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12 Best HIPAA-Compliant Video Conferencing

Navigating the digital healthcare space, I've handpicked 12 stellar HIPAA-compliant video conferencing tools. Each is primed to solve your unique challenges and make secure communication effortless.

  1. Vcnnct - Best for secure peer-to-peer connections in telemedicine
  2. CareCloud - Best for comprehensive cloud-based healthcare solutions
  3. Medici - Best for transforming personal devices into virtual medical offices
  4. Vsee - Best for high-quality video and a simple, intuitive interface
  5. GoTo - Best for user-friendly interface and diverse feature set
  6. Zoom for Healthcare - Best for proven reliability in large healthcare organizations
  7. TheraNest - Best for mental health professionals seeking integrated practice management
  8. All In The Loop - Best for engaging virtual events in healthcare
  9. TrueConf - Best for advanced self-hosted conferencing needs
  10. - Best for offering a free, simple telemedicine solution
  11. Thera-LINK - Best for mental health professionals needing a specialized platform
  12. Simple Practice - Best for streamlined telehealth in private practice

HIPAA-compliant video conferencing tools, like GoToMeeting, are vital instruments that facilitate safe and secure communication between healthcare providers and their patients. These tools come with a Business Associate Agreement (BAA), ensuring the secure transmission of Protected Health Information (PHI), aligning with GDPR requirements, and delivering HD video quality. With such a tool, you can confidently conduct online appointments, knowing that patient data is secure and the quality of interaction is uncompromised.

If you've been struggling with securing patient data during virtual visits or facing challenges with the clarity of video calls, then you'll find these HIPAA-compliant video conferencing solutions as the answer to these common problems. I've looked into various tools and found the ones that best address these issues, and I believe these options will meet your needs.

What Is HIPAA-Compliant Video Conferencing?

HIPAA-compliant video conferencing refers to digital communication platforms that adhere to the rigorous standards of the Health Insurance Portability and Accountability Act (HIPAA). These platforms are primarily used by healthcare providers, therapists, and health insurance companies to facilitate secure, real-time video communication with patients or clients.

With strict encryption protocols and secure data handling, they ensure private health information remains confidential. From remote patient consultations to virtual mental health therapy, and even administrative meetings discussing sensitive information, these tools offer a way to conduct a wide range of healthcare activities virtually, while maintaining privacy and security.

Overviews of the 12 Best HIPAA-Compliant Video Conferencing

1. Vcnnct - Best for secure peer-to-peer connections in telemedicine

Vcnnct HIPAA-compliant video conferencing tool website
Here is a screenshot of the main page for the website of Vcnnct.

Vcnnct is a highly secure, peer-to-peer telemedicine platform that’s been designed with the utmost care for privacy. It offers encrypted video conferencing that upholds the stringent HIPAA standards, making it an excellent choice for professionals who prioritize secure and private connections in their telemedicine practice.

Why I Picked Vcnnct:

In my selection process, Vcnnct stood out due to its strong emphasis on secure peer-to-peer connections, which I believe is crucial in the field of telemedicine. Its steadfast commitment to privacy makes it a trustworthy choice, particularly given the sensitive nature of healthcare data. In my opinion, Vcnnct is "best for" professionals who desire strong peer-to-peer connections because it offers a robust and secure platform that doesn't compromise on user experience or safety.

Standout Features & Integrations:

Vcnnct offers robust video conferencing capabilities with end-to-end encryption to ensure every conversation stays private. Its intuitive interface ensures ease of use for healthcare providers, with features such as in-call text chat and file sharing to facilitate effective communication. It integrates seamlessly with electronic health record systems, ensuring easy access and secure handling of patient data.


Pricing for Vcnnct starts from $15/user/month, with a minimum requirement of 3 users. This price includes full access to their secure video conferencing and integrations.


