Long term care software helps you streamline patient management, automate daily tasks, and improve care outcomes so you can focus on delivering the best support possible. With these intuitive tools, you’ll simplify documentation, communication, and compliance in your facility—making complex healthcare processes so much easier.
I’ve handpicked these top long term care software options based on real experience using them in patient settings, so you can confidently find the right fit for your team and your residents.
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Best Long-term Care Software Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for customizable EHR workflows | Free demo available | Pricing upon request | Website | |
| 2 | Best for post-acute care digital transitions | Free demo available | Pricing upon request | Website | |
| 3 | Best for seamless senior living community operations | Free demo available | Pricing upon request | Website | |
| 4 | Best for innovative home care agency solutions | Free demo available | From $75/user/month | Website | |
| 5 | Best for superior financial analytics in healthcare | Pricing upon request | Website | ||
| 6 | Best for physical therapy-centric patient care | From $149/user/month | Website | ||
| 7 | Best for exceptional life plan community management | Free demo available | Pricing upon request | Website | |
| 8 | Best for advanced pharmacy management solutions | Pricing upon request. | Website | ||
| 9 | Best for data-driven patient care management | Pricing upon request. | Website | ||
| 10 | Best for workforce optimization in long-term care | Pricing upon request. | Website |
Best Long-term Care Software Reviews
Best for customizable EHR workflows- Free demo available
- Pricing upon request
Visit WebsiteRating:5.0/5
This screenshot displays the patient history management feature, allowing healthcare providers to access and update patient medical histories efficiently. Athenahealth's athenaOne is a comprehensive long-term care software solution that enhances clinical effectiveness, patient experience, and financial performance. The software's mobile app enables healthcare providers to deliver care anytime and anywhere, while its automated eligibility checks and claim error detection improve financial oversight. Overall, athenaOne's integrated approach supports healthcare organizations in adapting to evolving regulatory requirements and enhances care coordination, making it a valuable tool for long-term care management.
Why I Picked Athenahealth: Athena Health's athenaOne long-term care software stands out as a robust solution due to its comprehensive suite of features designed to enhance clinical effectiveness, patient experience, and financial performance. One of the key features is its customizable Electronic Health Record (EHR) system, which supports various medical specialties with tailored workflows. This customization allows healthcare providers to streamline documentation processes, reducing clinician distractions and improving the overall efficiency of patient care. The software also includes mobile documentation capabilities, enabling clinicians to perform clinical work on the go, which is particularly beneficial in long-term care settings where mobility and quick access to patient data is crucial.
Standout Features & Integrations:
The software's mobile app enables healthcare providers to deliver care anytime and anywhere, while its automated eligibility checks and claim error detection improve financial oversight. Overall, athenaOne's integrated approach supports healthcare organizations in adapting to evolving regulatory requirements and enhances care coordination, making it a valuable tool for long-term care management. Integrations include various medical devices and health platforms, including ECG, Holter, spirometry, and stress testing equipment, as well as patient engagement solutions.
Learn more about Athenahealth:
Best for post-acute care digital transitions- Free demo available
- Pricing upon request
Visit WebsiteRating:4.2/5
Netsmart long-term care software interface Netsmart is a cloud-based, clinical point-of-care system that is intuitive, compliant, and user-friendly. Its’ comprehensive digital solution is designed to facilitate transitions of care in the post-acute care sector, offering electronic health records, telehealth capabilities, and data analytics. Its emphasis on easing digital transitions makes it an ideal choice for healthcare institutions dealing with the challenges of post-acute care.
Why I Picked Netsmart: I selected Netsmart for its significant contribution to the digitalization of post-acute care. Its strength lies in its focus on this crucial transition phase in patient care. By facilitating seamless data transitions, it stands out as the optimal choice for health facilities needing a robust tool for post-acute care.
Standout Features & Integrations:
Key features of Netsmart include advanced electronic health records (EHRs), electronic medical records (EMR) systems, revenue cycle management, telehealth and LTPAC capabilities, data analytics, and care coordination tools. It also integrates well with popular healthcare data management systems, making it even more adaptable to different healthcare scenarios.
