Avis Healthie : Avantages, inconvénients, fonctionnalités et tarifs expliqués
Healthie is a HIPAA-compliant EHR software designed for modern care teams that need secure, adaptable tools for patient management and telehealth. For medical practice technology researchers navigating crowded markets, compliance concerns, and overwhelming feature lists, it stands out for a blend of flexibility and ease of use that’s rare in most HIPAA-compliant EHR software.
In this Healthie review, I’ll break down its features, strengths and weaknesses, pricing, and best-fit use cases—so you can judge if this tool fits your practice’s unique needs.
Healthie Evaluation Summary
- From $18/month (billed annually)
- Free demo + 14-day free trial available
Why Trust Our Software Reviews
We’ve been testing and reviewing medical software since 2023. As medical practice leaders ourselves, we know how critical and difficult it is to make the right decision when selecting software.
We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different medical practice use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.
Healthie Overview
I think Healthie is a strong choice for small practices and virtual clinics who value easy onboarding, a clean interface, and built-in telehealth tools. Compared to other HIPAA-compliant EHR options, it offers solid integrations and customizable workflows, but users wanting deep clinical documentation or advanced analytics may want more.
It stands out in support and patient engagement features, and I’d suggest teams choosing for flexibility and all-in-one simplicity will get the most from it.
pros
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Offers built-in telehealth and secure client communication features
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Customizable charting templates for various wellness disciplines
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Client-facing portal supports online scheduling and billing
cons
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Reporting and analytics tools are relatively limited
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Lacks e-prescribing functionality for medical practices
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Pricing increases with advanced features or larger teams
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Secure Telehealth and Video Visits
Host HIPAA-compliant video sessions directly in the platform with no third-party apps. Patients can join securely from their own devices.
Customizable Charting and SOAP Notes
Create treatment-specific templates and quick text shortcuts for charting. This helps providers document encounters faster and maintain consistent records.
Client Portal With Scheduling and Billing
Give clients access to self-scheduling, appointment reminders, and online billing in one place. This reduces administrative back-and-forth for practices.
HIPAA-Compliant Messaging
Send secure messages and forms to clients within the Healthie platform. All communications are encrypted and stored for audit tracking.
Digital Intake Forms and E-Consent
Collect patient info, signatures, and consents electronically before visits. Providers streamline new client onboarding and maintain digital records automatically.
Payment Processing and Invoicing
Accept client payments via credit, debit, or HSA/FSA cards online. All payment records are tied to the client’s account for easy reconciliation.
Ease of Use
Healthie feels refreshingly intuitive, even for teams without dedicated IT staff. Its clean dashboard, drag-and-drop charting, and self-service onboarding stand out, especially for solo and small group practices.
Users consistently mention how easy it is for both providers and patients to navigate tools like telehealth, messaging, and scheduling with minimal frustration.
Integrations
Healthie integrates with Stripe, Zoom, Labcorp, Fullscript, SendGrid, Google Calendar, Apple Calendar, Zapier, QuickBooks Online, and IntakeQ, among others.
Healthie also offers an API and supports connections to third-party tools through Zapier.
Healthie Specs
- Athlete Management
- Calendar Management
- Chat
- Contact Management
- Contact Sharing
- Customer Management
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Email Integration
- External Integrations
- Google Apps Integration
- Notifications
- Scheduling