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I understand how pivotal the right enterprise medical software can be. With the demands of MACRA, Meaningful Use, MIPS, and managing referrals, it's also vital to find a software vendor that truly comprehends these complexities. Enterprise medical software essentially streamlines your workflow, integrating disparate processes into one cohesive system.

The benefits are also multi-faceted - it helps in the efficient management of medical records, patient scheduling, billing, and more, thereby optimizing your practice's productivity and revenue. The main pain points this software addresses are uncoordinated processes, loss of patient data, inefficient billing, and difficulties in compliance with healthcare regulations. All these can make managing a healthcare practice a monumental task. That's why I've taken the time to compile a list of top enterprise medical software options that I believe could be the right fit for your specific needs.

What Is Enterprise Medical Software?

Enterprise medical software represents a sophisticated digital toolbox designed to streamline healthcare operations, enhance patient care, and optimize administrative tasks. These robust platforms cater to a broad spectrum of users, including hospital networks, individual practices, clinicians, and healthcare professionals, enabling them to manage patient records, facilitate billing and coding, streamline appointment scheduling, and much more.

Enterprise medical software integrates various functionalities, thus providing a comprehensive solution for clinical, financial, and regulatory aspects of healthcare management. This translates to increased efficiency, improved patient outcomes, and significant time and cost savings for healthcare providers.

Best Enterprise Medical Software Summary

Tool Best For Trial Info Price
1
CRM Creatio

CRM Creatio offers various customizable features, including the ability to schedule appointments and automate reminders.

Best for full platform customization

14-day free trial

From $25/user/month Website
2
Kareo

Here's Kareo's billing analytics feature.

Best for independent practices seeking a user-friendly interface

Free demo available

From $110/user/month Website
3
athenahealth

Here's the patient management feature in AthenaHealth.

Best for improved revenue capture and claim management

Not available

Pricing upon request Website
4
AdvancedMD

Here's the AdvancedMD dashboard feature.

Best for practices desiring an all-in-one medical management solution

Not available

From $429/user/month, (billed annually). Website
5
eClinicalWorks

Here's the screenshot of eClinicalWorks' patient portal.

Best for integrated healthcare management and patient engagement

Not available

From $449/user/month Website
6
PrognoCIS

Here's the customizable EHR feature in PrognoCIS.

Best for streamlined scheduling and easy e-prescribing

Free demo available

From $280/month Website
7
Greenway Health

Here's Greenway Health's practice management feature.

Best for revenue cycle management and billing solutions

Not available

From $899/user/month (billed annually) Website
8
Epic

Here's Epic patient summary screenshot

Best for large healthcare organizations prioritizing patient care coordination

Not available

Pricing upon request Website
9
PracticeFusion

Here's the charting feature in PracticeFusion, which show the patients' vitals and diagnosis record.

Best for small to mid-size practices requiring a cloud-based EHR

Not available

From $149/user/month (billed annually) Website
10
NextGEN

Here's NextGen's dashboard screenshot.

Best for enhancing practice efficiency with a seamless interface

Not available

From $299/user/month, (billed annually). Website

Best Enterprise Medical Software Reviews

Best for full platform customization

  • 14-day free trial
  • From $25/user/month
Visit Website
Rating: 4.7/5

CRM Creatio is unique because of its no-code platform, which allows healthcare organizations to customize workflows and processes to fit their unique needs. Its patient data management feature centralizes all critical information, including medical history, communication records, and appointment schedules, ensuring easy access for your team. The platform also supports appointment scheduling with automated reminders, helping to reduce no-shows and improve patient satisfaction. Its patient segmentation feature further enables you to tailor communications and care plans based on specific criteria, while the reporting and analytics tools provide actionable insights to optimize operations. 

Pros and cons

Pros:

  • Supports scaling organizations
  • No-code platform
  • Extensive customization options for intricate processes

Cons:

  • Data migration may take time
  • Not ideal for organizations wanting a quick-start solution

Best for independent practices seeking a user-friendly interface

  • Free demo available
  • From $110/user/month
Visit Website
Rating: 4/5

Kareo is an efficient EHR system designed to simplify healthcare management. It offers a variety of tools for medical billing, patient engagement, and telehealth, all wrapped in a user-friendly interface. Its ease of use makes it particularly suitable for independent practices that need a straightforward, easy-to-navigate EHR solution.

Pros and cons

Pros:

  • Strong integration with labs, pharmacies, and calendar apps
  • Comprehensive medical billing software and patient engagement tools
  • User-friendly interface makes it easy to navigate

Cons:

  • Learning curve may be present for individuals new to EHR systems
  • Some users have reported customer service could be improved
  • It might lack some advanced features found in more complex systems

Best for improved revenue capture and claim management

  • Pricing upon request
Visit Website
Rating: 3.7/5

AthenaHealth is a cloud-based EMR software provider that helps medical organizations manage patient care and streamline administrative tasks. With its robust revenue cycle management capabilities, AthenaHealth stands out for practices that seek improved revenue capture and claim management.