  • Strong peer-to-peer security for telemedicine sessions
  • Easy integration with electronic health record systems
  • User-friendly interface


  • Minimum requirement of 3 users could be prohibitive for small practices
  • Pricing may be higher than some other platforms
  • It does not offer a free version or free tier plan

2. CareCloud - Best for comprehensive cloud-based healthcare solutions

CareCloud HIPAA-compliant video conferencing tool patient summary tab
Here is the patient summary tab of CareCloud.

CareCloud offers a complete suite of HIPAA compliant, cloud-based solutions designed to streamline healthcare administration, clinical operations, and patient engagement. By integrating practice management, electronic health records (EHR), and patient experience functions, CareCloud empowers healthcare providers with a comprehensive approach to patient care.

Why I Picked CareCloud:

I chose CareCloud for its all-in-one solution that provides an extensive range of tools and features for healthcare professionals. The comprehensiveness of CareCloud sets it apart from many other platforms, making it an appealing choice for those seeking a holistic solution. I believe it stands as "best for" comprehensive cloud-based healthcare solutions because it successfully unifies different facets of healthcare management under one umbrella, ensuring fluidity in operations and improved patient experience.

Standout Features & Integrations:

With CareCloud, healthcare providers have access to a comprehensive suite of services including appointment scheduling, billing, and clinical operations management. Its integrated EHR system is noteworthy, allowing seamless access and updates to patient records. CareCloud offers integrations with numerous medical billing services and laboratory information systems, ensuring efficient information exchange and operational coherence.


The pricing for CareCloud starts at $279/user/month (billed annually). This pricing plan includes full access to all features and integrations.


  • Comprehensive suite of healthcare management tools
  • Robust integration with billing services and laboratory systems
  • Unified system for improved operational efficiency


  • Higher starting price compared to other platforms
  • Steeper learning curve due to the comprehensive nature of the platform
  • Annual billing might not suit all budget preferences

3. Medici - Best for transforming personal devices into virtual medical offices

chat feature of Medici on mobile view
This is the mobile view sample for the messaging feature of Medici.

Medici is a telemedicine platform that leverages personal devices to create a secure and accessible virtual medical office. It supports healthcare professionals in providing seamless patient care anytime, anywhere, aligning perfectly with its forte of transforming personal devices into medical devices or offices.

Why I Picked Medici:

I chose Medici because it uniquely allows healthcare providers to turn their personal devices into virtual medical offices. This feature stood out in the landscape of telemedicine platforms, placing Medici on my selected list. Given the flexibility and convenience this offers, I believe Medici excels as the "Best for" those seeking to transform their personal devices into a functional medical office.

Standout Features & Integrations:

Medici offers high-quality video conferencing, secure messaging, and digital prescriptions, simplifying the consultation process. It also supports group chat, allowing multiple healthcare providers to discuss patient care collectively. Moreover, it integrates with a range of EHR systems, facilitating easy and secure access to patient health records.


Medici pricing starts from $30/user/month. This rate offers full access to their comprehensive telemedicine features, from video conferencing to secure messaging.


  • Easily transform personal devices into a medical office
  • Support for group chat among healthcare providers
  • Integration with numerous EHR systems


  • Does not offer a free plan
  • The user interface might require a learning curve for some users
  • Lacks advanced scheduling functionality

4. Vsee - Best for high-quality video and simple, intuitive interface

Photo reference for features in Vsee
Here are some of the main features of Vsee - video conferencing, relevant patient information, and the health metrics feature on mobile view.

Vsee is a telemedicine platform recognized for its high-quality video capabilities and user-friendly interface. Catering to diverse healthcare providers, it streamlines patient consultations while ensuring the utmost ease of use - truly reflecting its 'best for' title.

Why I Picked Vsee:

In my hunt for the perfect HIPAA-compliant video conferencing tools, I chose Vsee for its unmatched commitment to video quality and user experience. Its straightforward, intuitive interface makes it a cut above the rest, making me confident in labeling it as "Best for" those in search of high-quality video and a simple, user-friendly platform.

