Can patient tracking software be used in small practices?
Yes, many patient tracking software solutions are designed for scalability and can be used in small practices. Look for software with flexible pricing plans and features that match your practice size. You might start with a basic plan and upgrade as your needs grow, ensuring it meets your specific requirements.
How do I integrate patient tracking software with existing systems?
Most patient tracking software offers integration capabilities with common systems like EMRs and billing software. Before purchasing, check the compatibility with your current tools. Integration can often be done through APIs or built-in connectors, but it’s wise to consult with your IT team or vendor support for a smooth process.
What kind of training is needed for staff to use patient tracking software?
Training varies based on the software’s complexity, but many vendors offer resources like tutorials, webinars, and support. Choose software with a user-friendly interface to reduce the learning curve. It’s beneficial to have a training session for your staff to ensure everyone feels comfortable using the new system efficiently.
Can it handle multiple facilities or departments under one system?
Many platforms are designed to support multi-site or multi-department workflows within a unified dashboard. This usually involves role-based views and hierarchical access. Support for this setup depends on how the system structures user permissions and location data.
What’s Next:
If you're in the process of researching patient tracking software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.