Learn more about Netsmart:
Best for seamless senior living community operations- Free demo available
- Pricing upon request
Visit WebsiteRating:0.0/5
Yardi long-term care software interface Yardi is a suite of software solutions aimed at optimizing operations in senior living communities. It is designed to handle various aspects such as resident management, billing, leasing, and more, with the goal of improving service delivery and operational efficiency in senior living communities.
Why I Picked Yardi: I selected Yardi for this list due to its comprehensive and specific functionality targeting senior living community operations. Its distinction comes from its unified platform that allows all aspects of community operations to be managed from a single interface, aligning with the statement "best for seamless senior living community operations".
Standout Features & Integrations:
Some of Yardi's important features include lease management, resident services, and billing. It also offers real-time reporting and analytics, Electronic Medication Administration Records (eMAR), and electronic health record (EHR) integrations which help in maintaining a holistic MDS assessment to view residents’ health status.
Its integrations include a wide range of financial, business, and property management applications, facilitating smoother operations within a senior living community.
Learn more about Yardi:
Best for innovative home care agency solutions- Free demo available
- From $75/user/month
Visit WebsiteRating:0.0/5
AxisCare long-term care software interface AxisCare is a home care software solution, that helps agencies streamline their operations, improve care, and stay compliant. The tool offers a range of innovative features that focus on both the administrative and caregiving aspects of home care agencies.
Why I Picked AxisCare: I chose AxisCare due to its balanced emphasis on administrative efficiency and quality of care. It stands out with its intuitive design and range of features that address the specific needs of home care agencies. Given these capabilities, it is best suited for providing innovative solutions for home care agencies.
Standout Features & Integrations:
AxisCare's noteworthy features include intuitive web-based scheduling, integrated telephony, a family portal, and GPS mobile app for caregivers. These tools work in harmony to deliver effective home care agency solutions. As for integrations, AxisCare partners with various industry leaders for electronic visit verification (EVV), billing, and payroll, enhancing the overall user experience.
Learn more about AxisCare:
5Best for superior financial analytics in healthcareIcon
- Pricing upon request
Visit WebsiteRating:0.0/5
Icon long-term care software interface Icon is a global provider of outsourced development and commercialization services to pharmaceutical, biotechnology, medical device, and government and public health organizations. It specializes in the strategic development, management, and analysis of programs that support clinical development. It's particularly adept at financial analytics within the healthcare sector.
Why I Picked Icon: In the field of financial analytics in healthcare, I found Icon to be exceptional. I picked it because it has a strong focus on providing in-depth, actionable financial insights that can drive strategic decisions in care organizations. Its specialty in clinical financial management and its broad clientele spanning across different health-related sectors are what make Icon stand out.
Consequently, it's best for "superior financial analytics in healthcare".
Standout Features & Integrations:
Icon's robust data analysis tools and bespoke financial analytics services are key standout features. These tools allow organizations to gain a deeper understanding of their financial health, operational efficiency, and market potential. Icon integrates with a variety of industry-specific software solutions, further enhancing its utility in healthcare financial management.
Learn more about Icon:
Nethealth appointment scheduling feature Nethealth is a specialized solution tailored for physical therapy clinics and providers, offering a broad spectrum of features that streamline patient care, management, and billing. With a focus on rehabilitation and therapy services, it caters to the unique needs of physical therapy professionals and facilities.
Why I Picked Nethealth: In my search for long-term care software, I chose Nethealth because it concentrates on physical therapy - a critical component of long-term care. This focus is what sets it apart. It offers tools and features specifically designed for physical therapy workflows, making it the best solution for clinics or facilities offering these services.
Standout Features & Integrations:
Nethealth's notable features include comprehensive patient records, treatment plans, messaging, and an integrated billing module. The software also provides helpful integrations with popular electronic health record (EHR) systems, making data sharing and coordination more efficient.
Learn more about NetHealth:
Best for exceptional life plan community management- Free demo available
- Pricing upon request
Visit WebsiteRating:0.0/5
MatrixCare long-term care software interface MatrixCare is a cloud-based EHR (Electronic Health Record) solution that has been specifically designed for life plan communities. Its core functionality revolves around resident care, optimizing operations, and driving superior outcomes, all of which are critical in managing life plan communities.