Standout Features & Integrations:

Vsee is much more than just a video conferencing tool. Its feature suite includes secure messaging, file sharing, and appointment scheduling, making patient consultations a breeze. Crucial to its utility, Vsee seamlessly integrates with electronic health record (EHR) systems and billing tools, making it a comprehensive solution for healthcare practitioners.


Starting from $49/user/month, Vsee provides access to all its core features. This includes video conferencing, secure messaging, and integrations, offering a comprehensive telemedicine solution.


  • High-quality video for effective consultations
  • User-friendly interface simplifies usage
  • Integration with EHR and billing tools enhances functionality


  • Starting price may be high for small practices
  • Lacks a free plan for initial testing
  • Advanced features require higher-tier plans

5. GoTo - Best for user-friendly interface and diverse feature set

Video conference feature of GoTo HIPAA-compliant video conferencing tool
Here is the video conference feature which is used as a teleconsultation feature on GoTo.

GoTo provides a HIPAA-compliant video conferencing platform that integrates with a variety of healthcare systems. Its user-friendly interface, coupled with a diverse array of features, caters perfectly to healthcare professionals seeking simplicity without compromising on functionality.

Why I Picked GoTo:

I selected GoTo for its effortless user interface and robust feature set. It's a platform that strikes an excellent balance between user-friendliness and comprehensive capabilities, which led to my decision in marking it as "Best for" those seeking a tool that doesn’t compromise on either aspect.

Standout Features & Integrations:

GoTo stands out with features such as high-definition video, screen sharing, and a virtual waiting room, enhancing patient consultations. Furthermore, it offers remarkable integrations with a variety of EHR systems, scheduling tools, and billing platforms, making it an all-encompassing solution for healthcare providers.


Pricing for GoTo starts from $12/user/month, providing access to all its core features. It's worth noting that this is their lowest-priced paid plan and offers an excellent starting point for healthcare professionals looking for a comprehensive telemedicine tool.


  • User-friendly interface for ease of use
  • Rich set of features improves consultations
  • Useful integrations with EHR and billing tools


  • Lacks a free plan for testing
  • Advanced features may require higher-tier plans
  • Cost may be a barrier for smaller practices

6. Zoom for Healthcare - Best for proven reliability in large healthcare organizations

video conferencing on Zoom for Healthcare
Here is the Teleconsult feature of Zoom for Healthcare both on desktop and mobile view.

Zoom for Healthcare provides secure and reliable video conferencing specifically designed for the healthcare sector. Due to its capacity for supporting larger institutions and its excellent track record for reliability, I find it especially suitable for sizable healthcare organizations.

Why I Picked Zoom for Healthcare:

I chose Zoom for Healthcare for its proven reliability and ability to support large-scale operations. Compared to other telehealth tools, it has a demonstrated track record for efficiently handling the needs of larger healthcare organizations, hence, it earned the label "Best for" in that regard.

Standout Features & Integrations:

Zoom for Healthcare boasts multiple critical features such as high-definition video, waiting rooms, and in-meeting chat to improve the quality of patient consultations. The platform's integrations, including electronic health records (EHR), billing systems, and scheduling software, further enhance its utility in the healthcare domain.


Zoom for Healthcare pricing starts from $200/month (billed annually). This package is meant for a minimum of 10 hosts, translating to an effective rate of $20/user/month. The plan includes all the core telehealth features necessary for efficient healthcare delivery.


  • Reliable performance for large healthcare organizations
  • Robust feature set enhances patient consultations
  • Notable integrations with EHR, billing, and scheduling software


  • Lacks a lower-priced tier for smaller practices
  • No per-user plan, minimum 10 hosts required
  • Annual billing might not be suitable for all budgets

7. TheraNest - Best for mental health professionals seeking integrated practice management

Provider view of the all client tab on TheraNest
Here is the all-client portal feature of TheraNest.

TheraNest offers telehealth solutions specifically designed for mental health professionals, providing a comprehensive suite of practice management tools. This integration of telehealth with management tools makes it particularly suitable for mental health practitioners who want to streamline their practice operations.