Pros and cons

Pros:

  • Cloud-based software ensures easy accessibility
  • Seamless integration with various software solutions
  • Robust revenue cycle management tools

Cons:

  • Implementing system-wide changes can be challenging
  • Some users may find the interface complex
  • Pricing information isn't readily available

Best for practices desiring an all-in-one medical management solution

  • From $429/user/month, (billed annually).
Visit Website
Rating: 3.6/5

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy, medical healthcare organizations, and independent physician practices. It has been made to handle everything from appointment scheduling and medical billing to clinical workflow management and reporting. This extensive feature set makes it an ideal choice for practices that desire a holistic approach to medical management.

Pros and cons

Pros:

  • Integrates well with other healthcare and financial systems
  • Customizable EHR templates and reporting capabilities
  • Comprehensive suite of tools for medical management

Cons:

  • Some users may find the interface less intuitive compared to other systems
  • The complexity of features may require a learning curve
  • High starting price point may be a barrier for smaller practices

Best for integrated healthcare management and patient engagement

  • From $449/user/month
Visit Website
Rating: 3.6/5

eClinicalWorks offers an innovative solution designed to transform the realm of healthcare IT. By incorporating the likes of Electronic Health Records (EHR), Practice Management (PM), and Population Health (PHM), this software also serves as a comprehensive system, placing patient engagement and healthcare management in a single integrated platform.

Pros and cons

Pros:

  • Strong interoperability for efficient data sharing
  • Excellent patient engagement via a dedicated portal
  • Offers comprehensive and integrated healthcare management

Cons:

  • Reporting functionalities can be complex to use
  • Interface may require time for new users to familiarize themselves
  • Pricing may be prohibitive for smaller practices

Best for streamlined scheduling and easy e-prescribing

  • Free demo available
  • From $280/month
Visit Website
Rating: 3.5/5

PrognoCIS is a versatile electronic health record (EHR) platform that specializes in efficient scheduling and effortless e-prescribing. These particular strengths make it an excellent choice for healthcare practices looking to enhance their scheduling capabilities and simplify their e-prescribing processes.

Pros and cons

Pros:

  • Strong integrations with healthcare IT systems
  • Customizable EHR templates
  • Robust scheduling and e-prescribing capabilities

Cons:

  • Requires training to effectively use advanced features
  • The user interface may be less intuitive compared to other EHRs
  • A high starting price may not be affordable for smaller practices

Best for revenue cycle management and billing solutions

  • From $899/user/month (billed annually)
Visit Website
Rating: 2.9/5

Greenway Health is a robust software solution that specializes in streamlining revenue cycle management and improving billing processes in healthcare. The system is also equipped to make financial operations smoother and more effective for health enterprises.

Pros and cons

Pros:

  • Provides an Interoperability Clearinghouse for data exchange
  • Offers a unified system with strong integrations
  • Specialized in revenue cycle management and billing solutions

Cons:

  • User interface could be more intuitive
  • Some users report a steep learning curve
  • Minimum of 5 seats required for purchasing

Best for large healthcare organizations prioritizing patient care coordination

  • Pricing upon request

Epic is a comprehensive healthcare software solution that offers a broad range of applications to manage the clinical, access, and revenue functions of healthcare organizations. Given its wide-ranging capabilities and advanced features, it's also well-suited for large healthcare institutions that emphasize patient care coordination.

Pros and cons

Pros:

  • Robust integrations with third-party healthcare systems
  • Strong emphasis on patient care coordination
  • Comprehensive range of features to manage various healthcare functions

Cons:

  • The implementation process can be lengthy
  • Can be complex to navigate for new users
  • Requires significant initial investment and setup

Best for small to mid-size practices requiring a cloud-based EHR

  • From $149/user/month (billed annually)

PracticeFusion is an electronic health record (EHR) system designed to provide cloud-based health record services for small to mid-size medical practices. Its easily accessible, intuitive, and scalable solution is also known to streamline workflow and increase the efficiency of the practices.

Pros and cons

Pros:

  • Includes telehealth functionality
  • Comprehensive integration options with other healthcare systems
  • Cloud-based accessibility from any location

Cons:

  • Lacks extensive customization options
  • The interface might require a learning curve for some users
  • Pricing may not be feasible for very small practices

Best for enhancing practice efficiency with a seamless interface

  • From $299/user/month, (billed annually).

NextGen Healthcare brings a fresh approach to enterprise medical software by prioritizing large practices’ efficiency through an intuitive interface. By merging essential healthcare tasks into one platform, NextGen also fosters an environment that allows professionals to manage their practice effortlessly.

Pros and cons

Pros:

  • Extensive integration capabilities with diagnostic equipment and pharmacies
  • Fully integrated EHR and Practice Management system
  • Enhances practice efficiency with a seamless interface

Cons:

  • Some users report minor software glitches
  • Reporting features could be more flexible
  • Pricing may be high for smaller practices

Other Enterprise Medical Software

Below is a list of additional enterprise medical software that I shortlisted, but did not make it to the top 10. Definitely worth checking them out.