Why I Picked MatrixCare: I selected MatrixCare because it demonstrates a deep understanding of the complexities and unique needs of life plan community management. It's not just a generic EHR system; it provides specialized tools and features which cater specifically to life plan communities. The platform’s focus on resident care and operational optimization aligns well with its positioning as "best for exceptional life plan community management."
Standout Features & Integrations:
Key features of MatrixCare include care management, dining and nutrition management, community management, referral management, and finance management. These features are supplemented by a suite of analytics and reporting tools that provide actionable insights. Integrations include capabilities for billing, pharmacy, telehealth, and lab services, enabling a complete healthcare ecosystem within the platform.
Learn more about MatrixCare:
SuiteRx long-term care software interface Designed to streamline pharmacy operations, SuiteRx offers a comprehensive software solution that effectively manages all aspects of pharmacy workflow. Its advanced functionality positions it as an essential tool for pharmacies, focusing on improving efficiency and compliance within the complex world of pharmaceutical care.
Why I Picked SuiteRx: I chose SuiteRx due to its comprehensive approach to pharmacy management. It excels in providing advanced solutions for both the front and back-end operations of a pharmacy. Consequently, it shines as the best option for long-term care facilities that incorporate a pharmacy component, as it significantly simplifies and enhances pharmacy workflow and compliance.
Standout Features & Integrations:
SuiteRx offers a range of powerful features including prescription processing, medication synchronization, and inventory management. It also integrates with a wide range of hardware such as label printers, barcode scanners, and signature capture devices, ensuring seamless functionality across all pharmacy operations.
Learn more about SuiteRX:
IntelliLogix long-term care software interface IntelliLogix positions itself as a potent tool in the world of long-term healthcare. It places emphasis on data-driven patient care management, allowing healthcare providers to make informed decisions based on tangible, reliable data.
Why I Picked IntelliLogix: My decision to include IntelliLogix was based on its powerful data analytics capabilities. Its standout feature is the way it integrates patient data to inform care management. This makes it the best choice for healthcare providers seeking a data-focused approach to long-term care, as it enables them to design and implement care strategies based on precise, data-driven insights.
Standout Features & Integrations:
IntelliLogix boasts features such as clinical data analytics, automated quality measure tracking, and risk adjustment models that significantly enhance patient care strategies. It integrates seamlessly with Electronic Health Record systems, ensuring a smooth transition and consistency of data.
Learn more about IntelliLogix:
smartlinx schedule optimizer feature At its core, smartlinx is a powerful workforce management solution that caters specifically to the long-term care industry. Its primary goal is to optimize the workforce, matching the right staff to the right roles at the right times, all with the ultimate aim of providing superior patient care.
Why I Picked smartlinx: In selecting smartlinx, I was drawn to its focused and efficient approach to managing the long-term care workforce. The software stands out for its ability to streamline staffing processes, minimize inefficiencies, and maximize productivity and profitability. This makes smartlinx best suited for care providers who are grappling with workforce management issues, offering them a tool designed to enhance staffing efficiency and boost overall performance.
Standout Features & Integrations:
Among the top features of smartlinx are real-time staffing visualization, comprehensive workforce analytics, and proactive compliance management. Additionally, smartlinx offers integrations with a range of HR and payroll systems, ensuring that it can slot into existing workflows without disruption.
Learn more about smartlinx:
Other Long-term Care Software
Below is a list of additional long-term care software that we shortlisted, but did not make it to the top 10. Definitely worth checking them out.
- 11Experience.careBest for full-featured long-term care administration
- 12ContinuLinkBest for extensive home healthcare capabilities
- 13DaycentaBest for comprehensive adult daycare management
- 14CareSmartz360Good for managing long-term care insurance
- 15FrameworkLTCGood for enhancing LTC pharmacy productivity
- 16CernerGood for PowerChart EMR Software in long-term care
- 17PointClickCareGood for integrated assisted living software solutions
- 18WellSkyGood for a comprehensive long-term care software suite
- 19CelayixGood for scheduling software in long-term healthcare
- 20MeditabGood for electronic health records with integrated tools
- 21American HealthTechGood for integrating care management and financial solutions
- 22CarevoyantGood for diverse care settings beyond home care
- 23RedSail TechnologiesGood for community and long-term care pharmacy solutions
- 24Simple LTCGood for streamlined Medicaid and Medicare reimbursement
- 25AdvanceRXGood for specialized long-term care pharmacy solutions
- 26SnapScheduleGood for scheduling efficiency in long-term care
- 27Collain HealthcareGood for EHR software in long-term care
- 28SlopeGood for actuarial modeling in long-term care
- 29Cantata Health SolutionsGood for care coordination and EHR
- 30TheWorxHubGood for facility management in senior care
- 31AL AdvantageGood for managing assisted living care operations
How I Evaluate Long-Term Care Software
I split my evaluation into baseline requirements—like MDS 3.0 support and LTC-specific billing—and the differentiators that separate one platform from another for SNF administrators, DONs, and MDS coordinators.