Why I Picked TheraNest:

I selected TheraNest due to its robust practice management features combined with secure video conferencing. This unique integration makes it stand out, as it can greatly simplify the administrative aspect of a mental health practice. Hence, it shines as the "Best for" mental health professionals seeking an integrated solution for their practice.

Standout Features & Integrations:

TheraNest comes equipped with features such as secure video conferencing, appointment reminders, and client portal access for self-service bookings. Its integration with billing, scheduling, and documentation systems adds to its convenience and efficiency, making it a comprehensive practice management tool.


TheraNest pricing starts from $38/user/month, making it accessible for individual mental health professionals. However, the cost decreases with more users, providing an economical solution for larger practices.


  • Comprehensive suite of practice management tools
  • Robust integration with billing, scheduling, and documentation systems
  • Tiered pricing structure that benefits larger practices


  • The starting price may be steep for individual practitioners
  • Lacks a free tier
  • Some features may be overwhelming for users looking for a simple telehealth solution

8. All In The Loop - Best for engaging virtual events in healthcare

Home page of All In The Loop
Here is the main page for the website of All In The Loop.

All In The Loop is a comprehensive platform designed to host virtual and hybrid events. Its emphasis on interactive engagement makes it particularly suited for healthcare organizations looking to host educational sessions, seminars, or virtual conferences.

Why I Picked All In The Loop:

All In The Loop caught my attention because of its innovative approach to hosting virtual events, fostering engagement and interaction among attendees. It's the platform's emphasis on interactivity that sets it apart from more traditional webinar or teleconferencing tools, positioning it as the best choice for engaging virtual events in healthcare.

Standout Features & Integrations:

All In The Loop offers an array of features designed to enhance virtual event experiences. These include interactive networking opportunities, live polling and Q&A sessions, and the ability to host both live and on-demand sessions. It integrates smoothly with social media platforms for increased reach, and with common CRM systems for efficient participant management.


All In The Loop pricing is offered on a case-by-case basis, reflecting the unique needs of each event. As such, their website recommends reaching out directly for a tailored quote.


  • Designed specifically for hosting interactive events
  • Integrates with CRM systems and social media platforms
  • Hosts both live and on-demand sessions


  • No listed pricing; requires direct inquiry
  • May be more complex than necessary for simple meetings or webinars
  • May not be ideal for organizations that regularly host large events due to custom pricing.

9. TrueConf - Best for advanced self-hosted conferencing needs

Video conferencing feature for TrueConf
Here is the desktop and mobile view for patient-provider engagement in TrueConf.

TrueConf is a video conferencing solution that offers advanced self-hosting capabilities, allowing businesses to run their video meetings on their own network infrastructure. This is a key attribute for organizations that require high levels of data security, making TrueConf a strong candidate for advanced self-hosted conferencing needs.

Why I Picked TrueConf:

In selecting TrueConf for this list, I was drawn to its robust self-hosting capabilities. This stands out among other conferencing platforms, as it allows for enhanced data control and security. Thus, for organizations with advanced self-hosted conferencing needs, I believe TrueConf stands as a prime choice.

Standout Features & Integrations:

TrueConf's strength lies in its robust, secure video conferencing capabilities, with support for 4K video, interactive whiteboards, and recordable meetings. It also offers a suite of collaboration tools such as screen sharing and document collaboration. TrueConf integrates with LDAP and SIP protocols for easy incorporation into existing IT infrastructure.


TrueConf's pricing starts from $300 per month (billed annually) for their server option. This includes their self-hosted video conferencing capabilities with up to 36 participants in a conference.


  • Advanced self-hosting capabilities
  • High-quality video support
  • Comprehensive collaboration tools


  • Starting price point may be high for smaller organizations
  • May have more features than necessary for simple meetings
  • No clear integrations with common business applications listed

10. - Best for offering a free, simple telemedicine solution

Provider interface for's teleconsultation feature.
Here is the teleconsultation feature of is a telemedicine platform designed for healthcare providers to conduct virtual appointments with patients. Its ability to offer a free yet functional solution to professionals in the healthcare industry sets it apart, making it best for a simple, no-cost telemedicine solution.