  1. PureOHS

    For occupational health and safety management

  2. Oracle Cerner

    For comprehensive data analytics and patient information security

  3. Compulink

    For multi-specialty practices seeking a customizable platform

  4. HealthStream

    Good for clinical development and learning management

  5. Stryker

    Good for surgical and patient handling solutions

  6. Medbase

    Good for cloud-based healthcare management

  7. Enterprise Health

    Good for occupational health and compliance management

  8. Centricity Practice Solutions

    Good for comprehensive practice management

More Enterprise Medical Software Reviews

Selection Criteria For Enterprise Medical Software

In the journey of selecting the right enterprise medical software, I've evaluated dozens of tools and drilled down to a few that offer standout value in functionality, feature set, and usability. With my medical and technological expertise, I tested each of these tools considering their core functionality, key features, and ease of use.

Core Functionality:

Enterprise medical software should enable users to:

  • Manage patient records efficiently
  • Schedule and track appointments
  • Facilitate billing and claim management
  • Incorporate telehealth services for remote consultations
  • Generate insightful reports for decision-making

Key Features:

When examining these software options, I focused on these key features:

  • Interoperability: Seamless communication with other health systems, labs, pharmacies, and EHRs
  • Compliance: Adherence to privacy and security standards, such as HIPAA-compliant
  • Customization: Ability to adapt the software to specific workflows and practice needs
  • Mobile Access: Enabling medical staff to access patient data and perform key tasks via a mobile app
  • Patient Portal: A secure online portal that allows patients to schedule appointments, view their medical records, and communicate with their healthcare providers

Usability:

For enterprise medical software, the user experience is critical, focusing on:

  • Intuitive Interface: The software needs a design that's easy to navigate, reducing the learning curve for staff
  • Onboarding and Support: A robust training program to get users up and running, coupled with responsive customer support for resolving issues
  • System Performance: Smooth, lag-free operation, ensuring tasks can be performed quickly and efficiently
  • Scalability: The software should be able to accommodate growth, handling more patients and more complex workflows as a practice expands.

Most Common Questions Regarding Enterprise Medical Software

What are the benefits of using enterprise medical software?

Using enterprise medical software brings several advantages to healthcare organizations. These benefits include:

  1. Efficiency: These tools streamline operations, and automate repetitive tasks such as appointment scheduling and billing.
  2. Comprehensive Patient Care: They facilitate a more holistic view of patient health by integrating various sources of health information.
  3. Improved Decision Making: The software provides useful data analysis and real-time reporting, aiding healthcare professionals in making informed decisions.
  4. Enhanced Patient Engagement: Many of these tools offer patient portals that empower patients to take an active role in their healthcare.
  5. Regulatory Compliance: They help in ensuring that healthcare providers comply with various regulations and standards.

How much do these tools typically cost?

The pricing for enterprise medical software can vary widely depending on the size of the healthcare organization, the number of users, and the complexity of the required functionality. The price usually falls in a monthly or annual subscription model.

What are the typical pricing models for these tools?

Many enterprise medical software providers offer subscription-based pricing, typically charged per user per month. Some offer a tiered pricing model, with different tiers providing varying levels of features and functionality. A few may also have a one-time licensing fee model, though this is less common.

What is the typical range of pricing?

The pricing can range anywhere from $20/user/month to over $500/user/month like Carecloud, depending on the functionality and scale of the software. For instance, AthenaHealth and Athenaone start at $140/user/month, while Kareo begins at $160/user/month.

Which are the cheapest and most expensive software?

Kareo, with a starting price of $160/user/month, tends to be one of the more affordable options for enterprise medical software. On the other end of the spectrum, AthenaHealth, with plans starting at $140/user/month, can be among the more costly solutions.

Are there any free tool options available?

While free versions of enterprise medical software are not common, some providers may offer a limited feature set for free or a free trial period for users such as DrChrono to test out the software before committing to a purchase. However, for comprehensive features and functionality, a paid plan is usually necessary.

Summary

In summary, selecting the right enterprise medical software is a strategic decision that can greatly impact a healthcare organization's efficiency, patient care, and decision-making capabilities. The wide variety of tools available, each with its unique features and selling points, necessitates a careful review of your organization's specific needs.

Key Takeaway 1: Understand your use case - Different tools excel in various areas such as revenue capture, occupational health management, or user-friendly interfaces. Be clear on what your organization's needs are and choose a tool that best aligns with those needs.

Key Takeaway 2: Consider usability and integration - Ease of use can greatly influence adoption rates within your organization. Also, consider how well the software integrates with other tools your organization is already using or plans to use.

Key Takeaway 3: Keep in mind the pricing model - The pricing structure of these tools can vary significantly. Understand the different pricing models, and choose a tool that fits within your budget without compromising on the features that are most important to your organization.

What Do You Think?

While I've tried to cover some of the best enterprise medical software options available, there might be others that I may have overlooked. If you've had a great experience with a tool not listed here, please don't hesitate to share it in the comments. Your suggestions and feedback will help enrich this guide for others seeking the best software solutions for their healthcare organizations.

John Payne
By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.