Core Functionality (Table Stakes For This List)
When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 65% to be considered for inclusion.
- Resident EHR & Care Plans: I check whether the EHR is built around LTC workflows—things like interdisciplinary care plans, ADL tracking, and resident assessments rather than generic outpatient charting.
- MDS & Clinical Assessments: Each tool should support MDS 3.0 with PDPM calculations, CAA triggers, and validation checks that catch errors before CMS submission.
- eMAR/eTAR Medication Management: I look for pharmacy integration depth, including whether the system handles bidirectional data exchange with LTC pharmacies for order processing and administration logging.
- LTC Billing & Claims: Multi-payer billing for Medicare, Medicaid, managed care, and private pay needs to be purpose-built for LTC reimbursement models, not adapted from acute care.
- Regulatory Compliance & Reporting: I evaluate whether the platform keeps pace with CMS updates and supports PBJ submissions, QAPI tracking, and incident documentation for survey readiness.
- Staff Scheduling & Census Management: Real-time census and bed board tracking paired with scheduling tools should reflect actual LTC operations like shift coverage, float pools, and acuity-based assignments.
Once I have a list of tools that meet this criteria, I consider what sets each platform apart.
Differentiating Factors (What Sets Vendors Apart)
Here's how I compare and contrast different vendors:
Standout Features
Point-of-care documentation is a big differentiator. I look at whether CNAs and nurses can chart ADLs, vitals, and wound observations at the bedside on a mobile device rather than catching up at the nurses' station. Family engagement portals also matter, especially for facilities fielding daily calls from families who want care updates and billing visibility. Predictive clinical analytics can flag residents at risk for falls or rehospitalization before an event occurs, which is increasingly valuable for QAPI programs.
Beyond Features
Interoperability is high on my list. I check whether a platform supports HL7/FHIR connections with hospitals and HIEs, since smooth care transitions between acute and post-acute settings depend on it. Implementation support also deserves close attention—I look for vendors that offer dedicated LTC implementation specialists who understand SNF and assisted living workflows. Scalability matters too, particularly for operators running multiple facilities who need enterprise-level census visibility and per-bed pricing that grows with them.
How to Choose Long Term Care Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| FactorScalability | What to ConsiderCan the software grow with your practice? Consider future needs and whether the tool can handle increased patient loads without a hitch. |
| FactorIntegrations | What to ConsiderDoes it integrate with your existing systems? Check for compatibility with your EHR, billing software, and communication tools to avoid workflow disruptions. |
| FactorCustomizability | What to ConsiderCan you tailor the software to fit your processes? Look for options to adjust settings and features to match your specific care protocols and reporting needs. |
| FactorEase of use | What to ConsiderIs the interface intuitive for your team? Ensure the software is straightforward to use to minimize training time and errors in daily operations. |
| FactorImplementation and onboarding | What to ConsiderHow long does it take to get up and running? Consider the time and resources required for setup and training, and whether the vendor offers support during this phase. |
| FactorCost | What to ConsiderDoes the pricing fit your budget? Evaluate the total cost, including any hidden fees, and compare with the value it offers. Consider whether a subscription or one-time payment is more suitable. |
| FactorSecurity safeguards | What to ConsiderAre patient data and privacy protected? Ensure the software complies with HIPAA and other relevant regulations, and check for encryption and access controls. |
| FactorCompliance requirements | What to ConsiderDoes it meet industry standards? Verify that the software adheres to all necessary healthcare regulations to avoid potential legal issues. |
What Is Long Term Care Software?