Why I Picked

I selected for this list due to its free offering that doesn't compromise on essential features. This simplicity and affordability make it stand out in a market where most telemedicine platforms come at a cost. Therefore, for anyone seeking a simple, no-cost telemedicine solution, I believe is the best fit.

Standout Features & Integrations:'s features are focused on ease of use and accessibility. It supports high-quality video calls, text chat during consultations, and patient queue management. In terms of integrations, can interface with electronic health record (EHR) systems and calendar tools to streamline patient management and scheduling.

Pricing: offers a free plan for basic usage, which includes all the necessary features for a simple telemedicine solution. For more advanced features like text notifications and personalized room URL, prices start at $35/user/month.


  • No-cost solution for basic telemedicine needs
  • High-quality video call capabilities
  • EHR and calendar integrations


  • Advanced features are behind a paywall
  • Interface may not be as polished as paid solutions
  • Some users report occasional connectivity issues
Profile information tab for Thera-LINK
This is the profile tab feature inside Thera-LINK.

Thera-LINK is a telemedicine platform that caters specifically to mental health professionals. It offers secure video conferencing, client management tools, and other features tailored for mental health services. The tailored nature of this platform is what makes it best for mental health professionals in need of specialized tools.

Why I Picked Thera-LINK:

When determining which telemedicine tool to include, Thera-LINK caught my attention due to its unique focus on mental health professionals. This specialization allows for features and tools that address the specific needs of these professionals. For those seeking a platform that understands and caters to the distinct needs of the mental health field, I've chosen Thera-LINK as the best.

Standout Features & Integrations:

Thera-LINK's major features include secure video conferencing, client scheduling, and online payment acceptance. It also provides a 'virtual waiting room' for patients. As for integrations, Thera-LINK integrates with electronic health record systems and major calendar applications for efficient scheduling and record keeping.


Pricing for Thera-LINK starts from $30/user/month, which includes all the primary features necessary for a mental health practice.


  • Tailored for mental health professionals
  • Includes a virtual waiting room feature
  • Integrates with major EHR systems and calendar apps


  • More expensive than some other platforms
  • User interface may be challenging for non-tech savvy users
  • Does not include free plan

12. Simple Practice - Best for streamlined telehealth in private practice.

user-friendly interface for practice management in Simple Practice HIPAA-compliant video conferencing tool
Simple Practice provides a user-friendly practice management approach.

Simple Practice is a comprehensive practice management tool designed specifically for health and wellness professionals. It excels in offering streamlined telehealth services, making it particularly beneficial for private practices seeking to incorporate or expand virtual care offerings.

Why I Picked Simple Practice:

In selecting tools for this list, I prioritized functionality and ease of use. Simple Practice stood out with its robust feature set and intuitive interface, offering a solution that, in my judgment, significantly simplifies telehealth for private practitioners. I determined it to be the best for private practices primarily due to its focus on health and wellness professionals and the ability to streamline telehealth services, a crucial element in today's healthcare scenario.

Standout Features & Integrations:

Simple Practice boasts key features like secure video appointments, client portal, and electronic claim filing. Additionally, it provides impressive documentation features, including treatment plans, progress notes, and customizable intake forms.

When it comes to integrations, Simple Practice is compatible with a variety of software platforms. For example, it integrates with Google Calendar for easy scheduling and Stripe for convenient credit card payment processing, among others.


Simple Practice starts from $39/user/month (billed annually). Please note, there is an additional one-time $200 setup fee for new accounts.


  • Secure video appointments are available, facilitating remote consultations
  • Robust client portal improves patient engagement
  • Extensive documentation capabilities


  • High initial setup fee
  • Some hitech features may require a learning curve for non-tech-savvy users
  • Limited support hours may not be ideal for some practices

Other HIPAA Compliant Video Conferencing

Below is a list of additional legal practice management software that I shortlisted, but did not make it to the top 12. Definitely worth checking them out.

  1. MegaMeeting - Good for organizations wanting browser-based video conferencing
  2. eVisit - Good for healthcare providers requiring a comprehensive telehealth solution
  3. Webex Instant Connect - Good for teams needing instant and simple video connections
  4. Twilio - Good for developers seeking a flexible video API for custom solutions
  5. Pexip - Good for enterprises requiring a scalable, interoperable video solution
  6. RingCentral - Good for businesses wanting an all-in-one communication platform
  7. VidHealth - Good for clinicians prioritizing patient-provider communication
  8. SecureVideo - Good for healthcare providers needing a HIPAA-compliant video conferencing solution
  9. Daily - Good for healthcare providers looking for compliant video call APIs
  10. iotum - Good for small to medium-sized healthcare practices seeking a telehealth solution
  11. Oxagile - Good for businesses in need of custom WebRTC solutions in healthcare
  12. Updox - Good for healthcare providers wanting to streamline virtual patient visits
  13. LetsTalkInteractive - Good for healthcare organizations seeking a comprehensive telemedicine platform
  14. Neat - Good for practices requiring HIPAA-compliant telehealth hardware
  15. BlueJeans - Good for healthcare providers requiring versatile video conferencing tools
  16. Seecure - Good for those needing secure, HIPAA-compliant video conferencing
  17. VidyoHealth - Good for healthcare providers seeking quality video performance
  18. Quickblox - Good for development teams building HIPAA-compliant video applications
  19. Chetu - Good for businesses needing custom telehealth software development
  20. TheraphyZen - Good for mental health professionals wanting an integrated teletherapy solution

Selection Criteria

In the pursuit of providing useful guidance for choosing telehealth software, I took on the task of testing and researching several of these tools. The landscape of telehealth software is vast, and finding the right solution requires careful consideration. Through extensive evaluation, I narrowed down the list based on specific criteria tailored to telehealth needs. Here are the critical criteria I considered while selecting these tools:

Core Functionality

A capable telehealth software should provide:

  • HIPAA-compliant video conferencing: Ensuring patient privacy is paramount, and software must meet HIPAA rules and HIPAA compliance standards.
  • Electronic health record (EHR) integration: To streamline the workflow, the software needs to work seamlessly with existing EHR systems.
  • Patient scheduling and appointment reminders: For better patient engagement and reduced no-shows, features that automate these tasks are essential.
  • Secure messaging: This allows providers to communicate securely with patients, enhancing convenience and improving communication.
  • Mobile device access: In an increasingly mobile app world, the software must be accessible from smartphones and tablets.

Key Features

The telehealth software market offers a variety of key features. The following stood out as particularly beneficial:

  • Multi-provider capability: This allows multiple providers to use the platform, supporting larger practices or health systems.
  • Screen sharing: Enhances the patient experience during a visit by allowing providers to share visuals or information on their screen.
  • Waiting room functionality: Mimics the in-office experience and gives providers control over patient flow.
  • Customizable branding: Allows the software interface to reflect your practice's unique brand.
  • Analytics and reporting: Enables tracking of key metrics to assess the effectiveness of telehealth services.


Beyond features and functionality, the usability of the software is a crucial consideration:

  • Intuitive interface: The software should have a clear, intuitive interface that allows providers to focus on patient care, not navigation.
  • Easy onboarding: Good telehealth software should offer resources or guidance to get new users up and running quickly.
  • Reliable customer support: Prompt, helpful customer support is crucial when issues arise.
  • Role-based access: The tool should allow for easy configuration of access based on user roles, ensuring staff members have the appropriate level of access.
  • Patient ease-of-use: Finally, and perhaps most importantly, the patient's experience with the software should be simple and straightforward. After all, the primary goal of telehealth software is to facilitate patient care.