Long term care software is designed to manage and coordinate care for patients over extended periods. Healthcare professionals like nurses, care coordinators, and administrators use these tools to improve efficiency and patient outcomes. Scheduling, patient record management, and compliance tracking features help with daily operations and regulatory adherence. These tools provide valuable support in delivering consistent, high-quality care.
Features
When selecting long term care software, keep an eye out for the following key features:
- Patient record management: Organizes and maintains accurate patient records, ensuring easy access to vital information for caregivers.
- Appointment scheduling: Helps coordinate and manage patient appointments efficiently, reducing scheduling conflicts and missed visits.
- Medication tracking: Monitors and records medication administration, helping to prevent errors and ensure proper dosing.
- Compliance tracking: Ensures adherence to healthcare regulations by providing tools to generate necessary reports and documentation.
- Customizable care plans: Allows for the tailoring of care plans to meet individual patient needs, providing personalized care.
- Predictive analytics: Offers insights into patient care trends, helping to anticipate and address potential issues proactively.
- Mobile app accessibility: Provides caregivers with access to patient information and updates on-the-go, enhancing flexibility and responsiveness.
- Integration capabilities: Connects with existing systems like EHRs and billing software, ensuring seamless data flow and reducing manual entry.
- Security safeguards: Protects patient data through encryption and access controls, ensuring compliance with privacy regulations.
- Interactive training tools: Offers resources like video tutorials and product tours to aid in onboarding and ongoing education for users.
Benefits
Implementing long term care software provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved efficiency: Streamlines administrative tasks like scheduling and record management, allowing staff to focus more on patient care.
- Enhanced patient care: Customizable care plans and predictive analytics enable personalized and proactive care strategies.
- Regulatory compliance: Compliance tracking features help ensure adherence to healthcare regulations, reducing the risk of legal issues.
- Data accessibility: Mobile app accessibility allows caregivers to access patient information on-the-go, enhancing flexibility and response times.
- Error reduction: Medication tracking and integrated systems help minimize errors in medication administration and data entry.
- Increased security: Security safeguards protect patient data, ensuring privacy and compliance with regulations.
- Training support: Interactive training tools facilitate efficient onboarding and continuous learning for staff members.
Costs & Pricing
Selecting long term care software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in long term care software solutions:
Plan Comparison Table for Long Term Care Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Plan TypeFree Plan | Average Price$0 | Common FeaturesBasic scheduling, limited patient records, and basic compliance tracking. |
| Plan TypePersonal Plan | Average Price$10-$30/user/month | Common FeaturesAdvanced scheduling, full patient records, medication tracking, and basic analytics. |
| Plan TypeBusiness Plan | Average Price$50-$100/user/month | Common FeaturesComprehensive patient management, advanced analytics, customizable care plans, and integration options. |
| Plan TypeEnterprise Plan | Average Price$150-$300/user/month | Common FeaturesFull suite of features, predictive analytics, enhanced security, and dedicated support services. |
Long Term Care Software FAQs
Here are some answers to common questions about long term care software:
Can long term care software integrate with other systems?
Yes, many long term care software solutions can integrate with systems like EHR, billing, and scheduling tools. Check with the vendor to ensure compatibility with your existing systems. Integration helps eliminate duplicate data entry and improves workflow efficiency, saving time for your staff.
Can these platforms support multi-facility organizations?
Yes, some systems are designed for centralized oversight across multiple facilities. They usually include site-level controls along with corporate-level visibility. Whether multi-location support is native or added through configuration depends on the platform’s structure.
What types of care settings are typically supported?
Most systems are designed to support skilled nursing facilities, assisted living communities, and home health programs. Some platforms also extend support to memory care and rehabilitation units. The level of configuration depends on how the tool handles care models and workflows.
Can these systems handle interdisciplinary teams?
Yes, most are built to accommodate input from multiple care providers, including nurses, therapists, and physicians. Coordination tools vary by platform but generally include shared access and role-specific permissions. Team workflows are typically tied to care plans and task assignments.
How do these tools manage updates to care plans?
Care plans are usually updated through structured workflows within the system, triggered by assessments, progress notes, or physician orders. Updates can require approvals or reviews, depending on how permissions are configured. The system tracks revisions for audit purposes.
What’s Next:
If you're in the process of researching long term care software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.