People Also Ask (FAQs)

What are the benefits of using HIPAA-compliant video conferencing tools?

Utilizing HIPAA-compliant video conferencing tools offers several key benefits:

  1. Privacy and Security: These tools are designed to protect patient information, meeting the stringent standards set by HIPAA.
  2. Improved Access to Care: Video conference allows healthcare providers to reach patients who may be unable to visit a physical office in-person, such as those living in remote areas.
  3. Efficiency: Telehealth visits often involve less waiting time, and patients don't have to travel to a scheduled appointment, saving time for everyone involved.
  4. Integration with other systems: Many of these tools integrate with electronic health record (EHR) systems and other healthcare software, streamlining workflows.
  5. Flexibility: With the ability to conduct appointments from anywhere, providers have more flexibility in their schedules.
  6. How much do these HIPAA-compliant video conferencing tools typically cost?

The pricing for HIPAA-compliant video conferencing tools can vary widely based on the features, the number of users, and the level of customer support provided. Many of these tools adopt a subscription-based model, often charged on a per-user per-month basis.

What are the typical pricing models for these tools?

Most HIPAA-compliant video conferencing tools use a subscription-based pricing model, where you pay a monthly or yearly fee to use the software. This fee can be per user or for a specific number of users. Some tools may also charge a setup fee.

What is the typical range of pricing for these tools?

The pricing can range from as low as $20/user/month to over $200/user/month, depending on the tool and the features it provides. Some tools may also have enterprise-level pricing that can go into thousands of dollars per month, based on the size of the organization and the number of users.

Which are the cheapest and most expensive HIPAA-compliant video conferencing tools?

On the lower end of the spectrum, TheraphyZen offers plans starting from $20/user/month. On the higher end, tools like Pexip can cost over $200/user/month depending on the specific needs and size of your organization.

Are there any free options available for HIPAA-compliant video conferencing?

While there are free video conferencing tools available, they are typically not HIPAA-compliant. Compliance with HIPAA regulations requires certain security measures that free tools often do not offer. Therefore, when considering a tool for telehealth use, it's essential to ensure it provides the necessary level of security and privacy.

More Healthcare Communications Software Reviews


In conclusion, HIPAA-compliant video conferencing software is an essential tool for healthcare providers aiming to deliver telemedicine services while safeguarding patient data.

Here are the three key takeaways from this guide:

  1. Understand your needs: Different providers cater to different needs, so it's essential to understand your specific requirements before making a choice. For instance, if your clinic primarily handles group therapy sessions, you'll need software that can handle multiple participants without sacrificing quality or security.
  2. Consider the user experience: Software that offers a great user experience for both the patient and the healthcare provider is paramount. This includes the simplicity of setting up and joining a video call, the clarity of video and audio, and the ease of integrating the software with existing systems like EMR/EHR.
  3. Compliance is key: Finally, it's crucial to ensure that the software is fully HIPAA compliant. This not only involves the secure transmission of data but also includes measures such as access controls, data breaches, audit controls, person or entity authentication, and transmission security, among other things.

Remember, the goal is to choose a solution that balances security, usability, and cost-effectiveness and supports the unique requirements of your medical practice.

What Do You Think?

I always aim to keep my guides as up-to-date and comprehensive as possible. However, I acknowledge that the world of HIPAA-compliant video conferencing tools is rapidly evolving, and there may be new or overlooked solutions out there. If you have a tool that you've found beneficial in your practice, or if there's a solution you think should be on this list, please feel free to share it with us. Your contributions will help us maintain an accurate and valuable resource for all healthcare providers.

By John Payne

John Payne is the co-founder and company director of Symphony Health. With over 20 years of management experience John is working alongside his wife, Dr. Kate Payne to build a multi-site Medical Practice where staff work collaboratively for the good of their patients. John is passionate about improving access to quality Healthcare in North Vancouver and sharing best practice with other people managing medical practices.